Oral-B IO teardown/repair and impressions

[@cjphillips4436]

You saved my brand new toothbrush! Thanks to your video I was able to find out how to disassemble the handle and reset the toothbrush software by taking the battery out for a few moments and then putting it back in. Thank you!! I’ll be watching your channel for more! 😊

[@dtseagull]

Thank you. Your video allowed me to fix my OralB iO series 6 that was 4 months old. Like many comments below, the magnetic head detached from the shaft. I little tip I discovered to get the head back on correctly was to soak the magnetic head in acetone and using a fine, sharp and strong needle, dig out the old epoxy. This took a while and multiple soakings in acetone. Once all the old epoxy was removed I added one drop of super glue on the shaft and reattached the magnetic head. It is working perfectly now. I rang OralB US. They never followed up with email as promised. I emailed them and after explaining what was wrong, their response was "no receipt, no warranty. We will send you a $10 discount voucher." Are you kidding me OralB. $120 toothbrush that breaks after 4 months and they drag their feet and then offer $10. What a joke and what poor customer service. Once again, thank you as you saved me throwing away the toothbrush.

[@letsfixitgarage]

Thanks for sharing your experience! Yes somehow both Philips and Braun are shooting in to their own foot with this no spare parts policy.. the brushes are well designed and really repairable but company policy makes it impossible. I believe the biggest problem is that a lot of times people don't see that they are throwing away the magnetic head that is ripped off with the brush head.. toll now all the people that asked my help didn't had the head with them, always thrown away..

[@violaberner6491]

I wonder if you could record a video on reattaching magnetic head as mine also detached from the shaft.

[@walterweichsler7178]

Thanks for your detailed explanations, the magnet on the Motor is for a force sensor, it works together with a HAL sensor on the PCB.

[@letsfixitgarage]

Thank you for explanation have forgotten about pressure sensor and how it's implemented in this brush. Really interesting design.

[@wiseXD]

Who else landed off in this great video after breaking the moisture membrane?😅

[@r_v_t]

I am asking for a friend :)

[@safari27]

😅😅

[@andreyzhidkov6509]

Apparently, I damaged my back seal (don't believe I did), and it didn't fall under warranty. What do you replace it with?

[@wiseXD]

@@andreyzhidkov6509 I did not repair it yet. I am just being caruful avoiding water ingress.

[@letsfixitgarage]

@andreyzhidkov6509 another seal from a donor toothbrush.. haven't found till now these sold separately.. Philips toothbrush seals could work also but they are more difficult to remove..

[@pcis8000]

Thanks! This has helped me repair my toothbrush after the battery failed after just under 2years! Saving me hundreds of pounds vs buying a new one. TYSM

[@letsfixitgarage]

You're welcome and thanks for the feedback!

[@notmyname42]

Very nice video After I changed the battery on my io9, the unit didn't turn on and I was worried that I had made a big mistake After some troubleshooting I found out that the "teeth" of the battery compartment were recessed and were not making contact with the battery anymore. I just got a pair of tweezers and pointed them back to the battery compartment and then everything started working again What a relief 😅

[@jiawx]

Mine doesn't hold charge (if I forget to charge it all the time then I can't use it) so I have successfully taken it apart, got the battery out and put it onto a smart charger to test the capacity, but I now can't put it back together. I hope you post a video of this soon 😀

[@letsfixitgarage]

What seems to be the Problem? It should just push in place..the springs and plastic holders have some resistance but it shouldn't prevent it to set the battery in place..

[@zacharytrouve4437]

This was a very helpful video! My only issue would be that sometimes it's a bit hard to see what you're doing, such as when you separate the gray plasic shell from the lighter one underneath it, but overall this has been an extraordinary help, and I'm very glad I found this video!

[@letsfixitgarage]

Thanks! Note taken.. sadly convenience in filming with mobile phone has these disadvantages.. hope to improve soon :)

[@kon-jakub]

Very useful video. The problem I have with my iO is that it does not hold the charge. When put on the charger it seems to be working fine, charging up to 100%. But then when I try to use it it discharges to 0% immediately. Thanks to your vid I opened the brush and measured the capacity of the battery and it looks OK (729mAh). When I installed the battery back it worked fine for couple of days and the problem with immediate discharge came back again. Any ideas on where to start and what can be the possible reason?

[@letsfixitgarage]

Sorry don't have concrete solution.. didn't had one like this till now. But if it discharges that fast something should heat up on the board. Try inspecting with finger or thermovisor would be perfect for this..

[@kon-jakub]

@@letsfixitgarage Thanks for the hint, that makes sense. I'll check the thermovision. 👍🏻

[@vyvaqt738]

@@kon-jakubbro i get the same thing whats the problem

[@kon-jakub]

@@vyvaqt738 no idea, I haven't spotted anything yet :(

[@PatrikGerenmark]

I have the same issue. Haven't managed to open up and test the battery yet. The bottom sits very tight. If anyone have a solution I'm all ears. Thinking about 3d print my own tool to open. But if it isn't the battery.. then what?

