Nissan X-Trail 2017 | Stop - Start System Fault - Easy Fix

[@djuka970]

I had the same issue with my 2015 X-Trail T-32 and even after the battery change, the dashboard error remains. I tried every possible solution I found on the internet but wasn't able to clear the failure message. After I disconnect the minus connector from the battery for 30 mins, the failure message disappears and the start-stop system starts to work without problem.

[@Cleggaz]

Thats strange. Have you had any problems since?

[@djuka970]

@@Cleggaz Nope. Had 4000km after and no issue.

[@Cleggaz]

Right well that sounds like it might be a thing for some people..I'll pin your comment to the top and hopefully it helps others before they start getting any deeper. Thanks for the comment 👌

[@sofianabdulsharif6003]

I got da same problem

[@5eanke11y]

3 months ago my 2015 xtrail went in for some body work. I got the car back and after a day I noticed the clock was out by about an hour. I pulled up at some traffic lights and the car suddenly stopped (which shocked me because my stop/start had not been working for over 2 years). I deduced that the battery being disconnected for a long period of time had reset the stop/start system. As I say that was 3 months ago and the stop/start is still working..........which is a bloody pain because I live in London and there are traffic lights everywhere!!!

[@andrewillingworth]

Thanks for the video I had similar issue on my micra got a battery charger from a well known car company and charged it for a little bit and it worked.

[@natalias2372]

The video is excellent. A gentleman looks like young Robert DeNiro.

[@Cleggaz]

"You talkin to me" 😂😂

[@prince32410]

Thank you for this video I have Nissan x trail 2017 and have exactly same issue. I got the battery replaced still the same. Just bought a battery booster on Amazon as temporary fix

[@francischacko85]

Hi There. In order to fix the start /stop issue // you need to replace the engine relay unit for start/stop function : I had a 2016 Qashqai Tekna version 1.5 diesel few years ago : it was only 25k Kilometres when I bought . It was showing stat/stop system warning . Nissan garage changed and put new battery but still having the issue in one day : Then they replaced the relay system with a new factory version . And it solved forever::

[@ikerdiez9213]

Hi, you should never put the black gun/clamp in your negative battery pole due to you are in risk of damage the intelligent charging sensor. Negative gun/clamp must go to the chassis, never to your negative pole. This applies to all the start & stop vehicles. I'm happy to see you've solved the problem but don't do it again. Remember: black direct to chassis. Greetings

[@FernWattleStudio]

Thanks for your vid, this happened to me this afternoon, I had replaced the battery for the key just recently, as a message came up telling me low battery, I didn't equate the message to the car battery. Fortunately, I was parked in my own driveway, after watching your vid and following your instructions, I jump started the car with a V8, which happened to be nearby. I am now charging the battery with a charger, so I can drive to a battery seller tomorrow, for installation. This is a 2017 manual Qashqai.

[@Cleggaz]

Brilliant. glad the video helped. The message on the dash should really say 'Low Battery' just to save confusion 😫

[@FernWattleStudio]

@@Cleggaz absolutely,that would be awesome 😎

[@gazzbhoy8950]

@@Cleggaz hi there I had same this morning with the warning rac came out cleared code it’s booked in for next week but just reading the comments people are talking about battery drain and I was getting a problem with engine fan on full blast for upto 5 minutes even when car parked up in driveway it’s that loud can hear from inside house

[@johnmcguckien875]

If your battery is draining overnight when parked up you may have a parasitic drain on the battery Plenty of info on u tube

[@leehawkins1533]

The fast ticking noise was your starter motor trying to work without enough power from your battery to kick it into life

[@roadrunner6199]

Gooday mate. CON here from Greece. Same thing happened to me. Got my booster charged and off it goes. So no stress. By the way good idea to have a small booster in you car. Lifesaver. Excellent video by the way pretty helpful. Take care

[@SuperVangelis9]

Καλησπέρα Έχω το ίδιο πρόβλημα . Οι μηχανικοί με παραπέμπουν σε αλλαγή μιας «πεταλούδας» στη εξάτμιση με κόστος 750 ευρώ. Μου είπαν βέβαια ότι δεν υπάρχει πρόβλημα στο αυτοκίνητο κ ότι μπορώ να το κυκλοφορώ κανονικά Επίσης ότι μπορεί να ξεμπλοκάρει κάποια στιγμή μόνο του. Μπορείς να μου προτείνεις κάτι; Ευχαριστω εκ των προτέρων

