They Lost Loved Ones In 9/11. We Invited Them To Leave A Voicemail In Their Memory | NPR

Voicemails are deeply embedded into memories of 9/11. On that day in 2001, as people all across New York City tried to get hold of their friends and family, cellphone networks were overloaded. And for some of the victims inside the planes and towers, leaving a voicemail was their last way of communicating with their loved ones.
In the weeks leading up to the 20th anniversary of the Sept. 11 attacks, NPR set up an old phone booth in Brooklyn Bridge Park - across the river from the new World Trade Center - and invited people to leave a voicemail for someone they lost that day.
By searching public records, reaching out to national survivors' networks, and collaborating with facilitators of 9/11 support groups on Facebook, we connected with six people who were willing to share their stories with us - people like Trish Straine, whose husband died in the north tower just six days after their second son was born; and Matthew Bocchi, who was only 9 years old when he lost his father in the attacks. Their individual experiences offer insight into the nature of grief and how it changes - or doesn't - over time.
This project is inspired by the Wind Phone, a phone booth set up in Japan by garden designer Itaru Sasaki for people to communicate with those they lost in the 2011 Tohoku earthquake and tsunami. More on the Wind Phone here: en.wikipedia.o...
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[@ashie121]

“I don’t want to rush it, but I can’t wait to see you again” perfectly describes the dichotomy is grief...simultaneously wanting to live for them but also wanting to just die so you can be with them again

[@AvecPoesie]

Yes, absolutely 🥺

[@Benyikoko]

Yes... Perfectly describes the loss. You want to make them proud but you you just want to hold them... ♥️

[@ghostrighter6530]

#johnnyx100 🤑🤑🤑🤑🤑

[@germanhess]

But who said you will see them once you die?

[@AvecPoesie]

@@germanhess You either believe that we possess souls that carry-on into an afterlife or you believe in no such things. Leave it at that. Let people believe what they wish.

[@taelynnjohnson2863]

I’m choosing to believe the boat horn was an “I Love You” from the blind man’s dad

[@riot_._]

I believe that as well now

[@HibernusMortis1]

It's to much of a coincidence for that to happen at the exact same time. Defiantly a call from beyond from his Dad.

[@Ilovechicago100]

The irony 😢.

[@conor987]

How pathetic

[@johnellis6615]

Why do I feel like we still need revenge

[@xxbreebee97xx86]

“Caitlin joined you in heaven 4 years ago..” that fucking broke me

[@BookishDark]

Me too

[@wuttupg]

The way Caitlin died was extremely random and awful

[@Aka_honeymoon]

@@wuttupg how did she pass?

[@kaseyhuerta1067]

@@Aka_honeymoon she passed in a pancake eating comp. she choked on 4-5 pancakes.

[@Aka_honeymoon]

@@kaseyhuerta1067 omg that’s so unexpected & sad

[@katherineramirez6271]

The horn ringing seconds after he mentioned the ferry is no coincidence. That’s a sign from his dad that he’s listening ❤

[@aprilzoe1660]

I said the same ! I was let out a simple “wow” and smiled that was a sign idc no doubt . ❤️

[@mariannejohannessen9751]

Thats very true❤❤❤

[@amethystAnge7]

💜sure was

[@jeanandre6998]

Mannnnn omg that brought me chills but I agree. Dad said I know you love it and I’m here ❤️

[@jeanandre6998]

Notice his dad knows he can’t see so he sent him a audible sound instead of video. God bless this man and daddy’s soul and God bless all the souls we lost

[@jessyhernandez915]

when the man was talking about his dad taking him on ferry boat rides with him and then the ferry boat blew its horn… that a was a sign from his dad that he’s there with him 😫😫

[@HibernusMortis1]

that happens @ 8:00 mark. That sent a chill down my spine...thought "oh wow his dad just answered back to him"! Very emotional video to watch. 😢

[@vonny10096]

Exactly.

[@kayecm.4517]

This guy broke me hard...I hear sadness and frustration and a cry if only I could hold you again...watching this sigh even after 20 years it’s still sad so so sad but when the horn came he changed 😊

[@LS-rc5lc]

I think so. It was like his dad replied to him by that ferry horn.

