Net Promoter Score (NPS) explained

[@TheFinanceStoryteller]

Enjoyed the video? Then subscribe to the channel, and watch the related video on creating effective key performance indicators next: kzbin.info/www/bejne/pqDTmnyppbl_Y9U

[@konstancyja82]

Amazing summary and overview! So clear and so detailed at the same time, no questions left. Everybody in the company where NPS is used shall get this video as a kickoff training prior any further discussion about the results!

[@TheFinanceStoryteller]

Great suggestion! That is a huge potential market! 😉

[@konstancyja82]

Totally recommended 🤩😎 Im a 10 of your channel!

[@TheFinanceStoryteller]

Yay! Thank you!

[@financelearn7702]

Top notch content as always, and could you in the future make a video about Trading Comps?, Thank you

[@TheFinanceStoryteller]

Thanks for the feedback, and thanks for being one of the first viewers to watch the new video. Regarding your suggestion for a topic, can you elaborate a bit? I already have videos on PE ratio and PEG ratio on my channel, if that is any help: kzbin.info/www/bejne/rIK9cqGupr58otE

[@financelearn7702]

I appreciate it, what i meant is ,could you make a video about one of the relative valuation methods "Transaction Comparables"

[@TheFinanceStoryteller]

I have put it on my list of topics, and will think about what I could say about it!

[@tdan89]

awesome stuff...this can be used as a criteria when making a stock investment right ?

[@TheFinanceStoryteller]

Hi! Thanks for the compliment. I see NPS mostly as an internal management tool to try to improve customer satisfaction and loyalty, which should drive the (internal and external) metric revenue growth as a result.

[@Ugaritic]

It’s clear that a whole lotta work went into making this video, yet only a few thousand views and fewer than 100 likes? That’s plumb crazy?

[@TheFinanceStoryteller]

Yep, it can happen.... I will only make a video when I have indications that there is an interest (in terms of number of potential views) in the topic, and when I feel I can make a different and/or better video than what is already out there. Sometimes a video that took me relatively little effort to make, takes off and gets a lot of views and likes. While at other times I spend enormous amounts of time, and nothing really happens, or phrased more positively "the audience has not discovered this video yet".