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Oracle Enterprise Command Centers are fully integrated with Oracle EBusiness Suite to enable enterprises to optimize operational decisions and
improve process efficiency with real time access to operational data, driving
better cost and revenue decisions
The Order Management Command Center consists of an Orders Dashboard that provides higher visibility of key focus areas, enabling customer service representatives (CSRs) to take timely actions and to accurately fulfil orders. Use the dashboard to search and filter orders and order information and to review and analyze data using various metrics, charts, graphs, and tables. Delays in order fulfillment impact organization overhead, customer satisfaction, and revenue.
Enterprise Command Center extends the owning Oracle E-Business Suite application with discovery-oriented dashboards that bring together diverse operational data from across Oracle E-Business Suite. With tools and visualizations such as actionable indicators, tag clouds, interactive charts, and consumer-like search and filters, users can browse and drill on whatever engages their attention. With each drilldown or search refinement, the entire interface recomputes, revealing new information on which to base next discovery steps. Through this “conversation with the data”, users narrow in on today’s most important business challenges, all without predefined navigation paths, structured queries, or operational reports.