Outcome, Process and Balancing Measures - EMS Quality Academy

There are several types of performance measures used in EMS. One of way of categorizing them is with the labels of outcome, process and balancing measures. Learn what these terms mean, how they differ from each other, and how to use each of them in your portfolio of EMS quality measures. The example used in this episode is in context of EMS STEMI care.
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About the EMS Quality Academy - The EMS Quality Academy is an educational resource focused on the educational needs of EMS quality managers. The content is offered at several levels - ranging from those new to the their role as an EMS Quality Manager trying to get a handle on the basics; to the continuing education and profession growth needs of the veteran EMS quality managers looking for more advanced information. Others may also find the context useful, to include EMS medical directors, EMS regulatory agency officials, and other healthcare professionals interested in measuring and improving the quality and efficiency of care provided by emergency medical services and regional systems of care for time sensitive conditions like ACS/STEMI, out-of-hospital cardiac arrest, major trauma, stroke, and sepsis.
About the 'Quality Over Coffee' series - The 'Quality Over Coffee' series is just one of the video education programs offered by the EMS Quality Academy. The 'Quality Over Coffee' series uses a very casual format with segments often recorded in an actual coffee shop. Join host Mic Gunderson for a few minutes over a virtual cup of coffee to chat about a very specific topic related to EMS quality and/or systems of care for time sensitive conditions. Subscribe to the Center for Systems Improvement channel and watch as new segments are released to build up your quality education over time in these small easy to watch segments.
Resource Links
Center for Systems Improvement (CSI) - ImproveTheSystem.com
Listing of all vlogs and webinars from CSI - ImproveTheSystem.com/vlogs

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