✅ Disassembled! Arcadyan KVD21 T-Mobile 5G Home Internet New Gateway - External Antenna, Battery

[@NaterTater]

BUY IT: Get 5% off Waveform antenna and signal booster products with this link: www.waveform.com/natertater or just use code "NATERTATER" at checkout. Then you can go to the Peplink BR1 5G Pro product page: www.waveform.com/products/peplink-max-br1-pro-5g?variant=39840236535911 Cheetah 5G Router (use COUPON CODE NaterTater for $45 off): chestertechrepairs.com/products/wifi6-industrial-lte-5g-nr-wireless-modem-router-unlimited-hotspot-rv Invisagig - chestertechrepairs.com/products/invisagig-os-qualcomm-sdx62-rm520n-gl-standalone-modem-nr5g-4g-lte USE COUPON CODE for $20 OFF : natertater20off Be sure to see my other Verizon and T-Mobile Home Internet Videos: Verizon: kzbin.info/aero/PL8d9FovK2dNSOcTz7L6sHiuWVQXwUT4my T-mobile: kzbin.info/aero/PL8d9FovK2dNQHp0KWk8gG8XXvaKzaoSB3 Peplink cellular devices: kzbin.info/aero/PL8d9FovK2dNTZR2vUJWyd6kmmDD6ediym

[@rslockhart]

Way beyond my pay grade! What was the USB port for? I wish there was an external antenna that could be used that didn't require hard-wiring to the gateway.

[@tre9563]

It's easy really

[@TitusandTesla]

I know it probably sucks wearing that camera on your head but that view was really good to understand everything going on. Plus the pictures helped out a lot.

[@NaterTater]

oh, I thought I looked cool with it on. I don't? 😳 haha, thanks for watching!

[@GuyWhoReviewsStuff]

I just took mine apart to install my Waveform Antenna, a quick tip for the sticker is just peel it at the corner, its a very thick heavy duty label that is more plastic than paper so you can just peel it to remove the screw and just put it back in place again that way there is no evidence that you took it apart.

[@kb8978]

Same, I only just started taking mine apart, but took a razor blade and carefully slid it under the corner and lifted the label up, only enough to get to the screw, and gently laid it back down.

[@VNV67]

I just disassembled my NEW Arcadyan KVD21. As far as the Sticker goes I used a real thin surgical knife and went under it. Then I used a pair of wide tweezers to lift it up enough to get to that screw out. Until I am sure this will work with the external 4X4 Log Periodic Direction Antennas. Nate the old Silver Trash Can bit the dust after 3 weeks. Got me a new one. Also Waveform is sending me a new 4x4 cable. The #2 cable had a dead short and that is what took out the Trash Can, Band 71 would not stay connected and kept dropping out. I also have to take down the 4x4's this weekend until the cable gets here. I suppose I could do a 2X2 until it gets here. I will keep you posted on the results.... Take Care Guy. Dave

[@NaterTater]

Bummer on the cable. Did it come like that or short over time? Looking forward to hearing the results.

[@VNV67]

@@NaterTater I guess it came that way Nate. Because when I put it up the Gateway kept dropping the N71 band. Then the Gateway just shut down. When I used a VOM it showed a dead short. When I took it down with no antennas it still showed a short. But I got in touch with Waveform and Jose said he would send me a new cable. Really nice customer service there. I am wondering why my upload speeds are 4 X faster than my download speed. I reset my NIC to default and did a factory reset on the gateway but nothing changed.

[@sheabryan6174]

Is there another device that the T Mobile Gateway KVD21 sims card will work in that has a external antenna thanks.

[@NaterTater]

The short answer is no.

[@sheabryan6174]

Ok thank you. Is there someone that installs external antenna on these devices.

[@NaterTater]

@@sheabryan6174 not that I know of

[@AeroNerd]

Lt. Dan! I’m sure you get this all the time but you look just like Gary Sinise! Great video thanks!

[@NaterTater]

🥸

[@Judysheets767]

I have an Arcadian gateway Are there any options without having the hard wire it to boost the signal I'm using it in my RV

[@NaNasBarrio]

My sagecom freeking cc cord always breaks is there a way around powering it other then the cc port, was wondering if i cojld use the usb port ?

[@NaterTater]

@@NaNasBarrio how does it break? You can't power it via the USB.

[@CrewsRail]

thanks, T-mobile just dropped 2 of the 3 towers near me so I went from 150Mbps to 5Mbps...I just ordered the external antenna, I took the back sticker off with a hair dryer and that small screw also has a "Warranty sticker" stuck to it as well under the main one.

