NEW BPI APP ERRORS AND SOLUTION (2023)｜Pano I-solve Ang New BPI App Errors?

Hi Guys,
Watch this video in full for you to learn the NEW BPI APP ERRORS AND SOLUTION.
Guys eligible na ako for SUPER THANKS! You may send your SUPPORT by using it and para ma notice ko din agad ang COMMENT/QUESTIONS nyo. SUPER THANKS in advance.
Fund Transfer Error:
help.bpi.com.ph/s/article/How...
IOS User Error:
help.bpi.com.ph/s/article/Why....
Huawei User Error:
consumer.huawei.com/ph/commun...
BPI Customer Service
If you still encounter an error, please call us on our hotline: [phone] for Metro Manila; 1-800-188-89100 for domestic toll-free calls (available to PLDT subscribers); and (02)889-10000 or (632)889-10000 for mobile phone and international access. Applicable fees or charges imposed by the service provider are for the caller's account.
NOTICE:
REUSING this video WITHOUT MY PERMISSION is against the COMMUNITY STANDARDS on DUPLICATE VIDEOS.
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• NEW BPI APP E-WALLET N...
BPI TO GCASH TRANSFER NOT RECEIVED (2024)｜Paano Maibabalik Ang Pera Sayo?
• BPI TO GCASH TRANSFER ...
UPDATE: NEW BPI APP QR CODE (2023)｜Generate Within The App
• UPDATE: NEW BPI APP QR...
NEW BPI APP (2023)｜Paano Mag Register Or Login Sa Bagong BPI App
• NEW BPI APP (2023)｜Paa...
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CREDITS:

[@Itsmejudy90]

Thank you so much na solve ko agad problem ko

[@marlongime]

Welcome

[@michaelagda8894]

Sir..paanu nmn yong "youre device does not support sms"...pa help pls.

[@HaroldMatias-xt6jz]

Nice video tutorial keep it up ❤

[@charmainmateo6512]

Panu po pag nagtry iopen ung mobile key pero nd mo makareceive ng otp number??pero pag sa google magopen nakakreceive naman po ng otp

[@petersonchan-sv3ft]

Thank you very much naayos ko na error :)

[@marlongime]

Nice, welcome.

[@sherlynconstantino7231]

Thank you po.

[@marlongime]

Welcome

[@janfer85]

Salamat po. Malaking tulong!

[@marlongime]

Welcome

[@nicoleabigailvillacorta305]

Hello ios user here, i have bought new device so i need to register my device again. My old phone was already reset and sold to another user. I did what it says on your tutorial but after a precomposed text was sent it is always saying unable to process at this time. I am an ofw and everytime i do this it is costing me 15pesos per text. I have tried multiple times. Theres no BPI branch here in Thailand. Until now I cannot check my account and I really need to open it now because I need to make a transfer transaction to other bank.

[@ethelwinbolosada4292]

Hello po. Paano po kaya ma view ung balance with multiple debit account under one name? Nag aapear po mga accounts kaso walang balance. TIA

[@user-id6uh7fp9q]

Sir paano Po I linked sa gcash ,, Kase ung skin. Pag nilagay ko ung username at password nag error kahit tama na MN. Po

[@Dave_Trinidad]

ayaw mag open ngayon ng app, kahit sucessful naman registration ko few weeks back.

[@merelynarroyo9584]

Sir paano po pag no eligible account found pag mag attempt na ako mag transfer ng money??

[@leomendoza2565]

New subscriber.

[@marlongime]

Thank you.

[@leighhilton2318]

hello po sir ask ako nandito ako kuwait nag open Ko ng bpi mobile banking account nag okay naman siya one time deactivate ko po mobile key ko tapus activate nman. mag activate siya peru pag dating sa OTP hindi ko po ma received sa phone ko

[@montederamosmichael]

Di ako mmareciv ng OTP while activating mobike key. Overseas sim gamit ko. Failed both sa overseas at sa Pinas ako now.

[@maimairingor7611]

Pwd po mag ask.. San po banda makikita ang transactions history?

[@mayjarce3938]

Pano po pag naka line ang phone unlimited naman phone ko kaya walang balance ayaw parin unable parin ayaw mag send ng msg dito ako sa korea ka stress tong new app

[@carlaangelicacabansag6606]

Ano po ilalagay sa deposit accnt number..firts time register..

