A Day With a Barista in One of NYC's Busiest Coffee Shops | On the Job | Priya Krishna | NYT Cooking

[@mmmpr2023]

I go to Cafe Grumpy a few times a week and can say that the same energy Arnaldo has in this video is the same energy he has in everyday interactions. The whole staff at Cafe Grumpy is amazing.

[@dannylatte415]

Arnaldo is a loser scam artist that used to be @_mundoh online til he got caught scamming people. Then his account just disappeared.

[@colincanty6698]

I used to work in the Gray Bar building next to Grand Central and I remember when this place opened. I like their coffee but I preferred Joe's Coffee which was right by it. Spoiled for choice in that area though.

[@cullensmith-mn4jh]

A white shirt is a sign of a super experienced barista!

[@mimochin6023]

hey that makes sense! and without the apron too!

[@dannylatte415]

that loser is a scam artist. want a story about a low life barista, ill share my story about arnaldo

[@conor7154]

Jesus Christ you people are insufferable

[@happytimes10191]

So true! so spills and stains

[@MedicBarista]

27 years in the FDNY. retired and became a barista and opened up my own coffee trailer. I have never been happier. Thank you for this video

[@dtegg91]

Sounds pretty awesome not gonna lie

[@steventurner197]

worked in the coffee industry for 13 years, I never did become a professional barista but I am a home barista and love making coffee to me its more than just a drink

[@recursion.]

Barista final boss

[@L17_8]

God sent His only son Jesus to die for our sins on the cross. This was the ultimate expression of God's love for us. Then God raised Jesus from the dead on the third day. Jesus loves you ❤️ but the end times written about in the Holy Bible are already happening in the world. Please REPENT now and turn to Jesus and receive Salvation before it is too late.

[@th3_ch0s3n_0n3.]

@@L17_8 shut up and get some coffee

[@cloud_line4595]

"When the storm is constantly hitting, you just get used to it." The world's perfect barista response.

[@colbycheesy]

A beautiful sentence

[@AggresarioX]

This line needs to go on a tee

[@Laurahoch2]

Beautiful quote in the end: «Success is when you're clear with yourself and in peace with yourself, and you like what you are doing» «you're successful»

[@URestURust]

Totally agree. He gets life.

[@user-vc5rp7nf8f]

I've always struggled to find that peace

[@sallys2423]

Arnaldo is the ultimate coffee professional. Every coffee drinker needs to slow down and think about ALL of the people in the chain that bring you excellent coffee from the growers and pickers, roasters, baristas and everyone in between.

[@theycallmekdawg]

It's called specialty coffee, been around since at least 2008. Drink some coffee and wake up, bro.

[@NBAiNFERIOR]

nah just gimme my coffee Fuck off😂 it aint that deep 😭

[@haroldjoseph8296]

No we don't 😂

[@blueman1470]

What? Do you stop and think about everyone who helps you wipe your ass in the morning with toilet paper?

[@th3_ch0s3n_0n3.]

@@blueman1470 ​ no but seriously why not? let's be grateful to each other for not too shit on the tree and wipe our ass with leaves

[@liviniloap6229]

I've got the stupidest smile on my face watching this, i love when people love making things! And are appreciated for it! So simple to appreciate the people that make every day better !

[@CarbonSolutions]

Agreed 💯

[@dannylatte415]

Avoid that animal like the plague. He is a scam artist.

[@itsroblaw]

as a barista, i absolutely loveeeeed how this was directed and how arnaldo's every day was portrayed! being a barista is a hard, hard, hard job. and what i feel wasnt discussed in the video was sometimes us baristas are having difficult days!!! sometimes just simply getting to work at 6:00am is a struggle, let alone things going on in your life, and then you have to be face to face with people for 8 hours straight on your feet! baristas are superheroes fr: we make people's days even when ours are tough!

[@tank__girl6404]

im a barista n this made me feel better about myself, because its so true

[@brookeb1753]

Another supporting piece of evidence for why I rarely give back my incorrect order 😂 I just cannot hassle people working their ass off✋🏼😬

[@tank__girl6404]

@@brookeb1753 honestly if you’re nice about it and patient enough to wait I know I’d be more than happy to fix it, shits expensive nowadays so u wna get what u asked for!

[@vanimaladventures]

not to mention his commute is easily two hours one way. he must really loves his job.