[@sokoloft3]

I wonder if you could dremel that spot weld off, replace the seal (if you can source one), then maybe JB weld the shaft back on. Just a thought. Thanks for the video and your thoughts. Wanted to see a tear-down before I get one. My dentist keeps trying to sell me on one. Seems decent and I like the socketed 18650.

[@franky-161]

i think the only way to prevent mold and toothpaste build up is to wash the toothbrush and head every time and keep them separate to dry

[@letsfixitgarage]

there is other way but it involves changing your habits and that's not what a user wants to do :) best way is to hold the brush with levitated back side in that case toothpaste drips back ant not on to toothbrush. of course washing it thoroughly after usage is a must with this design as well.. as the head has hallow design..

[@KiIIMiser]

I’m not sure what version IO I have but one thing to note is there is a metal pin that connects the plastic bit at the top to the white plastic around the circuit board. That pin has to be pushed through to be able to remove the top plastic piece after removing the two security screws

[@letsfixitgarage]

I take the pin out in 12 minute. all IOs have the same power unit..

[@user-dz9jj8et8m]

thank you for your help, helped me to get mine going until the new one arrives

[@michaeldargan3163]

It’s so annoying that Braun (P & G) do NOT provide spare parts. This (Io9) toothbrush is $749 recommended retail in Australia and I think it is indefensible of Braun to not provide parts. My wife’s brush has the detached shaft problem, and from my examination it would be a simple job to replace the part if all other components are working. Thank you for your video and spending time putting it together. I know there are No parts in Australia, no parts in the US. What about the EU, surely this policy contradicts the EU approach to sustainable production practices?

[@letsfixitgarage]

sadly no parts in EU as well... hopefully it will change if Right to repair will get a stronger foot in regulations. But at this moment service centers think that users are not qualified to desolder 2 points on a motherboard...

[@jzonneveld9849]

Perhaps a spot welder will do the trick...the kind they use for spotwelding clips on batteries. But my pick will be is to buy a new IO3 on sale and desolder the complete part drive-shaft-seal-etc (as shown in the video) from the mainboard to be used on the IO9. Do not buy the IO2 as I've been told that it uses an other motor/drive...but I can not confirm it though.

[@letsfixitgarage]

Spotwelder for batteries is to weak for this job.. Tig welder would do the job but there is no place to get in and leveling it out would be a pain as well... Good idea for "brand new" parts ;) yes IO drives are identical but same as you didn't had Io 2 in my hands...

[@amyelliottower2536]

Your videos are very informative and easy to understand. I say this as someone who's only been exposed tangentially to the secret world of electronics. I've seen that many of your videos are focused on smart toothbrushes. As a software developer, I can only evaluate the two from the perspective of code and app functionality and feel that both oral b and sonicare are almost identical in that regard. How would you evaluate these two in terms of hardware. Do you feel like one of them has a superior design over the other ( more elegant , resilient , etc .)

[@letsfixitgarage]

I would say that technically they are both top of the line. In Philips they use the same electromagnetic drive on almost all of their brushes for quite some time, even the cheapest and they are more repairable. IO is quite new. now when they introduced the electromagnetic drive I would say they are on the same page as Philips maybe even better but no idea how it will show in the long run and how available the spare parts will be.. at this moment I would choose Philips as they are longer on the market with this technology and spare parts are all over the internet. But the best would be to try both and see which you prefer as they feel quite differently..

[@mr2cqql]

On mine IO9 the upper seal split, I wish they do sell the housing shell.

[@letsfixitgarage]

Yes sadly no spare parts from Braun :( Try looking on eBay for broken ones usually housings are ok on these brushes..

[@DilanRoshani]

Thank you for the video, very helpful. I would to know the part name or number for the gray plastic shell at the top that you replace. Where can you get one of those?

[@letsfixitgarage]

sadly when I contacted Braun i got answer that they are not selling spare parts for these brusches.. hopefully in some time there will be some 3rd manufacturer who will produce this part but for now best chance is to get a broken one off ebay..

[@andyd1237]

Hello I have problem where brush turns off when you apply pressure even though display reads ok battery voltage, any ideas?

[@saadenv2011]

Thank you for your videos i started a bussiness from fixing oral b toothbrushs watching your videos can you make a video on the commen problems with io motherboards . Thank you again ❤

[@letsfixitgarage]

there will be some in the future, but if you started your own business then give back something to the community ;) I'm sure there is a lot of experience that you could share as well

[@Liserunner]

My iO8 sounded weird and the head didn't rotate. I removed the head and I found that the shaft (complete with the glued magnetic head) was free to go out off the body. Does anyone know if is possible to replace the shaft? It is out of the device exactly how showed in the video.

[@letsfixitgarage]

Much easier would be to replace the whole electromagnetic drive. Just 2 solder points.

[@LeonardoLiserani]

Thanks! Please, could you help me to find an online shop where I can order these kind of spares ?

[@letsfixitgarage]

To my knowledge there is no spare parts for the IO at the moment.

[@duden229]

What type battery it used it and we’re could I buy one??

[@cogsnbanjo]

Very many thanks, it was a very useful video and saved me having to shell out for a new brush. I would buy you a pint if I could.