[@emilyrood2972]

I definitely do Believe that was a sign theres no logical explanation for it to randomly go off at that exact time he was talking about the boats and then all of a sudden the his favorite sound goes off by a boat I do think it was his dad was talking to him it's definitely a sign it's very sad to see people's loved ones die and then grieving but they are always there Just like that boat not trying to be mean or anything I'm just trying to say they are always there no matter if you can't see them Incase you don't believe I'm not trying to be mean I litterly cried when the boat went off

[@h2bizzle]

You absolutely cannot get through this without crying

[@karendalsadik7119]

Agreed

[@Benyikoko]

I cried like a baby...

[@sandrajeannice980]

@@ghostrighter6530 Why is there always someone in the comments that is disrespectful. This is not the right video to promote your boyfriend. People in this video are mourning the loss of their loved ones who died in a really horrific way and you think your comments are appropriate. Please learn to have some empathy and respect for other people because you know that you wouldn't want someone to do this to you if you where in these sweet and wonderful people's shoes.

[@jennifercleland4852]

@@sandrajeannice980 ppl are just heartless assholes Fr

[@krystalriley10]

im choking up trying not to cry cause once i do its gunna be over

[@TheFabriLP]

Please be kind to each other. This is the proof everyone has their own battles, laughs and smiles aside. These people are still getting this emotional 20 years later and only god knows how long this pain will last, probably forever. It’s so sad.

[@nette9836]

It does last forever...my best friend died 7 years ago and I only just realized the pain I feel when I remember him is going to be with me until I meet him again in heaven. It is a massive burden but one that is necessary to come to terms with.

[@sergpie]

I lost my mom in 2001 when I was 13; it doesn’t go away. It does last forever.

[@theultimatereductionist7592]

"Please be kind to each other. " Then free all prisoners from prison.

[@nat-xp5bv]

@@theultimatereductionist7592 people that are in prison are there for a reason.

[@kimmyers6298]

I love this !!!

[@riot_._]

When he said “I hope you went quick” that took me out and I started sobbing

[@tifipaul5686]

It’s the only solace. Those poor people who were trapped with no way out is anyone’s worst nightmare.

[@aldorfc220]

Knowing they died in that awful attack but not knowing how they died and wondering if they suffered or not even tho you don't want to dwell on thst but it will come back into your head 😭😢😭

[@KM-City]

For the majority that were above and below the 'trap zones' it would have been a very prompt ending when the buildings came down.

[@aldorfc220]

@@KM-City only comfort i take with the children on the planes it would of been very fast

[@kooskansloos4834]

The hardest thing is, that for most victims it didn't go fast...

[@williamhua4166]

Very moving. The girl that lost her sister 4 years ago is a sad reminder that loss and tragedy is an inevitable part of life, but to lose a family member like these people did on 9/11 so suddenly and barbarically is something that can never be gotten over. 20 years means nothing for these poor people. The wound will be fresh for them so long as they walk the earth.

[@benjaminlibertarianscorpio]

That was deep

[@benjaminlibertarianscorpio]

When I heard her say that

[@Unveranosinmi]

@@benjaminlibertarianscorpio 😭

[@danyellarenae3]

Grief is hard and never ends, especially for people that lost their loved ones in this tragedy. I can't imagine

[@Kari2025]

Especially since they have to relive the day every year because we see new documentaries all the time.

[@natalieardner5509]

Their words hit hard.... but their silence was deafening. 💔

[@ernestoromero3816]

Their silence defines their sorrow ☹️ and this hurts, I can feel these people’s pain so bad 🥺

[@mrsteinbergenson7348]

That made me cry. Life can be so cruel.

[@vive335]

I agree. Life is cruel. The things human beings can do to other human beings. Regardless of what they do, the pain is gonna be there.

[@supplementourlives5]

To Karen’s brother: Billy Crystal fought with his dad right before his dad died. He carried the pain of that until someone pointed out to him that his dad hadn’t had the chance to say sorry either. I saw a video on this. Realizing that he would readily forgive his dad made me understand his dad would readily forgive him too. It didn’t need to even be considered. Love never leaves. Take care of yourself.

[@supplementourlives5]

… made *him* understand that his dad would have readily forgiven him too…

[@KJJStapleton]

This is so beautifully said ♥️

[@Stellaluna88]

I remember reading about that moment many years ago. It helped me deal with my grief of losing my father.

[@aayushidua23]

Thanks for this, I also had a fight with my dad before he passed, I hope he forgave me 🥺

[@sarikabirdify]

Love means never having to say you’re sorry

[@kateyork4071]

To the blind man.. he's your guide. He's always with you leading the way.