[@Robertgreaves816]

I just had same problem with mine..got battery checked , fine after 24hr charge. Altenator charging properly at 14.2 volts was told the battery only lasts 3 to 5 years. Replaced with new battery £150 , better than getting robbed at dealership. This happened twice to my car 5 weeks apart, started with key fob saying battery was low ….in fob or maybe car , who knows. Get a local garage free to test battery for all problems..good luck 😊

[@lawrencenicol270]

I had the same issue with 2019 Xtrail. Charging the battery fixed the issue but 'Stop/Start System Fault' warning message was still showing. Took it to 'IN n OUT' Autocentre, paid £50 and they cleared the warning message. They advised I replace the batter within a year. Hope this helps!

[@bineeshedassery3026]

Hi, I got a warning Chassis control system fault. Please advise how to fix it . Thanks

[@SirWagsAU]

This happened to me half way through a movie at the Drive In! Gotta say, hearing the car make those noises (60 sec) mark of your video was freaky, but good to know that a battery fix would mostly likely fix it. Had to do that at the end of the movie.

[@Cleggaz]

Ohh no mate how long were you there after the movie? Did you manage to watch the next film for free? glad you got it sorted and the video was of some kind of help.

[@markgabriel5483]

I’m having this problem now my boot won’t open with the key or the doors won’t lock ... did this happen to you pal .

[@tashussain]

Had the exact same issue this evening. Forums were exactly as u mentioned in the video, after 45 mins i tried jump leads and it worked...still not sure what the battery drain is tho.

[@Cleggaz]

Have you managed to work out where the drain came from? Mine had to be from the dash cam. Haven't had a problem since i did the vid though so fingers crossed.

[@tashussain]

@@Cleggaz no idea as of yet, had the battery checked out by kwikfit and they gave it a 95% positive reading, the only thing i can think of is i purchased a usb phone charger that i suspected might be the cause, i stopped using it when i had the power drain, not had any issues since then...its booked into Nissan in a few weeks time.

[@Cleggaz]

Cool, well at least you seem to have found the main issue. Think i said in the vid that i suspect that my dashcam was what caused the drain as its wired into the battery so it starts up when i turn the car on but since i started manually turning it on and off i've had no issues. Fingers crossed theres no underlying faults, good luck.

[@sumairarana7967]

@@Cleggaz hi I have 64 reg Nissan qashqai nearly 5 month now some drained my car battery and all systems shut down I went to garage that couldn't find anything why battery drain now I booked with main dealer Nissan but until june to much stress anyone here what can I do with this issue

[@subliminalemcee]

Sumaira Rana I just watched a video on battery drain in a qashqai - prob the same sort of issue. Was a fuse F36.

[@dondieadora2916]

My xtrail tekna T32 4x4 got the same issues. Mostly when the temp drops down to 3° and lower after a bit of the drive the alternator seems to work after the engine is off. Got a battery pack boost just to jumpstart it but it keeps happening again after some time. Will try to buy a new battery instead and replace it since I think the battery is more than 6 years old and doesn't hold charge that great

[@tadhghorgan8698]

My stop start system Fault light is in constantly. My battery is fine. It's not affecting the running of the car but the stop start system is not working. My car is a 2015 X-trail but its automatic. Anyone have any experience with a similar problem with an automatic? Thanks in advance.

[@antreaspittas9545]

HELLO. YOU STILL HAVE THAT PROBLEM?

[@tadhghorgan8698]

@@antreaspittas9545 hello. Yes I still have the problem. Like I said it's not affecting the car but it's just annoying me. I would love to just disconnect it altogether and be finished with it. Do you have a solution?

[@CarlCooper1971]

I have the same... mine starts fine, runs fine but it beeps and the error comes on and the stop start won't work... other than that it runs fine..

[@kitikit1833]

Mine has done the same over a year ago. The car stopped started quickly and it triggered the system fault. A mate of mine cleared the messaged with the plug in gadget tge garages use. It was fine until today it did it again. The fault will keep flashing until you clear the error.

[@파이펌킨-i6b]

Hello, Did this still happen? I have my battery changed but the same message appeared on display. 😢

[@karlbrown9189]

The same thing happened to me and it started on its own without a jump start. I saw a forum which said disconnect your negative battery lead for 30 seconds to reset the system.

[@evieemaya88]

Did this work for you

[@mymatedavethedj]

Thank god for this video, solved the problem, hopefully it won’t come back again!