[@plexterblonk5712]

Very good video i have a problem with the on button it dont respond anymore what to do😢

[@letsfixitgarage]

First thing is to open it up and inspect for water damage. Then you can check the button in continuity mode.

[@keithsmith619]

Can you make a vid of how to open the round black charger stand Oral-B io…the plug cable near the back is kinked thanks 🙏🏽✌🏾

[@letsfixitgarage]

usully the older chargers are epoxy filled so there is no posible way to open it up.. havent tried but I believe this new one will be the same

[@gunessaruhan2551]

I had always a oralb brush. My former one lasted 12 years. Now I bought an io8 last summer. IT fell down and first the display stoppe showing so I thougt ok, no problem, don't need it. Then the Part you hold in the hand in the last scenes Fell out. Now I want to fix it😢

[@letsfixitgarage]

if you are talking about metal part then only fix is to replace the whole electromagnetic drive. no chance to repair that.. if you are from europe you can write me [e-mail]

[@gunessaruhan2551]

@@letsfixitgarage Thanks for your answer, unfortunately I am from Turkey. thanks anyways

[@chrischavez8058]

My oral b io when I tried to change the head the shaft stayed in the old head, I noticed the new head didn’t vibrate and after an inspection I found the shaft still in the original one. After watching your video I believe my only option is to buy a new one?

[@letsfixitgarage]

if only the black part was removed I assume it is possible to glue the old one back in place with epoxy. but its a tricky process if you put to much glue it will stick out and not vibrate as well.. easiest repair would be to get a donor motor and replace the whole unit.

[@he11ojake]

I have two: IO7 and IO9. When the battery issues started, I got the replacements. I put them inside, and both toothbrushes worked fine, and the seal membranes were not damaged. But just after 2-3 days, one died, and the other could not pass the Hello launcher. I opened both of them - a lot of the liquid inside. Two questions: 1. Could it be that the liquid caused some short circuit, which is not repairable (unless you replace the motherboard)? 2. What I understood is that although you can open this kind of toothbrush for battery replacement, in most cases, you cannot put them back with the waterproofing you had initially. So it just doesn't make an immense sense. Thank you in advance for your reply!

[@he11ojake]

I think I understood my mistake: When I put the metal ring back, I didn't make sure it snapped back into place with the small plastic clip.

[@letsfixitgarage]

Thanks for letting us know your findings. Yes this new design is not as reliable as old one so you need to pay close attention if everything is in the place... As for water damage if it damaged the LCD screen there is no other way as to replace the motherboard.. as LCD is glued and is very fragile if you want to.exchage it.. where are you from maybe I would have working motherboards for your repair. Write me to [e-mail]

[@fbongiorno]

Great video - where do you get parts? I need to replace the plastic neck like you did.

[@letsfixitgarage]

Donor brush. Braun doesn't offer spare parts.. that's what I got when I asked them for parts. Maybe in some time Chinese will start producing them but at the moment you need a donor brush for that :/

[@fbongiorno]

Thank you for the quick reply! Bad news, I glued it in the meantime. 😅

[@letsfixitgarage]

If it holds, that's good news :)

[@GodsMemeTV]

After 2 years my Oral-b 8N started to sound weird. The whole thing vibrates like crazy but the brush head is not spinning as fast as it should. Battery is draining much faster and the area around the display goes warm (not hot) after 3 minutes of use. I tried to soak the rod in warm water but didn´t help at all. It looks like no matter what brush head I use (new or old) its just not sitting tight enough on the rod, its too loose. Same thing happened to my Philips Sonicare, vibrations got very strong but the cleaning effect was near to zero :(

[@letsfixitgarage]

With Philips it's much easier.. have few videos explaining how to fix that issue. Regarding IO I speak in this video about shaft breaking off the motor. This looks to be it in your case. Open it up and check if the shaft is still connected to the electromagnetic drive. Sadly there are no spare parts by Braun. If you're from Europe you can write me an email maybe I can help you.

[@Saterik82]

I've had one for just gone 12 months and found it to be broken when I went to put the brush head on. It looks like the magnetic piece came off and stayed inside the brush head, which then results in it not spinning/vibrating properly. Having watched your useful video, it looks like this might be somewhat fixable if I take it to part and then perhaps use some kind of epoxy to attach back to the metal rod. Do you think that would work? I've always found electric toothbrushes don't last, so I'd been extra careful about looking after and cleaning this one!

[@letsfixitgarage]

If it's only 1 year contact the seller for warranty. Braun replaces it with new one in warranty period. I doubt that epoxy would hold. There is a lot of vibrations and even the magnetic head that is epoxy glued in factory sometimes comes off.. so to glue the shaft and then to get it straight.. seems quite difficult but is you succeed make a video ;) I think a lot of affected users will be glad to see this solution.

[@dougfriend8669]

I have the same problem! Did you solve your issue???

