Help. At 1:27 of this video, it shows an attachment to connect the duckbill. What is that? Mine didn't come with that. How do you attach the duckbill?
@nicrew5952 жыл бұрын
Hello Roger, please contact us at support@nicrew.com if your package list is incomplete. We will help you fix the issue.
@浩瀚-u9s4 жыл бұрын
I'm not having high hopes about getting a reply, but i'm at wits end... any more mechanically inclined person tried opening the case to remove stuck gravel before? I've been meddling with it for hours and still not able to open the pump casing..
@kelpieriderkael3 жыл бұрын
Hey, I assembled the waste cleaner bit but it's not staying on at all. Can you send pics or a link for that specific attachment so I can figure out how to make it work?
@slegendary77194 жыл бұрын
Hello, mine was working so nicely but after about 3 minutes under water it stopped working, I placed it outside in a bucket and I turned it back on (this was next day) and it started working again, I am afraid to use it and it will shut down on me again lol, any suggestions? It´s there something I need to know before I use it on my tank again? please. Thank you so much.
@biglebowski57373 жыл бұрын
burn it at least it will keep you warm
@Shizzle375 жыл бұрын
I purchased the Nicrew 48-52" classicLED light and it was shipped to me without a power supply. Can you help?
@nicrew5955 жыл бұрын
Hello Shizzle, I am really sorry about the issue. Please contact support@nicrew.com for help. Our after-sale support team will help you solve the problem.
@Shizzle375 жыл бұрын
Update: Nicrew happily sent me out the missing power supply. Quick response time. Good company!
@peterganzon704 жыл бұрын
What size hose is for the water changer?
@Physco219 Жыл бұрын
1/2" to 5/8"
@sayedmohamd52235 жыл бұрын
Seems amazing
@voidremoved5 жыл бұрын
it sucks ****
@unreal.zombies2884 жыл бұрын
@@voidremoved you suck**
@biglebowski57373 жыл бұрын
@@unreal.zombies288 you suck more!
@fredstriker20423 жыл бұрын
I'm willing to spend hundreds to get a quality piece of equipment but everything looks like it was made by an Amazon sweatshop. Does anyone know of any high-end pumps out there?
@Physco219 Жыл бұрын
The high-end ones are no different made in the same sweatshops.
@fredstriker2042 Жыл бұрын
@@Physco219 fair enough, does anyone, or you, know any that are good quality, be it built in a sweatshop, or not
@hummermusik20375 жыл бұрын
do it work with 85gallon tank ?
@nicrew5955 жыл бұрын
Hello, thanks for your message. Would you mind sending an email to support@nicrew.com for the fish tank size information?
@biglebowski57373 жыл бұрын
@@nicrew595 Why don't you answer here and now, are you scared your product is not good enough?
@JzimmaSRT5 жыл бұрын
extremely please with mine!
@deshay504 жыл бұрын
Anything that needs a bucket is a no go
@69keifer3 жыл бұрын
Just bought one and having no suction whats so ever.
@nicrew5953 жыл бұрын
Dear customer, thank you for your feedback. I am so sorry about that. Please contact us via support@nicrew.com for after-sale service.
@chelsealaine11.113 жыл бұрын
Is it just getting clogged? Mine was super dirty when I bought it (delivered today) and I just kept cleaning the filter. Not ideal but, works.
@69keifer3 жыл бұрын
@@chelsealaine11.11 the white filter part was dirty? When looking at it theres not really any part thats dirty, all is clean unused plastic.
@engillard4 жыл бұрын
I hate the filter part. I spill water every single time.
@hiteshpatel89462 жыл бұрын
Hi
@jennysteed52435 жыл бұрын
Very little suction even on the highest setting....
@nicrew5955 жыл бұрын
Hello Jenny, I am so sorry for the inconvenience. Please contact support@nicrew.com for help. We will help you fix the issue as soon as possible.