[@Brooklyncameraclub]

This is like Japan’s Wind Phone. Some people would visit the booth everyday to call their lost loved ones.

[@heatherkaye8653]

In the description they mention that it was the inspiration for this project.

[@Aquacurve80]

Agreed. I’m sure they took this concept from the wind phone in Japan. Maybe they should make this a permanent fixture in nyc as it seems to give a lot of people comfort in Japan.

[@dreamlyphartco.]

That’s an amazing tidbit. Thanks for sharing.

[@irvancheung372]

Those devices are built for healing people's hearts.

[@alyss8213]

I'm curious if anyone who is an atheist or non-judeochristian left a message. Definitely not policing anyone's experience here but I do think the "we'll see each other again' idea seems to be a thread throughout every conversation shown here. What would a humanist say in this situation?

[@Paco_G-x3o]

20 years later, its still horrifictly vivid. Here I am crying my heart out even though I personally was not affected.

[@emilyrood2972]

I wasn't even born during 9/11 but GOD THIS IS SO SAD my heart breaks hearing things like these

[@emfitz9550]

I live in Australia. I didn’t loose anyone. But I still cry every year. I remember the day like it was yesterday.

[@paulbirkbeck1790]

Proves you have a heart paco G dont ever lose it

[@kristineeee]

A few years ago, I visited the WTC memorial to pay my respects to those who lost their lives. Although I wasn't personally affected as well, it was an impactful moment for me. The tears that ran down my face on that day are the same tears I have from this video.

[@janicemoore30]

You were personally affected. We all were. "Send not for whom the bell tolls -- it tolls for thee." On 9/11/01, all peaceful, loving, human beings were attacked.

[@billyjor7617]

literally just balled my eyes out thanks

[@jessicam5226]

Same. Wasn't expecting nor did I need that.. 💔 was very touching to say the least. I just wish I could hug every one of them, even if it wouldn't help..

[@danyellarenae3]

Same

[@turquoisedream4027]

Me too🥲. They’re all so unique and beautiful…

[@larawabsie]

same.

[@Jesus_L0v3s_U]

mood

[@nofundsgaming251]

Man when he says “I wish I could ride the ferry with you again” and right on cue a ferry blares their horn in the background. ♥️

[@MrBlink909]

😢

[@trish.goes.ironman]

I know 😭

[@DrAnderson1]

Well, Sam just broke my entire heart. It started with “Hey, sis…” and by the time he got to “you were so mad at me. And I didn’t pick up the phone to say I’m sorry…” my heart was done for - obliterated 💔😭 She knows, Sam. She knows you’re sorry. She always has.

[@TheKatyPB]

Lol, I was so strong until the last guy...

[@Edwenthewolfxx]

I just started crying like a baby

[@kelsea8018]

I hope this recording lives forever. Never forget those souls. It’s easy to think of people like numbers after all these years. But it’s vital to remember each number was a beautifully unique person that was loved dearly.

[@claudialopez3474]

Absolutely agree with you.

[@joyegreg]

Beautifully said.

[@goofyohio4life]

Agreed

[@Rob_GUERRERO]

Well said

[@Nadiesalevivo]

No matter if they were loved or not....let the ego aside....millions of people are not loved properly or nothing at all...does that mean they are less worthy?? NEVER

[@xJoceelyn]

The girl who lost her dad on 9/11 & her sister 4 years ago, just made me bawl my eyes out. The way she kept pausing, it was almost like she was just waiting to hear her dad speak on the other side of the line 💔.

[@lopezbiglos]

it wasn't easy to watch....🤧

[@Boogie1987]

And the way she passed-She choked to death at a pancake eating contest for her sorority :(

[@lorrie4661]

They are so brave to do this. So moving. Lost for words. Thinking of everyone who lost a loved one. They will never be forgotten

[@Benyikoko]

I cried my eyes out...