[@Cleggaz]

Hey man. Yeah me too!! i dont seem to of had any problems since so fingers crossed. Glad it helped... take care.

[@adelboulehmi3063]

كيف فعلت يا صديقي ؟ لحل المشكل

[@ninananou807]

I bought my car 7months ago and auto stop system is faulty in addition is not speeding and i feel like it is getting hot .Please help if you have any idea

[@timothyaaron9761]

Did you ever fix this issue I have it now

[@nathanclark5916]

Hey buddy... Can't stand the qashqai, we have one, the charging port next to the gear keeps running when it's off and locked. Use the one inside the lift up hand rest compartment. That switches off after about 30 seconds 👍

[@Craigo5000]

I've had this exact issue with my T32 Xtrail too. It's such a crap car - had loads of electrical issues with it since day one. Stop/start fault failure, AC has a leak and takes £70 of gas per Summer to fill or have Nissan find the leak it's had since it was built because they won't touch it now. The clutch judders like crazy when it's damp - this is an old condensation on the clutch issue from the Qashqai which Xtrails also suffer with, the roof drain holes clog too easily and cause the foot wells to flood so I've to remove all 4 foot well drain plugs from under the car, the panoramic roof fails to open on a single attempt and needs to be activated multiple times and finally, the 4x4 clutch useless if you need to use the car in the snow (I had this optional extra from the factory) I've had Nissan's since my 1984 Datsun Sunny but I think I'm going to trade this is now for an F Pace and grab my pipe and slippers.

[@Cleggaz]

Yeah Im exactly the same. I could of turned this channel into one full of Xtrail issues. Really loved the car and how comfy and cost effective it was but it had to go!!

[@anakshan]

@@Cleggaz mate everything in my car is working perfectly fine it’s just the auto stop start warning won’t go away and I can’t even disable it, don’t know what to do.

[@evieemaya88]

Hey Pal, just wondering how you got on after this, did you replace the battery or was this just a one off. Thanks

[@Cleggaz]

It was just a one off mate. After I jumped the car off I did use one of those chargers that rehcarges the cells and optimises/repairs them. Never had the issue again after.

[@evieemaya88]

@@Cleggaz thanks for the reply when u have a moment would u be able to put the name of this charger that u mention that fixes the cells 😁😁😁

[@Cleggaz]

I can't remember what brand it was exactly because a friend let me borrow it. I'll ask him which one it was and let you know, it was something like this www.eurocarparts.com/p/absaar-pro-series-smart-maintenance-charger-pro-1-551770040?gclid=CjwKCAiAs8acBhA1EiwAgRFdwzSr2wqxg1hU0F1rBp_9BsDbKmqPcwwfnMYyS8NRXBfJNahr7IgKMBoC0M0QAvD_BwE It took about 15 hours to go through its full cycle.

[@mingwei4423]

Same problem but just replace with a new battery. Dashboard display “ add ad blue “ added as well still not started… anyone know what is going on? Thanks x

[@KwadwoSagoe-iq2tw]

Hello Sir, I have a qashqai and my start stop won't leave my dashboard even after changing the battery. Everything with the car works perfectly though my car is

[@andrewcrow4975]

Had this issue today with my X-Trail. Called the breakdown people. I would have put money on the battery being the issue. He tested the battery which was found to be okay. He did find there was a drain on the battery, however it will need further investigation to resolve the issue. For the short term I've bought a booster pack to keep in the car.

[@defafa9249]

My Nissan dualis 13 has the same problem trying to find answers

[@Cleggaz]

Now then mate, have you managed to get sorted? It's a nightmare isn't it!

[@defafa9249]

@@Cleggaz nope

[@defafa9249]

@@Cleggaz my car can start and everything is alright but there’s a start/ stop system fault error message on the dash

[@파이펌킨-i6b]

​@defafa9249 Hello, I have got my battery changed but the message appeared on display. I wonder if that message disappeared with your car now.

[@filpip6762]

Thank you for posting this ,charged the battery and all is fabulous ..... thank you so much :)

[@Rapscallion2009]

Back in the day we bump-started cars with flat batteries! - don't know how you do that with a stop/start switch. Presumably it would work, nonetheless.

[@Bigyin1963]

another words, the dealers are ripping use off. also why did your battery go flat

[@imhim0k_]

Hi my xtrail system fault light wil come on after about a 1mile then comes on if you could help please

[@Cleggaz]

My fault light comes on all the time. Had the car hooked up to diagnostics numerous times and the same faults show up every time and it all stems from a loss of power/battery drain. Its probably nothing major but definitely get a mechanic to take a look just to be sure. Hope you get your issue sorted pal.

