People Behind the Places - Franck Arnold at The Savoy, London

Franck Arnold is now the GM of The Savoy Hotel in London, and has previously been the GM at many of the worlds finest hotels including the Ritz Carlton, Toronto and The Balmoral, Edinburgh. He tell us about the passionate service at The Savoy, unusual guest demands and his tartan trews.
Our members love getting to know the story behind the places they stay and ultimately the people who make it so great.