[@siema114]

I have the same problem

[@dougfriend8669]

@@siema114 luckily i am still under warranty. I sent mine in for repair a few weeks ago and they sent me back a new toothbrush. Process was smooth. 2 year warranty

[@jessicathatsme7945]

Oral b is refusing to fix mine. I got it as an Xmas gift and the person who gave it to me doesn't have the receipt. It's absolute bullshit. It literally broke after 4 months of use

[@dannyarcher]

That’s exactly what’s happened to mine the epoxy has snapped away from the magnet and the shaft. Mate where r u based and do you repair these as I’ll happily pay etc to get it repaired? How can I reach you?

[@letsfixitgarage]

It's possible. Write me [e-mail]

[@Incip1]

I have a series 3. after opening very carefully and replacing battery it no longer works. original battery doesn't work or charge either. I read in their manual not to open or "it will stop working". and also to replace the toothbrush head after dropping "even if there is no visible damage". I feel like they have prevented user repairs by design, but I dont know how exactly

[@letsfixitgarage]

Difficult to say as I haven't had series 3 in my hands but series 6-9 don't have any anti opening protections.. you can open and close it as many times as you want the same is true for battery.. if you had to replace the battery initially, I would look for problems on the board. Maybe something heats up.. charge the battery fully externally and try to plug it in the brush. If nothing happens check the fuses.

[@Incip1]

@@letsfixitgarage I charged in my external charger to 4.0v, still nothing. I dont see fuses the same as you describe but maybe I need a magnifying glass

[@letsfixitgarage]

Yes you will need a magnifying glass or at least what I saw on series 6-9 motherboard fuses are really small. They have 2 fuses one for the drive (bigger one) and one for the brain. They are located next to each other.

[@gtube2010]

Great video! Could you please tell me what the ceramic piece is inside the charging coil and what the spring is for? I took the bottom of mine to replace the battery and the ceramic piece (I believe) had cracked into two. I put it back together without the spring and the ceramic and it doesn’t charge quickly so I’m assuming the ceramic piece is required for the charging to operate. it does seem to charge but it probably 1/10 of the rate of when new. Any insight would be appreciated!

[@letsfixitgarage]

Difficult to say.. from my opinion ceramic piece shouldnt affect the charging process... and spring is only there to make pressure on the whole inside to have the toothbrush up to the rubber seal..

[@gtube2010]

Well, it seems the ceramic piece is required. While not magnetic it has inductance properties and in this case hugely affected the charging. I got a glued my broken core, popped it in, and it’s now charging like new. Zero to hero in about three hours! So if anyone’s reading this, and wondering what they should do with their cracked ceramic core, super glue it and put it back, it’s required!

[@skeptic9876]

its a bit disappointing they're still using the same battery i have in my IO6. Mine started cutting out after 1 year when it said it still had 65% battery. I've replaced it today with a vapcell F12 1250mah i hope it fixes my issue will be interesting to see if the capacity is really 1250mah and if it lasts longer than the original battery.

[@letsfixitgarage]

Let us know in a month or so of usage. I saw few brushes that have problem with batteries but I was suspecting the motherboard on discharging it. Would be interesting to know your experience.

[@skeptic9876]

@@letsfixitgarage for me it cut out at 65% as if the battery was 0% then when i put it on charge it would immediately start charging and show 65% straight away on the display. It would charge to 100% and the same thing would happened when it hit 65%. will let you know how the new battery performs :)

[@AceDenied23]

@@skeptic9876how’s it been performing

[@ykim1993]

Everything works except the display..it doesnt show for some odd reason. Any suggestions?

[@letsfixitgarage]

Not really concrete solution but.. get yourself a donor board and either replace it completely or check them one with another.. replace the screen..

[@PedrodelBosque]

Thank you very much for the video. Do you have by any chance the schematic for this toothbrush?

[@letsfixitgarage]

No, sadly there is none that I know of..

[@PedrodelBosque]

@@letsfixitgarage thank you, very useful video nonetheless

[@VRTDM]

Overall, which Oral-B IO version do you recommend, the 6 or the 9? Thank you!

[@letsfixitgarage]

If budget is tight go with 6 drive is the same but if money is no problem 9 with colour display is a nice view.

[@VRTDM]

@@letsfixitgarage Thank you.

[@arturczura]

Thank you for this amazing video 😊

[@willperito]

My non-IO9 brush no longer charges... I didn't find any broken connections, the battery is fine... Do you have any suggestions on how to fix it?

[@letsfixitgarage]

Which model is it if it's non-IO?

[@andrewkitchen2723]

Any idea on an io6 that fully charges and then keep randomly switching itself off, from 100 percent after a few seconds of brushing then swiyches off and falshes red to indicate battery empty. I have also changed the battery for a new one and it is still doing the same thing?

[@letsfixitgarage]

Difficult to say.. needs a hands on approach to have a detailed look.. check voltages on board, fuses, charging chip or even charger could have issues..

[@kreonti]

Hi, my Oral b IO 9 it doesn't Turn ON. I replaced the battery with a new one , I checked the ⚡️ voltage of the battery and it shows 3.6 Volts. Any help please?

[@letsfixitgarage]

check the fuses and if there is no water damage, usually its on the under side.

