New Carrier Slimline Variable Speed Condenser - 38MURAQ

In this video Nick with Albert Air discuesses the new Carrier slimline variable speed condenser - 38MURAQ. He goes over the features, benefits and rebates associated with this system. Some of the highlights are the slim design, low sound decibel rating and efficiency of the this system. If you would like more informaiton please contact us at albertair.com. #carrier
Keeping a healthy and comfortable home or business is a year-round priority. That’s why it pays to work with a premier heating and air conditioning contractor to handle all of your HVAC needs. For homeowners and property managers in the North Orange County area, the name to call on is Albert Air Inc. Since we opened our doors in 1982, we have been the leading source for the highest quality HVAC products and solutions. In fact, “Your Comfort is Our Priority.”
As a Carrier®️ Factory Authorized Dealer, Albert Air Inc. offers only heating and air conditioning products with the most innovative features and advanced technology. In fact, when it comes to superior efficiency ratings, overall power, environmental responsibility and long-lasting performance, our options will definitely deliver.

[@maurahennessy3978]

Approx how much for unit and install if there is already a new furnace with the line prepared for install?

[@fijiman88]

I would be happy to discuss pricing over the phone with you if you are in the Orange County, CA area. Otherwise I would recommend contacting your local Carrier Factory Authorized dealer for pricing info on your project.

[@pradeepkanthyt]

Super neat installation. The condenser pad edge to edge fit is slick. Isnt it too close to the wall? Will it affect efficiency?

[@albertairinc.1140]

Thanks. It's not too close to the wall. The manufacturer specs say 4 inches behind the unit (off the house), 24 inches in front of the unit (for fan to blow properly), and 24 inches to the left and right of the unit. So this unit will operate perfectly with how it is installed.

[@famous_bullyz]

Do they have a filter drier already installed?

[@albertairinc.1140]

They do not come with a filter dryer. It needs a P504-H163S on all sizes at the coil.

[@famous_bullyz]

@@albertairinc.1140 thanks 🙌🏽

[@universem2978]

I currently have a 4 ton aging Lennox 15 years and my house is 2400 sq in Florida. My carrier guy said we can go to 5 ton if I want to keep house colder than 74 degrees and if I go variable then I don’t have to worry about humidity. Is this accurate? Or should I stick to a 4 ton. He said I’m right in the zone where we can go to 5 and since it’s not 1 speed humidity should not be a problem. Please help.

[@fijiman88]

If it is Carrier variable speed 5 ton condenser 24VNA9 or 24VNA6, then there are airflow limits the installer can set so it can be dialed in for you house and ductwork. Those units take a lot more humidity out the air than single speed units and usually run at lower speeds throughout the day to keep your house more comfortable and even temperature.

[@universem2978]

@@fijiman88 would you recommend I go to the 5 ton?

[@fijiman88]

@@universem2978 Yes, it sounds like the contractor is recommending it and with you having a 2400 sq/ft house and wanting to get the temp below 74 that would be the option I would recommend too. Especially if you are doing a Carrier variable speed system.

[@universem2978]

@@fijiman88 how low can I keep the temp in florida heat without damaging the equipment?

[@RichardMccamey-x5m]

Local Carrier dealer bid heat pump system 38MURAQ48AA3 with FT4BNXC48L00 air handler and Sensi 1F87U-42WF thermostat. 1.will i loose the variable speed compressor capability? Will it at least run as a 2-stage system since the air handler is 2 stage cooling? 2. does this system qualify for Fed Tax credit or Ca clean rebate? 3. Is the ecobee thermostat better?

[@albertairinc.1140]

Thank you for watching my video. Here are the answers to your questions. 1 - Yes, when matched with the sensi thermostat the outdoor unit will operate as a two stage cooling/heating and fan coil the same. The only way to get a true variable speed system would be to match it with the 40MUAA fan coil and Carrier communicating thermostat. 2 - No, the system does not qualify for a federal tax credit. That system has an efficiency rating of 15.2+SEER2/9+EER2/8.1 HSPF2. It would need to have at least an 11.7+EER2 to qualify. Yes, it will qualify for the CLEAN TECH CA rebate of $1,000 3 - I have not used the Sensi thermostat with that system. We prefer to use the ECOBEE.

[@robertthompson8438]

I believe it's from Carrier's Asian division with whom it services internationally. The American inverter technology is partnered with an handler which can take advantage of the variable inverter technology and partner it with an American ducted heat pump system. I am a proud owner of such a system in FL. These are so efficient no additional electric, emergency, supplementary heat strips are needed. They can be used in Northern climates also. Mine is a 47k BTU , Ecobee, Premium Smart Thermostat and installed for just over $10k.