[@gpowell511]

Writing this 8/20/22 and I have the newest version. Hold a hair dryer to the corner of the sticker nearest the screw and warm it up until it’s warm to the touch. This makes it easily peel. CAUTION: there are now 2 “warranty seal” stickers on top of that screw under the sticker and one on top of a screw on top. Be careful not to scratch or crease these or maybe even heat them up too much. Gently peel them off and place on something like wax paper to be put back later if you need

[@ihatesignupsgrrrrrrr]

You sir, have saved T-Mobile the ability to rip off probably many people from doing little more than damaging a sticker so the customers can be happy to pay for the T-mobile services! Those warranty stickers can make sense, but when it is proven that only the sticker is damaged and all else is fine, yet the company still will try to charge you for the full cost, that's just wrong!!

[@jeffreyshough9696]

My antenna didn't come with the little clips were can I get them?

[@joeneighbor]

"Most consumers don’t know that these stickers are actually illegal-and that’s because manufacturers don’t want you to. Under the 1975 Magnuson-Moss Warranty Act, the Feds mandated that you can open your electronics without voiding the warranty, regardless of what the language of your warranty says. That makes all of that inconsistent (albeit crafty) language used by the 50 manufacturers surveyed by the U.S. PIRG illegal." "16 CFR Part 700 - INTERPRETATIONS OF MAGNUSON-MOSS WARRANTY ACT"

[@ihatesignupsgrrrrrrr]

@@joeneighbor That is awesome to learn! Thanks!! Edit: Since the 5G gateway is 'rented' I wonder if that could make an exclusion to this as a warranty item...

[@timmturner]

​@@ihatesignupsgrrrrrrrof course, that only applies to devices you own

[@Justin-hz8bh]

Pro tip: 1 drop of isopropyl alcohol on the edge of the sticker is enough to neutralize the adhesive. Then take a sharp knife and slowly peel back the sticker to access the screw on the back. Tmobile will never know.

[@fitybux4664]

13:00 Whoops. Don't know how that GPS antenna got removed, T-Mobile! 😀 Sorry, now you can't track where I install it. (Well, they'd see which tower it's communicating to.) (I know, GPS could possibly be used for tighter signal timing tolerances and you might be shooting yourself in the foot if you disconnect. 😆)

[@gretske]

Great info, thanks. But, what crawled across your desk at 14:12?????

[@NaterTater]

Stink bug. It's in frame at the start of the video.

[@hydrogen18]

@14:17 that bug crawling across the desk....lmao

[@NaterTater]

Indeed

[@yury2k]

Thanks!

[@ABenjamin76]

Hi there, do you know if the tmobile hotspot device can still be moved to another location, after you've done this modification for the waveform mimo? I like being able to bring my hotspot with me while traveling, but be able to connect with the mimo waveform when at home. Thank you

[@NaterTater]

I'd suggest buying a used tmobile gateway online for cheap and just move the SIM card from the home unit with waveform to the "mobile" unit when needed.

[@ABenjamin76]

Great advice. Thank you!

[@bricekehrer4571]

Just got mine and waiting for 4 antenna connectors. Am I correct in thinking m and d are the only two I should hook up? My area is broadcasting 600,700 lte and 5g. I get no mid band 2 or 4. Looks like M1 and M2 would be useless for me.

[@jackbennett4623]

Looking forward to the antenna video - great work!

[@NaterTater]

You and me both!

[@itiscorey8746]

Did you ever make a video that shows how to hook up the external antenna ports I have all the pieces I just don't know how to finish it

[@NaterTater]

kzbin.info/www/bejne/qqLceIujaN50icU

[@edwood8207]

I’ve been using the Arcadyan for about a month now, connecting to bands n41 and b66. I was originally getting 150-250 down and 15 up, compared to my 20 down & 1 up with my Windstream DSL, so I was incredibly happy. Then T-Mobile did an unannounced tower upgrade, and I lost service for most of the overnight. When it came back the next morning, I was on bands n71/b2, with speeds of 250-300 down and 50-60 up. This lasted for a few days, and then the gateway reconnected to n41/b66, and back to the slower speeds. I know that this band combination SHOULD give me better speeds, but strangely, it does not. Do you know of any way to force specific bands, perhaps disconnecting certain antennas?

[@G5Ckxew]

Maybe a band pass filter?

[@karykrismer1448]

How do you tell what bands it connects to? The app doesn't seem to give any information.

[@ihatesignupsgrrrrrrr]

@@karykrismer1448 The android app does say, but not the web page for at least the two newest models!

[@mikemorton2561]

Thanks for the demo on disassembly. I wonder if the sticker could be heated slightly and peeled back, without damaging further of course. I'm looking forward to seeing how the antenna connections go and maybe the back screw can be left alone. Also looking forward to seeing more about the open ports. Great stuff!

[@NaterTater]

I would think you could heat/peel but 50% of the time I get a bigger sticker tear, with screwdriver poke I knew exactly what I would get...lol

[@michealknight6003]

What about using ethanol to loosen the tackiness but at the same time not destroying the tackiness for reapplication afterwards?

