Philips AirFloss Sonicare clogg fix

This helped me, it is easy to take it apart: just pull lover part from upper part!
if you are using mouth wash, after every use empty air floss from it and clean it with pure water!

[@Turok-MarioKartTour]

Ante, thank you so much for posting this video, this really helped me unclog my Airfloss! I'd like to make a few additional comments that might help people. Opening it was the hard part. It helped to twist it like Ante said, but it also helped to think of it like a banana peel a bit, and how you have to split it apart a little bit. Don't split it apart horizontally, try to peel the sides down a bit, that helped me. When I rotated the gear, it eventually ended up beeping at me, and I think it shot out the water (not entirely sure about the water). You could see the water go through the tube, so keep turning the gear until you see the water get out of there. I probably spun it about 20 times. Question for Ante and anyone else...If this happens once, will it continue? I only use water, so I'm concerned and wondering if I should ask for a new one. It's such a great product but it sucks for this to happen to multiple people. Thanks again Ante!!

[@bruce437t]

Ante, worked a treat, thank you👍💪

[@merrilew]

Ughhh; I still can’t get it open by twisting it so I decide. Can you read something in between and try to pop it open?

[@mipuist]

For some reason I can't open it with my left hand holding the top part. Yet, it was rather easy switching sides and holding the top in my right hand.

[@me2u2jb]

Thank you Ante. I was just about to drop my Airfloss into the rubbish bin as it was taking up space on the counter. Luckily saw your video and it took me all of 8 mins to repeat what you did. Worked immediately! Regarding removing the base: best not to twist the bottom shell but to just depress its end (like using a shoehorn) and lever the shell so that it WIDENS the angle (at the attached joint to the upper shell) and the longer shell lip slips under the upper shell edge & simply pops open. Not as easy to pull the shell straight out without levering it a little. Hope that helps someone else.

[@MatthewHarwood1]

Worked like a charm. I was ready to throw mine out. You saved me $100. Thanks so much for posting!

[@freightuk]

Thank you for posting, very useful, too expensive a gadget to just bin. I always prefer to try and repair first. Jim As a p.s. I would add that the body is mechanically clipped together by the plastic lugs running along the 'flatter' side of the body parallel to the rubber ring. So gripping the lower end across the narrow ends will ease the locking action of these lugs. If however you grip it such that your hands squeeze the flatter side of the body it will be much harder to release the body. The black rubber is really just a waterproofing seal. This is possibly why some comments on here are from people who have gripped the lower body in an unhelpful way to them and failed to part the body. This aside this is still the best video on getting this little throw away beast dismantled. Thanks again. Jim

[@tiesto1102]

Got mine working again! thank you sir! To open just pull with a little wiggle.. remember to plug in little rubber lining from the reservoir to the pump before closing!

[@alekz861]

Thanks for posting this, I got this problem after 3 days of use 🤦‍♂️ The rotation of the wheel helped, thanks a million Ante 🙏

[@captaron]

Thank you comrade Ante 😁👍 from Australia 🇦🇺

[@Tformosus]

Thank you. Following this I was able to get mine functional again (and will avoid using mouthwash in it in future).

[@hankus253]

The secret to "pulling apart" isn't the pulling but the twisting required to force the case locks apart. I tried pulling mine apart for two days with no success. As soon as I tried twisting the two halves and pulling at the same time the case division opened up about 2mm or 1/8". Continued twisting and pulling had it open in less than 30 seconds.

[@GokuInstinct1]

Been doing the “secret” method of twisting for the past 15 minutes. My wrists are on fire. I just ended up breaking that shit open with a hammer into little pieces. I’ll just use regular floss from now on.

[@TonyVirili]

Thanks! You saved me a ton of time! Twisting worked (pulling did nothing).

[@Nicotin3x]

Thank you, it worked. Looks like mine was dropped few times and one of the tubes came out.

[@mskcmore65]

HOLY CRAP!!!! IT WORKED…IT TRULY WORKED!!! HAPPY, HAPPYY, HAPPY!!!

[@danikat411]

Yay!! My airfloss is back in business!! Thank you!!

[@arnolddingetje4928]

I actually had to disassemble the cage which houses the gears and take the rubber house out... mechanism wouldn't pump water... so I took out the house and flushed it using a syringe... cleared the clog right out.

[@aefog]

Mine is ON but when I hit the trigger button nothing happens and it switches off. Sounds more like an electronic issue. I tried the wheel trick, did not work. Thanks to your video, I could open it’ I let it dry now and I will test later again. If anyone has a tip for the symptoma I described, I am interested. Thx

[@sunshinedaisy9889]

Thank you! It worked!