[@jannu3957]

Please provide tutorial on how to enable Card Control in app online.

[@marlongime]

Hi noted

[@Music-gp4gc]

sir sakin kahit na enroll ko na yung credit card no. wala padin lumalabas sa enrolled billers. pag nag nag try ako ulit mag add recipients ang notif niya you already enrolled the biller account. also di padin nag reflect sa bpi account yung binayaran ko na 3k same padin ang outstanding balance. currently here in KSA

[@marlongime]

Hi, wait mo within 24hrs

[@amazedbyadrian]

Cannot activate mobile key even autostart is already on. Already uninstall and reinstall the bpi app.. no problems with the old app..same mobile and number..developer mode is already off

[@marlongime]

Hi, try this a. Check if you are connected to a strong and stable internet connection. b. If you are connected to WIFI, switch your connection to data. If you are using your data, switch to a WIFI connection. c. Force close your app. d. Clear app's cache and retry. If error still persist, try accessing via web. If the error persist try to contact BPI help center to check on your account. 24-hour hotline at 889-10000 for Metro Manila; 1-800-188-89100 for domestic toll-free calls (available to PLDT subscribers); and (02)889-10000 or (632)889-10000 for mobile phone and international access. Applicable fees or charges imposed by the service provider are for the caller's account.

[@johairamocarabi9416]

Paano ung disable rooting proceed nakalagay, kaya hindi ako po maka open ng new app

[@nekochansuu]

Sir paano po ba makikita ang IBAN number sa new BPI app? Kailangan ko lang talaga tatransferan kasi ako ng pera.

[@jonathannantes4065]

For OFWs po katulad ko, try niyo po load atleast 100 php sa registered number niyo pa para mag push through sa registration sa mobile key. sana makatulong.😅

[@ronconag681]

Mag load ng regular khit 20pesos then change the settings sa time and date dapat sa pinas na oras hopes it help

[@calipogi8214]

@@ronconag681Settings ng Phone mismo sir?Salamat na stress nako dito sir sa Abroad diko ma transfer

[@razrose3631]

Kahit ung sim ba dito sa abroad ha stress na ako di ako maka registered sa phone

[@rechellemolina7807]

meron akong load..almost 300 pesos pero hndi p rin mka send

[@brucelee4922]

We are unable to process your request. Please check if you have an on-going digital BPI application to proceed.

[@zhiaalimar14]

Bakit kapag mag send ako sa gcash expired dw ang device ko .at ayaw mag send loading lang

[@DonJoebert]

Mas maganda pa ung platform ng Union Bank kaysa sa BPI madali mag access.

[@enriqueragas1073]

Sir paanu kaya ang pera mula d2 saudi gamit ang mobily pay to BPI acount connected with gcash pero di dumating ang pera sa banko hindi nagkamali ang account numbet sir

[@marlongime]

Hi, you need to contact BPI help center to check on your account. 24-hour hotline at 889-10000 for Metro Manila; 1-800-188-89100 for domestic toll-free calls (available to PLDT subscribers); and (02)889-10000 or (632)889-10000 for mobile phone and international access. Applicable fees or charges imposed by the service provider are for the caller's account.

[@user-pd2vv5uf2k]

Hello PO sir ayaw po gumana ng tuldok sa user name ko sa bpi anong magandang gawin?

[@roseentia157]

Tanong lang po. Nasira na kasi yung old phone ko kung san naka avail ako bpi online. Ngayun sa bago kung phone pag nagtransfer ako kailangan pang may e click dw ako sa old phone ko para ma proceed. Paano ko po kaya ma cut yung sa old device ko sa bpi. Hindi kasi maka transfer ng pera. SANA MAY MAKASAGOT

[@jocelanthonysanchez3538]

Turn off mo yung old phone. Kung ayaw pa rin puntahan mo na yan sa bank para i log in account mo dun at i cancel ang naka link na old phone. Sila lang may access nyan.

[@jhonmark868]

sir bakit hindi ako maka log in sa BPI naka register naman ako acces dissabled you have exceded the maximum number of invalid attemps pu palagi paano po salamat

[@vincentantolijao3071]

Anatay ka ata Ng 24 hours sir.

[@alingneneng]

pareho tayo ng problema, naayos mo na sayo? paano ka nakapag log in?

