New Anti-Consumer MacBook Pros - Teardown And Repair Assessment - Apple Silicon M1/M2

Just because you bought it doesn't mean you can fix it...
-------------------------------------Socials------------------------------------
Website: www.hughjeffreys.com
Store: www.hughjeffreys.com/store
Instagram: / hughjeffreys
--------------------------------------Links--------------------------------------
Looking for a refurbished Mac laptop, desktop or iPad? Try Hoxton Macs:
hoxtonmacs.co.uk
Get parts, tools and repair guides at iFixit:
Shop US: iFixit.com/hughjeffreys
Shop AU: ifix.gd/hughjeffreysau
Tools I Use: www.hughjeffreys.com/tools
---------------------------------------------------------------------------------------
(DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, l will receive a small commission.)

[@bAssisTowo]

Apple: Boasts about self repair Also apple: Makes it f*cking impossible to repair anything by yourself

[@DragonOfTheMortalKombat]

Apple and their fanbase's hipocrisy.

[@GreenSwede]

Their self repair problem was only implemented to make regulations calm down a bit. Apple clearly doesn't give a shit.

[@TechyBen]

They can help you not replace a ribbon cable by not supplying it and then helping the laptop self destruct when the slightest fault happens on the ribbon cable and it sends 60v to all the important low voltage parts. Apple: "Glad we could help!"

[@koushuu]

It's because not many people really care about Right to repairs - until their devices are actually broken. Apples don't grow on human kindness and humility - they only grow on profitability and capitalism.

[@ekoprasetiyo]

Well all those to pleased so called investors + bankers. They must keep pumping money to them, by milking the customer ofcourse. The final target is for you to rent hardware & subscribe for software+services

[@adamhafiddin9564]

The "pro" is a short for "prohibited for diy repair"

[@ghostofdre]

😂 it's funny because it's true.

[@many029s]

honestly besides battery and ports, what other components would you even expect to have to diy repair

[@kuroshin7685]

Even Pro repair guy still can't fix those peace of sh*t

[@neolordie]

@@many029s anything that breaks, screen, trackpad, keyboard

[@DragonOfTheMortalKombat]

​@@many029sssd Ram wifi ? Those don't exist for you ?

[@kiralight6098]

I still can't wrap my head around the idea that there are people who go out of their way to defend a company like apple unpaid.

[@rawmaterials3909]

It's because they like the idea of being part of a technological elite. So they think. They still don't understand that the only club they're joining is the dumb club.

[@someone2506]

It's an ego and delusion thing - "i need/deserve the status symbol. I'm too brilliant and my opinions are important to many (self perceived-delusion). It's impossible for me to be in the wrong, furthermore when people show they trust me (either genuine or delusional confirmation bias)." Then they proceed to unknowingly try and change the narrative to fit their self-perceived brilliance and social status. You see the same with fashion and certain car/brands, all falls into the category of status-symbol property.

[@Dropz_RSA]

It’s the ecosystem 😂

[@davidkachel]

@@Dropz_RSA Or perhaps, the echo system.

[@johnlarro6872]

My first computer was a 2nd hand Mac Classic, purchased in 1991. I defended Apple to all my PC friends (was just me and 1 other kid who owned Apples), citing how much better they were, better products, better OS. I repeated that mantra for decades... but no longer. I don't see any Mac made in the past 5 years that I would want to buy. When my current Mac reaches its end of life, I'm guessing I'll either be looking at a Hacintosh running the last Intel friendly MacOS... or... or... *shrug* Maybe I'll just go sit in a park and talk to the pigeons.

[@ibendover4817]

I used to open my laptop up just for fun and clean it every year back when I used windows machines. Even early macbooks. But this is the first time a disassembly video triggered my gag reflexes and gave me anxiety. These design practices should be criminal with how much these machines cost and how critical they are in many people's daily lives.

[@nopenope8418]

I must say that, watching this with my friend who's a genuine onboard systems engineer for planes (the guy designs planes' computer boards ans makes the systems work with the avionics) both him and I were shocked at how much effort and complex engineering went into making this laptop "single-use" and actually hard to nigh-impossible to repair. Even going further than removing the case cover requires extreme care as there are only metal surfaces pressure or friction fitted on other metal surfaces with a metal plate and screws to secure it instead of cables and plugs. The minutia needed to assemble or disassemble the thing is puzzling compared to literally any other laptop both my friend and I have ever seen opened or fiddled with.

[@salossi]

This is just scam to the customer. Never ever again will I buy any Apple product.

[@SaanMigwell]

I'm old enough to remember pinto's and chevelles. They all died in 1989 when I was 8, and nobody bought new ones. The dodge neon came out in 1990 same type of car. They lasted till 1998, and then it stopped because everyone in the 90's decided to buy toyotas and hondas instead. Now, once again American Cars...ICE cars...last 500k miles, or 700k clicks.

[@BriBCG]

Soldering components and not allowing 'unverified parts' is bad enough, but making things glitch out for no good reason to make the person think they failed the repair is next level anti consumer.

[@Shineinpoverty]

I disagree. It is pure genius. If you can come up with stuff like that, you will most likely become the top laptop making company

[@thespud1094]

@@Shineinpovertyno.

[@User-ot1cg]

@@Shineinpovertythats crazy because apple laptops suck. you can get a WAYYYYY better laptop for that price

[@nvelsen1975]

@@User-ot1cg Yet watch Apple profits soar because idiots keep buying it anyway.

[@harrisonlewis6093]

​@@thespud1094he's not saying it's right, but it is smart

[@Lappmogel]

Its fascinating how we went from cost cutting measures (rivets and glue instead of screws etc) making things harder to repair to cost increasing measures (way more screws and types of screws then needed) making things harder to repair.

[@omar0rivera714]

Yea its called greed XD they know a loyal apple customer will pay for the products XD us poor people out here try to be " cool " cause they have an iphone XD Android all the way

[@Gibeah]

all the screws cut from proper uses were rededicated to screwing the customer over.

[@amitbikram9031]

android is no differant. they are slowing following apple@@omar0rivera714

[@vcodxxbeastv633]

​@@omar0rivera714fr apple customers are stupid😂

[@frank3134]

Well done. I've been working on Apple computers since the Mac 128k. It's so hard to see people get fooled by this awful company. The stories I can tell. Job well done, keep em coming

[@CelesteWuff]

"These laptops fail to sleep. Doctors call this insomnia" Top tier line right there

[@Kitten_Cat333]

Hahahaah

[@Mullins117]

wow i saw you in the wild its mullz btw

[@CelesteWuff]

@@Mullins117 Lmfao wsg

[@tactileslut]

I used to have an app on my old MacBookPro called Insomnia which allowed it to run while closed.

[@volttheprotogen1893]

@@CelesteWuff oo hello a fellow furry

[@aagamaperla]

"but after logging in I noticed an anomaly on the display and I'm not talking about that big Notch" killed it right there

[@Alazen.]

The notch looks so bad 😂 they call that "design"

[@patrickcardon1643]

It's the eye of go... sorry Apple ... watching ... seeing if you try to repair anything THEY own

[@nnnnnn3647]

He's an idiot. There are ADDITIONAL screen lines next to the notch.