[@dannylatte415]

Any one can pour a drink over ice. It takes a real winner to spend all day online scamming people out of hard earned money. Arnaldo is also a scam artist.

[@graciemaurine]

priya krishna is one of my favourite journalistic personalities. she really lets the heart of her story shine through with her careful choice of questions and unassuming openness. i’ve been a fan for a long time and every time i read an article and watch a video i appreciate her work a little more. as a fellow barista i also appreciate this video haha.

[@chriscarillo249]

I agree, excellent questions

[@asldfkjgl]

we can almost forgive her for butchering madhur jaffrey's name repeatedly ;)

[@audiomxr]

Working in coffee service for 8.5 years as a 40ish adult, I learned to see people for the first time. I am thankful for what it taught me, and Arnaldo has what keeps people coming back. He's genuinely interested in providing the best experience, and people are attracted to having a moment of being known and seen. Another great episode, Priya.

[@user-vc5rp7nf8f]

it's definitely a hard job, and unique skill set and passion. I did it one time, early on, and I personally didn't do well or like it. so many people staring at you, waiting, you gotta know all the techniques, machines, different drinks, etc. just didn't have the passion for it. not to mention the minimum wage pay. they should definitely pay baristas more, at least the ones that know everything about coffee and actually want to do it long-term. I'm glad he's able to find love and peace in his work

[@PauloCoelho99]

Arnaldo is a beast, worked with him back in 2018 at this very location, it gets crazy.

[@URestURust]

If I had a co-worker like Aranaldo I would luv showing up to work.

[@jackattack6063]

@@URestURust Be a co-worker like Arnaldo and I think you'll find you love showing up to work still my friend.

[@dannylatte415]

You mean scam artist. Beware of that piece of trash

[@conor7154]

It’s a coffee shop. You’ll live

[@paulhopkins3534]

I like that Priya shows that you never know who is behind the bar. Too many people assume anybody serving coffee is not a career or "real.job" but this man is a coffee master. Well done.

[@evolvvartstudio]

Many people would look down on someone for being “just” a barista, but many of us wouldn’t be able to handle a job like this. I have so much respect for service workers (I’ve been one). I do not believe jobs are “unskilled,” I believe we as a culture choose to devalue subsets of workers and our mindset needs to change. I love that he is following his passion. Great video.

[@Victoriasevillaa]

As a barista who loves their job, I appreciated this so much! It's very inspiring to see people in the same industry as me, share the same passion for it too! Love this!

[@colinjcjohnston]

Give Arnaldo a RAISE!! He is a Legend! What a guy

[@JohnV37]

Forget raise... he needs to be an employee-owner and get stake in the profits he's generating for the owners.

[@colinjcjohnston]

@@JohnV37 True Dat

[@dannylatte415]

that guy is a scam artist, he belongs in jail

[@battlingmink467]

@@dannylatte415 Imagine saying that with no follow up. Here's that attention you wanted.

[@___arqiteqt]

baristas truly make the world go round, "if you like it, you're successful" ... so beautifully put.

[@Anwrimos23]

Man do you really think that the everyday people really spend everyday 5-10$ (based on the city) to buy a coffee in order to go to work? I buy coffee from shop only on Sundays as a reward

[@pestifer_]

​@@Anwrimos23 i don't think it's what the average person does but buying a daily coffee is a pretty common habit. i usually only go out for it on weekends like you, but i know people who buy them daily. i've seen a whole bunch of finance tips saying stuff like "save 1-2k a year by skipping your daily coffee trip" or something, just because people do that doesn't mean they can necessarily afford it haha

[@gabrielansotocollazo9272]

I have yet to meet someone who is as hard working and passionate as Arnaldo. He’s someone who wants to continue learning and improving. For him, every detail counts. Proud to say that I know him. Thanks to Priya and the New York Times. This is a beautiful video from a boricua in the diaspora. ❤ 🇵🇷

[@Brimi712]

I hope they pay him a living wage and then some!!

[@dannylatte415]

​@@Brimi712he is also a scam artist Becareful, or he might just rob you and disappear.

[@outthewindow716]

This is my coffee shop! I come in almost every day right before work during the busiest time and everyone is so nice and fast and the coffee always tastes great!! Arnaldo is the best!!

[@Brimi712]

What is your job?

[@dannylatte415]

Arnaldo is a scam artist. Becareful.

[@balusmbox]

I love watching Priya's series highlighting all these wonderful people who improve our days. Thank you, Arnaldo, and all of the wonderful service industry workers.

