Napoleon Grills Cart Models (Are They Still the Best and Worth the Price?!)

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Videos mentioned:
The MEGA Napoleon Gas Grill Review!! ( Freestyle to Prestige Pro! Which One Works Best for You?! ) : • The MEGA Napoleon Gas ...
Napoleon Prestige VS Weber Genesis (Which Gas Grill Would you Choose?!?) : • Napoleon Prestige VS W...
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In this video, Trevor takes a closer look at the cart models on display in the showroom, with a special focus on the Napoleon brand. For years, the Napoleon Prestige and Prestige Pro have been the top choices for cart model grills at Embers. Not only are they a reputable brand with exceptional customer service, but they also offer great value for those who don't want to invest in an outdoor kitchen. If you're in the market for a cart model grill in this price range, the Napoleon is a sturdy option that deserves your consideration. Tune in to learn more about its features and benefits!
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Embers Living
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[@hankrabe4663]

We have had our Prestige 500 RSIB since July 2014, and still love it no problems.

[@embersliving]

that is awesome to hear!

[@donabedr]

Awe, you’ve lost a ton of weight. Good on you.

[@stevedowse296]

I bought the Phantom from your great reviews in Spring 2022. A fantastic piece of kit and there was BBQ envy from some that I hosted last year 😂. You guys do an awesome job. All the best from the UK!

[@julien2016]

Hi :) would you say that it's cleaning friendly ? i am debating of buying a phantom one but worried that i need to do a deep clean every time i use it because the grease marks appear everywhere...

[@jayabq11]

Great video! Keep doing what you’re doing! 👊

[@embersliving]

Thanks!

[@davidlipphardt3110]

Watching this from Germany. Awesome Chanel !

[@embersliving]

Very nice! Thanks Christian.

[@taylorpatterson5871]

I love my Prestige Pro 665. Use it 1-2x / week. Love it every single time. It's amazing.

[@embersliving]

Oh yeah

[@SaenzEntertainment]

I just got my PP665 today from you and I can’t wait to use it! It’s definitely a beauty. 😁

[@embersliving]

Wow thats awesome! I hope you like it DJ Saenz!

[@timholstpetersen79]

@@embersliving Congrats 🙂 I bought the Napoleon Rogue 525 SE 1½ years ago and I love the thing !

[@BRUINSS]

You are 100% right love my 665P... It definitely went up in price here in Canada...#1 grill for the money❤

[@embersliving]

I totally agree

[@ernstmogensen]

Watching from Denmark and I like your videos a lot 👍

[@embersliving]

Thank you Ernst!

[@iliketurtles536]

boy looking trim and good! keep up the great videos.

[@embersliving]

Thanks for watching!

[@timuh601]

Can I buy a Napoleon Prestige pro cart model and then later use it in an outdoor kitchen build as a built-in?

[@SickTheory]

Still love my built in napolian 665 i purchased from you guys couple years ago.

[@embersliving]

I'm glad you like your Napoleon Jaime!

[@mikenb11_51]

We really like our Napoleon Prestige 500, and feel it is better than the Weber Genesis. The side infrared is really nice when we use it. We also have a Weber Summit Kamado for when we want to do some smokin' or just grilling over hardwood charcoal.

[@embersliving]

dang nice set up

[@bradjohnson619]

Has anyone swapped out their main cooking grids for the Napoleon reversible cast iron griddle?

[@CdotForbes13]

I have the Phantom Rogue SE 425 Natural Gas model, such a good grill. Best bang for the buck.

[@embersliving]

dang that sounds nice

[@JoeAnshien]

I love our P500RSIB. Mine is about 6 years old. The only weak point is the large drip tray. It should be either 304 or Porcelain enamel as it does not hold up or clean well.

[@embersliving]

Interesting

[@lauriegalloway2784]

I actually work for Napoleon in Barrie Ontario. Best bbq in the world I 💬🤔.

[@embersliving]

We like them too

[@2GUNMASTER]

Then can you address the warranty issues that fill the internet?