[@GerardMenvussa]

Can't believe they brought this useless eye sore over to laptops as well. I hope other companies don't see this as an exemple to follow >.>

[@KouroshFarrokhzad]

Beautifully done video, exposing Apple's horrrific anti-consumer practices. We all benefit from investigative videos such as this, thank you for your valuable efforts.

[@BillAnt]

Wish more potential buyers of MacBooks would see this and realize how unrepairable they are. smh

[@nopants3560]

All their new phones are required by law to have USB charging and user replaceable battery.

[@MrCMDTE]

The last Apple product I bought was the Ipod Shuffle and I will never in my life buy a new Apple product. Great content Hugh. This is not pro-consumer actions.

[@sl5311]

I quit them when my 8 year old son charged $400 of games on our credit card, by himself, and Apple said oh too bad.

[@coolersmoke]

Great video, Hugh. 35 years in IT and I still cannot understand why people are so fiercely loyal to a company that fleeces its customers and sticks its middle finger up at the independent repair industry. It just makes no sense to me.

[@Anton-tf9iw]

That's rational, only using pure brain. Apple groupies run on emotions, prestige etc.

[@TheKb117]

Apple targets the normies, the creatives who are non-techies. Especially for those who want an ecosystem that just works, even at a premium price. Price also factors in in catering to the hipsters.😁🤑

[@jasonoreilly2795]

The word you're looking for is "Retards"

[@jozefbania]

Thats like mercedes owners and other crap for the rich. Look I have apple I am rich. Nothing else. Status icon for retards.

[@BryantAvant]

​@@hakhaimoit makes no sense?..... 3 Trillion.

[@callistoroll]

Everyone losing their minds because USB-C comes to iPhone 10 years late, meanwhile Apple pulls another sneaky one on us.

[@keijijohnson9754]

I’m not. I’m actually the only person that’s forward to it replacing the lightning connector. And this MacBook Pro’s been out for A YEAR now, it’s crazy that it’s taken him THIS long to get to it.

[@gamingglatiator69]

I mean they are forced by the eu to use usb c on the iPhone

[@renofumi28]

WRONG! USB C was invented in 2014. Not even 10 years, Liar.

[@lazyinvadershiya8320]

Even with the usb-c coming to iPhone if you want any kind of fast charging you still gotta buy Apple approved usb-c cables

[@soulfiregod]

​@@lazyinvadershiya8320 Actually, the EU thought of that and made that sort of thing illegal.

[@sudiptakiran]

Great content!! I traded in my MacBook Pro M1 for ASUS ZenBook 14 i7 last year and never looked back. Same reason I bought a Samsung S23 Ultra for the same money instead of an iPhone 14 Pro Max. Inspite of its build quality I've decided to never again buy Apples products because of its business model.

[@DA-ou7hv]

Great buyer beware content. I will continue to steer clear of Apple with my back close to a wall as I scoot by their retail outlets. At the price points you mentioned and what you showed, looks like a pretty raw deal - given the flimsy cables, sticky battery etc.

[@brettgrieves]

As an IT hardware reseller and support company, this is the exact reason I stopped buying or recommending any Apple products. Ive ditched my iphone, got rid of my Macbook Air 2013. Never will i go back to Apple unless they change these working practices. Great video!

[@brettgrieves]

@@Gamersoft1124Pro it was getting old bless it. I've gone Asus Zenbook oled I've got no regrets.

[@UloPe]

LOL the „junk“ in this video is the best computer I’ve ever owned. Who gives a shit if the screen is hard to replace. With Apple care it’s their problem if that ever is necessary.

[@Crystalcluster]

@@UloPe bro you need to open your eyes. You are what is also called a apple slave. You dont see the problem. Your are exactly what they want you to be. Its literally cheaper to not make the device unrepairable. The only reason apple care exists is because of apples greedy scrumpy stinky ass. It wouldnt need to.

[@tlhwraith]

​@UloPe immediately, that's the problem! The fact you have to use Applecare means you don't actually own it.

[@brettgrieves]

@@UloPe I think youre missing the point. I give a shit as do many other becasuie we have the abilty to fix stuff but Apple wont let us.

[@thanos879]

Imagine if we didn't have the internet to publicly call out these companies.. We would be living in a dystopian society already. Keep doing what you do man 👍. And shout out to the EU for putting Apple in it's place.

[@dan_youtube]

Ikr, this and the fact that I don't have 2 grand to drop will keep me from buying

[@Oprenova]

It's already dystopian but i get what you mean

[@ItsDoms]

If We didnt have the internet then there wouldnt be a problem like this in the first place tho

[@nnnnnn3647]

Channels like this are cancer. You have no clue about technology and you are fueling your clique on a lie. Apple pairs lid opening sensors due to security reasons, when the lid is closed, the USBC ports are turned off. You can't connect something that will steal data.

[@heyhoe168]

I bet my left ball, companies are thinking hard on this issue right now.

[@4epa1012]

I love this argument: Apple is the Best! - Why? Because it's Apple!😂

[@reggierizaev]

"I've noticed anomaly on the display - I am not talking about that big notch" 😂

[@jakthebomb]

I have performed multiple screen swaps on the 2015 - 2019 MacBook Pros. This is insane that Apple yet again makes things artificially non-repairable. We need regulations that make these practices illegal.

[@escapetherace1943]

also... 6500 USD for a 14 inch 1 terabyte laptop with only 16 gigs of ram LMAO!!

[@iamhyoki]

absolutely

[@DerivativeOfLog7]

My thought too. This is getting ridiculous, we need regulations to stop trash companies like this from exploiting users this badly. I hope the EU comes up with something given their recent regulations

[@_Viking]

When people stop buying these computers, then the problem is solved

[@DerivativeOfLog7]

@@_Viking That's the issue when we're dealing with a company that built a walled garden ecosystem... it just won't happen. So we have to settle for the second best thing, which is regulations

[@vgamesx1]

One of the most insane things about this laptop, is they used over 100 screws yet decide the keyboard doesn't need a single screw.

[@lyianx]

Probably because the keyboard is the 3rd most damaged/needing replaced component on a laptop (behind the screen and battery).

[@MitchMatrixx]

There is also a flip side to this argument; my 2011 MBP keyboard needed replacing a few years ago, and I thought this would be a really fast fix. It was over 60 microscopic screws. Do I prefer screws over rivets in this scenario? Of course. Are 60+ screws needed to secure a roughly 5"x11" keyboard to the aluminum chassis? And yet this 12 yr old machine is accessible, modular, and upgradeable; and still running 24/7 as an iMessage server to my Linux and Android devices.

[@vgamesx1]

@@MitchMatrixx windows laptops from that era used clips/tabs that insert into the chassis, basically all you had to do was squeeze the keyboard to get it in or out, I swapped the keyboard on my asus that only cost $20 and took about 5 minutes. Tech really has gone backwards, at least user experience wise, including software such as not having root/admin access on your own devices.

[@ambassadorofreee3859]

@@vgamesx1 Nah it has not gone backwards, quite the opposite really. This is nothing but complete fucking dipshit fucknuggets deliberately fucking people over because of their silly greed.

[@tvuser1]

​@@vgamesx1framework...