[@albertairinc.1140]

That's awesome. We have a lot of customers that feel the same way about these units.

[@abhishektripathi8457]

This is the correct pairing!

[@axslayer71]

Thank you for all this info Would you say just under 10 k a fair price for install in Fl 38Muraq3 out back 40 muaa coil fan in garage Or too much

[@fijiman88]

That sounds like a fair price to me.

[@klima5505]

Nice work from Carrier

[@albertairinc.1140]

Thanks. We think this is a great unit and fits soo many needs.

[@abhishektripathi8457]

This is Midea

[@Jon-hx7pe]

The install manual shows can be used with single stage conventional thermostat, just hooking up Y2 on the outdoor unit. Do you know how it works like this - if it ramps up to 100% within the first few minutes, ramps up gradually, or uses some sort of algorithm to determine what speed to run at based on length of previous cycles?

[@fijiman88]

It uses sensors and an algorithm to decide what speeds to run at. I recommend using the Ecobee thermostat. The Ecobee was designed with this system in mind and will offer the best performance.

[@Jon-hx7pe]

@@fijiman88 Does it have capacity control, like if the cycles are short, it will run at lower capacities? You can have an inverter system and it adjusts the compressor and outdoor fan to maintain full capacity as conditions change. I see from the manual there are multiple ways to control it - single stage y2 only, two stage y1/y2, communicating and they don't explain how it actually works.

[@Jon-hx7pe]

just fiy i looked at a carrier training presentation - the y1 is not a capacity control, whether on high or low it will gradually ramp all the way up to max capacity. with a y1 call, the ramp up is slower and it starts at a lower capacity. it's a lousy way to control a unit, it has to use full airflow on low, and will not dehumidify as well that well. it should have been designed to run at 50 to 60% capacity max with only y1 energized.@@fijiman88

[@maurahennessy3978]

Approx install cost ? I had a furnace replaced recently and had the line ran in preparation for when these would be available .

[@FrostBlueFire]

varies per region but probably looking around 4.5k-5.5k just in cost of the unit alone, unless the contractor is a carrier dealer, in which good luck, they're expensive bc overhead lol

[@GinaBillups]

Is this a good unit for Florida and are parts readily available

[@albertairinc.1140]

Yes. This unit would work great in Florida. Yes, they have parts for it if needed.

[@arunjoy352]

Great video ! Could you please let me know how much -ve temperature it can withstand ?

[@albertairinc.1140]

I am not sure exactly as we are located in Southern California where we do not experience anything colder than 40 degrees in the winter at the worst. I am sure it is in the manual somewhere. If you are in a cold climate I would recommend the high heat model ending in model # AB3

[@sgenyk91]

Great video and thorough explanation! How does the 38MURA differ compared to the infinity series? Spec wise it is better than the 18vs, but it's cheaper! Is there any tradeoff to be aware of?

[@fijiman88]

The Carrier Infinity heat pump condensers 25VNA8 and 25VNA4 will be the best variable speed units you can get. They will be higher efficiency, and more overall control for you comfort settings when match with the Carrier Infinity control thermostat. The 38MURAQ is going to be less cost, but does not have all of the features of those other units. It wil be a very efficeienct unit, and the main reason people go with it is because of its slim dimensions.

[@yf-yt2sp]

I saw this model listed in the energystar site for federal tax rebate(up to $2000) under the inflation reduction act. Could you please explain which models(sizes) qualify?

[@fijiman88]

It will depend on what size system, what configuration you want and if it is a heat pump sysetm, dual fuel sysem or gas furnace with ac system. There are so many combinations that I would ask that you narrow it down for me so I can help you better. Thanks

[@yf-yt2sp]

@@fijiman88 Thank you so much. I am planning on a 3 Ton unit with an existing gas furnace (92%).

[@fijiman88]

@@yf-yt2sp You are welcome. Enjoy the new system

[@darrenkwalsh]

Since it is on its side, how may this change the permitting of the unit?

[@fijiman88]

Permits are all based on your cities set back code. But this unit only needs 4 inches behind and 20 inches in front of it per manufacturer specifications. So, it can be put on a side yard as long as it has those clearances and your city allows it.

[@RB-hl3ux]

Isn’t it too close to the house for correct airflow intake?

