What is Stakeholder Management? Project Management in Under 5

[@ghassanadhami8339]

Spot on, short and sweet. Thank you.

[@Onlinepmcourses]

You're welcome

[@LouisAdwubengsenior]

I’m writing exams on Project analysis and evaluation tomorrow… thanks sir 😊

[@Onlinepmcourses]

You're welcome. Good luck!

[@shimaalkhrosi4097]

Short and Brief. Well done

[@Onlinepmcourses]

Thank you.

[@ops9430]

Namaste from India.🙏 Thank you for sharing this.

[@Onlinepmcourses]

You're most welcome

[@lawerenceflatley1014]

Excellent & informative. Thanks Mike!!!!!

[@Onlinepmcourses]

My pleasure.

[@gaganjotkaur8601]

Thank you so much Sir for this video! It was very informative and helpful. Your way of teaching about this concept is very easy to learn.

[@Onlinepmcourses]

You are most welcome. Thank you.

[@carlyhawken1695]

Thank you so much for such a simple explanation.

[@Onlinepmcourses]

You're very welcome, Carly. I'm glad you like it.

[@bresoo]

great content, straight to the point

[@MikeClayton]

Thank you, Stu

[@Onlinepmcourses]

ditto

[@arshdeep7544]

Great information for the project management students to know stake holders

[@Onlinepmcourses]

Thank you.

[@gamingworldofharshsakariya4818]

Thanks a lot Mr Mike , It really helped me in revising for my exams

[@Onlinepmcourses]

My pleasure

[@navjotkaurjaggi2009]

excellent explanation of the difference between management and engagement, very informative.

[@Onlinepmcourses]

Thank you, Navjot.

[@cedrickkalabo]

thank you so much dear beloved coach for your video ,they are many information and helpful

[@Onlinepmcourses]

You're so welcome!

[@albertoreubenreyes]

This is very helpful. Thank you.

[@Onlinepmcourses]

You're very welcome!

[@madhumitapaul3155]

I love the way he explained.. its mesmerising

[@Onlinepmcourses]

Thank you, Madhumita

[@gurbhejsandhu4684]

It's a great content and really helpfull in my study

[@Onlinepmcourses]

Great!

[@Narcissekotiko]

Good and clear explanation. Thank you

[@Onlinepmcourses]

Glad it was helpful!

[@betsyross4508]

Stakeholders are the Traders of their Countries in the World

[@Onlinepmcourses]

I'm sorry, but don't understand.

[@yumbansungu6591]

Thank you so much

[@Onlinepmcourses]

You're welcome.

[@cheikhamifaye]

Wonderful content, very informative.

[@Onlinepmcourses]

Thank you

[@navinraghvani35]

Pikina ja ja

[@ishaqishaq9390]

Thank you for your great points.

[@Onlinepmcourses]

My pleasure!

[@serkangul1366]

Well explained!

[@Onlinepmcourses]

Thank you

[@shabnamfaqeri2575]

Thank you it was great

[@Onlinepmcourses]

You're welcome!

[@venkatasivakrishnaprasadba9662]

Right to the point

[@Onlinepmcourses]

Thank you!

[@michelzwiers7742]

Someone has been playing a very strong conditioning game with Google. Links to your videos have been showing up as autofill suggestions on Google while I'm searching for random things. While I have no interest in watching your content, I wish you all the best

[@Onlinepmcourses]

Well, it's not me. I just make and post my videos.

[@michelzwiers7742]

@@Onlinepmcourses that's a commendable grind. I think it's pretty cool that someone clearly enjoys your content enough to condition the crap out of Google's algorithm to give you a boost in viewership

[@Onlinepmcourses]

@@michelzwiers7742 Thank you

[@alexmp06]

Great definitions. But it has really poor volume, that's REALLY uncomfortable!!

[@Onlinepmcourses]

My apologies - my video skills have come a long way since summer 2017!

[@ianedmonds9191]

But they regularly have opinions that are incompatible with even their own goals in the project. They need managing the same way all the other moving parts in a project do. As a project manager don't be afraid of "managing". Projects fail when there is no-one in control and recognised as having the final veto. I'm in one of these committee governed projects right now and it's a complete shitshow. An empowered PM listening to the technical lead and the product manager to achieve the well understood customer goals (hopefully after many many user interviews) is the only way to go. Anything other than that it's pure politics followed by blame assignments. Luv and Peace.