[@a.a.6132]

I own Apple Macbook 16 Pro M1. After about a year of owning it, the screen turned black. I did not use it every day. It has not been dropped or abused. I never had any bad experience with windows 10/11 computers. This is going to be my last Apple Macbook unless they make them user friendly and easy to repair. I had very reliable iphone 6 and ipads.

[@johnmitchel1]

Thank you so much for taking your time to make this amazing Video I really enjoyed it 👍

[@evilpotatoman9436]

This man had to remove and place over 200 screws for this demonstration, that's dedication right there.

[@chucknorris1815]

Dedication? You mean it’s his job to do so

[@HelpMeFindMyDad]

He earns millions by doing it

[@MaxMax-wc2ms]

Maybe would be legit to look at the perverts that designed themselves the computer, fitting as much as 200 screws to it.

[@BillAnt]

Did you see those muscles on his you hand?? ha-ha

[@mainaccount4585]

@@HelpMeFindMyDad proof?

[@jacobperez8921]

Louis Rossman recently discussed the problem with Apple's decisions like soldering SSDs with the newer Mac computers and i agree with him in that these newer machines will end up being e-waste at a much earlier time than older serviceable Mac computers.

[@jani0077]

the SSD problem isn't just an Apple problem. My workplace Thinkpad X1 has also soldered parts, which aren't really repairable when a failure occures. This is becoming more a high-end laptop category manufacturing standard.

[@peterpan408]

More of an Ultrabook trend. Workstations are supposed to be upgradable.

[@jani0077]

@@peterpan408 The thinkpad x1 is a high-end workstation, and it still has almost no upgradability.

[@fix0the0spade]

5 years or so, 3 if it's in a heavy use environment. That's the kicker of SSDs, they all fail and if it's soldered in place it puts a hard lifespan on the machine it's part of. The value of used M-series macs is going to crater when people start to realise. Weird to think that 2015 was truly the last year of good Macbook Pros for professional use.

[@verygoodbrother]

@@jani0077 false equivalence. The X1 has replaceable SSD, WIFI card and WAN. Only the ram is not replaceable. None are true for latest Macbooks. There is also no software locks like Apple

[@YG-wk7qm]

I feel like there is a separate anti repair team doing everything to make it impossible to repair

[@Valariel]

I love the idea of the Framework laptop. Planning on getting one for my next laptop.

[@rossmanngroup]

Screen repair started dying when horrible quality factory rejects were the only screens available. Back in 2011 it was still possible to buy LG boxes that said A on the side. A few years later, only grade 9 and 5. Now it's literally total garbage if you want LCD cells by themselves. They're unusable if you care about the quality you're giving customers.

[@HughJeffreys]

Now it doesn't matter what grade screen you buy, they will have the same defect without Apples calibration...

[@TheTheSssupermario]

Planned obsolescence.

[@dorbie]

That's bad but gets even more ridiculous when even Apple refuse to replace a screen on a high end iMac Pro, as happened in the LTT fiasco.

[@KamilDevonish]

Watching this video reminds me of that scene from that old Redford film Sneakers. The team tracks the macguffin to a toy factory that has laser trip wires and electrified fences. Redford says 'the whole building screams "go away". From the moment you start opening that laptop, every single step is unambiguously discouraging you from continuing. It's laughable and I had no idea it was this bad.

[@N4CR5]

I went through 2 or 3 U2711s until they got me one without dust/dirt in the panel. All the LG stuff back in 2011 had it in professional screens, it was ridiculous. Because Crapple bought up all the A grade stuff..

[@yo.adrian]

At this point, I'm just wondering why Apple puts screws on their laptops and just glue everything shut since it's not upgradable?

[@hishnash]

The use screws as they do a lot of refurbishment. I you get a replacement laptop under warranty it is not a new laptop just a new case with a refurbished internals. This saves apple lots and lots of $$$ since they do not need to direct a new device for warranty replacement instead it's just a new case and glass but refurbished internals. Apple are intact rather good with using screws in products, many other vendors prefer the cheaper plastic clips etc that while they are easy to open once or twice as the device ages and suffers thermal cycles the plastic becomes brittle and snaps.

[@johnnycheung5536]

You're not being courageous enough. Glue is so 19th century. Make every MacBook phone home such that the moment you _try_ to disassemble the laptop, it calls the cops on you and informs them that you're running a child trafficking ring out of it. And Apple's doing it _for your own protection and safety!_

[@Traderhorn]

Nice video and information, will buy a Windows computer less of a rip off and monopoly on repair costs as Apple does.

[@hishnash]

@@Traderhorn Depends a good amount on what OEM you go with, also in value for money it also depends on what you are doing, for many use cases apples laptops are now very competitive in cost with respect to the perfomance you get. Videos highlighting issues with apples laptops are common but that does not mean other vendors do not have these same types of issues just means they do not collect as many clicks on YT so do no get promoted as much by the algorithm.

[@whizyp]

​@@hishnashCan somebody tell me why can't I run my PC games and Siemens Simatic Manager PLC on my brand new M1 Pro MacBook. 😢 Are they didn't compatible?

[@ChristianBehnke]

They're such fine machines... with such incredible frustration inside.

[@alexanderbanman9288]

Informative video! I'm not a tech buff but I learned a lot.

[@TheWatchmaker]

I don't know why, but it seems to me that Apple's budget to avoid having their hardware repaired by third parties, whether it's iPhones or MacBooks and everything else, must be several times higher than what they invest in R&D...

[@asteroidrules]

There's considerable overlap between the two, they like developing proprietary components as a means of preventing repairs. The "insomnia" problem is a good example of that, they had to design a completely different method of detecting screen angle specifically to make it harder to repair.

[@internetghost-jq6fz]

what do u mean... these computers are hyper efficient machines that sip power and still deliver amazing performance..

[@kevikiru]

This is delusional. They spend 20 Billion on R&D

[@qwertykeyboard5901]

Capitalism is fucking weird.

[@hishnash]

Apple is not putting any active effort into making it harder to repair it is just that they do not consider third party repair at all during design. So choices are made just based on reducing cost, increasing production yields, reducing production lead times etc.

[@Josh_dbg]

When you swap the displays they look and act "broken", but both act "broken" in the exact way. And, of course, when swapped back they function just fine. Apple's already been caught intentionally crippling old hardware, why wouldnt they design their hardware to pretend to be broken if someone other than them tries to repair it?

[@dreamwav_core]

more money, thats it.

[@alexhajnal107]

In a sane world you'd put an EPROM in the display if it needed special calibration. Instead they're putting a unique ID on the PROM. In a truly sensible world (i.e. the world of non-Apple displays) the controller in the display panel handles such things itself (if they're even needed), completely transparent to the OS.

[@sergeykish]

I often update family computers RAM as it usually first that hits limits. I've thought soldered RAM was bad but this is beyond imaginable.

[@alexanderhiller883]

Electrical Design Engineer here, I suspect the way to fix the Lid angle sensor (without calibration) would be to attempt the remove or replace the magnet and rotate it until the desired effect appears. It seems they are using a 2 or 3-axis magnetic sensor to observe a diametrically magnetized magnet. If they wanted a better accuracy than 5 degrees (likely manufacturing tolerance of both the magnet and the installation of it into the case) then they would have needed to perform a calibration in any case, so to save money on assembly they just had them place the magnet in without the extra steps of positioning it exactly and performed a software calibration on bootup. The scariest part of this is that now Apple knows how many degrees your screen is open... j/k I can't think of an evil purpose for that other than them spying on how you use your device in order to bombard you with work ads when it angles match your work desk, or blast you with workout or food ads when it's resting on your lap in bed.