[@macdogge]

Great video as always! It’s interesting,when buying Napoleon or Weber in Sweden and In Europe eg. it’s more than double the price compared to US and Canada. I got mine P665 at a bargain for 3000 USD. ( not the pro)! The p825 pro starts without accessories for 9000 USD. !

[@embersliving]

Wow that is crazy!

[@LeChacalos]

I love my 500 pro. I had issues but Napoleon addressed them.

[@embersliving]

Thats awesome their customer support is really good.

[@BRUINSS]

I just wish they would make a liner for the pro 665😢

[@kevinmcmahon7182]

Love my Prestige 500 Ambiance

[@embersliving]

ooooh nice!

[@Bradimus1]

Side burner is to have nice warm sauce for basting. Though obviously the thing for searing is better.

[@embersliving]

Oh yeah

[@jameskelly4494]

Prestige Pro 4 Burner owner. Really like the sizzle zone which was the biggest reason for purchasing the Prestige vs the Weber or even Blaze where you have to remove one of the gas tubes and install the infrared burner. Interesting situation with Napoleon now though. Prestige Pro has a problem where if I turn on a 4th burner it shuts down the other three. So naturally called Napoleon and they are not taking any new service request (so much for limited lifetime warranty). Has an option to stay on the phone and speak to someone but no one ever answers (stayed on hold for 30 minutes on two occasions). They give no reason at all for not taking any service request and the website contains no information. Also I am in the US so not sure if EU is the same. I am hoping my problem is just the regulator, but honestly this message alone from Napoleon not taking any new service request with no reason given would make me stay away from them. This is a 2 year old grill and cost close to $2000.00 dollars.

[@Edward135i]

What I'd really like to see from Napoleon is a flat top with their awesome infrared side burner. I use my Blackstone like crazy, and I'd like something that's a little bit more high end, i'm not really a gas grill guy, I'll fire up my kamado if i'm in the mood for a open flame.

[@embersliving]

I’m waiting on lots of products that they have promised and just haven’t delivered anything new

[@KevinSLogan]

In the market for a new grill, and have been relying on your videos for great information. I noticed you keep comparing the Napolean Prestige against the Weber Genesis. Wouldnt the Napolean Rouge series be more of a comparison? They seem to match oneverything including price point pretty well. Thoughts?

[@JoeAnshien]

The Rouge usually gets compared to the Spirit.

[@cartergarnon6299]

665P owner as well. I swear it’s like having R2-d2 on your patio.

[@embersliving]

haha thats awesome!

[@gordonschiff3621]

Napoleon Prestige 500 non pro series is a great grill. It compares in price to the Weber S-435 at $1499 USD. The Napoleon has some weakness vs. the Weber S-435. No side storage. Storage under grill is limited by the supports. Doors are cheaply made. The cabinet feels flimsy compared to the Weber. Difficult to put together. The biggest disadvantage for the Napoleon is that it is a much smaller grill for the same price. The Weber has 32% more cooking area for the same price. As the gentleman says in his comparison, features inside the box matter more. Grill size conveniently left out of discussion in his comparison video. If you want a grill the same size as the Weber S-435, you will need to move up to the Prestige 665 which costs $500 more than the equivalent size Weber. The Weber crafted kitchen accessories are very nice. For an additional $300 you can get a smart version of the Weber grill but I think for most people they would be better off getting an infrared thermometer, a quick probe and a probe/ambient temperature alarm system. The Napoleon has some real advantages. The infrared side burner is marginally better than the Weber searing station with the cast iron searing grate. The internal Weber searing station does a great job without using up your side burner. It gets more than hot enough . The rear infrared might make a slight difference when using a rotisserie but frankly I am skeptical. If anything the danger of overcooking the chicken increases with an infrared burner. The Weber is able to maintain a perfect roasting temperature so the difference is minimal. The nice thing is that the Napoleon comes with a rotisserie. You will need to spend extra money to get the Weber rotisserie or an aftermarket rotisserie which is much better than the OEM. The rotisserie is an additional $150 USD. The Napoleon has a more convenient lighting system and nice knobs that are lit and visually show you they are on by change color to red. This is a nice safety and convenience feature. The Napoleon warranty seems better. It is a lifetime on the lid ,grates,castings and stainless steel cook box base. Weber only has a 12 year on these parts. The non-infrared burners etc have the same 10 year warrant as Weber. Weber has a 5 year on non-listed parts. Napoleon has a 2 year on non-listed parts. Those fancy Napoleon infrared burners only have a 5 year warranty and they are expensive to replace. I doubt Napoleon will be able to live up to its warranty 20 years from now when they don't make the part. Maybe they can. So the decision is far from obvious, You might opt for more grill vs. fancy features that might not really make a meaningful difference. I chose the Weber S-435 because I don't like clutter and the Weber crafted accessories fit in the side cabinet and under the grill. I know it is easier to find replacement parts for the Weber. Weber is everywhere. I had to go to a specialty shop just to see one put together. Did I mention that they wanted to charge me over $300 to assemble and deliver. The Weber installation was flawless. I like my decision. I got a much larger grill for my money.