[@Onlinepmcourses]

Yes, stakeholders can and do have opinions that conflict with their own best interests - for lots of reasons. And sadly, nobody is ever persuaded by the facts: we simply use the facts to justify our opinions and decisions. Sometimes, to justify them to others; and sometimes, to ourselves. But seeking to 'manage' stakeholders is simply disrespectful and will do little to shift their perceptions. You can control a lot in a project, but not people - and I share your view that control is vital. One of my favorite sayings is that what a Project Manager craves, above all, is control. The danger is that this craving leads us o try to control people. The best way to use your empowerment is to listen. To your tech lead, yes. To your product manager, definitely. And to your stakeholder, absolutely. Also, I'd add that your comment 'Anything other than that it's pure politics' suggests you think we can avoid politics in projects. You cannot. Whenever you have two people in a rrom, you have politics. For anyone interested in pursuing that line, I have two recommendations: Podcast: Politics and Stakeholders: onlinepmcourses.com/politics-stakeholders/ The Game of Projects: How to Win at Project Politics: onlinepmcourses.com/project-politics/

[@timmundorff2354]

Hi, Mike. Not to disagree with an expert such as yourself..too much. But can't Stakeholder Management be a separate and still useful process that ultimately leads to the very valuable Engagement process that you put forth? Maybe what I mean is there has to be an honest look at every aspect of who your Stakeholders are "good" or "bad", perhaps we can call it Stakeholder Assessment, that then leads to brilliant supportive Engagement. Thanks.

[@Onlinepmcourses]

Tim - I think you are referring to what I call 'Stakeholder Engagement Management' - the management processes around engaging with stakeholders. That is, we don't try to 'manage' our stakeholders. But we do manage the process of engaging with them. YOu are absolutely right about the need to honestly evaluate your stakeholders, their needs, perceptions, and influence (etc). But I recommend you avoid potentially prejudicial terms like good or bad. IT's a very binary and un-nuanced way of looking at people, which may rub off on your less experienced team members.

[@timmundorff2354]

@@Onlinepmcourses Thanks as always, Mike!

[@azynstyles6025]

Brilliant

[@Onlinepmcourses]

Thanks!

[@shubhamkundra5671]

you look like saul goodman from breaking bad

[@Onlinepmcourses]

I'm fairly sure I don't! Perhaps you're confusing me for 'Slippin' Jimmy McGill from Better Call Saul

[@kishork80]

excellent concept

[@Onlinepmcourses]

Thanks, Kishor.

[@mustaphab1206]

Stakeholder Engagement Management , NOT Stakeholder Management !

[@Onlinepmcourses]

Mustapha, yes. I use the terms Stakeholder engagement for the overall objective of engaging with stakeholders: contacting, communicating with, and seeking to influence the stakeholders. And I use 'stakeholder engagement management' for the process of managing stakeholder engagement. I'll be honest - I only use the term 'Stakeholder Management' because that's what most people search for!

[@mustaphab1206]

What i meant is i liked it. It makes lots of sense, Great job Sir

[@Onlinepmcourses]

@@mustaphab1206 Thank you very much.

[@cheikhamifaye]

Wonderful content, very informative.

[@Onlinepmcourses]

Thank you

[@annasunady1485]

is a stake holder same as a customer?

[@Onlinepmcourses]

No. Customers are stakeholders. But so too are suppliers, partners, the local community, staff... There are many, many stakeholders and stakeholder groups. Customers are just one stakeholder group.

[@ahovigodfred4912]

You are a great teacher. Thanks for teaching. But please, if I want to ask personalized-project management related questions, where do i do that?

[@Onlinepmcourses]

Thank you, Ahovi. You can email me (check out my website, onlinepmcourses.com/) with a quick question. For anything more, you can support me by buying me a coffee: www.buymeacoffee.com/mikeclayton or join my membership program: onlinepmcourses.com/onlinepmcourses-membership-program/ - this will give you access to live Zoom coaching.