Orbea Gain M20 flashing purple error message part 1

[@DannyBananas10]

Hi thanks for your video. I just started getting the purple light yesterday. I have the same set up except I use the Mahle that came with it. The light comes on climbing after about a 1/2 mile into ride. Everything I looked up said firmware too. Though just to get through the rides if I took the battery out of the Mahle and "rebooted" it didn't do it gain . Same today.(I also have extended battery) . Happy riding ... I do love this bike. I have had so many surgeries this bike gives me so much freedom. Enjoy your rides!

[@carls2u]

I have found that if I wait till about 50-60% to turn on the battery it won’t blink purple. So I don’t use the extender until the bike battery is down a bit. On an extended climb I’ll have the battery ready to go and at 70% I’ll reach down and turn it on. That will usually keep the bike charged to the top of the mountain. The purple seems to be warning of over charge on the bike battery. In this instance. The messages are not quite great on actual issues. Because purple also means firmware update needed.

[@randommusings0151]

Thanks for this, I've got a different make with the same ebikemotion system and have just had the same purple blinking error (193 apparently), but your video gave me a bit of confidence it's fixable! Happy riding!

[@jefftorr4802]

So we (wife and I) just picked up our Merida e-bikes with ebikemotion fitted. Charged them up for our first rides. Mine was fine but wife's started blinking purple when turned on with error 193 (Cell Over Voltage). Back to dealer and quick 30 sec firmware update saw the lights operating normally again. BUT the error on the companion app still shows error 193. Unsure why and dealer confused. Trying to find out how to remove that dreaded red triangle with exclamation in the app.

[@randommusings0151]

@@jefftorr4802I've had this error a few times since when I've left the charger plugged in. I find that a few minutes peddling around with it blinking resolves the problem (or leaving it on overnight, it eventually turns off automatically anyway) discharges enough excess to make it fully functional again - maybe if you unpair the app, cycle a bit and then try pairing again after a bit of use? Not the best functioning obviously, but just in case it helps.

[@rashidtunnacliffe4043]

Thankyoy for your videos . My orbea ebike comes tomorrow not yet purchased extender battery but will do eventually. Do you know if the new d50 2021 take these extended batteries

[@samyeates8690]

What I do when I get cell over volt (happens after charging) I just spin the peddles to get the motor running then it goes back to fully functional.

[@2004RS4]

Bought a used SuperSix Evo and charged it for the first time after a couple rides and got this issue. Spun the pedals like you said and the light & warning on the app went away. Good save. I’ll still take it to the shop and see if there is a firmware update needed.