[@junlp9492]

Di ako nagtataka baba ng rating BPI app. Sa akin meron threat detected etc nalabas.di ko magamit bpi to other bank pag transfer, need ng phone e ayaw nga.

[@blakeshelton5686]

Ako din.kastress.nasolve mo na sau?

[@lestermananquil7740]

Hello, bpi app ko may lalabas na Threat Found Reopen app then biglang maglaho, paano ayusin, Huawei Y70 unit ko thanks

[@thereshyrgoes]

we have the same problem. Naayos niyo na po yung sa inyo?

[@lestermananquil7740]

@@thereshyrgoes hindi pa po, ganun din, ni uninstall ko muna bpi apps ko

[@chays8725]

Sir pnu kpg nakalimutan na ung password tapos ng ichange mo need na isend ung confirmation sa otp mo pero wala na ung dati qng cp no.pnu na po proces

[@mamattevangelista2075]

Forget password po

[@emmancase280]

hello BPI? Nagload na po ako. kinuha na nga lahat ng load. wala pa din. I do not like the new app but i do not have option to accept it. I had 3 hours doing things for 'mobile key'. I really hate it!

[@marlongime]

Hi, kindly contact BPI help center

[@john33970]

nkkbwisit n mag pdla s BPI dna m monitor dhil binago...ibang sim n gmit ko dito s czecrepublic europe

[@deadstring.circir]

Kakabwisit nga lalo saming nsa dagat. Di man lang pinagisipan e. Need p ng load para maregister mo sa mobile ung apps.wala nga kaming signal dto sa dagat. Nakakapunyeta ung nagisip netong apps n toh

[@kahrma031]

True need pa mismo nka insert ung simcard pra mka reg ka.. nsa poland ako at iba n rn sim ko wla nmn kc network ang sim ng pinas dto

[@denwa-pres]

Tabla tayo...ganon di ako...ok lang yan kung nas pinas or dala mo ang sim sa labas...sa akin iniwan ko sa misis ko sim ko na narehistro

[@mawren2026]

Bpi bwect n yn

[@mawren2026]

Oo bwect n bpi n yn

[@DoReMiMusic_]

Wow this helped a lot. I've been struggling to login the new app for a long time and regular load lang pala need so the sms can push through. Tysm

[@marlongime]

Nice

[@horiedits11]

Pano po ayusin yung error pag nagpapadala from bpi to gcash? Laging may nalabas po na "check your balance if it is already deducted" with "cannot process at this time" lagi po kasi ganun ang error message kahit enough naman po yung balance ko. Sana po masagot thanks

[@romeofranco5204]

same den po naayos niona??

[@user-hg8cw3uu4c]

Hi sir, ang tagal ko na po nag oopen sa bpi apps d p rin po ako maka open,, tas ngaun po nag openako,, account number iniligible daw ano po dapat ko gawin?

[@marlongime]

Hi, The problem with their registration page is it doesn't specify the format and how many digits they need. What I've been doing is I enter everything from my deposit slip, for example, 001234-5678-90. But turns out they only need the 10-digit account number, so you just have to exclude the two zeroes at the beginning of the account number (I should just have entered 1234-5678-90 only!).

[@paisalmamadra4811]

Still unable to access thru BPI Apps although accessible in the BPI web

[@GJ-hy9bo]

Hi Sino n po naka solve nitong transfer other bank kase di po makapag tranfer sa dulo nag field lage 😭😭😥 bka po may nakagawa na plss help po 🙏🙏

[@kateann7534]

I can't open my bpi app using mobile data pero kpag naka wifi okay naman. May options ba na pwede mkapag open using mobile data?

[@marlongime]

Hi, mobile data lang din gamit ko.

[@chinaeyes9776]

Ung code pag isesend na sa change pw di nmn lumilitaw ung red button pra isubmit khit tama nmn ung code nakailang ulit na send ng code tas paglgay code wlang submit ayaw ma click

[@marlongime]

Hi, try this a. Check if you are connected to a strong and stable internet connection. b. If you are connected to WIFI, switch your connection to data. If you are using your data, switch to a WIFI connection. c. Force close your app. d. Clear app's cache and retry. If error still persist, try accessing via web. Last option contact BPI help center to check on your account. 24-hour hotline at 889-10000 for Metro Manila; 1-800-188-89100 for domestic toll-free calls (available to PLDT subscribers); and (02)889-10000 or (632)889-10000 for mobile phone and international access. Applicable fees or charges imposed by the service provider are for the caller's account.