[@carlosvalle8694]

Mine still vibrates but it vibrates differently and is louder I think it’s the build up of the tooth paste and the white mold thing because i never really rinsed it…. do I really have to take it apart to get the build up out of the vibrating area where the brush goes?

[@letsfixitgarage]

Don't think so. Just put it in a warm water head down and leave it for some time. It's kind of water proof but I would cover only the white plastic with water not the silver metal ring. Then put it under running water and turn it on it should clean itself.

[@Daniel-ot5lk]

Any news from Braun regarding motor replacement? I also have one of these without the magnet

[@letsfixitgarage]

Yes. Contacted multiple Braun representatives and got the same answer: no spare parts only replacement handle for 189eur... Sad view on repairability and environment..

[@Keithlodge78]

Hi, I have an i07 model and want to open it. Oral b says doing so will “destroy” the appliance. Is this true? Is there risk involved?

[@letsfixitgarage]

as you can see in the video opening it and later reassembling it will not lock or somehow destroy it.. if you dont know what you are doing its possible to short out something as there will be open electronic components. but if you are careful all will be fine. check the video and remember all the parts how they are taken out in which order..

[@catherinetaff144]

My issue is the shaft broke at the epoxied location, but I tried gluing it back (with epoxy) and that didn’t fix the problem. Looking at the brush head, the magnet inside moves up and down when you manually rotate the head, so that makes me think the whole magnetic piece in the handle should go up and down. Is that correct? What might make it stop moving in that direction, but still vibrating? Thanks! Does the Series 9 have the same motor as any lower priced models?

[@letsfixitgarage]

yes epoxying it back is not as straight forward as it seems.. it could be that you put to much of the glue ant head didnt got all the way in its original place.. i was thinking that first you should make a groove on the epoxy inside of the head for the excess of the glue to escape. and when the head sticks out its not able to give vibrations to the brushing head as it should..

[@letsfixitgarage]

and regarding motors i believe all IO toothbrushes will have the same drive unit

[@jesusbleda6397]

Hello, I have two oral b io toothbrushes, and they don't work, I opened them thinking that they could be the batteries, but they had a 3.6 v charge, but I realized that there was a lot of humidity inside, the motor with robin, the fact is that they do not turn on, what could it be, thanks

[@letsfixitgarage]

Well water is tricky.. there could be shorted component or a PCB track that corroded away. You can check my Philips Sonicare water damage repair maybe it will get you some tips but these are difficult repairs. Another way would be to replace the motherboards if needed write me an email have some as spare parts. But main thing would be to find out why and throu which point water got in.. it should be waterproof..

[@aaronquinn5877]

The little cylinder inside the coil of mine has cracked. Can that be replaced?

[@letsfixitgarage]

Should be, it could be some glue that holds it in place but had few toothbrushes where it fell out so it shouldn't be to strongly glued

[@LegendsOfLiberation]

I did a battery replacement but now it doesnt turn on at all.. any ideas? I left it on the charger and it felt warm and the heatsinks are also warm when I opened

[@letsfixitgarage]

Hmm difficult to say.. maybe the problem was elsewhere why did the battery failed first.. and what kind of heatsinks do you have in mind? On the motherboard there are no heatsinks..

[@DarkFata95]

Hi, I have the Oral B iO Series 6N, without the magnetic charging port with the 3 hole to twist. This Model have the long stand charger, like the genius. Can you tell me how to open this model? Because my stand charger doesn't have the 3 holes to hold the toothbrush to twist. Thanks, maybe you can do a video?

[@letsfixitgarage]

The same procedure. Insert the charger in to hole and rotate counter clock wise. It will be even easier as with 3 holes ;)

[@smackarelli1]

Is there any way to order the plastic head you changed from somewhere? It's hard to find a donor :(

[@letsfixitgarage]

sadly no. got response from authorized Braun service that there is no spare parts for this brush.. if you are from Europe drop me an email maybe I can help you

[@smackarelli1]

@@letsfixitgarageSent you an e-mail :)

[@frei7777]

Pursue sensor. How does it work?

[@saadenv2011]

Small magnaic sensor on the board and a small magnatic intall on brush motor when you press on the head the magnatic come closer to the sensor and cange colour

[@Biser_Vasilev__s7]

What is the battery model and how many milliamps is it?

[@qrsimon]

Sanyo? UR14500AC 740mAh - 1.52A. 14mm with and 50mm long

[@Kirby.Collects]

I dropped my IO9 on the floor and now it makes a loud vibrating noise when holding it in some ways. Do you do repairs?

[@letsfixitgarage]

Yes, write me [e-mail] and we can check if we can work it out..

[@PGo89]

Have io5 series, just stop to work, no lights on buttons, short lights appears when I put it on charge and push both buttons. Reset, battery remove, didn't affect. What could be a problem? Can new battery help with this issue?

[@letsfixitgarage]

If the battery hold charge, doesn't discharge - doubt it... If there was water inside need to remove motherboard as usualy more damage is on the back side...

[@PGo89]

Thank you for the answer, will check, but as I remember there was no visible water leak.