[@thisisme3238]

Whoever had this idea, should be recognized with an award! This is an awesome thing to do, not only for the deceased and their loved ones..but for all of us in the United States of America 🇺🇸 9/11 We will never forget 🇺🇸

[@lorie1482]

Agreed this was an excellent idea to connect the families with the loved ones they’ve lost.👍 Kudos to whoever thought of this 🙌🙌🙌🙏🙏🙏

[@Wookie_Cookie_2014]

@Karel Naona I agree with you 100%.🤗 *_"This project is inspired by the Wind Phone, a phone booth set up in Japan by garden designer Itaru Sasaki for people to communicate with those they lost in the 2011 Tohoku earthquake and tsunami. More on the Wind Phone here:"_* en.wikipedia.org/wiki/Wind_phone

[@Wookie_Cookie_2014]

@@lorie1482 I agree with you 100%.🤗 *_"This project is inspired by the Wind Phone, a phone booth set up in Japan by garden designer Itaru Sasaki for people to communicate with those they lost in the 2011 Tohoku earthquake and tsunami. More on the Wind Phone here:"_* en.wikipedia.org/wiki/Wind_phone

[@DrAnderson1]

Since no one uses pay phones anymore, it would be kind of cool if we put them in strategic places all over the country so that people who are mourning any loss can shut themselves in a soundproof box & converse with their loved one….any time they need to. It could be very therapeutic.

[@ameliawilder28]

@@DrAnderson1 I miss payphones. I sometimes use to use them to get out of uncomfortable situations. Pretended to pay and just talk my mind to ease my anxiety and sometimes to my late brother. Phone booths served a purpose more than simply a literal phone call. They were an important part of my life.

[@WilliamHollinger2019]

this guy at the end broke me into tears. never forgot.

[@elainakate2005]

Same here!!

[@sentosaco]

I knew they were building up to something. It crucified me

[@larrybobik1064]

I cried like a baby when he spoke.

[@alfonsomelendez3991]

I cried so horribly 😞

[@jasonlinton9902]

The young lady leaving a message for her father broke me she lost her sister too the pain in her eyes and in her voice made me weep whoever you are i want you to know i cried for you and your a beautiful brave young lady and im so sorry this happened to you you im not a person who believes in religion but i hope im wrong and you get to see your father and sister again i dont know what else to say!!

[@elizabethr.110]

🕊💕

[@sarahmforever]

This. This one got me so much. What a horrible loss. To have to loose two such important people. I wanna give her a hug man.

[@Wumbology378]

Poor woman looked like she cried a lot through the years that she has no more tears to shed. I feel for her I feel like the pain is in her eyes every day.

[@BustyNutz]

She lost her sister to a package eating contest she choked that sucks dude lmfao what a way to go

[@Gabster1990]

Why are you laughing? You are sick!

[@tranthithanhhuyen8282]

Although I'm not American, i cried my eyes out watching this video. Can't watch the whole video without pausing to cry. I hope people will be more kind to each other, whatever race, skin color, nationality, we are all human race, so please treat each other with love, not hate. Sending love and prayers to all people who lost their loved ones in the 9/11, from Vietnam.

[@rosenap9265]

🇻🇳i respect u 🇺🇸

[@nette9836]

Not just Americans died that day so it makes sense that it would cause emotion in all.

[@CanYouRememberWhen]

I've watched many videos about 9/11, but first time I've seen this one about the message phone booth. I agree, you can't get through this without feeling their pain. There were actually people from about 58 different countries who were killed in the twin towers, so it's understandable it affected many around the world. You left a good message in your comment.

[@cesnav7593]

❤️

[@aml72]

@@nette9836 it doesn’t matter where people were from. They were human beings.

[@wendylm4770]

This is so heartbreaking. One of Queen Elizabeth’s quotes is “the price we pay for love is grief.”

[@virtualxella]

She literally didn't come up with that quote she just said it before....

[@autumnhall5518]

“ I won’t see you for a little bit, I’m not done yet.” Oh my god I cant even imagine. His speech hit home to me, as I have 2 brothers, I’m so lucky to have them still here with me.

[@pib7684]

i wasn’t crying until the last man said “i’m sorry we couldn’t find you, and i’m sorry we couldn’t save you.”

[@judymia]

This gave me waterfall face, cried so much

[@marybethwylie]

Me too.

[@Lulu-vx3zy]

Me I cried 5 seconds into this. Of all the documentation on 911 I have never ever seen a tribute like this. This is raw and real and so unbelievably moving. How can anyone not cry seeing this.

[@Mnrr6131]

Same here.

[@Benyikoko]

Same.... I cried like a baby

[@R.Oates7902]

😭

[@mandihope1]

The guy at the end 🥺 he started out pretending to have a real back and forth convo with his sister and that really got me.