[@embersliving]

Thanks!

[@mattffleague6041]

I’ve used both newest Napoleons and 2022 Weber genesis and although napoleon has way more features, the Weber’s do feel more robust

[@embersliving]

Intresting! Thanks for the comment Matt.

[@polsok44]

I like my P500 Pro but truthfully gas grilling bores me. I also use my Timberline 850 but the real star of my lineup is my Weber Summit Charcoal ( Weber Kamado) does everything so good really no need for my other grills

[@embersliving]

Wow, lots of people mentioning the Weber Kamado. Thanks for watching!

[@danb_vt]

I got a Prestige Pro 825 from you last year, and I love the thing. The double sear burners have the right amount of space to cook for a party, and I haven't run out of room on the main hood yet. The main hood also gets screaming hot if you want it to--way more flexible than I was expecting. The only thing I'd change is more power out of the wok burner--it's hotter than my range inside, but that thing would be perfect if it ran a bit closer to a real outdoor wok burner. I haven't worked out how to get much value out of the little smoke drawer yet either, but I've got a Weber Performer next to it at the moment, and a Lone Star Grillz pellet smoker coming to take its place, for stuff I really want smoke on.

[@embersliving]

Nice the prestige pro and your new smoker coming in! Sounds like quite the set up

[@Budeast]

Same here, watching for Germany, thinking between Phantom and Pro 500..

[@embersliving]

Nice

[@stephanschmitz9037]

What is with broil King and bull in the same Price Range? Greetings from germany

[@embersliving]

not to familiar with broil king

[@stephanschmitz9037]

@@embersliving in germany broil King is very Big. 2. Napoleon

[@domenicmarando523]

is it only the prestige that is made in Canada? What about the Rogue?

[@domenicmarando523]

??

[@marksullivan3424]

Yes, only Prestige series are made in Canada. All other models like Rogue and other ‘retail’ models are made overseas

[@auser4958]

What good is a warranty if you can’t get Napoleon to pick up the phone or ship parts? The Internet full of horror stories about Napoloeon “warranty”. How about addressing that in your videos? Is it as bad as people claim? Trying to find a decent grill but legit warranty is a must.

[@embersliving]

I persoanlly send them emails and they get back within reasonable time. They just make you run some tests on your grill to find out what is wrong with it .

[@musicman9901]

Fairly new to Bbq'ing but this year I am considering getting a serious BBQ. I'm the kind of person that prefers to buy the best I can afford at the time and look after my stuff so it lasts and lasts and in turn doesn't require replacing for a long time. My biggest criteria is cooking quality first and durability/build quality second. I do not need a large bbq but I want the absolute best grilling quality in my budget range so I can get restaurant quality results. My budget is about $3,000 give or take and I am currently eyeing the Napoleon Prestige Pro 500 for its feature set (and additional accessory options), warranty and the fact it is made in Canada. Anyone have any other suggestions that deserve consideration? Bonus question: If Napoleon isn't the absolute best, if money was no object what is "the best" stand-alone grill money can buy and why?

