He did a good job for his Practical Assignment. I know this video was taken and upload for their Practical classes assessment. And they are the Hospitality student. Sure once they get in to the real work environment they will perform much better. The trainer / lecturer did a good job as well. Well done Taylor.
@martinalicciardi32166 жыл бұрын
he didn't check her ID and said her CC number out loud. The two main things you should know!
@iwayanadnanraditya98074 жыл бұрын
I think for reservation in a hotel, the guest must receive a confirmation letter from hotel or voucher from travel agent,, and the guest must show this to receiption staff upon arrival time or the staff ask the guest about the letter or voucher, just to ensure that we serve the right person
@stevesand8845Ай бұрын
um….. no credit card swiper?
@MrVee247 жыл бұрын
brilliant for refresher training.
@ibetchan98663 жыл бұрын
What kind program are u use?
@KhalMohammadSharifi-y8j Жыл бұрын
Great I am familiar with this sistem because I am working as receptionist it is a good sistem really
@Adrax_5604 жыл бұрын
Nice very nice video here shwo everything in detail at check in process thanks
@ImranAli-lk4fi Жыл бұрын
Impressive video
@christiantrombley37777 жыл бұрын
Lol he says the credit number out loud bad idea haha
@miriamalfonso642 жыл бұрын
Yeah , we don’t suppose to do that . Now days the system is connected to the card reader and you don’t have to call the bank .
@alexanderc60682 жыл бұрын
I have Opera experience, and I'm looking for a job.
@anilkapoor72756 жыл бұрын
Will you please send me the download link for opera hotel management software
@sohailsaifi75052 жыл бұрын
You from
@MrDiegoSoldan6 жыл бұрын
6 minutes to check in is too much! more quickly to improve the service!
@petraskvarc3173 жыл бұрын
this only works in theory - when we have full and correct details (sometimes the guest is not who booked it and the booker didn’t bother to tell us), when there is no issues with payment (declined card for example), when they don’t query the location of the room (if we’re nearly full, finding an alternative may be a lengthy process, but we do our best) and similar. if you’re really unlucky, all three happen with the same guest. these are only quick examples, i’m sure thinking about it would bring all sorts of my memories back.
@annumomin27732 жыл бұрын
Are you working in somewhere currently please let me know 😊
@juanasimon86806 жыл бұрын
OnQ is more quick with check-in and check-out...6mins seems too long .
@rezasastro23094 жыл бұрын
Shouldn't it he asked for her ID?
@sohailsaifi75052 жыл бұрын
How are you
@egi84394 жыл бұрын
Handsome lua🌹
@egi84394 жыл бұрын
@@shobhiniibhowal2314 he is my bf. Dont bother me
@shobhiniibhowal23144 жыл бұрын
@@egi8439 no one is interested in you or him. You can keep him for yourself... N u r not good looking to be bothered...
@chantreaboeun7 жыл бұрын
The overall is good however you need to engage more with the guest by starting with small talk.
@giorgiosalutogirsang27656 жыл бұрын
it literally depends. You need to feel the mood of the guest if they are in a rush and tired just get the job done and be as polite as you can. Best advice is to get the job done fast and do short small talks, but be impeccable.
@em-oh-ji38536 жыл бұрын
Jeez. 6mins check-in per 1guest, they will get smash for sure in busy season!
@sohailsaifi75052 жыл бұрын
Vivanta by Taj hotel
@sohailsaifi75052 жыл бұрын
India 🇮🇳
@EmmanuelPhilosopherStar5 жыл бұрын
He did good job but the only area he was not supposed to say my bellman, better to say my colleage from Bell Desk or bellman will bring it up right away.
@sohailsaifi75052 жыл бұрын
Hello
@minhmrhoang14003 жыл бұрын
hotel registration
@sandrikgevorkyan36922 жыл бұрын
This dude didnt specify her room number in programme lol
@박재이유스3 жыл бұрын
You're so handsome!
@ABDULAZEEZ-wd5xk Жыл бұрын
Please never share guest card details to anyone, it’s guest privacy