[@y.b2801]

Thanks for video This is good for Nissan qashqai ?

[@Cleggaz]

I'm not sure.. I would of thought the general workings of the Qashqai are similar if not the same so maybe. If in doubt definitely get yourself booked into the garage and have a pro look at your issue.

[@LHingley96]

Got the same problem changed my battery still got the Stop start light flashing

[@tashussain]

I have that issue, Nissan said it may be an old error code in the system that probably needs clearing out and reset on the ECU.

[@kevinmacpherson552]

I have the same problem new battery and still says fault so need the ecu doing

[@5eanke11y]

Similar problem. The other day my X-trail Diesel Auto 2015 would not start. The dashboard stated that the proximity sensors were sensing an object too close to my car. The stop/start error was also shown on the dashboard. Stop/Start has not been working for months so I just usually cancel the error message. The red symbol (key within a car) was also shown. I tried starting the car with a portable charger but that did not work. I tried with jump leads but that did not work. I could not open the boot and my key fob seemed not to work. I changed the battery on the key fob but it still not seem to work. I then disconnected/connected the neg lead on the battery and tried again. It still did not start, but I did notice that the proximity warning had disappeared. I tried to start the car so many times that the battery completely failed. I locked the drivers door with the key, but then noticed that the other doors were unlocked. A couple of mins later the security kicked in and the central locking locked the other doors. I left the car for 2 hours and tried jump starting it with my Wifes car VW up (small car). It started straight away! Conclusion: I believe that the there is a dead cell in the battery. This affects the operation of stop/start. However, in this case I believe the cars computer got its knickers in a twist and immobilised the car. If this happens again I would check that my mobile phone was not anywhere near the car (believe it or not it could be transmitting a signal that could interfere with the key fob and the car). I would disconnect/connect the neg battery wire. I would leave the car for approx. 1 hour. Then try restarting. Thanks for the video by the way!!

[@5eanke11y]

I'm replying to myself! It happened again and I jump started it with my Wifes car (VW Up). I have now bought a new battery from Nissan dealer for £122. I thought the new battery would sort out the stop/start error but it hasn't. Today I got an oil & filter change but the stop/start error is still there. Tomorrow I will thrash the car up the A40 to see if it cleans up the DPF.

[@5eanke11y]

@Andrei Ovidiu Stoenescu No it was not the DPF. I still have the stop/start error. I'm just living with it.

[@habibahmed9820]

@@5eanke11y I have had the same issue stop/start fault and DAA system fault. Got new battery from Nissan today for £122 and the stop start is still coming up. Although i have been quoted about £250 to do wiring checks to try and locate the fault, might have to live with it for now and that price.

[@5eanke11y]

@@habibahmed9820 I got a major service last week. Thinking oil and filter changes etc. might resolve the issue........it didn't 😥

[@Cleggaz]

Hey Sean, Sorry it's taken a while to reply. I spoke to Nissan over the phone recently about the stop/start issue and they said the issue could be from resting my foot on the clutch pedal while driving (I do this a lot) and because the clutch is what tells the stop/start to kick in that it may have malfunctioned somewhere down the line so I'm wondering what allows it to activate in an automatic vehicle. I always thought it was the brake & parking brake that sent the signal. Might be another avenue to explore.

[@aintpulnout6091]

On my mondeo St my clocks used to go mad like that when I put My foot down it turned out it was the coil

[@Cleggaz]

Oh great, thanks for that advice- hopefully it will help some people diagnose their issue.

[@julian54801]

Disagree! just happened to me, 2017 X-trail 2.0 auto awd. pulled up just before going onto our drive (up steep ramp) and engine stopped under the stop start annoying thing, the car went to restart as i released the brake to pull onto drive (after a 50 mile run in good daylight warm weather with stop start working fine). as i lifted the brake it went to restart and failed like in the video, I did release brake quickly and the car had rolled back a bit before it had time to try and restart but it then threw its toys out of the pram. I put a battery test load cell across battery and it was showing flat! managed to jump using another car as well as a power pack and it just about started up. parked car up 30 seconds later and turned off, It then restarted on the button multiple times after, Load tested battery and perfect! it seems like there was a permanent heavy load on battery and once restarted it was ok again! I need to do further investigation me thinks, this car was stuck as well and unable to move at all.