[@shroomiverse]

“ I just wish that um, you went quick” Powerful. If I lost someone so dear to me I would feel the same way…quick and painless 😞

[@XEVN7]

The last one got my eyes pouring 😭 I’m sorry for all of your losses 🙏🏾

[@matvarghese4]

When he said “I’m not done yet”, that broke me

[@tiraws]

if this doesn't remind you of how precious your time is with your parents today, nothing will

[@Bachconcertos]

My parents never loved me. I don't know what it is like to family members that love me or would miss me

[@xokhaliah]

@@Bachconcertos I hope you can find family and companionship in ppl that do love you.

[@Bachconcertos]

@@xokhaliah thank u

[@kerenkgowda]

❤

[@agirlushouldknow]

Didn't realize this would hit me so hard, called my parents daily and there is something weird even now 6 years later when I don't get a phone call at 8pm. Much love out to all of those affected by the loss of their loved ones.

[@danyellarenae3]

Sorry about your parents💗 11 years later I still have my grandpa's number in my phone and it feels weird he doesn't call anymore either. I cherish the voicemail I have left but that's the only way I'll ever hear him again.

[@haseulibae7083]

Them talking broke my heart, but honestly their silence is what made me burst into tears.

[@missyjay3878]

For some reason, the silence was very loud.

[@tls4022]

That last one was brutal. He held all that guilt for so many years and never was able to forgive himself for his sisters passing. Not being able to save her, like he was a failure. That really broke my heart :(

[@KSMaxiefan01]

Caitlin Nelson is the girl who lost her dad when she was five and joined her father in heaven after choking to death in a charity Pancake eating contest. She was studying to be a social worker. So sad.

[@jironk89]

Oh my gosh what a tragedy

[@ameliarose5333]

Rest In Peace angel

[@bacaworld7095]

That’s so sad. What a freak accident. Heartbreaking for that sister in this video

[@michelle03.]

So sad 🥺 May Caitlin and her father rest in Heavenly peace 🙏🏻💜

[@jadec3453]

Whaaaat??

[@ticketyblue3080]

The man who lost his vision after was incredible. I love that the horn honked. The grief in all of their voices and faces hasn't moved in 20 years. I hope there is some peace in these people's lives.

[@outlawpoet1986]

When the son was talking about the ferry then the horn sound at that moment... That was something

[@mckenziecolson7461]

I hope the guy talking to his dad gets his sign that everything is okay

[@Mary-fp3fc]

I saw a ferry passing by, right as he said "I want to hear your voice again"🕊️ 12.02 time stamp

[@user-fb1pd3nx3v]

20 years later and these people still hurt deeply and my heart truly hurts for them

[@starsaligned]

Wow I got chills his dad was definitely with him when the fiery horn blew! That was confirmation! especially after all he expressed, that was beautiful

[@nikolaybondarev7407]

He wasn't but it's a nice thought nonetheless:)

[@jakevendrotti1496]

​@@nikolaybondarev7407 Don't make statements you can't confirm. You don't have conclusive evidence, either. Hypothesis: you are the only 1 like on your own comment.

[@skrapelotto]

@@jakevendrotti1496 So the first girl can make a statement she can’t confirm or have proof for but the other girl can’t? Thats crazy

[@maureennjerin.5552]

​@Skrape Lotto not quite but under the circumstances there is no need to shut someone's positive thoughts without proof...I.mean what is the point of doing that

[@westaussie965]

No😉

[@marcellacrane6545]

22 years later and I’ll never forget. My prayers are for each of these beautiful souls and their loved ones. I’m in tears! Grief is universal. And so is love that lives on in their hearts. God bless

[@Oldwise101]

We'll never forget! ❤

[@sammyUknow]

wow this was so sad… i’m balling w the man who went blind 5 months after his father died. that’s awful and makes me grateful. no one deserves that

[@8213apice]

I heard that trauma from death can make someone go blind. Like ray Charles did

[@elithluxe7568]

@@8213apice that’s what I was thinking. Definitely the trauma and heartbreak

[@karnagegaming5527]

His hit harder cuz u can realize he sits there for a minute waiting for a call back

[@bmoisgood3228]

I kindof wish these phones were a thing. Id like to leave a few messages for a few people.

[@combatwombat2134]

You can do it, too. :) It can't hurt to just put your phone ringtone on, pick it up and pretend to talk to them. Find some time to get your thoughts in order, then tell them everything you want to tell them. I know it sounds a bit preachy, but it helps to speak. The guy in baseball cap in the night time call does this perfectly, having an actual conversation. He's hurting from not talking and this may have helped to just speak his mind to something.