[@evarosesebigan9957]

Sa mga laging "Unable to process your request" na lumalabas at hirap dahil nsa abroad, hope it helps. Try nyo po change ang time sa pinas, then may load ang roaming number kahit 20 pesos tpos try nyo iopen ulit sa BPI app.. Bubukas yan at makaka pag transfer na kayo.. Kasi gnun din nangyari sa amin ng asawa ko nsa italy ngayon at di maka pag transfer dhil sa pag update ng app. Try nyo na kasi sa amin gumana ilang days din hinanap ng paraan ito lng pala 😂

[@joemariehabagat2094]

i try it pero same parin sis.. ng load nako regular laod pero ayaw parin... huawei users ako.. since ng ng update cla ng apps dun na ngka letse2x d nako maka transact sa pimas

[@jeromeirene7119]

Hello, same problem Ako. Nag load po Ako 100 regular load. Nasa abroad po Ako. D Ako makapag register device. Nag logout Ako sa app at d Nako kakapasok.

[@seanong6999]

Hindi po ba gagana kapag naka subscribe sa promo yung DITO sim ko?? Pero may regular load naman po

[@marlongime]

Hi, basta may regular load ok

[@mr3mm4nRomblon]

Im here in uae. before gumagana yung bpi app but now after the update di ko na maverify yung account can somebody help how to fix this one 😢

[@marlongime]

Hi, try this a. Check if you are connected to a strong and stable internet connection. b. If you are connected to WIFI, switch your connection to data. If you are using your data, switch to a WIFI connection. c. Force close your app. d. Clear app's cache and retry. If error still persist, try accessing via web. Last option contact BPI help center to check on your account. 24-hour hotline at 889-10000 for Metro Manila; 1-800-188-89100 for domestic toll-free calls (available to PLDT subscribers); and (02)889-10000 or (632)889-10000 for mobile phone and international access. Applicable fees or charges imposed by the service provider are for the caller's account.

[@marvingutierrez2858]

Help po, nag transfer po ako from BPI to gcash. naayos ko po yung mobile key, successful naman po. Pero dina ako nagtype type ng number QR ng gcash ang gnamit ko pero wala po dumating kahit may confirmation na natransfer ko 😢

[@marlongime]

Hi, bpi to gcash dapat i type ang number.

[@marvingutierrez2858]

@@marlongime May QR po option po kasi kaya QR ng gcash inupload ko. Gngawa ko naman un sa dating app. Pero this time hindi pumasok 😭

[@marlongime]

@marvingutierrez2858 if after 3 days wala pa din visit ka sa nearest bpi branch for assistance.

[@joreymary7327]

ano po gagawin kung transaction failed pero nbawasan ung pera sa account ..tpos wla nmn narecieved ung recipient pro nbwasan ung laman s account ..qr code ginamit n pang tranfer to other bank account..

[@marlongime]

Hi, kzbin.info/www/bejne/o6mTeYqvqLeLaNU

[@ronalynmb5923]

Hello po, paano po pag di nag sesend yung message sa customer service? Nag load po ako ng 10regular load. And currently residing in UAE

[@evarosesebigan9957]

Try mo mag change time sa pinas at try mo ulit iopen. .

[@dennisamparado5609]

Sir panopo po ung this app is isn't compatible with your device ang lumalabas pg sinusubukan ko e install,

[@marlongime]

Hi, yung sim na naka register sa bpi and the app should be in the same phone.

[@ericerpe6196]

Nd ko po ma log in ang account ko tama namn ung eusername at password

[@dingsoriano2282]

Pano po to? ofw po ako, seaman, try ako ng try every port na mapuntahan namin para ma activate po yung mobile key kaso palaging try again. try ko clear cache, clear data, uninstall then install. parehas lang po, puro try again. nakakainis kasi may emergency di pwede mkapadala kahit sa site nila ganon padin. patulog naman po.

[@marlongime]

Hi, Last option contact BPI help center to check on your account. 24-hour hotline at 889-10000 for Metro Manila; 1-800-188-89100 for domestic toll-free calls (available to PLDT subscribers); and (02)889-10000 or (632)889-10000 for mobile phone and international access. Applicable fees or charges imposed by the service provider are for the caller's account.