[@albertairinc.1140]

I go over the clearances in the video. This install meets the clearance requirements. The manufacturere specs for clearances are minumum 4 inches behind the condenser, 24 inches to the left and right and 24 inches in front. That is why this unit works so well with fitting into side yards and areas with minimal space.

[@melissamccumiskey5712]

I had one installed in July as duel fuel, so far it can’t keep my house under 80 when it’s 95 outside, and my PG&E bill has gone up. My house is also around 60% humidity when running. Is this normal or is something wrong

[@albertairinc.1140]

Have the installing contractor check the temperature split from the return air to the supply air. It should be between 16 and 20 degrees. If it is lower than that they need to check the control wiring to the units. If it is not wired correctly the condenser outside will run at low speed and not be able to cool the house on a hot day. Then check that the system is charged correctly with R-410A. These units come critically charged for up to 25 feet of lines. If the lines are over 25 feet then you must weigh in the R-410A refrigerant at .6 ounces per 1 foot of refrigerant lines.

[@melissamccumiskey3267]

Thanks for your suggestion. Hopefully it will resolve the problem. What temperature can I reasonably expect the inside to be on a hot day. I’m in the Bay Area

[@albertairinc.1140]

@@melissamccumiskey3267 That will depend on your house. What direction the sun hits it, roof materials, insulation, windows, etc.... But if the system is installed correctly with the ductwork done right your should get 20 to 30 degrees lower than the outside temp. So on a 100 degree day you should be able to get it between 70 and 80 degrees inside depending on the above factors. Humidity will also play a role in how cool you get it too.

[@300bhp]

I'm looking at a 38QUS027D8S3-2 and was wondering whats the maximum two inside units that I can hook up? Two 12's? Or can I go with one 18,000btu's and one 12,000btu's

[@fijiman88]

I am not familiar with that Carrier model. But it looks to be a 27,000 BTU unit. Typically a 27,000 BTU multi stage heat pump condenser can be matched with a 12,000 and 18,000 BTU fan coils based on the loads for those rooms.

[@DrewHVAC]

Looks amazing ! By chance what and how many communicating cables does it need from the furnace to outdoor unit?

[@fijiman88]

It all depends on the configuration of the system. In this case the outdoor unit uses 2 control wires.

[@tomtomkzzz]

@@fijiman88 Wondering if you have an understanding of the wiring scenarios in the installation manual. There are two scenarios that work with a 24v thermostat: "scenario 1" where the indoor and outdoor unit are linked with 2 control wires and "scenario 3" where 24v wiring is used between all components. It's not clear how these wiring scenarios differ in terms of functionality. The manual doesn't say anything and my carrier dealer doesn't know. :|

[@fijiman88]

@@tomtomkzzz 1 - The 2 wire scenario is if you use the Carrier thermostat with the system. It becomes a fully communicating system. 2 - The 24v wiring would be if you use any other thermostat with the system.

[@tomtomkzzz]

@@fijiman88 Thanks for the reply. There is actually a 3rd option (listed as "scenario 1" on pg. 20 of the 40MUAA manual) where the indoor and outdoor units are linked with a 2-conductor cable, and the 24v thermostat connects only to the air handler. I am trying to figure out if the system would work any differently when connected like this vs. the "scenario 3" where only 24v wiring is used.

[@fijiman88]

@@tomtomkzzz Yes it would. Scenario 1 uses a specific Carrier communicating thermostat. Where as scenario 3 uses any other thermostat

[@davidweidman876]

How well do they heat ?

[@albertairinc.1140]

It will heat your house very well. If you are in a cold climate I would recommend the high heat model. The low heat model ends in AA3 and high model # ends with AB3.

[@bradcymru]

What type of thermostat do you install with these?

[@fijiman88]

We recommend the Ecobee 3 lite or Ecobee Pro 6

[@bradcymru]

@@fijiman88 Thanks!

[@robertthompson8438]

Mine came with Ecobee Premium Smart thermostat.

[@kevo99able]

How does the compact vs standard sized heat pump? I’m considering a 3 Ton between 38 MURA and 25TPA7. Heat pump to be installed in a 1300sqft single storey home in Cerritos, CA

[@albertairinc.1140]

Both will do a great job for your house. The 25TPA7 will be considerably larger in size and louder on the decibels.