[@alexandrehenrique1542]

Thanks !

[@yoanngrillet2770]

Perfect, thanks a lot man 👍🏻

[@andvad6475]

Didn't work for me I'm afraid. I managed to get the thing open. It does take a lot of force. I tried moving the wheel like you said but no success. The unit pumped air but no liquid. My guess is there was an obstruction deeper inside. After a while the unit failed completely. The second time I have bought one of these and it will be my last. A really badly engineered piece of equipment that has failed twice for me now. Avoid buying in the first place.

[@chrishorsfield6268]

Fixed it

[@AnteMimicaMiMe]

I'm glad that it work!

[@vites8925]

Mine shoots only compressed air. Have you got an idea how to fix it?

[@AnteMimicaMiMe]

Did you took it apart and inspected that hose is connected to small tank?

[@vites8925]

@@AnteMimicaMiMe Not yet. I'm afraid of breaking the case when taking apart. But sooner or later I'll start opening it. Whatever it takes.

[@DilanRoshani]

How do you actually remove the cover?

[@AnteMimicaMiMe]

Just pull one end from the other. Rubber band is all that keeps two pieces together.

[@anacastro8912]

Mine is not turning on...

[@anacastro8912]

Any idea what to check out?

[@xileS1337]

I can't get it open. Looks like mine is really stuck. Does someone have some advice to get it open? Maybe a video how to do this.

[@AnteMimicaMiMe]

xileS Hello, just pull it and while pulling wiggle it little bit side by side. Sometimes you need to use bigger force to open it..

[@xileS1337]

Ante Mimica I already tried really hard, but still didn't get it open ;s.

[@AnteMimicaMiMe]

xileS keep trying, there is no other way

[@xileS1337]

Ante Mimica it did come of eventually, but I noticed it was all wet inside.. I think it's broken, doesn't work anymore :(

[@AnteMimicaMiMe]

If it is wet inside probably there is no way to save it. Try to dry it well and to start it again. Good luck!

[@50thbash85]

I couldn't get it apart but I used one of those little SIM card pin things you get with a new SIM card. I bent the loop/handle part of the pin at a right-angle so it fitted easily in the reservoir filler-hole and poked it into the little hole at the bottom of the reservoir. This cleared the blockage and I was able to then push some clean water through and it's got all of it's old power back. Much easier than taking apart.

[@AnteMimicaMiMe]

Thank you for the advice!

[@jonasgustaf]

I tried this, and maybe it helped a bit. But what finally fixed it was to run it without the nozzle under running water maybe 30 times.

[@iliyaspatel7581]

Was just about to throw it away. Glad I came across your clip. Thank you...

[@jbrodgers3551]

I couldn’t open mine either, but the bff wiggled and used a vice and eventually got the thing open without breaking anything. Mine had been unused for 2 years (long story, COVID). It charged up and ejected only air. We couldn’t force flush it with a syringe, and so had to disassemble the top part as well, including un-soldering the wires connecting to the switch. We finally removed a clear gelatinous clog from the part just beneath where it connects to the removable mouthpiece. The tubing connects to a black plastic part that makes two 90-degree turns just as it exits the device. There was more goo in the tubing itself- we could see that the roller pump wasn’t pushing anything through but the clog just looked like water. By operating the pump about 20 times, the clog was finally ejected from the tubing and now it all works perfectly. I’ve placed the goo in 90% ethanol and also dish liquid, neither of which had any effect. A dishwasher pod dissolved in water, though, seems to have broken it down a bit; I think dishwasher pods have enzymes to break down protein debris so this might be it. Bottom line: NO MORE MOUTHWASH IN THE FLOSSER!!

[@hollyzepol]

My Sonicare seemed to be completely sealed so I scraped around the unit with a small flat blade being careful to not cut into the grommet. I had to scrape away quite a bit of white plastic before the sides would even budge. I still could not open the unit even though I had a wee bit of wiggle room. I then directed the nozzle of my blow dryer around the grommet which finally enabled me to detach the two parts. Yes, the gear rotation was indeed the solution! Thank you so much for sharing. PS-While snapping the two pieces back together the pink rubber pad popped out at the lower half... no worries...the use of my blow dryer and my thumbnail helped me to push it back in. Good as new.

[@tomissmitten]

Thanks for the video, greatly appreciate it! I tried to rotate the black wheel like you have shown in your video, but it didn't move at all... It moves a little when I rotate the white wheel that is opposite, but otherwise the black wheel seems stuck. I tried a little silicone lubricant on the black wheel part, and still nothing! Any suggestions please Ante? (or anyone else?) ...