[@alifeofalfie9138]

Sa akin kaka open ko lang ang bilis ko naka register walang hinto hinto nakaraan gabi lang.

[@kentnebodelamide3075]

Sir off kona yong developer piro hindi ko parin ma open nag install naman ako ng bago wala parin.. Hai stress napo ako sir sa bpi apps😥😥😥😥😁😁😁

[@kaesudaria5770]

bakit kasi bigla bigla nagupdate yang bpi na yan dapat iboycott ng mga ofw kasi wala rin naman silang branch abroad di tulad ng bdo

[@emiljustinesudario4799]

Sir, may idea ka sa bugged na *continue on your mobile device key* ? Na delete ko kasi yung bpi app then na install ko ulit pero hanggang sa continue on your mobile device key lang.

[@chenchenava1007]

Hi, we had the same problem. 😢 Na resolved na ba concern mo? If yes paano?

[@ellencatama1228]

Nareaolve na po ba concern niyo? ​@@chenchenava1007

[@maricelperez2714]

Ganyan din sa akin laging try again.. Tapos ang sabi loadan ang ng 150..na loadan na ganun parin.. Ano ba talaga gagawin??

[@marlongime]

Hi, you may contact BPI www.bpi.com.ph/about-bpi/contact-us

[@jessaalub8228]

D po ako maka tanggap nang authentication sa bpi Hindi ako maka transact😢

[@qertyv]

Hello po i moved to US po and nagupdate yung app kaya nalog out yung acc ko so kailangan ko siya iregister ulit. Kaso ang problema yung sim ko. Dala ko naman dito yung sim ko na nakaregister sa bpi pero hindi na masend yung message kasi number sa pinas. Hindi ko maopen yung bpi acc ko dahil dito. Ano kaya pwede kong gawin na hindi na kailangan ng sms para maopen yung acc.

[@qertyv]

nasubukan ko na rin yung sim dito sa ibang bansa kaso blinoblock bawal

[@marlongime]

Hi, need mo na i contact ang BPI.

[@avigailmendoza12]

Hi po pno po ung sa prepaid card n BPI epay nastercard see detail po puro try again later... phelp nmn po beed ko mkita ung details

[@marlongime]

Hi, try this a. Check if you are connected to a strong and stable internet connection. b. If you are connected to WIFI, switch your connection to data. If you are using your data, switch to a WIFI connection. c. Force close your app. d. Clear app's cache and retry. If error still persist, try accessing via web. Last option contact BPI help center to check on your account. 24-hour hotline at 889-10000 for Metro Manila; 1-800-188-89100 for domestic toll-free calls (available to PLDT subscribers); and (02)889-10000 or (632)889-10000 for mobile phone and international access. Applicable fees or charges imposed by the service provider are for the caller's account.

[@MichaelButingting]

Hi po andito po ako sa qatar, naka ilang try nako try again later parin, pano po ung phone na E-sim? qatar number at plan ako po. Salamat po

[@marlongime]

Hi, pag ganyan need mo na i contact ang bpi.

[@NenRV8]

hindi maactivate ang mobile key ang issue ko sa bagong bpi apps any suggestion or may way ba na no need mobile activation? yung pin lang sana mas ok pa

[@NenRV8]

or paano po makakausap ang hotline ni bpi pag dito sa saudi?

[@marlongime]

Hi, BPI Customer Service If you still encounter an error, please call us on our hotline: [phone] for Metro Manila; 1-800-188-89100 for domestic toll-free calls (available to PLDT subscribers); and (02)889-10000 or (632)889-10000 for mobile phone and international access. Applicable fees or charges imposed by the service provider are for the caller's account.

[@rubieannecorpuz1496]

Ano po solution dun sa mobile key wla k nttngap na otp d k ako mkpag online banking

[@montederamosmichael]

Ako din.

[@chelninzacarias7273]

Sir paano namna po ang mobile key di naman kasi makatanggap ng otp. Ung luma nilang app di ko naman na deactivate ang mobile key doon kaya di makapag send ng pera

[@marlonmarcia]

Check mo po kung my load k

[@chelninzacarias7273]

Nag pa load na ako sir wala pa rin po hayyy paano daw to

[@user-zw8ql3tx8n]

Same problem mobile key need sa isa kong phone.. kaya di mkasend ng money

[@marlongime]

Hi try mo na lng sa online banking ng bpi.