[@bmoisgood3228]

@@combatwombat2134 I completely agree. Im going to muster up the courage soon. I appreciate your kind words. Sending good vibes your way

[@combatwombat2134]

@@bmoisgood3228, all the best and I hope it brings you some happiness, or at least some comfort.

[@mawmawd627]

Me too.

[@justtotallygorgeous]

@@combatwombat2134 I’m tempted to do this with my mum. She passed when I was 15 and she was 38. Ten years in January coming up. There’s so much I’d love to tell her - (not like she doesn’t already know!)

[@jdiaza12]

The last guy hit my heart, the purity of his love. Feeling sorry for causing his sister pain because she broke her arm and he hit it with the door, I felt that pain ❤️

[@vonny10096]

Genius idea...telephone line straight to Heaven... what a powerful thing to do.

[@AP-ge3ud]

💞Revelation 21 ~ And God shall wipe away all tears from their eyes & there shall be no more death neither sorrow nor crying neither shall be no more pain for the former things are passed away. 💞

[@autumnjennings9209]

Love this🌹

[@NR-fd9bv]

❤️❤️

[@Misstiaa]

I can’t help but cry every time I see or hear this scripture it was one of the last things my dad talked to me about on the phone before he passed away in July of 2019. It’s a beautiful and comforting verse, thanks for sharing! 🙏🏽❤️

[@nette9836]

A very touching passage.

[@pinchofsalt4566]

🧡🙏🏼

[@SpicyMelange]

Excellent editing, sounds and camera angles. The nightfall was a reminder of how beautiful the city is and also that a very long day became a very long night for many. Thank you for sharing those beautiful hearts inside the people who lost much more than I did that day. I hope that each one knows they are held in prayer.

[@EricMalette]

What's particularly poignant about the blind man's message is the way it starts so artificially, which the message is, as a concept. But then when he starts his recollection, and mentions the boats and hears the horn, you can see the walls drop, the smile come out and the authenticity just pours off him. He gets caught up in the moment and suddenly all the artifice is just gone. And for a few moments, he is communing with the memory of his father and it's just so powerful.

[@kawigreen3702]

This is absolutely heart breaking , being a father now of a 2 and 8 year old , I couldn’t even imagine .i couldn’t imagine leaving my wife alone , I couldn’t imagine not tucking my kids in a night . May all those who perished , rest in paradise. May your memory live on in your children and their children’s children.

[@tashahall1855]

That day ruined so many lives .They say time heals all wounds but that's not always true.

[@7dustchickstar436]

“One day we’ll all be together…” :…..( We will never forget. Thank you for sharing these beautiful messages of love.

[@KelG]

As a New Yorker who was alive when it happened, it will always be surreal. 20 years later and the weeping is still the same.

[@thomdieterich2653]

It’s hard to give this a thumbs up when so much raw pain is on display. Bravo to you to showing the grief with dignity.

[@lb45878]

Words really can't describe how beautiful yet heartbreaking this is. Sending love from across the pond. We will never forget. Love from Scotland xx

[@Clementinewoofwoof]

Tomorrow is my birthday, 9/11 I was born in 03, and it’s hard for me to sometimes celebrate, like there’s a weight on my head from this event, sometimes we push the celebration day and instead we mourn, every year we help the local fire department Prayers from Pennsylvania...

[@chicanalex4529]

You and I were born the same day and year

[@merfwriter]

Happy Birthday to the both of you!

[@Mysticpanda320]

Celebrate life today. Do it for those who’s lives got cut short. Happy birthday ❤️

[@fanniedillon5764]

Happy Birthday 🎊🎈🎁🎂🎉

[@andbriwaslike]

it’s a wonderful birthday to have, a day the whole nation (and most of the world) honors. like above comment said, use it as a celebration of life for those who can’t.

[@DildoFaggons]

This is the best possible way to remember 9/11 by showing the human side

[@Potato_Bug]

I lost a very close friend suddenly and tragically (not in 9/11- but about 2 years ago) I never was able to say goodbye, our last conversation I was distracted and feel so guilty for not being more present… one night, about 6 months after she was gone, I was grief stricken and I text her old number. I explained that the number was her old number, I was sorry and didn’t want to bother them, but I didn’t know how else to process how I was feeling in that moment, and that they could block/ignore my next message… then I sent the message I wish I could have sent my friend in that moment. Whoever that message went to, was so kind to reply with a simple heart and “anytime” Since then, like these “voicemails” I don’t get a response, but just having some way to express the things you wish you could say is so painful and personal, but so helpful. 💜

[@esreichtjetzt]

that's beautiful

[@sk-wj4lx]

To the gentleman @11:03: my beloved Dad died violently too, in 2004. You took the words right out of my heart; they told us, too, that he went quickly, but I, too, feel lied to. They wouldn't tell us exactly what his last words were and if I think about it too much I lose a day or two to paralysing flashbacks. I still can't believe that any of this is real. I hope you find some comfort in knowing that others might not live your story, but theirs looks a lot like yours, and in that we're in this together. Blessed Be.