[@orchetect7415]

Thanks for the bravery of opening these units and doing all the swaps. Must have been an extremely tedious trial of patience.

[@MrSyNRG]

No kidding right... not a task for the faint of heart. The effort is commendable however because the results have been QUITE eye opening...

[@vak2586]

Lookat ALL those *goddamn* screws!

[@Daunlouded]

Basically Apple is still the unbeatable master at manufacturing e-waste. Most common repairs excluding battery replacements are probably broken screens and keyboards, now both of them are pretty much impossible to do - at least not with reasonable cost.

[@dinesh_k7651]

I saw that the Eu passed a law stating that from 2027 almost everything having a battery such as smartphones will have to be easily replaceable / removable

[@Jan-xf8sk]

​@@dinesh_k7651thanks to EU to force Apple to do away with some of their anti-consumer practices.

[@Joaquin77]

I saw a video where theperson explained that with the Catalina update, it scanned all serial numbers on every component so in case you swap the parts and serials don't match it makes the part unusable. Therefore I still use my High Sierra running on my 2015 macbook pro to be able to swap parts in the future.

[@shakeemsymonds7362]

The ammount of work you have to go through just to take this apart is astounding.

[@fexcelix]

I admire your patience! With the screws and everything!

[@walpoleandworcester]

It’s sadly the way many of these products are going. I’m even seeing this issue with new cars as well and all the electronics that they come with. Lots of scams out there with extended warranties in that space. There are even brands trying to charge a monthly subscription just to use certain features it’s insane! Would be nice to get a video at some point about right to repair and how it applies to the automotive industry. Keep up the great work Hugh!

[@readmore7180]

The automotive industry (in Europe anyway) already has laws regarding this. The are a few caveats yes but essentially anyone can repair their car and still be covered under warranty etc as long as you use genuine parts within the warranty period. With regards to the subscription based functions, not sure what people are complaining about it's a good thing as most of these functions people don't generally spec their car with anyway, so you are getting the opportunity to have say, heated seats for the few months you might need them when before you would have probably left it off the specs sheet completely. If you want to spec the car with full time heated seats you still can. It's a non issue made up by people that just want to have a reason to be pissed off imo...

[@sorenalexanderholtzer9270]

@@readmore7180If I paid several thousand euros extra for heated seats I want to be able to turn them on/off whenever I want. Having a paid subscription for that is just corporate greed and a way to make money continually from things sold once. Maybe in the future the car keys will be a blockchain ETF where you pay say 10% to the manufacturer everytime the car is sold. 😅

[@TheGuilha11]

@@readmore7180 ur so brainwashed u dont even realise leaving it out of spec?? u already payed for the hardware now u have to pay a montly subscription in order to use it???. montly susbcriptions are for services. blocking ur own hardware from being used by its owner is literally agaisnt the law. Plus i developt parts in the automtotive let me tell u a thing or two about repair parts = non existent badly manufactured to min legal spec non lasting with the sole porpuse enlarging the commerce of the industry that creates it.

[@walpoleandworcester]

@@readmore7180 that’s great to hear. Thanks for clarifying what that subscription stuff was really about. It was more or less something I heard about in headlines and it’s easy for people to put out clickbait out there. When it looked that up again, it was something about BMW and heated seats so good point. Anyway, it’s fascinating how much these issues affect other industries and what other countries have done to solve the problem from what you’ve described. The US needs to take a note there.

[@alanmay7929]

It mostly concerns electric cars with propiertary software and hardware

[@RobertERider]

Love the soundtrack. A cross between Miami Vice and Baywatch.

[@Rosalies_]

Great analysis. Super frustrating practices from Apple. Why can’t QC and consumer-friendly practices go hand-in-hand? Working university IT atm and we’re severely disappointed with HP, which used to be Windows’ high-level gold standard.

[@riblaglaunti1719]

"You buy it, we own it" - Apple

[@cosminandreimatei756]

"F*CK you, pay me" - also Apple

[@SlartiMarvinbartfast]

Hope this goes into the Apple buyer's collective - it's so incredibly accurate.

[@FonXHunter]

Ferrari vibe)

[@cosminandreimatei756]

@@FonXHunter You mean that also Ferrari does this?

[@SkitsAndStuff11]

oh, and pay rent

[@isra.128]

It still amazes me that people are aware of apples anti repair and greediness yet still buy their products.

[@volvo09]

My brother went the apple route about 6 years ago when he got married. I always was the family "computer guy" because I did it as a job, but I told him I am not touching any apple repairs, you're stuck with apple. And of course he's spent multiple thousands and extra trips to the "genius bar" getting new phones, tablets, or computers after a drop, or a drink gets knocked onto the laptop while chasing after a baby. The result is always the same "I'll just get a new one because fixing it costs way too much" .

[@bikeman7982]

I'm not going to defend Apple, but I like the products so I keep buying them. I never cracked a screen or caused other damage that needed repair. I've had Apple replace a few worn out batterries. However, I do hope the governments will force Apple to make their products easily repairable.

[@ahmadahmal2942]

@@bikeman7982 Apple and other big companies actually control your so called "governments".... Its all who has the most money to lobby congress/parlament to pass bills and laws. Have fun with your so called "freedoms" XD

[@bezolsmate]

I mean I use an iPhone but I’m not the type of person to crack my screen immediately after buying it. I can usually go a solid 3-4 years on one phone until my carrier begs me to upgrade

[@bliglum]

Don't you see. Things like this make that type of person even MORE enamored with the product! The more infamously expensive, difficult and costly to maintain, etc. the more of a status symbol the object becomes... Similar to a BMW that way. It's just a car.. But because it has that expensive badge, and is infamously expensive to maintain, people will often live beyond their means, to 'flex' their fake richness. Climbing out of their overpriced BMW, with an overpriced Starbucks coffee in one hand, and an overpriced Apple device in the other..

[@_neovek]

thank you for this video. I have purchased 2 apple laptops in my life. The last one is from 2010. It cost a lot of money. But now I prefer buying Thinkpads because they are cheap, they do the job for me. I dont really need mac os in my life anymore...

[@niksgee3538]

Wow what a great video. Subscribed.

[@Manojspidey18]

The amount of money and time you have put in to this video cannot be explained by words just a regular laptop takes a lot of time to take apart and put together. But apple makes always difficult for users to do it themselves. Much appreciated by your work. Hope you wi reach 1M before end of this year. You need a huge shoutout mate

[@96ethanh]

Apple probably hates Hugh Jeffreys at this point. Release a new locked down device.. and immediately get called out. Good work, Hugh.

[@EvilTurkeySlices]

Not that they seem to care much.

[@gdutfulkbhh7537]

Well, I hate Apple at this point.

[@scotty562]

I doubt the people spending this much on a laptop are going to caree. If it doesn't break in the warranty period they'll just get a new one.