[@chelninzacarias7273]

@@marlongime nagawa ko na po wala pa rin

[@angelnavarro7225]

Pano po malalaman kung close na yung bpi. Account ko?

[@arjamtvofficial5931]

Pano po yong sakin ang gamit ko na number is dto sa ibang bansa unstable try again ang lumalabas...pano po ba dapat ko gawin

[@marlongime]

Hi, try this a. Check if you are connected to a strong and stable internet connection. b. If you are connected to WIFI, switch your connection to data. If you are using your data, switch to a WIFI connection. c. Force close your app. d. Clear app's cache and retry. If error still persist, try accessing via web. Last option contact BPI help center to check on your account. 24-hour hotline at 889-10000 for Metro Manila; 1-800-188-89100 for domestic toll-free calls (available to PLDT subscribers); and (02)889-10000 or (632)889-10000 for mobile phone and international access. Applicable fees or charges imposed by the service provider are for the caller's account.

[@ElvinGainCrescencio-rv4ol]

May problema ako about sa receiving .Ng transfer ako BDO online to bpi online worth of 30,000. I made this account same time Ng send ako Ng money .pero d ko Makita sa bpi account ko Ang 30,000 successful nman Ang pg send through BDO online. Ano gagawin ko??

[@marlongime]

Hi, call BPI customer service. Same sa scenario dito kzbin.info/www/bejne/o6mTeYqvqLeLaNU

[@ElvinGainCrescencio-rv4ol]

Salamt Po sir. Kasu wla kami landline duty sa barko. Saturday pa nman . Siguru hintayin ko nlang Ang Monday . Ano dapt gawin?

[@melizzaalmenanza4929]

Sken po successful ang pag transfer ng fund pero hindi ako mkapag log in

[@kutsaritablog5767]

Sir pano po yung akin invalid account number ko pero tama nmn mag forgot password kasi ako gawa nalimutan ko password ko kaso invalid account number ko

[@marlongime]

Hi, pag ganyan need mo na i contact ang bpi.

[@qatarlife9707]

Sir pano po mag active nang mobile key..kasi hnd ko po mabuksan ang bpi sa old phone ko..kaya sa new phone ko binuksan kaso..hnd po ma active ang mobile key kasi po nalbas naka regester sa old phone

[@marlongime]

Hi, kzbin.info/www/bejne/iZXMeZ53bNekaNU

[@gregtechtv]

Hi sir good day! paano po naman gagawin kapag Access Not Yet Activated lumalabas everytime mag login

[@SHERELYNNPABE]

Mine too😢

[@chellevisca-ii8he]

Bakit po invalid yung debit number ko pag mag log in ako magpapalit ako mobile number ko hahay bakit invalid tama naman nilalagay ko

[@DMPN3563]

Hi. How about switch to network po nakalagay?

[@ferdinandberoy9095]

Sa akin sir ilang beses na akong naguninstall ng new bpi app at same pa din ang prob. "We are pleased that you are interested in opening an account with us. Sadly at this time, we are unable to assist you on this request." Anu po kaya ang dapat kong gawit. Salamat po sa sagot in advance.

[@marlongime]

Hi, contact BPI help center to check on your account. 24-hour hotline at 889-10000 for Metro Manila; 1-800-188-89100 for domestic toll-free calls (available to PLDT subscribers); and (02)889-10000 or (632)889-10000 for mobile phone and international access. Applicable fees or charges imposed by the service provider are for the caller's account.

[@shadowmonarch7908]

Sir paano nmn po yung "prepaid phone load failed"?

[@PawPawDaGreat]

may balance naman ako 50 mahigit pero ayaw padin mag send ng notify sa CP ko.. laging naka verify 😢

[@marlongime]

Hi, paki try ng ibang solution dyan sa video. If the error persist you need to contact BPI.

[@joezenone5491]

threat found. Reopend app on huawei issue? anyone?

