NCAA Initial-Eligibility Webinar for College-Bound Student-Athletes

This NCAA Eligibility Center webinar includes information on how to prepare for NCAA certification. This in-depth hour of information is focused on what you need to get certified by the NCAA and ready to compete at the Division I, II or III level.
View the slide deck: on.ncaa.com/Presentation_0508...
Check out the Eligibility Center’s frequently asked questions: on.ncaa.com/StudentFAQ
Contact the Eligibility Center:
» U.S. and Canada (except Quebec): 877-262-1492, Monday-Friday from 9 a.m. to 5 p.m. Eastern time
» International Contact Form (including Quebec): on.ncaa.com/IntlContact
Follow the Eligibility Center:
» Twitter: on.ncaa.com/Twitter
» Instagram: on.ncaa.com/Instagram
» Facebook: on.ncaa.com/Facebook
» KZbin: on.ncaa.com/KZbin

[@johnson92207able]

My son is a sophomore going into junior year 2024 and he plays football. The school counselor has released his transcripts but it still says decision not yet available. Does the counselor have to upload year over year? When will this status change?

[@bluewaterew]

I registered my daughter months ago and her high school has sent transcripts but its still showing not done

[@cazzyofficial]

I think bc it has to be the official transcripts for when she graduates

[@ncaaec]

Hello and thank you for your question! The fastest way for domestic students to submit their transcripts is by having your high school counselor use the direct upload feature on the High School Portal. By doing this, your transcript will show as being received same day, usually within 30 minutes. Students should ask their high school counselor from each school they attend to upload an official after four semesters and again after six semesters. Then, on May 1 of their graduation year, students receive another task to ask their high school counselor to upload a final transcript with proof of graduation. If your student's high school has uploaded transcripts, but this is not indicated in your student's account, contact the Eligibility Center’s customer service team at 877-262-1492, Monday-Friday from 9 a.m. to 5 p.m. Eastern time for assistance.