[@NotMrSpielberg]

I heated mine with a hair dryer and peeled the sticker with no tearing--

[@ihatesignupsgrrrrrrr]

@@NaterTater At least try otherwise CONFIRM that T-Mobile won't charge people the full cost for a RETURN!!!!! FOR REAL!?

[@NaterTater]

@Mame A you're on a rampage... 😆 I have returned gateways without issue as have many others. In fact I have never heard of one charged for carefully using an antenna and returning the unit back to stock undamaged (notwithstanding a sticker).

[@joshuadj22]

Love your videos, very excited for the next video. Good work!

[@NaterTater]

Thanks!

[@ross-owen]

Curious... can one of those unused ports be used to repeat the signal for a regular cell phone? Meaning, can I connect an Omni antenna to one to help my cell phone signal?

[@NaterTater]

You can't

[@michealknight6003]

Do you have any suggestions for an indoor external antenna to be used with the T-Mobile home internet router or there's no difference unless the antenna is posted outside? Please advise?

[@NaterTater]

The external antennas work best outdoors. 2nd best is attic. Indoors and basement is worst.

[@michealknight6003]

In a major metropolitan area, where I'm at, personal backyards don't exist nor attics, only penthouses. That's why I'm inquiring about an external indoor antenna option-double-digit stories from the ground level.

[@billmckinzie]

@@NaterTater My attic is poor. It has an aluminum skin on the bottom of the roof decking (heat reflective). Just a thought.

[@RebootADude]

I love you, man. And, I'm sorry in advance. Just shot an unboxing and setup of a new Arcadia & Waveform 4x4 on an exterior galvanized pole ... none of which would have existed before you. We're building a house in the country and getting by with Starlink RV. Then we found your videos on this setup. Initial speeds were 40'ish down / 13 up. After sufficient cussing with the disassembly and UFL connectors, and a quick test mount about 10' up, we're now at 264 down / 17.8 up. I end up mentioning your name a bunch in the video... probably too much. Sorry if it sounds like some creepy man crush. 😘🤪

[@NaterTater]

Haha, awesome. Great improvement in speed! Thanks for the shout outs.

[@juice1893]

Thanks for the detailed disassembly. Two open U.Fl ports...interesting.

[@NaterTater]

6x6? 🤞

[@AJ-pz8ug]

6 X 6 - has any one tested?

[@jones9810]

Do you (or does anyone reading) know if there is a microphone inside? I was hoping that the disassembled guts tour would go over everything inside. I'm curious to know if these new gateways have any surveillance capabilities. I know it can't be voice commanded like an Alexa or Google home, but is it "listening" or gathering data? I interested in privacy concerns.

[@jones9810]

The microphones inside an echo dot look like little flat chips. So, I'm having trouble seeing in this tear down or any others I've looked at whether or not any of this are microphones. No one has confirmed nor denied it.

[@NaterTater]

@@jones9810 no microphone

[@fritzkabeano1969]

I have a feeling your subscriber base is about to explode.....

[@NaterTater]

OK with me!

[@fritzkabeano1969]

@@NaterTater Hahahaha....keep up the good work! Just watched your latest vid and I'm looking forward to learning what those two other antenna ports are there for?

[@jefflbi]

I just took mine apart and there are some slight differences that I discovered. TM must be watching your videos because now there are small circular stickers on some of the screws that say "Warranty Seal". And the screw under the sticker was right in the middle of my UPC code. I chose to peel the sticker up rather than poke thru it, but either way it's gonna be obvious that the unit has been taken apart. And that screw had one of the Warranty Seal stickers on it. You can remove them carefully, but they will tear, as I did to one of them. Oh well........... Although I didn't totally break anything, the guides on the side did partially break, but I was able to push them back in place. I don't plan on returning this router, so I'm not too concerned at the moment.............

[@NaterTater]

oh interesting! Good thing a warranty seal sticker won't do much to stop aspiring cellular internet super users. Thanks for sharing.

[@gnawvy]

I got lower speeds after installing the antenna. Does it matter which ports go to which wires going to the roof antenna? They are labeled 1 2 3 4 Do they work best going to specific ports? Like 1 to M 2 to D 3 to m1 4 to m2 ???? Any help appreciated

[@NaterTater]

Yes, order matters. www.waveform.com/a/b/guides/hotspots/t-mobile-5g-gateway-arcadyan

[@gnawvy]

@@NaterTater thanks, I'm gonna have to contact waveform support.... My speeds have fallen from 20mbps before install to now 6mbps with the antenna pointed at my tower

[@danthemanoftheland]

Thanks. A lot of good information here. Saved a lot of time.

[@Step-n-Wolf]

Wondering if you heated the label if you could peal it back to reveal the screw?