[@armamentarmedarm1699]

Countdown to tax lien...

[@Fred_the_Head]

Great video. Thank you.

[@janneaalto3956]

Each of the last twenty years have made me exponentially happier that way back when, I moved from Atari to IBM-compatibles instead of to Macintosh. If Apple keeps going like they have, I'm gonna live in a state of constant bliss in five years and reach nirvana two years after that.

[@stargazer3828]

Actually REWA figured out the issue after doing the same test. They had to remove the bottom trim from both the original LCDs and unsolder two IC Chips then swap them and re-solder them in the replacement LCD. After doing so the LCDs worked fine without any programming from Apple. It is still ridiculous that Apple does this and I hope it gets outlawed soon as it just creates more electronic waste.

[@tylsim]

I’ve saved five retina-era MacBook Pros of friends/family with DIY repairs - one SSD failure, one screen burned out, one screen broken from accidental damage, two battery replacements. A couple of these occurred around the 3 year mark - and those devices got another 4 or 5 years of use after repair. It’s really sad the efforts Apple has put into preventing affordable DIY repair going forward. I hope the EU can put them back into their place as a device manufacturer, not the lifetime owner of the devices they sell.

[@Geekhobby]

It´s a pity the people are so stupid that EU have to do something about it.

[@jonos138]

Not to mention the ever increasing land fill of Apple products in this era of recycling and trying to save the planet. Apple is doing the opposite out of greed.

[@merlin_V2]

I love how americans are realizing pure capitalism sucks and turn to the EU to do the socialism for them. keep it up! Maybe one day you also get free healthcare. 😉

[@WEDZMERMUNJILUL]

This is unfortunately true. I have an MBP 16" M1 Max and my monitor broke when my pen cover hit it when it flew as I was trying to get it off. Searched the web for some ways to replace the monitor and found a similar issue as in this video. So, I took it back to Apple for repair and it cost $1000 just to replace the broken LCD since they had to replace the whole panel. What's disappointing is that you have to surrender your broken LCD too or else you'd pay an additional $200.

[@kiiikoooPT]

I wonder if the ports with ribbon cables are going to still work if replaced or if it also needs calibrating. Would not be surprised if they need.

[@Soawano]

At this point it looks like Apple test us out : how much anti-consumer practices we can do and get away with it.

[@alis.2]

limitless when there are so many sheep worshippers in the world who are unable to create identities without showing of expensive devices. pathetic sheeps

[@RockG.o.d]

@@hundredfireify it doesn't surprise me that it is the students first choice. windows laptops lack in a lot of areas for the user interface.

[@coolersmoke]

@@RockG.o.d Only in the USA. The global market is 15% MacOS and 75% Windows, the rest mostly Linux and Chrome.

[@theengineer2017]

@@RockG.o.d Im sure there would be more teens and young adults using Windows laptops for school if Windows did not stop Windows 7 cause 7 was out for a long time and everyone knew how to use 7

[@RockG.o.d]

@@theengineer2017 doubt it. You use a Mac and just feel how intuitive it is to use, then you use an iPhone and see how seamlessly they both work together, then you look at a comparable windows laptop and think, there isn’t really anything which compares to it. Trackpads on windows machines, though getting a lot better, are still a disappointment, where as Mac trackpads have been unbeaten for a long time. The battery life usually lasts all day without problems. The only real disappointing thing about apple is their lack of care for the environment. Sure for a company they do the right thing in terms of manufacturing, but they still care more for their shareholder profits than reducing landfill of end products. I still have a 2012 MacBook which is used, and also a 2017 retina model and a newer 2021 model. The first 2 have some repairability, and the latest one has the least. Didn’t need soldered in ssd, we know why they did it, though they may say otherwise.

[@hyrenaj2888]

Back in the day friends and classmates claimed one of the justifications for the MacBook's high price was its quality and longevity, and it seemed to be so compared to some PC laptops, but these days it seems to very much not be the case...

[@xmlthegreat]

Yeah once the SSD dies these things are e-waste.

[@blaser80]

Last time I bought a mac was in 2009, you could even replace the battery without removing any screws. I replaced the HDD with an SSD and upgraded the RAM sticks too.

[@HarmonicaMustang]

I had the cheapest 2015 MacBook Pro for audio production at uni. That thing soldiered through massive projects I would not expect Windows (at the time) to handle at the same spec, and it just kept going. I still have it, though I don't have much use for it these days. I wouldn't bother with a MacBook these days if I was in the same situation.

[@Teluric2]

​@@HarmonicaMustangI have a 2011 PC that works no blue screen with win 10.

[@nnnnnn3647]

Channels like this are cancer. You have no clue about technology and you are fueling your clique on a lie. Apple pairs lid opening sensors due to security reasons, when the lid is closed, the USBC ports are turned off. You can't connect something that will steal data.

[@ptr8954]

Very good Sir. Thank u.

[@TheCod3r]

It's so sad how anti consumer is actually a feature Apple thinks about during the design phase these days

[@iluvpandas2755]

yeah

[@Junkyard_Dawg]

I appreciate coverage like this. Bringing these issues to light might stop someone from making a purchase of one of these devices, now having that knowledge.

[@TomAllnatt]

But the blue bubbles!!! Hahaha

[@lukereiner]

im convinced

[@syclone]

If only... the target customers will just listen to some influencer talking about performance figures in comparison to other apple hardware. They're incapable of understanding what they are actually buying.

[@Blit-X-TVLive]

Apple has been practicing scummy tactics for long enough now for people to be aware of it & I bet most do, they just don't care! Look at the comment section. Even some of the ones who complain are still indoctrinated & secretly still give up their wallet at any new Apple product.

[@tancyew]

@@syclone have u tried using macbook once vs other top-notch windows based laptop without plugging in cable to charge it constantly? you will realize why people buy it. unless arm chip is coming to windows laptop soon, macbook still have edge over intel/amd due to the power efficient chip.

[@aryandangi3138]

Hi!, I am facing the same issue with my Mac M1 Pro, the screen has rectangular shadows and jittery behaviour on the original display without causing any damage to it. Please tell what could be the possible reason and solution. Do I need to replace the original display via Apple?

[@francisabesa2806]

I did a repair of this unit days ago, Macbook pro M1 pro (A2242). It will only be done by a skilled techs with an experience for micro soldering. there's a 2 embedded integrated chips inside the display need to transferred from the broken retina display to new retina display. it is not an easy job to do! but after the repair, there is no rectangular shapes on the upper part of the display, all features are working fine :D If you need help replacing it especially if you are from The Philippines. I can do that repair!

[@milk-dog]

It kinda feels like apple is trying to make 3rd party repairers look incompetent with things like the messed up backlight and buggy behavior. I get the same kind of feeling when they disable auto brightness on phones with replaced screens. Its basically malicious compliance with repairs at this point.

[@hishnash]

The issue is that the device is operating without the backlight calibration, this is to be expected. Mini-led arrays are going to have a large amount of per LED variation (the alternative is throwing away almost all of the backlights you product as once you have thousands of LEDs the chances that all of them behave exactly the same is more or less 0).

[@WhatWillYouFind]

It's basically you will own nothing and you will praise the Feudalist Corporations for the grace of being allowed to touch THEIR devices that sit in your own home.

