Oracle AP Refund Process

[@dennislin0328]

You did a good example for Oracle AP refund process, that really helps! Thanks for sharing.

[@OracleEbizandFusionVideos]

Glad it was helpful!

[@safwanmohammed372]

You are a life saver..

[@OracleEbizandFusionVideos]

Thanks

[@Sambuddha_Bhattacharjee]

Hi Arvind, awesome work!! Can you please create a video on intercompany transaction from AP and AR point of view..I mean to say when the supplier and customer are intercompany parties..

[@OracleEbizandFusionVideos]

Sure, i will... But if you are interested in AGIS intercompany transactions related vidoes, then you can refer my channel and look for playlist of AGIS which will show these videos

[@abhinavkaushik2664]

@@OracleEbizandFusionVideos Dear Sir, Is AGIS possible without having intercompany flexfield qualifier between two different COA and which are already in use.?

[@OracleEbizandFusionVideos]

@@abhinavkaushik2664 I never tried that scenario...but i think its difficult to perform reconciliations of intercompany accounts without intercompany segment qualifier

[@advit2517]

AP Scenario in oracle fusion If Invoice is already paid and payment is also reconciled with Cash management. Due to some reason we want Refund from supplier? What is the exact process we follow in oracle payables if PO is closed and PO is finally closed

[@fionfionfi]

Hi, I have a question. the scenario is as follow: I have a debit balance in my AP resulted from overpayment lets say $ -2500. and supplier refund us $2000. When I want to clear the $-2000 to offset against the debit balance. However, my system prompted and say cannot enter negative payment amount. Please advise.

[@OracleEbizandFusionVideos]

Can you clarify more on your actual sequence of events which resulted in Overpayment of -2500$? I am trying to understand how system allowed you to make over payment of an invoice

[@RajeshThummala-n8j]

I had a question actually the scenario is we prepaid vendor rs 3000 but vendor had returned us the whole 3000 to our account becuase of the reason the prepayment amount was not used by vendor or we didnt satisfy with vendor services. So in this should i proceed the same way that i create a credit note for whole -3000 and close it as refund. And for to close prepayment balance create dummy invoice and apply aginst advances. Is it correct?

[@OracleEbizandFusionVideos]

Yes, this should work... But ensure that you test this in test environment to ensure that Accounting entries are generated as expected to close off all the required balance in all the concerned accounts

[@RajeshThummala-n8j]

But in gl it showing incorrect balance

[@OracleEbizandFusionVideos]

Can you let me know the sequence of transactions which you created and the accounting entries which system generated

[@coolzami1]

Thanks Arvind for this video. Can you please upload video of prepayment reversal?

[@OracleEbizandFusionVideos]

Sure

[@shanzabatool1928]

Hy Hope you doing well Please answer me which software use for refunds for e- bussnniess just like Sam's or Walmart or amazon.. Which software we buy or login tell the complete name or link

[@OracleEbizandFusionVideos]

In order to capture refunds, you need to login to Oracle ERP system and enter the same. I am assuming Sam's or Walmart or Amazon are created as Vendors in your Oracle ERP system and payments are already made to these vendors

[@shanzabatool1928]

@@OracleEbizandFusionVideos Thank you for responding Actually I want to know exact software name with details link which are used for refund from sam's club or Walmart or amazon

[@OracleEbizandFusionVideos]

I cannot comment on that.. It all depends upon the operational system used by Sam's Club or Walmart

[@coolzami1]

Hi Aravind, can you please upload supplier merge video?

[@OracleEbizandFusionVideos]

Sure

[@surendrareddy3471]

I have a question - We have paid to Vendor Rs. 5000 in form of prepaid & Vendor was provided only Rs.2000 worth of goods. Just assume that, he is not in position to provide goods or return the remaining amount. In this case what we can propose to our Client or Business.

[@OracleEbizandFusionVideos]

So, yours is a scenario where you want to receive refund for the remaining amount from vendor... if so, follow whatever i mentioned in my video for Prepayment scenario

[@HammadKhan-kt1tu]

How we can get refund from sams club

[@OracleEbizandFusionVideos]

Probably you can use the same process which is explained in this video

[@surendrareddy3471]

Can you help in this query : Online accounting could not be created for this transaction please submit the creating accounting concurrent program with the report parameter set details to determine the problem. Create Accounting program has completed with warning. What could be the reasons for resolve this issue. Could you please make an video oracle payment setup that are using Payment Method + Payment Document+ Document no (Ideally check ) + Payment process profile**** Thanks for your help in this regards.

[@OracleEbizandFusionVideos]

Run Create Accounting program with report mode as "Detail" and that should give the details of the reason as to why system is not able to perform accounting for the transation

[@sohailsahab5884]

Sir kindly create a video to get refund from Sam's club

[@OracleEbizandFusionVideos]

Did you try following the steps which i mentioned in this video for your Sam's Club refund scenario?

[@sohailsahab5884]

@@OracleEbizandFusionVideos No, because i don't know how to use oracle

[@OracleEbizandFusionVideos]

@@sohailsahab5884 do you mean to say you never logged into Oracle ebs, but want to create a AP refund transaction now by logging into Oracle ebs?

[@sohailsahab5884]

@@OracleEbizandFusionVideos yes exactly

[@sohailsahab5884]

I purchased some products online from Sam's club. But never received when i tried to contact customer support department they don't responding me well. And saying that kindly recheck your surroundings and they do not issue refund. So that's the reason. I want a refund from Sam's club

[@nikhiljain3081]

You didn't show how to apply C M to Invoice.

[@OracleEbizandFusionVideos]

Thats not objective of this video... The objective of this video is to show Refund process for a open CM