[@NaterTater]

yes probably

[@spaztic1]

is there a way to buy a gateway or have your own? So I dont void the warranty of my rental device? In the past I've used old satelite dishes and modified them to hold a emptied soup can with coax in it to boost a signal attached to a router of mine.

[@NaterTater]

Sorta. Some have successfully bought used TMHI gateways online and swapped their sim into them. There are risks with that though.

[@spaztic1]

@@NaterTater risks how so? the simcard not working on a used device?

[@NaterTater]

@@spaztic1 used TMHI gateways have been known to be blacklisted and thus won't work. It's rolling the dice as there isn't really a legitimate way for the devices to be for sale. 3rd party gateways work with settings adjustments.

[@whocares5188]

I have the gray t mobile gateway. I bought the 4x4 antenna. The top 2 ports on the gateway I get 0 internet. The bottom 2 ports on the gateway I get great signal. What am I doing wrong? This is the second gateway I bought bc I thought I messed the first one up.

[@lattermanstudio]

Looks like when facing the LCD all the antennas are to the left implying that’s the surface to ‘point’ in the direction of your tower?

[@NaterTater]

the cellular antennas point multiple directions. I have found the best signal is have the LCD screen facing the tower or a little left of the tower. But that might vary for you.

[@BillCoSmith]

Do you think using a heat gun or hairdryer would help make the plastic more pliable for disassembly? Also you may use heat to remove the sticker intact

[@NaterTater]

Yes

[@johncarnettie6804]

Wish you would give close-ups on all of your videos. This way it's like your videoing for a 4 year old ,which many of us mentally are. This would also greatly increase your viewer clicks

[@jasontaliaferro3657]

For the screw under the sticker on the back gently lift the sticker. The may be a void warranty label over the screw. You can slip the warranty label off unscrew and the replace the label when you are done.

[@billycarrollmartin]

Since ports 4 and 5 do not have any antenna attached, I am wondering if they may work if I connect leads from my Waveform 4X4 to them as I broke the U.FL connectors from both D and M2. The only two existing ports not damaged are M and M1. Gateway is working with some impovement, but wondering if these spare ports are operational. Secondly, I suspect MANY people break the U.FL connectors. Who can repair them?? T-Mobil, phone repair shops, board replacement???

[@robiec01]

U.FL cables on the link don't snap to the circuit board, seem undersized. The original cables fit OK. Any suggestions for a different supplier or trick. Great vid.

[@NaterTater]

Those are the ones I used. Maybe they changed the design or you got a bad batch? It does take some precision to align and snap on. Waveform.com also sells some and here's a discount: Get 5% off Waveform antenna and signal booster products with this link: waveform.refr.cc/natertater

[@ericdaozero]

At 14:12 - By his left elbow; I believe that was a digital stink bug. LOL 😜

[@NaterTater]

He actually makes an appearance several times as my backup dancer. He starts at the very beginning on the last D on the DAD picture frame thing!

[@southbridgeforestHOA]

pictures help out way more than the video, thanks

[@DwadeIsHere2010]

Can the WiFi on the modem be disabled/turned off like White box can? Plan on using it as a modern then using Cat6 to my own external wifi modern.

[@metalhead345]

i like it a lot but my only issue, the speeds flucuate majorly up n down quite a bit. now maybe its where we live has a lot to do with it?. we live a couple miles outside of our town in the country. i wanted to be a twitch streamer/gamer but it lags soooooooo bad.

[@Ltngdrvr]

Nater Tater, I found, after watching this video, that the top plate comes off very easily without breaking the tabs, if you pry directly up on the corners going in from the outer edge of the corner and pry up, popped off way easier than what you did on your first disassembly example, just FYI. Now, hopefully you can guide me on the U.FL cables, I royally screwed up the connector on the circuit board of the gateway when my screwdriver slipped when I was trying to press the connector on. I guess my only alternative is to call T-Mobile and tell them I messed up their equipment and need a new one??? Any other suggestions?

[@NaterTater]

If the connector on the board is messed up your only option is getting a new one.

[@Ltngdrvr]

@@NaterTater Nate, in your video on adding the external antenna, you say you got best signal connecting to the "M" and "M1" connectors, but the instructions form Waveform say to connect to the "M" and "D" connectors for the 2x2 antenna, can you confirm which ones I should be connecting to? I think I found a shop to repair the damaged connector on mine, and want to have them go ahead and connect the cables so I won't screw it up again.

[@NaterTater]

@@Ltngdrvr correct. See the deep dive for details why kzbin.info/www/bejne/lWbIdoWCaLeWapI

[@douglasgoldner7161]

Where can I see the next video? I can't seem to find it.