[@nothingtoseeherelolkek]

​@@hishnashso, make this info on the display, not in motherboard. Also, patterns are consistent, theres no way its just variation in leds. You sound like a bootlicker.

[@Dizrak]

​@@hishnashbut why they are not storing calibration data on the screen itself? It can be done and it won't be overengineering (at leats by apple's standards)

[@hishnash]

@@Dizrak Costs more to do it this way. 1) the chip on the display needs to have enough storage to store the backlight profile (this is not small) 2) you need an extra step in the production line to flash the profile back onto the screen chip after testing the screen Just having a much cheaper SN chip and saving the profile on a server makes production cheaper. For vendors that have small production runs this change in process is not worth it but for apple who are ordering millions of each display chainng the production process to do this saves money and increases the number of displays they can get made due to making the production simpler.

[@NGC-6302]

I work IT for a school district and had to repair one of the new Macbook Air M2s and saying those are anti repair is a joke- They're repair hostile. The first one I took apart I managed to cut my hand pretty seriously on the back panel, dripping blood on the ground type of cut. It also took my entire team multiple days to get the back panel on after we'd removed it for the first time. And we went through Apple's official training. Though I'll never be able to stop thinking about "single use heatsink". They aren't kidding- you can only use each heat sink once. If you have to remove it there is NO way to do so without destroying it.

[@gustru2078]

Yeah, that's why most of us in IT (At least those working for large companies) hate macs and don't want anything to do with those expensive pieces of shit. Always something that doesn't work, always something that breaks and isn't easily repairable or replaceable to keep the user's downtime to a minimum, there's always something it's not compatible with, requiring you to do the same job twice juuuuuust for the damn macs, the OS doesn't let you do what you need to do, no Active Directory and the list goes on. Just a fucking nightmare to work with. That's why companies usually go for all Windows laptops. Not Linux, not Mac OS. Windows. I work for a university that has several thousand employees. We don't have time to waste on that garbage, though we still have to cope with ignorant students and professors who use macs but we sure as hell don't touch anything remotely related to repairs. We help them do what they're trying to do but it stops there. We ain't gonna fix their macs, they gotta go somewhere else for that cause those computers don't belong to the university in question. It's their personal laptop and it's not our problem they decided to buy that.

[@NGC-6302]

Oh no, I'm not arguing for Macs. Though admittedly I don't think I'd argue for Windows either. Either way is so much headache and bullshit- I worked for Dell doing warranty service for a year and if I ever have to touch an Optiplex 5080 again it's going to be to hurl the piece of shit out of the window. All the universities in my area love the giant bastards and they're all 18 tons and they all take ages to get apart, and they all sucked. And the Precisions (7560...) haunt my nightmares. I've cut my hand on some of THOSE too, and I wanna say a high end latitude with an aluminum chassis. I have a hard time remembering any of it because I spent most of it in a stress-and-insomnia induced fugue state. It all sucks. I love computers, I love my work, but some days make me consider becoming Amish.

[@gustru2078]

@@NGC-6302 Yeah I know you weren't advocating for macs, just sharing my experience of having to deal with those. I've handled quite a few Optiplex too and they were the ones from the early 2000s. Yeah they weigh 18 tons and they're way more annoying to work inside of than any custom-made PC, there's no question about that. I'd still rather have every single computer be a DELL Optiplex than a mac. Nothing is perfect in this world. I also was around when HP fucked up their Pavilion laptops in the late 2000s. There was a design flaw that caused a solder to literally melt near the CPU and fried the motherboard. Even if the computer was still under warranty and physical damage had been caused by users who btw all had the exact same issue, HP wouldn't want to repair it under warranty. If you wanted that "fixed", the entire motherboard had to be replaced and it cost around $500, almost the full price of those laptops. I kinda miss the time when Elitebooks and Probooks were actually good. Took 5 seconds to open and everything was readily accessible. Took 2 minutes to get to the keyboard and you didn't have to take the entire computer apart. They were designed to be easily and quickly repairable under warranty by any authorized repair shop, was super easy to order replacement parts and it would take a few days at most for the customer to get their laptop back unlike the pavilions which had to be sent to HP for like a month cause HP was adamant about not wanting to provide any parts for the cheap ass best buy / Future shop models.

[@yousefrafid4104]

good job man

[@khatuntsovmikhail6223]

Thanks for proofing my points about Apple products.

[@JustAPersonWhoComments]

Apple's new MacBook Pros: When spending $2000 on a laptop feels like buying a ticket to a very expensive roller coaster of repairs and mysteries

[@patrickcardon1643]

For that money you get a fully decked out Frameworks laptop WITH all the spare parts for repair lol

[@mshaftenberg]

Imagine you forgot one screw after you put everything together 🤭😂 Thank you for your videos Hugh, very much needed in these anti-repair/subscription-fee times.

[@alles_moegliche73]

every repair is only finished with a spare screw at the end, you didnt know that? 🤭

[@stingfiretube]

Imagine if that glue is also somehow made unique to the machine. Swap the glue, and the machine won't start.

[@TehEpicMinecraft]

​@@stingfiretubeApple Recruiter: you're Hired

[@TCGProductions03]

That screw is staying out.

[@shaynebethanyiles3074]

Hey Hugh! Just watched through this after taking apart one myself. The trackpad needs to be replaced on the one I looked at and I ordered one. Did you end up doing tests to see if those are programmed to a different piece of hardware or if they can be interchanged with no issues?

[@The-i-Shakk]

This is part of a long time effort to cancel out third parties and service providers. I owned a retail computer repair store for over a decade and switched to managed services because hardware slowly became non repairable and non economically viable to repair either way. I think some big Anti Trust lawsuits will be coming soon for these companies that are now against everything IT stood for in the beginning.

[@fahadj7896]

I'm just half way throuh in video 9:55 Just came here to Thank You for showing this important new man. MKBHD or Linus never talked about this. I really appriciate your work brother. you are out of the box a real tech guy we need!! Thank you.

[@navsingh1470]

Because they get tons of $$ from them😊

[@kens-jr2vv]

Louis Rossman used to have an Apple repair shop in NYC. He said he would never buy an Apple product.

[@vocassen]

@@kens-jr2vv You say that like he doesn't still have one, just in Texas (Austin I believe)

[@sirhellsing]

I'm pretty sure MKBHD talked about apple's practice of not letting you repair their devices

[@fahadj7896]

@@sirhellsing even Apple terms&C also mention few..But they never dig for customer who is not super rich.

[@davidsalmons80]

Apples shady business practices are disgusting

[@janchristianursuaaguilar7434]

time to ban apple products worldwide bruh

[@WalterMan]

Unfortunately it’s a lot more companies than just Apple. Samsung, Microsoft, Google all have their fair share of issues like these

[@chilly1661]

@@WalterMannot to this extent

[@Mantikal]

It's all about what "Situation" you're in. Situation 01 - regular consumer who wants to DIY - and believes that the device is theirs after purchase. Situation 02 - Stockholder/investor in Apple - and you've asked Apple at the latest investors meeting- and how exactly do you intend to "Lock-In" all those stock dividends that you promised I'd be getting every month?

