What is the most important requirement of Quality Management Systems? - Mário Lavado

Mr. Lavado discusses and defines management reviews as one of the most important requirements of Quality Managements Systems. He talks about the challenges, opportunistic inputs and outputs this requirements carries.
He has over 20 years of experience as a trainer and consultant in Lean Six Sigma, IT Governance, COBIT, ITIL and Lead Auditor for ISO 9001, ISO 27001 and ISO 20000. Mr Lavado is also involved in the design, implementation and improvement of management systems in the Information Technology area.
For more information: / mariolavado