[@NaterTater]

kzbin.info/www/bejne/qqLceIujaN50icU as part of kzbin.info/aero/PL8d9FovK2dNS1HuMabIm8hspYa7nlXpPP

[@php4u]

Nate, thanks for the video, it was a great help. However, when I finished, the results with the external antenna were similar to those without it? I am about 2 miles away line-of-site from the T-Mobile antenna. Using the T-Mobile Internet app, I receive 4 bars on 5G. Before and after metrics did not change much; RSRQ -10 now, was -7; RSRP -96 now, was 93; SINR 8, was 7. My Proxicast 2x2 antenna is in the rafters pointing to the tower. I am connected to the M and M1 terminals on the gateway. Did I do something wrong? The antenna does seem to work because my metrics change when I move/tilt the antenna. Any suggestions much appreciated.

[@NaterTater]

Your RSRP and RSRQ got worse, did you try some different locations for the antenna (not just orientation)?

[@php4u]

@@NaterTater not yet, i will be try to shift the antenna stand slightly left-right and up-down to see if my metrics improve. Thanks!

[@markdupont6060]

Nate, perhaps you can help me. I was chatting with Waveform, but they couldn't help me and suggested you could help me. I am trying to disassemble a KVD21 to connect an antenna. (4x4 Mimo) I have watched your video and scrolled through their (Waveform) steps to disassemble. My KVD21 does not have a screw/screw hole under the label. The Waveform person I was chatting with basically said that wasn't possible, but it is. No screw /screw hole under the label. Will I be able to get it apart? I am still working on getting the top cover off. No luck so far. Will try what you suggest in your video. Any help you can give would be appreciated.

[@NaterTater]

What is the SKU or model number of your device? Printed on the sticker.

[@markdupont6060]

@@NaterTater KVD21

[@NaterTater]

@Mark DuPont first I've heard of a change then. They'd typically atleast add a suffix to model name.

[@markdupont6060]

@@NaterTater Removing the screw from behind the label was to be able to remove the back of the case, correct? I have the top and sides off but I don't see any way of removing the back (the screw isn't there, seriously). Unless you have something for me to try, I'm stuck.

[@NaterTater]

@Mark DuPont perhaps they changed the design some but they had a way to put it together so there's gotta be a way to take it apart.

[@FinnishArmy]

14:08 Holy that bug on the right on the desk

[@NaterTater]

You can check him out at the very beginning of the video on the "DAD" picture frame. He's going for a stroll the entire video!

[@enc4life1010]

Does anyone know why it would say no SIM card I do a factory reset everything that customer service has told me to do troubleshooting wise. And then I insert a random SIM card in it. and then I put the SIM card that came with it back in it and it works for like 3 weeks and then it does it all over again??? PLEASE🙏🏼HELP

[@mitchellhuey5612]

It would be great if they would design these with external antenna connections already built in.

[@NaterTater]

Indeed

[@williamblake8650]

It is obvious they do not want you to install outdoor antennas. Probably for lightning reasons.

[@7starblade]

hey which one of the antenna are the 5g? its wierd if i disconnect one of the cables the signal goes up lol i had 4 bars but then it poped up saying no internet its almost like the antennas or hard ware is holding it back on signal idk lol

[@7starblade]

this is while plugging it up to the quad mini not sure if there is a specific way to hook these up or not lol

[@NaterTater]

@7starblade the order matters, follow the waveform instructions. There is no 5G port but rather a collection of them. See kzbin.info/www/bejne/h5OTn4eMbteYrJI

[@enc4life1010]

​@@NaterTater do you have any idea why every so often it says no SIM card then after I mess with it put random SIM cards in it then the SIM card that came with it back in it it will work

[@scrappy7797]

Nate, when I disassemble something I find that a muffin pan makes a great small parts/ screw holder/ seperator

[@NaterTater]

good point, but that might be a spouse separator too. haha. I would typically do this stuff in the barn but too far to move my "studio" equipment...and my barn is overfilled currently.

[@fantastical63]

Bro, an ice cube tray.. step 1, first cube, step 2, 2nd cube, etc..

[@NaterTater]

@@fantastical63 its 6 screws.... I'll survive. 😃

[@forrestallison1879]

Which ports did you end up with for 2x2 and 4x4

[@NaterTater]

I think that's covered here kzbin.info/www/bejne/lYW4dop3lsZ6Y6c

[@usasupra23]

M1 and M2 are to be used with the WaveForm 2x2 panel Antenna?

[@russt9395]

Nate great video looking forward to the next, you are my morning cup of coffee most of the time.

[@NaterTater]

Awesome!

[@jeepboi]

The epic unboxing music is beautiful 😂

[@NaterTater]

I do my best!

[@ntvtexan5015]

DANG man...it's almost like they don't want anyone to take these things apart ! Imagine that...maybe they should just build it with the ports for external antenna and an extra battery !?

[@randygreen007]

Better yet they should stop telling us that it will definitely work in your area when they don’t.

[@timmturner]

It's due to FCC compliance I'm certain.

[@tre9563]

Would a moax convertor work that takes coax to ethernet if I spelled that right

[@kebab-case]

I am from Europe, I am thinking of ordering one of these used from the US. Would they work here in Europe? Are they SIM locked?

