Loved the room tour. Nice big room. Yah no thank you on the extra hair with my room. 😂. But yah the room looks really nice….i love seeing the different properties but I’m a tried and true MGMer.
@tbtslots8 күн бұрын
I hear ya, I was not thrilled about the hair either!
@angellaellis80769 күн бұрын
When you said executive suite I was expecting and closed off separate living area . Maybe my expectations are too high. Loved the bathroom, minus the hair 😂😂
@tbtslots9 күн бұрын
Yeah "executive suite" is a loose term that varies wildly from property to property I've found over the years. 😄 🤣 I felt like this room was basically a hybrid between a standard room and a true suite. Like the bathroom was definitely a upgrade, and the extra space was nice. We brought in a rollaway for my daughter and didn't feel cramped at all but basically other than the extra space and the upgraded bathroom it was a low end suite
@tbtslots9 күн бұрын
I should have also stated that in addition to the compensation they also sent up the housekeeping manager and she personally cleaned and stripped the beds as well as an entire cleaning. So they did redo the room. We were happy with the outcome in the end. They did offer us more compensation if we chose to downgrade. But my kids out voted me on that one!
@tbtslots9 күн бұрын
Update. In addition to the hairs we found some other issues off camera. The hotel offered us some compensation and took 200.00 off any charges. The following night our smoke detector went off for low battery at 2 am. They did come and fix it however it did tale multiple calls and 2 hours to fix that.
@tbtslots9 күн бұрын
The other issues we had were the smoke detection system, the internet was continually kicking us off, the room safe was there in a drawer. We found multiple hairs on bedding, tub, toilet. We stayed between Christmas and New Years and the club noise from Ole red went on until 3 am. That was my fault for not realizing that would be a factor the whole trip.
@brandimann62109 күн бұрын
I bet that was a great view at night
@tbtslots9 күн бұрын
It was awesome. I'll post pics to slotsncraps page on facebook
@brandimann62109 күн бұрын
Hell. No I would have requested fresh bedding due the hairs as well. However I would have just requested the send up some tub cleaner so I could clean it and enjoy the tub. The service people are normally really shocked that I request that. I just don't like to give up a decent room for something that good bbe worse.
@tbtslots9 күн бұрын
Great suggestion! They did do a full cleaning from the manager. When we came back to the room we could definitely tell the difference in the cleaning that was done from first arrival.