[@julian54801]

Update: if this fault happens again (which it hasn't yet) , I suspect the action of disconnecting the battery should clear the fault (Theory to be proven), So i am carrying the battery load testing tool in the car + Power pack and some spanners. A bit more detail on when the fault occurred. The battery load tool gave me a draw down to 7 volts with the 1.5 Ohm short applied, this is very low, it should be between 10 and 12 v with load applied. Once it started and then turned of again, all within 30 seconds the draw down way back up to 11.5 to 12 v, there is no way a battery can recover this quick, hence why suspect power draw in the car, If it goes away after disconnection or restart, i can understand why people can go with defective battery, ie remove old one, fit new one and it start! (battery could have ended up flat anyway if load was on car for 10+ minutes or so) There could be some form of load protection inside the battery giving the low cranking amps, but i highly doubt that (over load switch inside a box full of Acid and hydrogen gas!!!).

[@Cleggaz]

Thank you for your comment, Julian. That's a lot to take in, seems like your issue is a little more advanced than mine was. Hopefully, your experience can help somebody. Fingers crossed the fault doesn't come back. Take care.

[@froilanhermosa3715]

How about the boot won't open fully only half way.how to fix it

[@Cleggaz]

Hi, that isn't an issue I have encountered myself but I'm sure somebody out there has. The only real issue I have with my boot door not opening is when the electric parking brake hasn't applied itself properly. The parking brake has to be fully engaged for the boot door to activate which is great so you can investigate and make sure it's applied properly especially on a gradient. Maybe your issue could be battery-related or the gas struts could be faulty. Let me know if you find out. Thanks for your comment 😀

[@Ahto42]

Remove the connector from battery sensor on the neg lead, That disables the S/S system and the Smart chrarging. Smart charging charges the battery for very short time, because the emissions and to save a drop of fuel.

[@NoobTube4148]

You’re jump starting it in a dangerous way. It’s dangerous to connect the negative on the battery that needs charging.

[@automotivel3501]

The car you jump from should not be running, else when yours starts the Smart alternator/BMS can go wrong. My dash cam runs the battery flat (2015 1.6DCi Qashqai)

[@taha4455]

This is happening to me plus my alarm keeps going off

[@BustaGroove88]

Just had this happen today. RAC are on the way now.

[@remu3881]

This Happen to me on nissan pulsar and it was flat battery 😅🤣😂

[@sara78130]

It’s not start stop fix it’s charging battery car start

[@Cleggaz]

The problem showing on the dash is a 'Stop Start System Fault' and maybe in most cases a simple re-charge of the battery will fix it.

[@PiotrAdwentowski]

Powiedzmy sobie szczerze to błąd projektantów Nissan - > auto ładuje się przy bardzo niskim naładowania akumulatora. Wystarczy dać dwa rezystory na przewodach "-" do komputera od akumulatora i akumulator będzie zawsze się ładował podczas jazdy. Do dupy to eco.

[@landofseekers4654]

Same shit happened with my x trail 2023.just 6 months old car!!

[@fissehaalazar7775]

Thank you

[@Cleggaz]

You're welcome

[@y.b2801]

Thanks U.R king

[@АнатолийСтебунов-й1ч]

👍👍👍

[@isyt1]

That could have been a ten second video 🤦‍♂️

[@schragemusik]

At least the guy is trying to help others. Unlike you.

[@kgeverett16]

I haven't got a Nissan and my car starts ok thanks.

[@Cleggaz]

😂😂😂😂 fantastic... I'm really happy for you 😁

[@briantitchener4829]

Klever Klogs Karl, one day your car won't start, whether it's a Nissan or not. No car batterie lasts for ever.

[@kgeverett16]

@@briantitchener4829yawn. 😂😂

[@briantitchener4829]

@@kgeverett16 "Goodnight".

[@nathanclark5916]

Hey buddy... Can't stand the qashqai, we have one, the charging port next to the gear keeps running when it's off and locked. Use the one inside the lift up hand rest compartment. That switches off after about 30 seconds 👍

[@Cleggaz]

Yeah ive noticed that. The point in the boot compartment stays live too.

[@klemensjustus3723]

Hi there... What then can be done against the charging ports staying alive

[@nathanclark5916]

@@klemensjustus3723 nothing, unless you wire in a switch off the ignition. But it's easier just to use the one in the hand rest compartment