[@highstereolove]

I sometimes wonder who are the heartless people who dislike these videos?

[@shivinunitholi2493]

This reminded me of the documentary 'Voices from the towers'. This is so painful. Sending my prayers to all these wonderful souls who lost their loved ones on that fateful day.

[@Mr.New.Folder]

Didn't have a clue that I could cry so fast like this at the age of 35.

[@LasVegas68]

That was tough to watch. I feel so bad for those people who lost their loved ones on 9/11. RIP to all of them. 😞

[@Sir-WMW]

what a beautiful thing to do, 40 year old bloke and had me in bits at the young man who lost his sight he just needs his dad to give him life advice. this is why it's so important that i tell my son how proud and how much i love him every single day. may god bless all who lost their lives 20 year ago today 🕊

[@amo665]

I've been holding my tears the entire video until the last guy, I don't know why, but his message hit me the most and made it difficult to keep my tears. May they all rest in eternal peace.

[@marthawalters8196]

this piece is incredibly moving...thank you npr for being so creative and to the brave folks who were kind enough to share their stories here.

[@diana18serrano]

Heard this today for the first time and the ferry's horn comes just in time after he tells his Father it would be awesome to meet him down at the ferry... I teared up :( I send this man a big hug .

[@heatherkaye8653]

My heart goes out to all of those who lost loved ones on this unforgettable day that changed our history. Thank you for allowing all of us to bear witness to your still aching hearts, it is the least we can do to support you. Ans I really hope the woman around 5:00 allows herself a good deep cry.

[@gioiaferrante]

Thank you it never goes away.

[@epicjerry7905]

This video moved me. I called my parents just now to tell them I love them and I’m thinking about them. I never want to take those little things for granted, my parents could have easily been the ones on that plane or in that building.

[@reneeblair7593]

Tears are running down my face as I was listening to this. You can feel the pain of how deep their grief is missing their love one twenty years later...just heart wrenching what these families lost on 9/11.

[@bacaworld7095]

I can’t actually stop crying!! This breaks my heart into a million pieces!

[@TBrown-mi8ik]

That was definitely his dad talking to him when that Ferry horn went off his dad is with him 🙏🏽🕊🌹

[@MiseryDesigns]

This is so well done, just their voices and ambient background noise. So touching

[@chiyolioncourt]

This reminded me of "Phone of the Wind" documentary, for the victims of 3/11 Japan Earthquake. It was a very sad documentary but at the same time full of hope to those who were left behind by the victims. Our lives goes on, stay strong. God bless you all. ❤️

[@danyellarenae3]

In the description of the video they credit that wind phone in Japan....

[@FightTalkMMA]

And I don't want to rush it but I can't wait to see you. 😭😭

[@zxyatiywariii8]

I can't thank you enough for this idea, NPR ❤️🙏🏽 The soldier who helped save my life when I was a teenager, was killed at the Pentagon. So I volunteered to work at the WTC because disaster recovery was one thing I'd been trained to do; and I will never forget the Loved One I lost, and the Loved Ones we were able to find, and the many Loved Ones we could not find. I believe someday we will all be together again But it's so hard in the meantime 💔

[@bellahabdulonyt8572]

21years today! May all their souls rest in peace... Can't imagine what their families have been through all this while. May God be with them all.

[@MPWEST83]

"But i wont see you for a little bit. Im not done yet." The resilience and strength that shines through grief and heartache.. God bless all of these people and may He give them comfort in their times of mourning..

[@MirandaRite]

The silence in this video is haunting

[@davidgood9354]

Death is no more then walking through a door. Your loved ones can still hear you and you can still talk to them

[@ryanholden87]

Your unfounded assertions cheapen the value of life.