[@dannylatte415]

The real arnaldo is a scam artist. Let's not glorify theives.

[@URestURust]

Here I am feeling like crap. Then I watch this video and am brought back to life. Thanks Arnaldo, you truly have good vibes and totally get life. Your co-workers are lucky to work with someone like you.

[@claudial4177]

Proud to see those Aussie tourists come back for more coffee. That’s a real compliment to get an Aussie’s stamp of approval

[@isabellah8007]

As a barista, this video & Priya’s interest in service/food workers warms my heart and makes me so proud & humbled by what I do everyday❤❤

[@madibrown9609]

Thank you so much for creating a series that focuses so much on the workers and emphasizes the human element behind the restaurant and food industry. I feel like this kind of thing really helps in the ongoing battle to get the public to see us as people and treat us with higher levels of respect. Service industry jobs are not easy and we deserve higher wages and more respect and I feel like the first step is changing people’s perceptions of these jobs.

[@sallys2423]

Agree 100% !!!

[@chuchaftw]

As an owner in the food industry I agree!!!

[@noorm.1064]

@@chuchaftw If you agree your employees would be co-owners. Is your money where your mouth is?

[@chuchaftw]

@@noorm.1064 wtf are you smoking son

[@DiazPedro30]

THAT IS MY BROTHEEEEERRRRRRRRR!!!!! PFKNR VIENE ARNALDITOOOOOOOO❤❤❤❤

[@leahrivera7811]

Wepaaaaaa!!!!

[@swissoricantcg]

Tirame su Insta si puedes! 🇵🇷

[@MemorybooksbyPaola]

Lol🇵🇷🇵🇷🇵🇷🇵🇷🇵🇷 Di wepa si sabes q significa PFKNRRRRRR

[@j3annie1963]

Making a proper cup of espresso is an art. An automated machine just cannot perfect it. So baristas to me are artists and those that treat their jobs are part of the creativity process in their lives are the best baristas and deserve respect and kudos. Coffee can be a marvelous drink when made correctly. So Kudos to Amaldo for finding his passion and living it!

[@PinchHarmonic69]

Yeah it can lol. It's a process like anything else in the world.

[@DavidTarekVidaaa]

Somebody give this man Stock options in the company. Deserves to be a parter there. His dedication, smile and energy come through the screen. Everybody needs a barista and human being like him in every neighborhood!!

[@LY43537]

Thank you, Priya, for bringing these hard working people to the foreground. I love the overlap between X-American (Asian-American, Latin-American, African-American, etc.) and these jobs you're boosting to the attention of the public. I love getting to know these constants--the people who give you your coffee every morning, bag your groceries so that the delicate items don't get crushed, open the door for you at the office, know that you still like paper newspapers, unlocks the classroom early so you can study, empties the garbage so you can stay focused on nursing, and cuts the cowlick so that your hair lays down smoothly. So much of America is built and maintained by people who have accents, beautiful smiles, and that grind it out work ethic that is the epitome of a country so synonymous with industry and development. The people are what keeps me in love with my country, which has a long, troubled history yet, together we still strive to do better today than we did yesterday

[@maximilianrusso2641]

9:50 as a former barista, if you are getting compliments from Australian coffee lovers, you know you’re doing something right. Aussie coffee culture is some of the best in the world, their standards from back home are rightfully very high

[@Tatianaarc]

Cringe 😂

[@th3_ch0s3n_0n3.]

​@@Tatianaarc you are 🥲​

[@parker.coffman]

Flat white heads stand up

[@VARMOT123]

Standards of what ?. Do they even grow it ?

[@thecoffeenewsletter]

Loving the level of customer service! Preparing coffee, maintaining the same coffee flavor, taking orders, do coffee art on each order and being friendly with every customer Top Tier customer service! ❤❤❤❤

[@kathyzayatz434]

What a great video. Arnaldo is a gem. He has joy in his profession and it shows.

[@dannylatte415]

He is also a theif and a scam artist. Hate to break the news. He robbed me two years ago.

[@stefaniegoettingen]

He has a great vibe as a barista and I like how serious he is from bean to coffee…his compassion for what he is doing makes him succesfull, not the amount of money he ears. I salute you, Sir! ☕️☕️☕️

[@MsWing-ij9nb]

Love the whole video, but especially Arnaldo's message at the end about what success means to him. Such wisdom! He is in his element and constantly aiming to be best at what he is good at while also finding/giving joy. Overall, great vibes! I am not a regular coffe drinker, but now I have more appreciation of what goes into making coffee. And I do like the smell of fresh coffee.