[@embersliving]

We just did a review on the Napoleon Prestige Pro vs Napoleon prestige if youre intrested. Napoleons are a great brand with awesome customer service and warranty

[@musicman9901]

@@embersliving Thanks for the reply, I actually just watched that video after leaving my comment on this video. Seems like they have everything going for them that I am looking for so it makes the decision pretty easy. Thanks!

[@johnvolt9605]

I bought a Prestige 665 RSIB online and put it together a day ago. I am VERY disappointed. First of all, bumper to bumper some how means something different to Napoleon than it does to the rest of use. The bumper to bumper life time warranty only applies to a short list of components. The rest are covered by a 15 yr warranty which still seems good until you read the fine print. It does not apply to rust or deuteriation of the finish which is a big deal when you consider that there is very little stainless in this grill. It only applies after a part is so badly rusted that it falls into pieces. They claim that the hood is "All stainless". It is not, the sides are aluminum which is not a big deal but the underside is cheap, thin plain steel. This was the first thing to fail on my last grill, so this $2300 grill is not going to last any longer than the $600 box store grill it replaces. They also are not that honest when they say it has stainless steal construction. I cannot find one piece of stainless in the structure of the grill frame or the cart. The handles are cheap chrome plated plastic, all the sheet metal is cheap, thin painted plain steel, no better than my old box store grill. The box store grill sheet metal is actually a little thicker. The burners and heat deflectors are a bit better on the Napoleon but if the rest of the grill falls apart just as fast as a cheaper grill why does it matter if the burners are still good, the grill is still trash at that point,. Would it not be better to spend less upfront if they are both going to last as long. But maybe you will get more at the scrape metal yard when you get rid of it. Oh wait, my old box store grill has stainless handles and all stainless side shelves, not plastic, so the box store grill wins there. I have only had the 665 a couple of days but I am so disappointed at the quality of the materials of this thing that I am seriously considering returning it. I cannot justify the cost of this grill at 3x the cost of a comparable quality box store grill that cooked as well as my brother's Weber. I was so enthused about getting the Napoleon after watching these videos and reading the descriptions on the Napoleon website right up until it arrived and I pulled it out of the box. Then I tried calling their customer support. I waited on hold literally 4 hours and no one answered. I left two call back requests and no one called back. I tried to contact them via their website and only got an auto reply. So they also score a big ZERO in customer support on top of their weak and deceptive warranty.

[@embersliving]

I disagree with you. Also where did you purchase from? I always say a warranty is as good as the place you buy it from. So if you bought it on a “big box” website. You are not going to get much help. That’s the value you get when buying from a place like us. Also just to help ease your mind. I bought my mom a P500 about 15 years ago. Works as good as the day I got it for her, and haven’t replaced one part on the grill.

[@johnvolt9605]

@@embersliving 15 years ago they may have been better built. What was delivered to me this week was nearly all thin painted steel. Who I buy it from is not going to change that or change how fast it rusts. I already started the process to return it. It is going back where it came from.

[@S30Build]

​@johnvolt9605 Let us know what you get for the same price thats better.

[@johnvolt9605]

@@S30Build I do not know about the same price but there are grills like Kirkland that are 90% as good that will last just as long for $1400 less and grills like Bonfire that are just as good but will last 3x longer for only $500-$700 more. To me either option is a far, far better value.

[@kodyadams5561]

NAPOLEON GRILLS ARE FAR CHEAPER TO ORDER IN CANADA. WHEN YOU PURCHASE FROM ANY AMERICAN ONLINE BQ COMPANY YOU PAY ENORMOUS DUTY FEE SINCE NAPOLEON ARE MADE 100% IN BARRIE , ONTARIO CANADA. ABOUT 90 KM NORTH OF TORONTO ,ONTARIO CANADA 🇨🇦.

[@kevinwilson8350]

Gidday from Australia 🇦🇺, Napoleon need to get these prestige bbq's here. I'd buy one today no problem.

[@embersliving]

Wow, you think they would get them out there. What are you grilling on out there??