[@PurblePink8678]

​@@WalterManMicrosoft started making their Surface laptops more repairable by 2019.

[@RobertLesac]

Really clean job you did on those laptops! Neat! I also comend you for trying to bring awareness to the shit Apple is pulling.

[@zheil9152]

I understand what is happening with the hall effect sensor. Instead of making the orientation consistent between all models, they calibrate the magnetic field to the specific device that has a random orientation. There is no way to calibrate this yourself, which is scummy, but it doesn't appear to be serially tied to the machine, unlike the batteries and screen.

[@michaelw2263]

It may seem like a PC master race kind of comment, but I stand by the fact that building your own gives you superior control over changing things. Even in terms of laptops, other brands are far more forgiving for upgrades and repairs. It's just not worth it for the 'environmental' BS Apple puts on if minor or even moderate things can basically turn a 2.5k laptop into e-waste for our environment.

[@rosaria8384]

Nah this one is so true and justified. It's even worse when you see the Mac Pro this year, the modular PC became totally worthless.

[@giovannigiorgio42069]

I can literally add a brand new stick of RAM into my Dell laptop and not only does it not break, but Dell helps me to rectify any issues caused by adding that stick of RAM in too, granted I've paid for their highest support tier.

[@eccodolphin]

This is why I build my own desktops and when I finally bought a laptop I ended up getting a cheap used Thinkpad from ebay. However, newer ones of even these 'buisiness grade' laptops are getting less and less repairable and I actually have one of the last T series that has the dual batteries. Strongly considering a Framework or something like it if I ever buy a new laptop.

[@GeoStreber]

That's why I have a Framework Laptop and run Linux on it.

[@amentco8445]

​@@rosaria8384What the fuck are you talking about?

[@borreLore]

One of these days, I hope there is a solid competitor to the M1 and M2 laptops that can run linux. I really love my experience with those computers and their insane performance and battery life but I am sick of this company and their war against the consumer.

[@solandri69]

The M1 and M2 are ahead pretty much only because Apple paid for priority access to TSMC's 5nm and 3nm fabs. i.e. It's not that the M architecture is special, it's just the size they're manufactured at. AMD began manufacturing on TSMC 5nm with Zen 4, which are competitive. Intel is still on the equivalent of TSMC 7nm (in terms of transistors per mm^2). IOW, AMD and probably Intel could beat out Apple's CPUs if they were willing to outbid Apple for priority access to TSMC's newest fabs. They're not because they don't feel they need to compete with Apple (Apple has only 10% market share). It's also worth pointing out that Intel's decades-long dominance of the CPU market was also because their fabs were 2-3 generations ahead of anyone else in the world. So even if their architecture was inferior, they could produce it smaller thus using less power so they could crank up the clock speed to outrun the competition. Their lead evaporated when they got stuck on 14nm for 7 years (normally they shrink the fab size about every 3-3.5 years). Broadwell (5th gen) all the way to Alder Lake (12th gen). That coincided with AMD surpassing Intel (AMD uses TSMC so continued enjoying die shrinks while Intel was stuck). If Intel grabs the fab lead over TSMC, Apple (and AMD) get relegated to second tier again. Intel's equivalent to TSMC 4nm is supposed to be out later this year. And 3nm next year.

[@Akira-xc2zi]

Sure, the ARM architecture vs x86 has nothing to do with the performance advantage, lmao.

[@solandri69]

@@Akira-xc2zi ARM (RISC) actually performs worse than x86 (CISC) clock for clock. Apple gets around that deficit by loading up their processors with gobs of specialized hardware co-processors to help speed up specific operations which would take the core much longer to do in software. The M1 and M2 have substantially more transistors than AMD and Intel's offerings as a result (the opposite of what you'd expect from a RISC architecture). And they tend to fall behind when you task them to do lots of the same operations in parallel (the hardware co-processors can only handle 1 or 2 at a time, whereas each of the AMD/Intel cores can crunch through it).

[@ssokolow]

@@solandri69 From what I heard, there's also a whole "instruction decoding bottleneck" issue with x86's variable length machine instructions limiting the degree to which you can parallelize the instruction decoding stage of the pipeline.

[@alexhajnal107]

@@ssokolow The arbitrary length of x86-* instructions certainly doesn't help. In contrast, both 32-bit (A32) and 64-bit (A64) ARM instructions are 32 bits long, when running in Thumb mode (T16) instructions are 16-bit, and when running in Thumb-2 (T32) mode they are either 16-bit or 32-bit. At any given time only one instruction format can be active: A64, A32, T32, or T16. In any case, arguments are almost always 32- or 64-bit. This _vastly_ simplifies decoding.

[@CultOfMonika]

Can't wait to see a collaboration between Apple,John Deere and Tesla

[@ShockingPikachu]

As someone who went through secondary school during the mid to late 2010s and witnessing macbooks of that era, being unable to replace the screen is awful, especially with my perception because those ones back then, the displays shattered if you accidentally left a sheet of paper on the keyboard. Not hyperbole, thats what happened to one of my classmates back then

[@randomisus8711]

my school has the 2017 macbook pros, the insanely thin ones, in our photoshop class, and a kid shattered the screen because he was eating near the computer, and a piece of salt fell onto the body by one of the corners, he didn't notice and when he shut the laptop screen, that tiny little salt chunk decided it was the end of that macbook

[@ShockingPikachu]

@@randomisus8711 I think the 2017 model was the one that was shattering coz people put a post-it note over the webcam so I believe it 😅

[@TheWutangclan1995]

It’s funny because I basically use my 2013 mba like a folder for a few sheets of paper from time to time and it still works.

[@dizzymarta9078]

I see anti repair and i immediately think of Apple anybody else i didnt even tap on the video and i knew it was another apple right to repair issue

[@kingjosh4724]

John Deere?

[@liamfahey8761]

Yep same for me

[@rosaria8384]

Same here.

[@matts7335]

It'd be very interesting to swap the lid sensors of the laptops and take one into Apple for repair. Knowing that all that's required is a software calibration, I wonder what they would charge and how they would diagnose the "issue"

[@hishnash]

They would replace the sensor, the in store vendors do not have tools to do new calibration all they are able to do is pull existing calibration profiles that come with new parts. When you get a new part you get a part SN number, this is what allows the laptop (in diagnostic mode) to pull the profile from apples servers. There is no part calibration happening at repair time.

[@matts7335]

@@hishnash that's a very interesting insight, thank you. That said, I'd still be curious to see what they charge for pulling down those profiles. Also whether or not they would attempt that process on the sensor currently in the laptop, since it is already a genuine Apple part.

[@hishnash]

@@matts7335 They will not attempt it of rate current part in the device, the people doing repairs in apple stores are not exactly skilled repair tech and they will assume that if you have a un-piared part in a Mac that it has been recorded from a locked stolen mac. What apple should do is make it possible for us to access that profile (from apples servers) if and only if the current device it is assigned to has not been reported as stolen (or any past devices). But that would require dev effort from apple and what would they get out of that? Much simpler to just have a policy in the stores of only pulling profiles for parts the stores pull from the repair stockpile they own.

