I just purchased the Deluxe kit and discovered the gasket had already been applied around the inside of the lid. However, it was applied around the outside edge rather than along the crease. When I secure the lid to the bucket, it's TIGHT. Like...so tight that when lifting the tab to remove it, the tab turns white. I'm thinking it shouldn't be THAT tight, right?
@oneida-air10 ай бұрын
For the Dust Deputy® to function properly, the lid does need to provide an airtight seal. Please contact our Customer Support team at (866) 387-8822 or visit oneida-air.com/CST to complete a customer support request if you continue to experience difficulty with your Dust Deputy® Deluxe Kit.
@svenstenberg10 ай бұрын
@@oneida-air Thanks! I contacted the shop I purchased it from (KMS Tools) and they were very quick to get it sorted out. It was exchanged for a different unit (same model) and it works perfectly.
@23lkjdfjsdlfj9 ай бұрын
What side do washers go on? Step 2.
@jpslattery73448 ай бұрын
Washers sit between the top of the lid and bolt head, nuts on the bottom/inside of the lid
@oneida-air21 күн бұрын
@@jpslattery7344 @23lkjdfjsdlfj That is correct! See Page 9 of the Owner's Manual for a cross-section view of how the washers, bolts and hex nuts should properly secure the cyclone, gasket and lid: www.oneida-air.com/amfile/file/download/file/305/product/2095/ Place the six washers through the six bolts before inserting the washers and bolts into the six holes on the cyclone and gasket and secure with the six Hex nuts underneath the lid. Please contact our Customer Support team at (866) 387-8822 or visit oneida-air.com/CST to complete a customer support request if you continue to experience difficulty with your Dust Deputy®Deluxe Kit.
@23lkjdfjsdlfj9 ай бұрын
Step 1 seems impossible. The video doesn't show where to stick the gasket. Redo video with clear up close shots so we can see what's going on.
@oneida-air21 күн бұрын
Thanks for reaching out! Apply the gasket to the underside of the clear lid - see Page 8 of the Owner's Manual for a cross-section view of how the gasket should be applied properly: www.oneida-air.com/amfile/file/download/file/305/product/2095/ The gasket should provide an airtight seal between the rim of the bucket and the underside of the lid. Please contact our Customer Support team at (866) 387-8822 or visit oneida-air.com/CST to complete a customer support request if you continue to experience difficulty with your Dust Deputy® Deluxe Kit.
@prafullaruiwale37919 ай бұрын
Where are you based and where we can get this product
@oneida-air21 күн бұрын
Thanks for reaching out! We're based in Syracuse, NY, right here in the USA. You can purchase your very own Dust Deputy® Kit that best suits your needs here: www.oneida-air.com/dust-deputy/wet-dry-vacuum-kits Please let us know if you have any questions!
@GuillaumePaulMarcel6 ай бұрын
I bought one that didn't come with the cyclone gasket. I will return it to get a new one. It also didn't come with the lid gasket.
@oneida-air6 ай бұрын
Thank you for bringing this to our attention. Please contact our customer support team at customerservice@oneida-air.com or (866) 387-8822, and we will ship you the missing components.
@TWC6724 Жыл бұрын
Hmm. I’d like to know the answer as well.
@OldHeapOfProblems9 ай бұрын
“Overlap around the circumference”? What does that even mean. We can’t see what you’re doing in step one
@jpslattery73448 ай бұрын
The gasket appears to be longer than the circumference of the lid so instead of cutting it to length it sounds as though you would continue to run it around the rim of the lid. Inevitably, the end of the gasket could/should/would overlap where you started and there will be an area where you'll have, I assume, the end of the gasket running slightly beyond and alongside the starting point. Interestingly, the manual for the Dust Deputy Deluxe has the end of that gasket butting up against its starting point and not overlapping.
@oneida-air21 күн бұрын
Thanks for reaching out! Apply the gasket to the underside of the clear lid - see Page 8 of the Owner's Manual for a cross-section view of how the gasket should be applied properly: www.oneida-air.com/amfile/file/download/file/305/product/2095/ The gasket should provide an airtight seal between the rim of the bucket and the underside of the lid. Please contact our Customer Support team at (866) 387-8822 or visit oneida-air.com/CST to complete a customer support request if you continue to experience difficulty with your Dust Deputy® Deluxe Kit.
@maxa32212 ай бұрын
This is cool that you guys tried really hard to possibly make a novel product, but holy crap this is a 700 step setup. Nobody is gonna do that. People like turn-key things. I appreciate the lean design too but it also looks homemade - which make the customer do. What is different about this from a regular vaccuum btw? Seems like a lot to carry in a Van.