Рет қаралды 18
I've been running a production company, Clarity Video for 3 years now. I've learned a lot in that time, and one of these lessons has been the most effective for keeping clients, and getting more referrals.
That lesson is the difference between customer service, and customer experience.
If you've had another career and are starting fresh in video production, don't worry, there's so much you're bringing to the table. The soft skills you already have can be really useful for running a successful business.
Having the technical skills are absolutely important, but there's so much more to running a business, especially when you're proving a service rather than selling products.