Opera System : Registration with Reservation

The video demonstrates a standard operating procedure practised by the hotel front office department in registering guests with a reservation.

[@veronnica698]

He did a good job for his Practical Assignment. I know this video was taken and upload for their Practical classes assessment. And they are the Hospitality student. Sure once they get in to the real work environment they will perform much better. The trainer / lecturer did a good job as well. Well done Taylor.

[@martinalicciardi3216]

he didn't check her ID and said her CC number out loud. The two main things you should know!

[@iwayanadnanraditya9807]

I think for reservation in a hotel, the guest must receive a confirmation letter from hotel or voucher from travel agent,, and the guest must show this to receiption staff upon arrival time or the staff ask the guest about the letter or voucher, just to ensure that we serve the right person

[@MrVee24]

brilliant for refresher training.

[@user-ht1zn2sx5e]

Great I am familiar with this sistem because I am working as receptionist it is a good sistem really

[@christiantrombley3777]

Lol he says the credit number out loud bad idea haha

[@miriamalfonso64]

Yeah , we don’t suppose to do that . Now days the system is connected to the card reader and you don’t have to call the bank .

[@ImranAli-lk4fi]

Impressive video

[@Adrax_560]

Nice very nice video here shwo everything in detail at check in process thanks

[@MrDiegoSoldan]

6 minutes to check in is too much! more quickly to improve the service!

[@petraskvarc317]

this only works in theory - when we have full and correct details (sometimes the guest is not who booked it and the booker didn’t bother to tell us), when there is no issues with payment (declined card for example), when they don’t query the location of the room (if we’re nearly full, finding an alternative may be a lengthy process, but we do our best) and similar. if you’re really unlucky, all three happen with the same guest. these are only quick examples, i’m sure thinking about it would bring all sorts of my memories back.

[@sohailsaifi7505]

India 🇮🇳

[@alexanderc6068]

I have Opera experience, and I'm looking for a job.

[@egi8439]

Handsome lua🌹

[@egi8439]

@@shobhiniibhowal2314 he is my bf. Dont bother me

[@shobhiniibhowal2314]

@@egi8439 no one is interested in you or him. You can keep him for yourself... N u r not good looking to be bothered...

[@juanasimon8680]

OnQ is more quick with check-in and check-out...6mins seems too long .

[@chantreaboeun]

The overall is good however you need to engage more with the guest by starting with small talk.

[@giorgiosalutogirsang2765]

it literally depends. You need to feel the mood of the guest if they are in a rush and tired just get the job done and be as polite as you can. Best advice is to get the job done fast and do short small talks, but be impeccable.

[@rezasastro2309]

Shouldn't it he asked for her ID?

[@anilkapoor7275]

Will you please send me the download link for opera hotel management software

[@annumomin2773]

Are you working in somewhere currently please let me know 😊

[@ibetchan9866]

What kind program are u use?

[@sohailsaifi7505]

Vivanta by Taj hotel

[@em-oh-ji3853]

Jeez. 6mins check-in per 1guest, they will get smash for sure in busy season!

[@EmmanuelPhilosopherStar]

He did good job but the only area he was not supposed to say my bellman, better to say my colleage from Bell Desk or bellman will bring it up right away.

[@sohailsaifi7505]

You from

[@sohailsaifi7505]

How are you

[@minhmrhoang1400]

hotel registration

[@user-un2hc8wl9u]

You're so handsome!

[@sohailsaifi7505]

Hello

[@sandrikgevorkyan3692]

This dude didnt specify her room number in programme lol

[@ABDULAZEEZ-wd5xk]

Please never share guest card details to anyone, it’s guest privacy