[@Amanda-Renee]

@@ryanholden87 and your unfounded opinion brings absolutely no proof of anything different. I have seen what happens after! And it will surprise you, because it surprised me. Bless you

[@davidgood9354]

@@ryanholden87 They are the truth! I have stood in the door

[@Zoe-dr5ps]

I feel so sorry for the woman who lost her dad and a few years later her sister Caitlyn. Who choked in a pancake eating contest. Incredibly sad for her and her family ❤️❤️

[@zxyatiywariii8]

She was raising money for charity too 😥

[@davidndounou]

"choked in a pancake eating contest" is the most USA thing I ever heard 💀

[@AnonURnot]

Wow that’s tragic 💔

[@210_enri]

@@davidndounou thats not something thats funny

[@davidndounou]

@@210_enri i would beg to differ .. what are you the Joke Judge? the Comedy Captain? the Giggle General ? the Laugh Lieutenant ? the Funny Foreman ? I could go on but i think you get my point. you have no jurisdiction over my humour. If you find it offensive that's one thing, but saying that it isn't funny is purely subjective.

[@mikefigure]

The girl who does long pauses in the voicemail is having flashbacks and the strong silence is what gets me… it’s hard to let out her emotions without crying it must be hard for her and everyone else who lost their families and friends.

[@alexisrosales6207]

There are no words. Those family’s were given a chance to do something they never thought would help relieve grief. This is so heart warming to watch. God bless all my brothers and sisters. I will keep everyone in my prayers

[@NiquidFox]

Their family left them with so much love that they still feel so much pain 2+ decades later. It’s very sad to see others hurting, but there is also something beautiful about that unending love that always endures

[@Norcam47]

I’m so sorry for all the people who lost their lives that horrible September day. And I’m sorry for their loved ones whose lives would never be the same. I hope they all found peace in their hearts. ♥️

Hard to believe that 20 years has gone by but the memory of that moment is forever in grained in the memories of people who lived / witness that tragic, horrible day.

[@ivi122]

This was one of the saddest yet most moving and beautiful videos I’ve ever seen…and the pay phone just placed there with the view of the city on the background especially first being light out and then turning dark….Wow

[@r.a3941]

I cried genuine tears listening to their stories. My prayers go out all the the family and friends to the the lost loved ones. I can’t believe the grief they went through and are still going through. I wish that all the angels are at peace. 🙏

[@lauraedwards14]

This is incredibly moving - thank you, NPR, for cataloging and sharing these stories.

[@Benyikoko]

Not enough words to express the compassion and empathy I feel for these people... I actually had to pause to get a paper towel from the kitchen. God bless the 9/11 victims... We will never forget

[@maryvicente3692]

How they all wait in the beginning and before hanging up. Waiting. Wanting to hear that voice. Almost impossible to bear. In our dreams.

[@paulinathesalsadancer2659]

During this lockdown I have watched almost all the documentaries and short videos that I can on the subject of 9 11... but I must say, this one really struck me. So often, we do not take the time and chose to say these words to our loved ones when we have them around. If there is a lesson in this, it is that we need to have the courage, bravery, and humility to tell people how much we love, miss and appreciate them. It just takes one simple phone call!

[@shininglight143]

My heart breaks for all of them. The third lady who lost her father and later her sister was so sad. Praying for you all.

[@jasminejiles1061]

Such a beautiful and extremely heartbreaking way to allow these beautiful people to heal. Twenty years before their loved ones where scrambling to make these phone calls in their last moments.

[@karenwedemire6093]

This is very emotional prayers 🙏 for everyone who lost a loved one I can't stop crying. This is a very beautiful tribute to the families that were lost.

[@traciwilliams2198]

This was such an incredible thing to do for these hurting family members. Thank you. I will NEVER forget.

[@Trini2DeBone]

So painfully beautiful, especially the last guy who calls his cousin, "Sis" It must be a moment of healing for him to say, I am sorry knowing that she heard those words in heaven. He must have said it to her a million times over the last 20 years but now, he's gotten it off his chest. She heard him, the universe heard him, he can now be at peace. May God's peace fill the hearts of all those who mourn the passing of loved ones on 9/11

[@nynz21]

The last person hit me so hard. It is really hard losing a loved one so close to you. My sister is also in heaven. 😢🙏🤍

[@GodlovesMe77733]

I Lost My brother on September 02 ,2018 it hurts so much losing your love one 💔😔😢😭

[@EPICFAILKING1]

That blind lad killed me off. All of their stories were so moving, but that one really hit me when he said "talk to you soon", but then seemed to realise what he just said.

[@user-lt6dq4ir2w]

I couldn’t make it through half this video without bawling hysterically