[@maddenchamp33]

The bug crawling across the desk at 14:10 🤣

[@NaterTater]

Check it out at the very beginning (and later) climbing on the DAD picture frame

[@whocares5188]

Do you like the black or gray one?

[@NaterTater]

Neither

[@dig1035]

How many watts draw active? When unplugged overnight does it forget settings (WiFi password)? Thumbs up and subscribed!

[@NaterTater]

~8.5watts. does not forget

[@dig1035]

Thanks, you're awesome!

[@Dylan-ff6lb]

Nate, have you tried the 2 new empty connections yet?

[@NaterTater]

video coming tonight/tmrw! 😁

[@markshumaker4135]

i cant use any of the line of sight antenna... only 1 window an facing other direction

[@BretABennett]

Perfect! Thank you Nater! Easy to understand, excellent quality DIY video production imho. VERY helpful : ) P.S. Nice forensic screwdriver technique and tips (ie.bottom plate hooks point out). Even more nice: No broken tabs 😅

[@NaterTater]

Glad you enjoyed it!

[@tigerbalm666]

IWut I need to know is, wut are your mobile speed vs Gateway speed! IMy phone gets ~700 Mbps...so wut shoudl I expect the gateway to get? Pretty simple...

[@NaterTater]

Check out my full playlist of TMHI videos: kzbin.info/aero/PL8d9FovK2dNQHp0KWk8gG8XXvaKzaoSB3 I have your exact request here: kzbin.info/www/bejne/lWmsin6BmJ5kZ68

[@warholfactory9188]

My phone shows the same whether on cellular or T-Mobile home internet. I get about 600 down and 100 up

[@tigerbalm666]

@@warholfactory9188 That's amazing speeds. You got lucky!

[@superedge99]

Keep up the good work! My nokia is going bad with "modem storage overload" warnings, tmobile is sending me a new modem, it may be the new one! Crossing fingers.

[@NaterTater]

will do, thanks!

[@Bryan-Hensley]

That warning doesn't mean anything much. Or at least it hasn't been an issue for me. It's from the amount of message you are getting I've heard. It's been showing on mine for at least 6 months..

[@chucktrotter9699]

1.22.22 Great video Nate. Sounded like all the plastic snaps got broke. Can't wait for the next antenna tests. Thanks again Nate.

[@NaterTater]

Agree, snaps sounded bad but all OK!

[@ashdgirl]

Can we take the sim out and put in a cell phone and get data only on the phone?

[@NaterTater]

Not without adjusting the IMEI and other things

[@timpasley3937]

and they have cell phone booster would that help

[@NaterTater]

Yes but not as much kzbin.info/www/bejne/mJPSinhqpsiZeq8

[@petechrist6056]

Getting modem overload on mine is there a way to get the new gateway?

[@NaterTater]

call tmobile but they are highly recommending to not get the Arcadyan yet.

[@petechrist6056]

@Nater Tater how come watching the testing vid now

[@NaterTater]

@@petechrist6056 mostly firmware bugs/issues. New firmware coming out in Feb

[@gavinff]

I would do this to take out the antenna to make a wifi network to turn it into a modem rather than a router so I can enable sort of a bridge mode and use it with my Eero

[@NeilSalaria]

What's the chipset that they are using?

[@NaterTater]

Mediatek T750

[@NeilSalaria]

@@NaterTater Thank you. Do you think the antennas in the CPE are PCB or FPC?

[@fitybux4664]

9:10 "Risk you'll get caught" -> RIGHT TO REPAIR! 😀

[@timmturner]

That only applies to devices you own.

[@sionetalakai9987]

My gateway box won’t turn on plugged in and everything any solution?

[@NaterTater]

Make sure its plugged into the correct USB port (there are two) and the little push button below the usb is pushed in.

[@Dylan-ff6lb]

I was able to peel the sticker off. Have my waveform antenna connected now to the LTE-D and M. Speed Tests so far are less impressive than the Nokia. Although the signal metrics are better on both the 4G and 5G. My t-mobile app still allows me to see the RSRP SINR BANDS etc. Weird that the connection is slower....I am giving it some time to see if things improve. Also considering keeping this gateway even if things are not quite as good, due to the ability to aggregate 2 5G signals

[@Dylan-ff6lb]

Forgot to mention, I am on B66 and N41 just like the Nokia

[@NaterTater]

I am very hopeful on dual 5G CA too!

[@usasupra23]

Has anyone done a test to see if reception is better with the housing disassembled and left that way?

[@Naho_3609]

Like 1 bar increase is what I got. Not enough by the way. Better if you take it apart. Today I'm ready to install my mimo antenna.

[@Gnafo]

does it work with all operators ?thanks

[@NaterTater]

No, just t-mobile

[@Gnafo]

@@NaterTater can't unlock it?