[@dominikberger2569]

„We have a key to make anybody a better day“ has inspired me a lot. As a barista, you have to deal with both nice and nasty customers every day. It has always been hard for me to focus on the positive instead of the negative, which often makes my job difficult. His attitude and energy inspired me a lot. Thank you for that!

[@PLE9192]

Arnaldo decided to make this his Ikigai. He implemented the science into it. This is someone who deserves it all. Keep doing all you do for the people brother! Definately enjoyed this while drinking my basic coffee lol

[@dannylatte415]

Arnaldo is a scam artist. That deletes his profile when he gets caught

[@bimariswanta6136]

i love that man.. he got that vibes, positive vibes..the energy, the smile, the way he talked to people.. loved it

[@scottmead854]

It's exciting and inspirational to hear about stories like that of Arnaldo! But it's also heartbreaking. Why heartbreaking, apart from the personal story? Heartbreaking because there's so much hard work, talent and richness in this world to keep it going, yet those hard work, talent and richness, more often than not, only enrich the very few in this world, who not only refuse to share an iota of their wealth, but are rapidly driving planet Earth to the ground.

[@TastemyAtrocity]

Wow. A true American hero. Skilled and knowledgeable in his craft, does it with joy. An example to the people he serves each day. So cool 🤘

[@abrahamboniface6305]

I'm a coffee snob, so I appreciate a good barista. They can truly make a difference to a person. ❤

[@Feralcycler]

Been away from working with coffee as a barista for like ten years. Helping open a shop on a college campus and I’m so grateful I came across this piece.

[@dclmx]

Love this guy. Love his passion, his energy, his honesty. I miss my regulars and our interactions. Beautiful profession.

[@ravibabu1441]

This guys quiet charisma is making me calmer through the screen, and I appreciate his dedication to his craft! The next time I'm in Grand Central, I will stop by and hope to catch Arnaldo!!

[@dannylatte415]

He is a scam artist. He does money scams on the internet.

[@jamestheredd]

Arnaldo is a great example for baristas. Warm and welcoming in true Puerto Rico fashion, happy to share his passion and knowledge, and he’s a professional.

[@JackBarnett1803]

As a barista myself it's intriguing that in such a fast paced environment they're not using grind by weight grinders and an auto tamper, saves a massive amount of time and makes your product so consistent and reliable. Obviously the cost barrier is a big one but with the amount of customers they serve they should be attainable

[@misterzero8667]

Owner would rather have them work harder and spend the money on herself ,that shop is insanely profitable

[@KathAde24]

Loved his view about success. Thank you Arnaldo and to all the baristas in the world. Through your coffee skills, you make our day better one coffee cup at a time! ❤

[@olivier97120]

So much great energy from this Guy. I hope he opened his own coffee one day 🙏🏾

[@marcoguariglia7734]

i totally agree with him. success is doing the job you love.. he is an hard-worker, i wish him happiness and fortune in his career. totally deserved.

[@SL-lz9jr]

I absolutely love this series and I love Priya. Giving a face to the many people who make this country run. Humans cannot survive without food. Whether it's a grocery store, factory, restaurant or cafe, there are so many people related to how we receive sustenance. I hope the recognition of these various people and roles can help elevate the food manufacturing and food service industries to the level of respect they deserve. And better pay! I'm a true believer that low wage jobs in America are generally speaking the jobs that should be paid most.

[@TheFabFoo]

I love what he said at the end "if you like what your doing, then your successful". That resonates

[@jasminvomwalde7497]

I worked as a barista during university. We had 3 stations (taking orders and preparing snacks/ making coffee/ foaming and pouring the milk) It took 4 months until my boss let me do the milk station. There were 5m^2 behind the counter, and when the boss was there the help out (every morning during rush hour) 4 people shared that little space. We all grew eyes on our backs and learned to do the coffeeshop ballett. Take make good coffee requires patience, precision and dedication to always produce the same great product. I was very proud of my work during that time 😊 I you ever go to Vienna/ Austria visit Kaffeeküche at Schottentor/Universität metro station ❤

[@blinkmenfg3]

Arnoldo and the whole staff just give a GREAT vibe. From someone who’s first job was a barista at a high pace coffee shop, it was the best/funniest job I have ever had. I love it so much that I’m in the middle of building/making my dream coffee truck trailer. It really is an art and barista are one of the hardest and most compassionate people ever!