[@HamehameWaves]

Mahirap kapag nasa abroad kana eh kahit mag padala aka ng email sa kanila hinde ka Nila pinapansin

[@akwaristph]

ang maganda jan . . magpalit na ng bangko wag na yang bpi na yan . . nakakabwesit

[@carlogulapa5871]

nag error din sa akin sabi reguster you device, kasu nasa ibang bansa ako ngayon, ano kaya solution dito, nakalagay kasi coverage in other country is no guaranteed

[@marlongime]

Hi, try this a. Check if you are connected to a strong and stable internet connection. b. If you are connected to WIFI, switch your connection to data. If you are using your data, switch to a WIFI connection. c. Force close your app. d. Clear app's cache and retry. If error still persist, try accessing via web. If the error persist try to contact BPI help center to check on your account. 24-hour hotline at 889-10000 for Metro Manila; 1-800-188-89100 for domestic toll-free calls (available to PLDT subscribers); and (02)889-10000 or (632)889-10000 for mobile phone and international access. Applicable fees or charges imposed by the service provider are for the caller's account.

[@kennygbello7455]

Panu po ung , no eligible accounts found?

[@joanajoycesalvador766]

paano po kung ang error ay " Your device does not support SMS messaging"?

[@marlongime]

Hi, may sim card ba yang gadget na ginagamit mo?

[@lemuelontuca5962]

Pareho po tau ... Hanggang ngaun problema ko p din

[@joanacenas987]

Same

[@aikelucenara5444]

Pano po pag nasa Australia halimbawa nasa Australia ako di na ako maka open po kasi old yung akin na app then tinry ko po yung bago using number dito ayaw din po gumana

[@marlongime]

Hi, try this a. Check if you are connected to a strong and stable internet connection. b. If you are connected to WIFI, switch your connection to data. If you are using your data, switch to a WIFI connection. c. Force close your app. d. Clear app's cache and retry. If error still persist, try accessing via web. Last option contact BPI help center to check on your account. 24-hour hotline at 889-10000 for Metro Manila; 1-800-188-89100 for domestic toll-free calls (available to PLDT subscribers); and (02)889-10000 or (632)889-10000 for mobile phone and international access. Applicable fees or charges imposed by the service provider are for the caller's account.

[@Ms.A1050]

Hi Sir paano po if ngpalit ng phone ? D ksi ako makatransfer my nakalagay na request na open daw ang dati kung phone.

[@marlongime]

Hi, nka uninstall na ba yung app sa old phone?

[@Ms.A1050]

@@marlongime hindi ko na ininstall na factory reset ko na po kasi.

[@samuelseanchavez2577]

Paano po magregister ng secondary device? Share po kasi kami ng asawa ko sa isang accounrt. Date sa old app naoopen ko sya sa cp ko. Now hindi na.

[@marlongime]

Hi, no more sharing allowed sa new app

[@pfrsghrt3647]

pano po DITO sim. kahit may regular load naman. tas may naka register din. ayaw pa rin po try again later pa rin

[@marlongime]

Hi, try mo early in the morning para less traffic sa app

[@artmalaki]

Hi..pag activate ko ng mobile key..may lumabas na : error az after maglagay ako ng OTP

[@reymondpableo3828]

SAME SAKIN SIR AYAW

[@jasperbongmatandac4766]

Sakin din ayaw. Pano kaya

[@KristineCapia]

Paano po pag wala na rereceived n otp para ma activated ang mobile key.. maski sa gsave wla lumalabas na otp😢😢😢

[@montederamosmichael]

Same here 😢

[@rhodabrendaquiales1054]

Bakit ndi maview ung credit card balance sa app nka lagay no account display?

[@marlongime]

Hi, contact BPI help center to check on your account. 24-hour hotline at 889-10000 for Metro Manila; 1-800-188-89100 for domestic toll-free calls (available to PLDT subscribers); and (02)889-10000 or (632)889-10000 for mobile phone and international access. Applicable fees or charges imposed by the service provider are for the caller's account.

[@user-bm8de9cr4b]

Bakit po di ko parin maopen po yun acc ko dito po sa cp ko

[@renzrainier9599]

hello sir...device does not support sms messaging sakin location ko australia phone xiaomi may load nman until now hindi ako maka online

[@marlongime]

Hi, try this a. Check if you are connected to a strong and stable internet connection. b. If you are connected to WIFI, switch your connection to data. If you are using your data, switch to a WIFI connection. c. Force close your app. d. Clear app's cache and retry. If error still persist, try accessing via web. Last option contact BPI help center to check on your account. 24-hour hotline at 889-10000 for Metro Manila; 1-800-188-89100 for domestic toll-free calls (available to PLDT subscribers); and (02)889-10000 or (632)889-10000 for mobile phone and international access. Applicable fees or charges imposed by the service provider are for the caller's account.