[@me2u2jb]

Thank you Ante. I was just about to drop my Airfloss into the rubbish bin as it was taking up space on the counter. Luckily saw your video and it took me all of 8 mins to repeat what you did. Worked immediately! Regarding removing the base: best not to twist the bottom shell but to just depress its end (like using a shoehorn) and lever the shell so that it WIDENS the angle (at the attached joint to the upper shell) and the longer shell lip slips under the upper shell edge & simply pops open. Not as easy to pull the shell straight out without levering it a little. Hope that helps someone else.

[@Kali_Kali]

Also make sure that the cause is not a clogged tube but a loose magnet, which should be permanently attached to the black gear. Sometimes this magnet falls out of the gear and blocks the mechanism. This magnet activates the Hall sensor 🤔, which is designed to count the number (1, 2 or 3) of the pump operation. This was my case.

[@dreamamorgan6881]

Thank you! I have the same issue.

[@hiimhews8026]

Thanks man it worked like a charm! I can't find any useful solution on Philips's forums, glad I didn't threw the product away.

[@henkdelange3107]

My Airfloss only sprayed air, no water. After trying to open the hole in the water tank, cleaning with a cotton swab, blocking the opening where the water supposes to come out and press the button a number of times (which helped before), filling the tank up with vinegar and let it stand for two days the Airfloss still didn't spit water. So I watched you video and tried to take the Airfloss apart. I grabbed both parts en twisted them over and over again carefully adding more power and suddenly the parts came loose. It took me several minutes. I also tried to squeeze it open with the back of a knife but that isn't necessary. My Airfloss hadn't leaked water into the lower part with the electronics. Then I squeezed the two hoses with tweezers along the hoses. Then I filled the tank up while both parts still apart and preventing the water not touch the mechanics and electronics, and pushed the button maybe 50 times or more to rinse the hose through thoroughly. Then it started spraying water again! Then I filled the tank another 2 times to check if it really kept working and it did! It saved me €100 to buy a new one. For the water I use distilled water to prevent lime scale.

[@rupeQ2129]

I like the Philips Airfloss, but they are SO unreliable. I forget how many I have had now. They die (usually with no warning), but luckily there are often bulk buy handsets on ebay. Philips should really be ashamed of the poor design and lack of longevity. Not great for the environment either.

[@dididenker9233]

Thank you very much for this helpful video. If you warm up (only) the upper part with a hairdryer, you can pull it much more easyly. And when I have found the mistake from my Airfloss I'll write the solution.

[@steph0019]

Thank you very much ❤

[@appelsap]

Thanks for sharing, they sent me a new one under warranty so I had nothing to lose and tried to fix the old 'broken' one, now it works again!

[@mskcmore65]

Thanks!!! I, too, use mouthwash so you have solved my problem, hopefully. I’ll let you know how it works for me.

[@merrilew]

I’ll find this very helpful. Thank you very much for posting this. I am trying to get it open and yes, I used mouth wash too.

[@clivepritchard]

Cleaned mine after every use - at least 7xtriple blast of clean water then 7xtriple blast after emptying water. Eventually it still clogged! 😡

[@AnteMimicaMiMe]

We can all agree that this product has flaws a lot...

[@clivepritchard]

@@AnteMimicaMiMe good news Ante. I've had it apart, as per your video (thank you). I found the mechanism seemed to stick even when I drove the black cog around manually. But it wasn't consistent, it felt like physical resistance rather than pressure resistance. I held the flosser upside down, you can see inside the black barrel it has a square slot in which a white piston mechanism pushes up and down. I put a very small squirt of GT85 into the slot to lubricate the piston and it hasn't failed since. I added another behind the black cog, being sure to keep it away from the elctronics.as best as I could. It's a great device, just wish it was more reliable! 👍

[@AnteMimicaMiMe]

@@clivepritchard wow, nice job you did it there!

[@MIMI0HESSA]

Thank you very much , i have i problem inside the water tank there is like a black mold on the rubber inside how to get rid of it

[@Panglos]

There is more than a rubber gasket keeping the base shell and top shell together. As can clearly be seen in the video, two large clips hold them together as well. I cracked a clip when "just pulling lover part from upper part." Pulling them apart required much twisting force, aided by rubber surrounding the shells for friction. It wasn't easy at all.

[@Bread_Butter]

Thank you so much! Saved me some dollars. I threw out one a year ago thinking that it was finished. Now I see the light! Thanks again.