[@zapatero-photo5597]

@@letsfixitgarage I opened the toothbrush to check the battery type to order a replace battery. When putting it back in the housing, unfortunately I didn't put the silver ring properly on the rubber seal. I used it 2 times and the display stopped working. There's a tiny bit of dry toothpaste visible on the side of the motherboard below the screen. Is there any chance to repair it without replace the screen or the whole motherboard?

[@letsfixitgarage]

Difficult to say, try to dry it out and insert charged Battery if your lucky maybe that's all it takes. If no there could me motherboard damage I would not exchange the screen they are very fragile better to exchange complete motherboard..

[@cerberus840]

I have the model oral b io 5 and it sounds weirder than usual. I can also see the sensor light on the plastic why?

[@letsfixitgarage]

Can you explain what is happening with the light? Can't understand the issue..

[@lilsinl6118]

mine is oral b io6, the charging station is a little bit different which lacks the notches, how can I remove the cap with other tools?

[@letsfixitgarage]

Procedure is the same insert the charger and rotate the base. It's even easier with this type of charger ;)

[@Prride1987]

Hi. Some water got into io toothbrush and the back internal parts caught some rust, I left it dry and today tried to switch it on and it's working just fine . Do you think it's safe to use ? no idea what to do

[@letsfixitgarage]

The same as in Sonicare brushes for electromagnetic drive it has zero influence just keep the electronics dry and it should be fine.

[@honkinggeese]

Hi, do you know where I can buy the top cylinder head replacement (the one onto which the brush plugs in)?

[@letsfixitgarage]

Sadly there is no spare parts from Braun.. and I haven't saw any in AliExpress or so.. only option that I see is eBay at the moment.. but there is a risk to get damaged drive as well..

[@PeterHoppenstaedt]

Where do I get a new plastic head?

[@letsfixitgarage]

Sadly no spare parts from Braun :( only option is to find a donor toothbrush.. check eBay or similar sites..

[@PeterHoppenstaedt]

@@letsfixitgarage thanks

[@animepcgamer]

Thank you for the video! Made it very easy to disassemble and clean the top part. The stuff that was cleaned out though 🤮

[@letsfixitgarage]

Yes IO series tends to accumulate much more dirt as the older genius brushes.. interesting how will they hold up with water tightness with that kind off dirt..

[@lovestop101]

Now if i did poke a hole in the micro mesh seal.. how would you fix this?

[@lovestop101]

I always charged my IO in the charging case it came with.. but it would charge to 100% and not turn on when I took it out. I just opened the other charger (where the bottom of the charger opens the bottom of the toothbrush) and it seems with this method the toothbrush turns on automatically).. i stupidly thought the mesh seal was a reset button and heard a little pop

[@lovestop101]

Could I just cover the external side of the mesh seal hole completely?

[@letsfixitgarage]

Well the mesh is there for a reason. I assume some water gets in and it escapes through the mesh. Would suggest to open it up and carefully remove the mesh sticker and reapply it pushed a little bit sideways. Not sure if functionallity will be 100% as original but I would give it a try. you can cover the hole with hot glue anyday ;)

[@lovestop101]

@@letsfixitgarage thank you

[@lovestop101]

@@letsfixitgarage repositioned the seal, no issues. Thanks again!

[@jessicathatsme7945]

My magnetic head rips out with the toothbrush head every time I take it off. I then have to remove it with tweezers and attach it back. What type of epoxy do you recommend to glue it back and is it necessary to disassemble the tooth brush to glue it. I have contacted oral b and they refuse to send a replacement because I don't have the receipt. It was a Xmas gift. Jerks.

[@letsfixitgarage]

Additionally I would add some grooves to the shaft and maybe inside of the head for better "traction" I would disassemble it. It's easier to check that it goes all the way in. If glue will prevent to go all the way down it will stick out and brush head will either not sit right or get damaged using it...

[@nhat_is_da_le]

Hi so hopefully you can help me out. I just got the i09. I put in a new head and it won't spin. The brush turns on and vibrates and everything. I haven't gotten another head to see if that's the problem. But I'm wondering is that magnetic cylinder piece connected to the drive supposed to move when you turn on the brush or just vibrate?

[@letsfixitgarage]

It's very small, but strong movement/vibration. Try to place a finger on top and press down to see if the ring light changes (imitate pressure on the teeth: this brush has to low, optimal, and to strong pressure lights) if you feel strong vibration and lights are changing Problem is in the head. Maybe it didn't go all the way down or maybe it is defective..

[@nhat_is_da_le]

@@letsfixitgarage thank you very much. That was very helpful I'll give it another try. Appreciate you taking the time to answer me.

[@letsfixitgarage]

I got a notification that you replied to me but app can't find your comment...

[@nhat_is_da_le]

@@letsfixitgarage lol. Thank you. No actually I replied asking to see if I can send you some pictures or videos. But then I realized what was wrong. The person who sold me the toothbrush magnetic piece broke off this whole time. I just didn't know. Bad seller. But thank you though

[@letsfixitgarage]

@nhatle2160 thanks for the explanation! it helps to learn more on these "remote diagnostics" what to expect in other cases when you know what was the problem in the end :)

[@Aki-sp8dq]

Is the body of these io same on these models? Meaning does io 8 shell/body fit to io 9?