[@reamaeteves5633]

Grabing stress q sa apps Ng BPI online apps hindi q ma verify dahil naka failed lagi Ang message kahit my load Naman but I used roaming sana Meron mka pag advice sa akin ditu Ano gagawin ko po salamat

[@marlongime]

Hi, you may try to contact BPI help center www.bpi.com.ph/about-bpi/contact-us

[@rieanmanansala]

Sirr. Naman Pag mag transfer amount Sa other bank .error Siya Ang lagay Login Mobile device

[@marlongime]

Hi, pero activated na b ang mobile key mo s new app?

[@user-si5up5hm1y]

Paano po mag active ung mobile number SA new apps di po makapagtransfer Ng money sa gcash nag eerror

[@alexmarmay1992]

sir pa help namn po ios user po ako.. i tried many times to log in and register my device pero registration failed din po sya.. everytime na mag sent ako ng message may lumalabas kc na flash sms balance kaya nag fafailed pero yung message is na sent na po. same device lang po gamit ko sa old apps.

[@marlongime]

Hi, may regular load ka and data?

[@maryannlopez6946]

Hello po sir ask lng po bkit dko po maopen sa iphone ko ung bpi eh nakaregister nmn npo ako.. pero pag sa android ko inopen naoopen ko nmn po pag sa iphone nalabas pdin po ung reg.your phone number eh success nmn npo ung registration ko.. salamat po sa pagsagot in advance

[@jhaehwamoo1256]

Same issue naubos nalang regular load ko still failed parin kainis 😡

[@marlongime]

@jhaehwamoo1256 Hi, try this a. Check if you are connected to a strong and stable internet connection. b. If you are connected to WIFI, switch your connection to data. If you are using your data, switch to a WIFI connection. c. Force close your app. d. Clear app's cache and retry. If error still persist, try accessing via web. Last option contact BPI help center to check on your account. 24-hour hotline at 889-10000 for Metro Manila; 1-800-188-89100 for domestic toll-free calls (available to PLDT subscribers); and (02)889-10000 or (632)889-10000 for mobile phone and international access. Applicable fees or charges imposed by the service provider are for the caller's account.

[@BaldAdoDomination]

Need kopa tuloy pumunta sa mismong bpi samen para lng makita kng magkano nlng laman wiw

[@marlongime]

Hi, isabay mo na din i concern dun sa branch na yun ang error ng app mo for assistance.

[@bhongcabalunajr1024]

Sir panu po pag unstable network ang bkalagay eh maayos naman yung internet conection ko what to do po salamat

[@marlongime]

Hi, try this a. Check if you are connected to a strong and stable internet connection. b. If you are connected to WIFI, switch your connection to data. If you are using your data, switch to a WIFI connection. c. Force close your app. d. Clear app's cache and retry. If error still persist, try accessing via web. Last option contact BPI help center to check on your account. 24-hour hotline at 889-10000 for Metro Manila; 1-800-188-89100 for domestic toll-free calls (available to PLDT subscribers); and (02)889-10000 or (632)889-10000 for mobile phone and international access. Applicable fees or charges imposed by the service provider are for the caller's account.

[@carlobernasol2294]

boss may simcard naman device ko,.bakit error padin? "your device does not support sms messaging"

[@marlongime]

Hi, pa try ng ibang solution dyan

[@lemuelontuca5962]

Sir pareho tau... Bka ngawan mo n paraan sau paturo nman....

[@markjaytaar3739]

Sir sana ma notice wala na po kasing connection ang sim na ginamit ko sa account ko nasa ibang bansa nakasi ako hindi napo ako ma ka recieved ng cone para sa login totaly wala napong signal ung sim ko hindi na po xa gumagana sana may remedy pa

[@marlongime]

Hi, pina roaming mo b yn sim?

[@rangkalataban3265]

New BPI online user here. Bakit po hindi maglabas sa source of funds ang Epay mastercard?laging yong sa Savings lang po ang lumalabas.

[@roselmerino1499]

sir how to find po ba ung bank account details? sa new update ng bpi?

[@marlongime]

Hi, in "my account" tab

[@eduardhalasan5297]

sir paano kong ito and error your device not suported with sms