[@NaterTater]

@Gnafo trust me you dont want it. Just get a 3rd party 5g gateway

[@lattermanstudio]

Have not played with my waveform flat panel on this yet but I do actually have a 2nd Arcadyan down at shop on the other side of the property…. It sits up high on a shelf and during the process of experimenting with rotation the left side (as you are facing the unit) is pointed in the direction of the towers… that side seems to be the ticket….. I get a 4G b2 or b66 from 12 miles away and I’m getting n41 from a newly rebuilt sprint tower only 1.1 miles away…. Both towers are closely aligned with my line of sight…. I wish there tools to easily determine where your 5G is actually connected to 🙄….. oh and my speeds are very good 120 to 230 down but only 7 to 12 up ….. expecting 30 up when I get around to hooking up the antenna again

[@Black_Jesus3005]

When I first got this router and set it up I had 5G with 3-4 bars signal for the first day then it went down to 4G with 2 bars signal the next day. Can anyone answer why that would happened? I look at a cell map and the 5G signal cuts out about a mile from my house away so there is that. Just weird that when I set it up it was strong and now is weak. Would it be worth getting external antennas?

[@NaterTater]

I suggest holding in the tiny reset button for 30 secs for a hard reset. See if it does the 5G signal again. If it does it might be deprioritization kicking you off 5G due to congestion. If thats the case an antenna won't help. The cell mapper "coverage map" is not accurate at all use this kzbin.info/www/bejne/o2bdapmppL6kgbM

[@AJ-pz8ug]

Does anyone know if the 4 and 5 antenna do anything?

[@remarkabel174]

I'm having an issue where my 4g LTE is faster than my 5g, will these antennas help keep my 4g connected instead of swapping over to the 5g? Or maybe boost the 5g to make it as fast/faster than what I'm getting with 4g?

[@NaterTater]

It would most likely boost your 5G (and 4G) signal and improve your speed. Are your 5G cell metrics poor?

[@remarkabel174]

@@NaterTater I'm not entirely sure with the metrics. As for signal strength I I can get 2 bars with 4G and only 2 with 5. I'm at work right now but can send you a detailed metrics overview when I get home

[@remarkabel174]

3 bars with 4g**

[@NaterTater]

@@remarkabel174 yeah so I would bet an external antenna outside would help your speeds significantly.

[@Sunshineliving]

Nice vid! You look just like Gary Sinise, im sure youve heard that alot.

[@NaterTater]

Thanks. Yes I have!

[@jeremytrenchard7754]

You were not kidding about the connectors. Broke 2 of em right off. But I have a solder gun so it wasn't a hard fix. I just cant return this thing now lol. Oh well. I did get the 25 Dollar deal at the very least.

[@NaterTater]

😲

[@egg979]

Yep broke mine too

[@jeremytrenchard7754]

@@egg979 If you didnt see. Get the cheester router. Has imei repair. So you can use your tmobile home on it. Well worth it. Nate did a video on it.

[@goldmund22]

Well, yesterday I was in the middle of trying to add these pigtail connectors to the M port on the Arcadyan and I accidentally pulled a cable on the board and damaged it. I think the connector was damaged as I tried for an hour to get it to seat on the M port to no avail. Wondering if anyone here has had this happen and what the next best step to take is. I figured I'll reach out to t mobile and let them know what happened and ask about replacing the gateway

[@jordanglowicki8953]

I unfortunately did the same thing, except I ripped the "M1" port off the board. I went ahead and hooked up the MIMO 4x antenna to the three remaining ports, (M, D, M2) and it works! All metrics are better than before I had the external antenna too.... It does make me wonder if it would be even better if I was also utilizing the "M1" port....

[@goldmund22]

@@jordanglowicki8953 hard to say, I would imagine so but these things are finicky. I finally got mine all connected and have tried 3 different waveform antennas. I bought the 4x4 panel but that actually did worse than the 2x2 panel. I can see the tower about a mile away from my front porch (I'm on a hill), yet my speeds are still only 60 Mbps download max. All the metrics are pretty good. Soo hard to say with these things!

[@lil18thletterking77]

@@goldmund22 shouldn't 60 be enough for you? I wish I had 60 consistently

[@egg979]

Yeah I broke my port as well. I’m just gonna put it all back together (if I can remember where the original antennas go) and possibly solder the antenna to the prong. and return it

[@goldmund22]

@@egg979 I eventually managed to get the m2 cables attached, realized I just wasn't putting enough pressure for fear of breaking them. However, ended up going with Verizon HI and no need for an antenna there thankfully.

[@SuperBigDog2U]

I'm wondering if T-Mobile box is creating an open Hot Spot for their customers, on this box, much like cable internet ones like Xfinity does with their WiFi routers? I've heard you cannot turn off WiFi on this T-Mobile box BUT can you just disconnect the WiFi antennas while in the box? Maybe you can test this and let us know. Good video.