[@letsfixitgarage]

I think so. What I saw they differ only in io9 having additional tongue cleaning mode. Hardware is identical.

[@ДенисФисак-ц5в]

Hi, my oral b doesn’t indication on display. Help me please

[@letsfixitgarage]

don't have one solution for this.. needs to be diagnosed.. had few dead ones where it had water damage. for that the whole motherboard needed to be taken off as damage was on the back side..

[@hok-man]

Hi where could I buy spare parts or broken units... the screen on mine is broken and would like to try to fix myself. or would you be willing to sell me one of the broken ones that has a good board. Thanks.

[@letsfixitgarage]

@Hok Man sadly for now there is no spare parts. I have some brushes, depends where are you from maybe we can arrange it. Write me [e-mail]

[@JHRoss2]

My monitor doesn't work anymore, how can I repair it?

[@letsfixitgarage]

take it apart and inspect it. maybe there is a lose solder joint or water is inside that would mean more problems. additionally as far as i know there is no spare parts from Braun so either eBay or other second hand is only option for spare parts...

[@Stihl_OK]

В плане надёжности и ремонтопригодности старые Genius Х получше чем IO6 будут, у них и плесень реже говорят заводится?

[@letsfixitgarage]

If there would be spare parts I would say IO is even easier to repair then older ones easier to exchange the components, but there are no parts to get... As for the mold IO has bigger gap for toothpaste to build up so yes it's more likely to get it and it's more fragile, if droped upper plastic part breaks easily metal shaft is fragile as well.. but it is more silent, stronger vibrations, faster charging and housing is of hard plastic. Genius series had problems with rubber housing getting mold or peeling off.. everything breaks but in my opinion genius is sturdier then IO..

[@Stihl_OK]

@@letsfixitgarage Thanks for your reply. I bought a Genius 8000. I like everything so far. After use, I wash it, wipe it with a towel, and leave the handle open in a dry place, I think that this way there will be minimal chances for mold.

[@letsfixitgarage]

Yes this kind of care should be enough to keep it in good condition 👍

[@nitesh17101]

Does 18650 battery work on it? Or only 18500 will work?

[@letsfixitgarage]

It will not fit. 18650 is much bigger I will remeasure the battery and let you know but it's much smaller its not 18500

[@nitesh17101]

@@letsfixitgarage Damn yes my bad. 14500 is what I used in it successfully.

[@letsfixitgarage]

Yes 14500 is the original battery measurements. Voltage is the same as with 18500 so it can work but it will not fit.

[@nitesh17101]

My io is not opening from bottom. It doesn't twist even little. Any other way?

[@letsfixitgarage]

Nope. Only braking it. It can be that some toothpaste accumulated in the gap and it prevents to easily twist it. But holding firmly and applying a lot of pressure so it wouldn't skip is the key and it should turn. If you don't mind scratching it you can always use plumber pliers and twist it open. But chrome will get damaged and additionaly the cap can be broken...

[@nitesh17101]

@@letsfixitgarage it was the toothpaste pile up. I put a towel on it and twisted with my Jaw. Required lot of pressure. Thanks a ton

[@fsociety.dat101]

​@@nitesh17101with your jaw!? Did you visit A&E after? Lol

[@jesusbleda6397]

Hola tengo dos cepillos oral b io,y no funcionan,los abri creyendo que podían ser las baterías,pero tenían carga 3,6 v,pero me di cuenta que había mucha humedad dentro,motor con robin ,el caso es que no encienden,que podría ser , gracias

[@letsfixitgarage]

Hi write me in English, then I can respond faster. KZbin Studio doesn't have a function to copy the comments to translate it..

[@jesusbleda6397]

Ok

[@fsociety.dat101]

​@letsfixitgarage I don't know if you sorted it out after all this time but it says.... "Hi, I have 2 Oral-b io toothbrushes and they don't work. I opened them, thinking it could be the batteries, but they had 3.6v of charge. I noticed that there was a lot of humidity inside. The motor with 🤷🏻‍♂️. They don't turn on. What could it be?"

[@letsfixitgarage]

Quite some time has gone.. to much people contact me on emails I think we sorted it through emails.. but nevertheless thank you for the effort! Nice to see community forming here in comments :)

[@ВикторСтепанов-р9ю]

Спасибо большое!!! Очень полезное видео! Помогло!

[@letsfixitgarage]

your welcome and thanks for your feedback!

[@ivantizon1977]

Hello, I just watched your video and I find it very interesting. My oral b io 9 toothbrush has lost the magnet and I would like to know if you know of any online store or link where I can buy the spare part or spare parts for this model of brushes. If it has to be the complete engine, I don't care either!! I can't find anything on the internet to be able to buy spare parts for these brushes. Thank you very much for your answer.