[@f1176]

Great introduction! What's the 5 tons model number? As you stated, it is a condenser unit for heat pump furnace or gas furnace applications. What is the matching heat pump furnace or gas furnace model numbers? Is this condenser unit qualified for the city of Agoura Hills rebate program? Thanks

[@fijiman88]

The 5 ton condenser model number is 38MURAQ60XA3. You can match it with a gas furnace. Model #58CU0A080C2120 or any other Carrier 5 ton gas furnace. You can match it with a fan coil for an all electric system. Model #MUAAQ60XA3. I don't know if it will qualify for any city rebates in Agoura Hills. I would recommend contacting your local Factory AUTHORIZED CARRIER DEALER for info on that.

[@f1176]

@@fijiman88 thank you. How about a matching heat pump furnace? Model number?

[@fijiman88]

@@f1176 Those are two different things. The heat pump condenser is the outside unit and the furnace is the inside unit. The 38MURAQ60XA3 can be matched with a gas furnace inside or a fan coil inside. I gve you the model numbers of those in the last reply.

[@f1176]

​@@fijiman88 Can we use this heat pump condenser to make a hybrid system by installing a gas furnace and a coil inside the house? When we do heating, what is the switch point for running heat pump or running furnace?

[@fijiman88]

@@f1176 Yes you can. You can set the temperature you want for the switch point for running the heat pump condenser to heat or the gas furnace to heat. Typically we recommend the heat pump to do the heating down to around 35 to 45 degrees outside air temp then switch to gas furnace after that point. The Ecobee thermostat that we use with thise system would allow you to pick what temperature to do the switch between the two.

[@tomtomkzzz]

@Nick Albert Wondering if a filter drier is supposed to be installed with the 38MURAQ + 40MUAA?

[@fijiman88]

I would check the installation manual. In this configuration we put the filter dryer at the coil above the furnace.

[@tomtomkzzz]

@@fijiman88 Thanks! I don't seem to have one but I am not using a furnace... I have the 40MUAA air handler. The manual does say to install a filter drier though. I am definitely going to ask my installer about this and hope they will be honest with me....!

[@fijiman88]

@@tomtomkzzz I do not see anything in the install manual or product data that shows a filter is required for the 38MURA heat pump matched with the 40MUAA fan coil. This system is very similar to ductless split system. Therefore the condenser comes critically charged for up to 25 to 30 feet of refrigerant lines and would not require a filter dryer.

[@tomtomkzzz]

@@fijiman88 This is in the install manual for 40MUAA... Step 7 shows installation of the filter drier. Are you saying that when it's paired with the 38MURA, and less than 30 feet of lines, a filter drier isn't required? Thanks for staying with me here!

[@fijiman88]

@@tomtomkzzz Sorry for all of the confusion. The install manual is not clear on this so I emailed the Carrier Technical Rep and asked him if we need a filter dryer on that system. He said "Yes ; it would be a 163s By Flow and you would put were you think best …….." I hope this clears things up and answers your question

[@bww129]

One correction - the 3 ton high heat model (38MURAQ36AB3) is a tall dual fan unit not a single fan unit. Just found this out today when the installer delivered it.

[@fijiman88]

That is correct. The unit in the video is not the high heat model for that reason and also it is matched with a gas furnace and not for dual fuel. This unit has many variables and configurations.

[@bww129]

Just wanted to clarify since you said in the video that the 3 ton and below are the smaller size, but 4 ton and up are the larger size, but there is the one 3 ton model that is larger. Kind of confusing since the 3 ton high heat model paired with various fan coils currently qualifies for the federal tax credit but the regular 3 ton model does not. Thanks for posting videos of both for comparison (just saw the other one).

[@albertairinc.1140]

@@bww129 Yes in the video I did say that. I was referring to the low heat model which is in the video. Yes, the 3 ton high heat model is in the taller cabinet. And yes I am aware of the tax credits and match ups with the high heat model. It is very confusing as these units are new this year and there has been a learning curve with regards to installation matchups, wiring, configurations, pairings, etc...

[@johnwhite2576]

Good luck servicing and cleaning leaves out with only 4 inches…

[@mistertam33]

Is there a capacitor in these units?

[@albertairinc.1140]

Thank you for watching. There is no capacitor in these units

[@BobbyWilliams-xf7jy]

I have one and I’m having humidity problems. When the unit is not cooling in the tradition way, like the outside unit runs at lower speeds and the fan reverses the humidity levels rises very quickly. It may be at 48 and rise to 61 within a few minutes.