[@didi628]

Support Cafe Grumpy! They are so awesome and deserve all the love.

[@octovio10]

Everyone, this is what it looks like to do what you love, and I think it’s just beautiful.

[@BVazz]

His amazing attitude is infectious

[@lugaretzia]

Every industry, from brain surgeon to garbage collector, has those who are elite in their field. Having worked in cafes around the world I can say with certainty this guy is right up there.

[@dannylatte415]

Did you also know he is a scam artist on the internet?

[@lugaretzia]

@@dannylatte415 are you serious? Or is there some barista rivalry (based on your handle) 😉

[@dnft100]

I loved!!! I feel identified with this video and I think Arnaldo is the Barista that everyone deserves. Since I became a Barista, I discovered how important it is to put attention on people and how much you can change their days just with a little chat, a honest smile and a good cup of coffee. But more importantly, we can do this while we are enjoying what we do. I will save his definition of success and I hope everyone has the opportunity to do what they love because I promise, you will be the best!

[@patricio78999]

What does a barista like Arnaldo makes at Cafe Grumpy? I surely hope it’s more than what I’m thinking. He’s the life of the business. I was surprised he was not the owner of Cafe Grumpy.

[@benhouria9617]

he should own a coffee !!

[@dannylatte415]

Grumpy has had some great baristas over the decades. This guy is a low life scam artist that deletes his profile after getting caught. Don't trust this thief at all.

[@_giraffed]

SAME, I thought this was his coffee shop 😭 I really hope he gets his own soon

[@_giraffed]

SAME, I thought this was his coffee shop 😭 I really hope he gets his own soon

[@lisakimchis]

@AzaelNYCI never realized baristas in NYC can make so much more than what I made in San Diego

[@neillambert8713]

I have never seen such a professional . A credit to him and his up bringing.

[@curvesbytortillas]

As someone with a toddler that still nurses in the middle of the night, I am so so grateful for my local barista. The work they do allow me to do the work I need to do to provide for my baby.

[@zhangfranco1061]

Really like his attitude, “if you like it, you are successful!”. That’s really nice.

[@davidguevaraoficial1707]

The mere fact of interacting with so many people in a short time demands a great expenditure of energy and for that reason alone, baristas and in general those who dedicate themselves to serving others should earn more money.

[@Irvspanish]

Latinos backbone of the US economy! Saludos Arnaldo!

[@angelaphan383]

It’s so crazy to see this coffee shop featured! It’s the one I go to when I’m in the office. Makes NYC feel small 😊

[@indianfyre]

What an awesome guy and philosophy Arnaldo has! Beast of a worker and so friendly too. Hope to go to his shop one day and get a coffee.

[@eadamic17]

I love people that take pride in doing a good job, regardless of the work. These people must have a fantastic positive impact on everyone that they interact with each day.

[@steve.santiago]

Great video, Priya and company. Arnaldo is a treasure 🇵🇷

[@alexandraholbrook2238]

“If you love it (what you do), you’re successful.” Such a great message and video! ❤ ☕️

[@tabathaogost4982]

I'm so glad he didn't complain about the price of coffee. Yes, it's expensive but there are so many people and processes involved, and as he mentioned, picking is hard. Everyone along the line deserves to be fairly compensated for their work.

[@dannylatte415]

He is a scam artist. He does internet crimes. That's how he makes his money

[@tabathaogost4982]

@@dannylatte415 The barista?

[@MsYeleo]

The music, the edit, everything!!! AMAZIIIIING ❤ 🤌🏾

[@liinalinn3051]

I'm sobbing when he talk about his passion and coffee , when he gentle make coffee with love this is like the love i'm looking in my job too.

[@rotaficionado666]

His energy is infectious. All the best to him

[@dannylatte415]

He is a thief. A internet scam artist

[@rotaficionado666]

@@dannylatte415 Proof?

[@highglossluxury]

I appreciate baristas who take what they do seriously and it shows in the coffee they make.

[@GM_____]

I absolutely love this series of episodes showing the workers who make these businesses successful. Arnaldo is amazing; I’m sending Bori love from Florida 💜☕️🇵🇷 ¡Wepa!