[@zolozoro58]

they would say you did water damage to the laptop and you must pay 2000 euros

[@Exploringthemagic]

@@hishnashApple authorized service providers do have the tool it can be downloaded in GSX Apple will calibrate it for you via self repair options

[@furstenfeldbruck]

i'm more impressed by how you didn't lose a screw

[@UpandDownRacing]

Keyboards are replaceable, just have to tap out the rivets and buy special sized screws for the rivet holes.

[@jonogrimmer6013]

Glad you’ve covered this, many are or have been on eBay with this issue. Apple has no reason not to allow people to access the calibration other than to make more money and lockdown repair to only parts they sell you.

[@willi-fg2dh]

apple has all the reasons they need . . . they start with $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$

[@MM-fe9mz]

Not being able to replace the keyboard is crazy, I did it myself on an 11 inch Acer laptop, and I'm definitely a novice at tech repair. Replaced a battery in an iPhone 5 once and it was terrifying. Have been too afraid to attempt replacing battery in my Samsung note 8

[@tats2059]

I had the first Galaxy phone and it was so easy to restart the phone by just popping out the battery. Good times.

[@karnikjain7551]

man i am never gonna repair a apple device by myself i repaired redmi phones ,samsung phones and lenovo phone once and a hp laptop in which i changed the screen the keyboard and the battery and addded 4 gigs of ram and added a ssd it worked fine untill the display wire broke and i fixed it and it worked and was very easy to repair why apple is making laptop harder to repair

[@birdsteak9267]

Useless Authoritarian EU did something smart for once, at some point soon, it will be illegal to sell phones in EU that you can't change the battery on.

[@PracticaProphetica]

I worked in a computer repair shop a few years ago. We were taking apart an iphone and my buddy dropped one of the tiniest screws on the floor. We were both like..."Nobody move!" Then we carefully got down on the floor with a magnet to try and find it. The magnet did find it, and we were much more careful after that. I hate working on phones and tablets. I've had mixed success. My son's Google Pixel needed a new battery. I read online that even the experts were breaking the screen trying to get it off, so I was extremely careful. I got it off, got in the new battery, and it worked fine...for one week, and then it went black and that was the end. Very frustrating!

[@Johnson217]

We're going backwards in time...firearms used to be made in batches of the same shape as their siblings, but each one was made by hand and the parts weren't interchangeable...

[@raspy00135]

If you go this way, use robust glass for the display panel. The current screen is too fragile, it's very easy to make scratches

[@alexhajnal107]

That's one of my biggest issues with Apple. Their engineering is really poor. Specifically they cut corners in places they really shouldn't such as PSU isolation, case and screen structural integrity, thermals, etc. Everything is designed to *appear* advanced (thin, light, fast) when new but not have any durability, never mind reparability. IOW, with Apple form completely trumps function.

[@theshadowman1398]

This should be totally illegal on personal computers

[@CalebEllisComedy]

Man this makes me glad that I bought a Framework instead of a MacBook. We need Framework to make a phone!

[@FlyByWire1]

Framework laptop quality is trash, it’s cheap and plastic and the chassis flex is sad

[@gt8200-0]

FairPhone

[@omegadaboi]

@FlyByWire1 look at this apple shill lmfao

[@gt8200-0]

@@FlyByWire1 And is user repairable

[@FlyByWire1]

@@omegadaboi how does me pointing out the cheap quality of the framework laptop make me a shill? 😂😂😂

[@everstuntin1]

Great video

[@jooct31]

These pricey laptops are quite pathetic from a durable and sustainable point of view. In stead of the "Right To Repair", Apple says: "Never mind The Repair". Thanks Hugh for this research and showing the evidence!

[@DBeitniz]

Apple laptops aren’t even that pricey, like 999$ for a M-Chip model. Also they are made out of much better and solid materials than any Windows laptop I’ve seen at the 999$ price point with such battery life, performance and actually usable as a laptop and not a desktop.

[@AttorneyBCollins]

At that price and level of reparability, I won't be a customer anyway. The old joke comes true. "How much to repair the screen?" Repair shop "If you have to ask, you can't afford it."

[@Teluric2]

Nonsense I know people with many high end cars luxury stuff that ask how expensive it will be the repair to know if they need to buy a new one. Even if you have money you dont want to be screwed.

[@AttorneyBCollins]

I was referring to the cost being so close to the purchase price.@@Teluric2

[@bariumlanthanum6298]

This is why I will stick to using Dell Precisions - the fit and finish and build quality of a MacBook, balls to the walls performance, but also has full repairability.

[@looneyburgmusic]

Exactly. I run both Dell XPS for myself, and Inspiron for the kids, and haven't met a needed repair yet that I couldn't handle.

[@user-lv2pl8zn4v]

1:58 - 2:03 are creases like these really common on M-series Macbook Pros? I've got a 2 month old 14-inch M3 Pro Macbook Pro and I notice quite similar marks on the flex cables of mine like the ones on the video. I compared them to an M1 Macbook Air and I didn't notice any creases on the Air's flex cables.

[@manout-kidin8735]

Thanks Steve jobs for the legacy you left for other companies to follow & for us to deal with

[@Scott__C]

Jobs' idea wasn't "let's make it harder to repair", it was that he wanted computing to be ubiquitous in everyday life enough that it's basically an interactive, high quality appliance. Talk to Dell and HP and Lenovo as well. Most corporate workplaces, if the machine seems to stop functioning properly, their IT department will connect up, do a couple of diagnostics and see if it can be fixed immediately remotely. If not, they're unlikely to take it apart. If they think it's still usable, they might re-image it and see if it can be put back in service. They're not spending hours on component diagnostics, repair and replacement. Their job is to get people back to work as quickly as possible.

[@annode]

I replaced a screen in a Dell and it now turns on full brightness every startup until I adjust it each time. God bless you for keeping track of all the screw points, just amazing.

[@F14foreverF14]

Indeed Apple has written the Book on anti-consumer practices.

[@gandalfwiz20007]

I call it " How to legally steal money from idiots"

[@mallninja9805]

@@gandalfwiz20007 Before you go breaking your arm patting yourself on the back for how smart you are, remember that this is the direction that every manufacturer in every industry is going. Apple is just leading the way.

[@gandalfwiz20007]

@mallninja9805 I don't see Asus or Sony doing what Apple is doing. For example, not upgrading you macpro or replace the screen....that is anti user, anti human practice

[@xmlthegreat]

​@@gandalfwiz20007not *yet* , just wait a couple of years. Samsung made fun of apple for removing the headphone jack... Then turned around and did the same thing a year later. Apple is the rotten apple of the bunch that spoils the rest.

[@tim-n.schutze8796]

So if i have a Macbook with an already replaced display with those fragments on it, can i still sent it to apple, so they can recalibrate it or do they have to put in another display again?

[@ejonesss]

could you jury rig a fix for the lid angle sensor by removing the magnet and reversing the magnet? or even rotating the magnet? keeping track of the screws is very important especially on the iphones because i think in one of the models using the wrong screw can scratch the board or flex cable below the screw and damage one of the traces. some devices may have multiple boards or flex cables that can be located under screws and can be easily damaged by using the wrong screws.

[@alanjrobertson]

OMG 45 screws just for the display 😮 - then I saw the keyboard bit with rivets!! The comparison with Framework was just nuts.