[@fijiman88]

I am sorry to hear that you are having that issue. I have not had any issues with humidty rising while the ac is on. Typically the humidity drops when the ac is on. Also, becuase this is a variable speed condenser it should have longer run times at lower speeds which will keep humidity levels a lot lower than a single speed condenser. I would contact your local Carrier Factory Authorized Dealer and have them take a look at system, thermostat settings and control wiring, refrigeratn charge, etc... to make sure everything is working correcting.

[@tomtomkzzz]

Following in case you find a solution. Mine doesn't seem to be removing as much humidity as it should although I didn't have humidity higher than 57 so far.

[@fijiman88]

@@tomtomkzzz Ok. There are a lot of variables when it comes to removing humidity. Obviously outside temperature and humidity are the biggest factors. But your homes building materials, windows, insulation, roof, floor, thermostat settings, etc... all play a role as well. I would need to know a lot more to do a full diagnosis.

[@tomtomkzzz]

@@fijiman88 Fair enough. My understanding is that humidity removal happens when the airflow is reduced but the coil temp is as cold as possible. My 40MUAA air handler actually has a DHUM terminal but it is not connected. Not sure if the ecobee supports DHUM.

[@artics1031]

Put the reading devise on the register. You will notice the humidity will drop SUBSTANTIALLY.

[@Jon-hx7pe]

How much more does it cost than a non-inverter, straight a/c condenser? *ps, can do dual fuel, furnace + that wired as heatpump, seems like a waste to just use it as a straight a/c.

[@fijiman88]

Same cost for straight ac or dual fuel. It just involves programming the Ecobee thermostat for dual fuel and setting the perameters. In this case we decided to keep it staight cooling with gas furnace for heating all the time due to the fact that it is a rental house and that is what the owner wanted. The owner has the optioin at anytime to change it to dual fuel if she wants.

[@Jon-hx7pe]

@@fijiman88 what i was asking was about the cost of the 38mura compared to a single stage straight cool a/c that can't be used as a heatpump.

[@fijiman88]

@@Jon-hx7pe The slimline 38MURAQ heat pump condenser will cost less than the single stage AC condenser by about 15% to 20%.

[@Jon-hx7pe]

@@fijiman88 thanks. guess that's because it's chinese made. what about the high heat version which maintains heating capacity better in cold than a straight cool. 38muraq-hh

[@justinm7621]

@@fijiman88why would an inverter system cost less than a single stage a/c condenser?

[@davidstinson1458]

How much????

[@lindacotton7519]

I am getting a quote from a carrier hvac person that says I should upgrade the with iwave-r ion generator air purifier. is this necessary

[@fijiman88]

The iWave Air Purifier is a very good addition to the sytsem for clean the air in your house. It is considered an extra because the system will already have a filter in it. But we do a lot of the iWave Air Purifiers becasue they are very good at killiing the stuff in the air that a normal filter does not.

[@lindacotton7519]

@@fijiman88 thanks. If I just use the heat pump 38MURA will it use the Iwave-r

[@fijiman88]

@@lindacotton7519 Yes. The iWave is mounted in the blower compartment of the Fan Coil. So anytime you run the heat, cooling or fan mode the iWave will be working.

[@lindacotton7519]

@@fijiman88 one more question. Should I replace all the airflow grills with bar type grills for improved airflow?

[@fijiman88]

@@lindacotton7519 Yes, I would recommend that.

[@jayneyp8683]

Can you cover these so that they look more attractive?

[@fijiman88]

You can screen the units with a lattice or something similar that will let the unit breathe. It would need to be at least 12 inches away from the unit on the sides and 20 inches away in front from the fan.

[@lidanygonzalez8288]

Do we even sub

[@alberthartl8885]

Carrier does not make this equipment. It is all from China 🇨🇳.

[@albertairinc.1140]

This condenser in manufactured by Midea in China. It is branded and supported by Carrier.

[@joshuaespinoza6331]

Is this installation permitted? What's the distance requirement to fenceline?

[@albertairinc.1140]

@@joshuaespinoza6331 Yes this system was permitted in the city of Anaheim, CA. The minimum set back is 3 feet from the property in that city. In this situation the condenser is 5 feet from the property line giving us plenty of space.

[@peterdutile8012]

Yes, but, it is a quality product. No USA Mfg. makes a ductless product in the USA. Every make is private branded in China!

[@peterdutile8012]

Good looking install too! Nice fit with the pad!

[@edwardhopkins9436]

Pos ...mic

[@jthvac]

I appreciate this quick to the point video on this unit. Do you have an email address so I can reach out to you?

[@albertairinc.1140]

Yes, I appreciate your feedback. My email address is [e-mail]