[@letsfixitgarage]

Yes, as said in video this brush success will strongly depend on Braun philosophy with spare parts I have asked local Braun representative for their comment on this, but haven't received anything till now. For now I believe the fastest way would be to look for a broken brush on eBay.. what about your defect was it like in this video where magnetic head came off the shaft or did the whole shaft ripped out of the electromagnetic drive? Did it fall or any gues why it broke? Im quite interested in finding out the reason for this defect..

[@ivantizon1977]

@@letsfixitgarage The magnetic head simply came off and fell down the drain. I am looking for neodymium magnets of the same diameter and try to make a hole in the center (this is complicated and almost certainly the magnet will break) and glue the motor shaft with epoxy... Not having the magnet I don't know the average in millimeters of the diameter and the height of the same to search. Do you know the measurement of the magnet approximately in millimeters??? Thanks a lot!!

[@letsfixitgarage]

No till now I haven't tried to brake down the epoxy.. need to look up what is the best method.. as said I bought few from eBay with ripped off shafts with heads.. I believe this could be a serious problem so you should be able to find some on eBay as well should be easier as to make your own.. especially that the magnet will not be enough, it should have a metal cap so it wouldn't get damaged or losen from the same Epoxy...

[@nazar87ali]

can replace the part in time 3:36 ???

[@letsfixitgarage]

no. only way to fix it is to replace the whole electromagnetic drive

[@rickdavid1795]

Great video Thanks

[@leonardsifuentes8250]

I have the io 6 & doesn't connected to my phone anymore

[@letsfixitgarage]

Have you tried resetting it?

[@_elchief.exe_]

What battery do these take?

[@letsfixitgarage]

don't recall from head, but this question was asked multiple times, you can find the answer in the comments

[@paveldorofeev7535]

Привет! Крутое видео. В моем случае отпаялся стержень, на конце которого магнитная головка. Смогу ли я ее припоять самостоятельно?

[@letsfixitgarage]

If you mean the magnetic head getting off the shaft. it's epoxy glued. I'm thinking that reglue it with epoxy should work. although I'm thinking to add some groves in to the shaft or at least work it with some abrasive just to have a better grip for Epoxy..

[@paveldorofeev7535]

@@letsfixitgarage спасибо за ответ! Я видел следы клея, но не сообразил что в этом месте не спайка, а просто клей. Буду пробовать приклеить. Какой клей или эпоксидку порекомендуете? Фирма и тд. А то я не разбираюсь в этом.

[@letsfixitgarage]

@@paveldorofeev7535 that's only my plan :) I have a bunch of these without magnetic head. None that I could try to repair. I would take any two component epoxy resin. After applying do leave it head down so the glue wouldn't stay on one of the sides. Disbalance could make the problem worse...

[@paveldorofeev7535]

@@letsfixitgarage куда я могу отправить фото моей проблемы?)

[@letsfixitgarage]

My email is in Chanel description. [e-mail]

[@guyfromostrava]

Just contacted Braun authorized repair shop. Was told then only thing that can be replaced is the whole control unit. I asked if they can replace the battery only, they said it can't be done because everything is press-sealed in and so nothing can be removed from the control unit. I'll show the old fart this video, god damn it...

[@letsfixitgarage]

:))) difficult to know all the products when you are producing so much :) but to be honest I really don't understand why Braun is refusing to sell spare parts for them.. sure there are a lot of things that can go wrong in the process but still leave the risk for the consumer but dont reject him the parts... Any follow up from the old fart? ;)

[@guyfromostrava]

@@letsfixitgarage Not yet, I'm waiting for him to call me regarding my IO 6 that has battery / BMS issues. Once I have the toothbrush back in my hands only then I will pounce lol

[@jesusguerrero5996]

Hello, someone know about how many percentage of the battery consume each use the oral b io 9? I have it but it consume me 6 or 5% each time l use, I just want to know if it’s normal or no?

[@mohiburkhan5886]

Its not normal brush your teeth properly

[@letsfixitgarage]

don't know exact figures could be ok. declared value is 2 weeks. but it strongly depends on screen, app usage and brushing time. if you are over 2 min it will be much less then declared..

[@feliksroytman8622]

Скиньте ссылку где можно купить верхний пластик, который заменили

[@letsfixitgarage]

There is no, or at least that's what I got from Braun. "There is no spare parts for IO". I used a donor part from another brush.

[@RADOMIR_777]

Дикую за видео

[@mikaelman702]

Thank you ! I decided not to buy Oral-B IO.

[@giant306]

Hi, thank you for your video, I just have a question there is an issue with my toothbrush similar to that of the one shown in the following video. What's your opinion about the problem of this issue? By the way, I'm using the original charger of the toothbrush. Thank you so much Here is the video kzbin.infon7H0ob3xTaE?feature=share

[@letsfixitgarage]

I saw few of these but didn't had time to investigate it further.. I assume motherboard damage, but this needs further inspection..

[@giant306]

@@letsfixitgarage thank you very much. I just sent you an email regarding this matter.

[@chrisherbert4454]

Things are such junk the waterproofing is just about pointless.

[@letsfixitgarage]

Well genius series waterproofing was really good.. interesting how this one will hold up.. for now I see bigger problem in plastic head cover getting damaged and magnet getting loose...