My heat wouldn’t turn on after following the instructions in this video, and in the app to a T. It was incredibly frustrating until I realized that the company that installed our new furnace flipped the white wire and the brown wire when connecting the wires on the on the furnace. I’m posting this comment for anyone else that ends up with either the heat or the air not turning on. Go and check the wire connections wherever the main unit in your house is. Mine is in the attic, and that was the issue. Once I connected the brown wire into the white wire slot, it worked like a charm. Thank you for your video!
@CorinneBlackstone9 ай бұрын
Our furnace company did the same thing! So stupid and annoying. The only reason we found out is our thermostat broke and I was so annoyed with all the issues I called a pro to install it m
@Al-zx6we Жыл бұрын
Hi, do you know how to change batteries? Thanks
@ethanjones656710 ай бұрын
Tip of advice. If you have existing C wire, but must hook it up at your HVAC terminal board. Please note the door has a saftey switch and without the door reinstalled, the system will not turn on 🤦♂️
@juliodavid49 Жыл бұрын
Will it work with a RUUD furnace and AC? I only have 4 wires on my current thermostat.
@kamransaeed-qj1pr11 ай бұрын
I’ve a humidifier brown wire, where should I connect on the unit? Thanks.
@tom1400 Жыл бұрын
Thanks for the video. Got our AC working
@sivaaru8533 Жыл бұрын
I have installed as mentioned but its not turning on.. Is it needed to be chareged fully ?
@kalston030 Жыл бұрын
That’s what I’m trying to figure out. Mine would not turn on neither 😢
@adrianchapala710 Жыл бұрын
Main neither 😂
@markbosco4326 Жыл бұрын
Nor would mine😢
@mayapetkova7355 Жыл бұрын
😊Great explanation. Thanks!!
@feliciakirsch2373 Жыл бұрын
How do you uninstall remove the wires from the terminal?
@RyanGrant-d5t Жыл бұрын
Thank you! Great explanation on everything
@parm2341 Жыл бұрын
Will this thermostat work if I lose Wi-Fi connection
@omarzepeda7455 Жыл бұрын
Yes
@geofft4628 Жыл бұрын
Great video!! Thanks so much!!
@OneHourSmartHome Жыл бұрын
Glad it was helpful!
@melissabalcombe3939 Жыл бұрын
Hi, Great video! does this thermostat work with batteries?
@Mayal_and_freinds_ttd6 ай бұрын
No
@djkarlosmontoya305 Жыл бұрын
it helps a lot thanks for the video
@juliasholina3381 Жыл бұрын
Thank you so much!
@LunaGirl1111 Жыл бұрын
Thank you!! I did it!
@chuckspencer2703 Жыл бұрын
Mine wouldn’t hook to my WiFi. Any suggestions?
@sowcow010 ай бұрын
I don’t have a c wire
@p.dariusbeliard79968 ай бұрын
Anyone that can help, I only have four wires instead of five I do not have the yellow one. My AC is not working the heat was. I’m also having problems removing the wires just in case I need to put it in another spot, but I’m not sure what the AC tech did before. It’s hard to remove.
@-afrocenchiq-8481 Жыл бұрын
It won't allow me to put in the code. It already says connected but I cannot move on to the next step
@corinnedutcher95675 ай бұрын
Im having the same issue
@nayefalkurahi335711 ай бұрын
Tried today and doesn't work.on Android ? Tried Factory reset and many times still doesn't work at all. I have a s22 fairly new.. Maybe it only works on iPhone??
@matthunneshagen62829 ай бұрын
Will not for the life of me connect to my wifi. It says connected but no access to internet. Never gets to the next step.
@bobbykimble63582 ай бұрын
Make sure you are using 2.4 band wireless access points. It won't connect to 5mhz
@tintinnyo9114 Жыл бұрын
I only have 2 wires
@twinentryturbo2 ай бұрын
Well that sucks, two wires mean only turn on when you use heat. Cannot turn on Fan only.
@juliodavid49 Жыл бұрын
I bought it and I installed it. Does not work with my RUUD heating and cooling. I was able to connect it to my wi-fi and the app communicates with the thermostat but the heating and cooling do not turn on. Called the so called customer support number for SenSi and the only thing you get is recordings, no live customer support. I called RUUD and they could not help me. I called my HVAC installer and of course they want $90 just to walk in the door and then tell me if it will work or not. So I just might return it.