[@jonathanbayley1551]

It's lovely to see someone take such pride in their work 🧡

[@biglance]

What a cool guy! Thanks for showing him and his life, bless him! peace.

[@justaguy6862]

The humanity of that man is awesome.

[@jackytheindo]

As a lowly Starbucks barista, this a cool perspective of a professional in the industry. Also great on NYT to have Priya!

[@vanimaladventures]

props to Arnaldo for making that commute. it's not for the weary. great video, nyt.

[@arlenehutchinson9259]

🙌🏾 RESPECT...rhythm that is what is required. A real appreciation for beats and flow. With time, with coffee, with machines, with customers, with your colleagues. with yourself

[@SheilaBapat]

Such a wonderful contribution. Thank you so much Priya!!

[@Steffi_welt]

Success is love what you do. PERIOD.

[@Turnpost2552]

Umm masterbating doesnt mean your a success duesh

[@jeffrey_mbugua]

That’s a professional barista without a doubt i have been a barista for almost years and love every aspect about it.

[@chrisgatewood3161]

Being a barista is an unbelievable skill and they work so hard. I have so much respect from the profession because I could never do it

[@raymondcusick354]

One of the best coffee shops in NYC one of the only places that can make a fantastic cappuccino. They steam the milk perfectly and is exactly what good coffee should be! I usually go to the one on 39th or at Rockefeller Center. THEY KNOW WHAT THEY ARE DOING Chefs kiss I love them.

[@kekszesz]

Absolutely love this video! I’m a barista from London, and even tho I enjoy making the drinks, the customer service part often is a challenge. Hospitality is tough and so easy to be annoyed, but seeing him made me want to enjoy it better, and instead of complaining turning this job into a greater skill. Suddenly cannot wait to go to work tomorrow, haha.

[@URestURust]

Most people are assholes----when ur in customer service.

[@nickbabyak]

As a barista this is so enjoyable and I’m happy to see more coffee positive videos!!!

[@utub1473]

Serving in that busy a location without a Puq press is incredible. Hats off to those baristas

[@ryanvonderheyden1783]

get him a puqpress and an izaga and hell triple is speed and conistency

[@headphoneboy]

I love this series. Please keep making these videos Priya 🙏

[@shaplasadiaskitchen]

This was such an eye-opening look into the daily grind of a barista. The dedication and skill required are truly impressive!

[@lin90210]

10:20 he first had a cockney London accent but then it slipped into American..threw me off for a second haha

[@kurellsylvester2164]

I love this place. I had their rose latte and I fell in love with it. A rose late made my day when ever I had it

[@DanielBradler]

"If you like it, you're successful." I love that!

[@calmenda]

Great segment. Love to see Arnaldo operating at a high level and having such a passion for coffee.

[@dannylatte415]

Arnaldo is a POS Scam artist that deletes his IG Profile when he gets caught

[@huck_nyc]

Whenever someone takes issue with tipping show them this video. In New York State, as well as every other state to my knowledge, service works are paid UNDER MINIMUM WAGE with the assumption they’ll make tips. These people work hard. These guys love what they do. These guys should be making the fat 6 figures living comfortable as they literally provide a crucial service that allows everyone else in NYC who commutes from westchester and whoever else to Manhattan to do their jobs efficiently. Hope these guys see a massive influx in tips as a result of this video they deserve it.

[@misterzero8667]

Laugh at 6 figure salary ,Min wage and some tips

[@alexialoaeza3918]

he seems so passionate that made me cry

[@blind_spots-y5j]

Visiting Arnaldo for sure! I love his positivity!

[@hummersd]

Great job as always; love the Priya series. What a team to find and document these stories. Will definitely visit Arnaldo and the Cafe Grumpy crew when I'm in the Grand Central area.

[@TheJdude23]

Funny to see a place you walk by every morning from a different angle. Thanks for this perspective!

[@bunny5959]

I loved loved loved this video! Arnaldo just encapsulated the barista experience so well. That being said I do wish they touched more on the humanities aspect of it. As a barista myself I deal with dozens of people everyday and of course, bad experiences happen. Its hard putting a happy face when some people just dehumanize you and treat you as a robot. I really hope to know how he overcomes those said bad experiences and just keeps it going. :)

[@jacklynrochellealla7717]

Arnaldo is the dream. Love his vibe

[@maryd3779]

He’s got great personality, gotta stop by , say hi & enjoy great coffee!