[@NaterTater]

Here's how to turn off the wifi kzbin.info/www/bejne/fIWsanSFlr6YmsU

[@SuperBigDog2U]

@@NaterTater Thanks for the info. Just found your channel and lots of good info from you on these devices. I'll check that one out and watch for new videos as well. Thanks for keeping us all informed.

[@timpasley3937]

I have the same black box t moble 5g but there no way I could do what your doing can I pay you to do it for me

[@NaterTater]

Unfortunately no.

[@lil18thletterking77]

What did you end up doing?

[@MFTAQ]

Was there any over heating issues with this unit compared to the Nokia

[@NaterTater]

The Arcadyan appears to be better off, less overheating issues but it still relies only on passive cooling so some are adding fans.

[@petereisch7613]

Has anyone found a way to power the KVD21 off 12V? Through USB-C? Without an inverter? Or just wire in a standard cable?

[@NaterTater]

I think its 19v if I remember correctly

[@petereisch7613]

@@NaterTater Says 15V, 3A on the box so 45W. Should be able to power it off a lighter socket but it has the USB C which isn't a common plug type > 5V. I'm 'guessing' it would run off 12V. Maybe not.

[@petereisch7613]

I was yesterday years old when I learned what PD really meant for USB-C and found a 12V adapter to Type-1C which works splendidly. Sorry for the noise.

[@reneaguirre9745]

How do i bypass the data throttle down?

[@NaterTater]

There is no data throttle on TMHI.

[@reneaguirre9745]

@@NaterTater Lite

[@NaterTater]

@@reneaguirre9745 upgrade to unlimited with qualifying address. Or get MVNO and use appropriate TTL. See my Chester Cheetah vids.

[@playstereo]

How did you get T-Mobile to send you the new Arcadyan KVD21? Did you tell that the Nokia was not working anymore ?

[@NaterTater]

I ordered new service. Twice...

[@Tony-lu2uo]

which way does the sim card go in because my whole thing is acting up and i believe it’s because of the way it was inserted

[@NaterTater]

It only fits one way. You do want to be gentle with it and make sure its fully seated.

[@Tony-lu2uo]

@@NaterTater like the way where the little picture is? thank you for answering i’ve been very desperate for answers lol

[@NaterTater]

@@Tony-lu2uo the angled corner goes in first and on the top.

[@Tony-lu2uo]

@@NaterTater thank you so much it worked😭 i took like 40 minutes trying to put it in to connect thank you so much .a life saver

[@davetaht4989]

What's the cpu/wifi chipset and OS?

[@hectormanuel8360]

How did you get it?

[@TOTALpopedom]

Hey, is the LTE("4G") antenna dedicated / separate from the NR ("5G") antenna[s]? Because if so I'm totally taking mine apart and UN. PLUGGING. the 🤬🤬🤬🤬🤬🤬🤬🤬 LTE antenna. I've got this problem where... okay so I live maybe 20 or so miles west-by-northwest of B.F.E. but there's ONE. spot in my house where I can pick up a usable-enough 5G signal. I can literally put my OnePlus 9 down SITTING ON TOP OF the dang Arkadyan, and it connects right to 5G (and in SA mode if I force it), resulting in a still-not-fantastic but USABLE data rate (...I'm talking the difference between like ~30ish mb/s and more like 0.5-2 mb/s here). If my OP9 can pick it up the KVD21 sure as hell should, but no, T-Mo locks down the firmware so you can't change ANYTHING WHATSOEVER about what bands / etc their device wants to connect to, soooo... because it can "see" B71 a bit "louder" than N-bands (n71 OR n1) their crappy firmware goes "oh I should connect to that then" and I get... maybe 3-4 megabits, intermittently, on the VERY BEST of days... ...and I'm SO DONE with the "we're modernizing the towers in your area" excuse they've been using as a way to get off the phone for literally YEARS now.

[@NaterTater]

No, they are intertwined but would still help you lock onto n71.

[@queendriver1]

4/5 no change assume those aren't functional. D/M Well not sure more stable but low uploads speed. Being not schooled in this field and learning as I go. Going to try something different, if it doesn't work I believe it's because I'm in an LTE area not able to get my upload speed any higher. Have to wait for the update to finish on the T-Mobile tower. Feeling bummed 😓.

[@jonmcwilliams]

I've had mine over a week - works great - ~500MBs down / 50 up. b2/b41. Just curios though - has anyone taken their gateway to another location and tried it? I'd like to take mine to my daughters house and see if she has service. TMO says not available when I asked customer service, but the area show Ultra 5G and phone has good 5G service there.

[@NaterTater]

I have moved mine to other locations and it works.

[@DaS-ys8us]

great info skip the shaky pip it makes me DIZZY!