Patient Stories of Lost Trust | 2023 Forum

During this session at the 2023 ABIM Foundation Forum, Susan Edgman-Levitan moderates a discussion with Mercy Adetoye, Meg Gaines, and Jeanne Marrazzo as they react to four stories of patients who have lost trust:
Lydia: After initially deciding not to vaccinate her children due to online forum advice, Lydia changed her mind during the COVID-19 pandemic after researching the effects of vaccinations herself. She later enrolled in nursing school to help others navigate their own health care.
Hannah: Despite experiencing various health issues as a child, Hannah's doctors couldn't diagnose her until she was severely anemic and hospitalized, eventually revealing a Crohn's disease diagnosis.
Sondra: Sondra faced frustration and anger when her primary care physician's office failed to provide promised referrals, which she believed may have been influenced by racial biases affecting her health care experiences.
Sherrie: Sherrie's dream of opening a horse rescue was impacted when medical complications and septic shock led to extensive hospital bills, pushing her into bankruptcy and leaving her unable to afford health insurance and necessary follow-up care.
📝 Read Lydia, Hannah, Sondra, and Sherrie's full stories: abimfoundation....
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