[@cve5731]

Thank you. I had to almost totally disassemble mine, as the tube inside the system was clogged/glued together with mouth wash. Took a while, but this vid helped me to save it. It works fine again, and will be rinsed with water every time. Thanks

[@AnteMimicaMiMe]

Glad I could help!

[@janinetalley]

Excellent help - thanks! For those struggling to open the case don't give up, they do come apart as Ante says.

[@bigglesvideo]

Managed to get it apart but the workings wouldn't come loose. I then had another look at your video and saw that the on/off selector disc was sitting on the side, I pushed mine back together, removed the on/off disc with the help of a small screwdriver, pulled it apart and voila, was able to get to the workings! Thanks for the video :)

[@AnteMimicaMiMe]

Hi, I'm glad you make it work!

[@brianstarr-street3351]

I was so close to buying a new one until I stumbled upon this video. Thanks for saving me 70 bucks!

[@brunobrack1921]

You are a genius! Thanks a lot! With your hepl I could repair it!

[@kimross5363]

Answered all my questions-thank you!

[@only4fun38]

Brilliant thank you managed to fix mine after watching this video!

[@TheCheezzwhizz]

Thank You 🤘🏾😎🤙🏾

[@grandnice4799]

How did you open it is difficult

[@AnteMimicaMiMe]

Hello, please read comments below 👇 you will find all answers there

[@paulsun1001]

Solved our problem, thanks.

[@pestocat]

In my case it seems that the battery is not charging. When I push the button, I get one squirt and then it turns off. Will turning the gears fix this.

[@AnteMimicaMiMe]

You should try it.

[@roosh13]

Did you fix yours?? Please share, mine is doing the same!

[@Ginocork]

I just stuck a pin in the hole at the bottom of the water reservoir...worked a treat!

[@lifej70]

Great solution, I did this because I tried to separate both parts in vain, this simple solution worked, thanks!!!

[@bonnersommer7201]

Thanks for the video. Nevertheless let me tell you how I revitalized my device: I just gave it some shot completely underwater. A couple of air bubbles came out, then I tokk it out and it was in good working condition. no guarantee, but worth a shot ...

[@fgmproductions]

Thanks. This helped. It got mine working again. I appreciate the video.

[@mattmiller8553]

Well fuck. Mine went from clogged to not doing anything at all after this 🤷

[@AnteMimicaMiMe]

Probably you messed something up :)

[@neelskriek3723]

Is it possible to replace the battery - mine show the charge light, but obviously does not as its stone dead after 24hr charging. Thanks

[@AnteMimicaMiMe]

I'm not sure but you can try to open battery compartment on the bottom of the device.... Try with the screw

[@neelskriek3723]

Thank you Ante - your video is great

[@jediach]

hello fellow sonicare, here i have twisted open it. and also rotate the gear. but now the top button does not function..so im not sure if rotating the gear fixed my airfloss (before it was working till i opened the cover) haha if theres anyone who experienced this? anyway nice informative video. thanks by the way

[@hajoolee7370]

I had the same issue. Now my top button doesn't work at all. Any suggestion?

[@neyctanto368]

Same issue here.

[@griffing1953]

@@hajoolee7370 Same issue here. It worked before we took it apart, but just pumped air. Sigh.

[@hajoolee7370]

I ended up contacting the customer service and purchase the new one. As your warranty will be void once you actually open the device. They offered me 50% off. So I just took that offer. I will not use a mouth washer to avoid the same issue in the future.

[@reviews5623]

I had the same issue but my warranty is out of 2 years so not sure what to do

[@kanchakancha1144]

I thought mine had a blockage issue but discovered when opening that a pipe had disconnected from the main tank that lead to a pump. It was easily fixed.

[@Axgoodofdunemaul]

Thank you very much, sir!

[@Андрей-ы7з3ъ]

Thank’s from Russia!

[@123darkelf]

Somebody kill me. I tried, my hands hurt after an hour....no luck.

[@GokuInstinct1]

Kain Copper any luck? My wrists are dead from twisting and pulling like a damn maniac. I kept bashing the thing on the ground and nothing.

[@captaron]

Try twisting it and bending it back and forward along the seam. It should free it up. Takes a bit of force though.

[@s8nke]

brilliant, thanks for taking the trouble to share

[@pastorosi]

Ante, thanks so much for this tip. It worked

[@AnteMimicaMiMe]

Hi Andrew, glad I could help 😊 all the best!

[@rolanddanielczyk2541]

Splendid video. Thanks for sharing.

[@floyd9910]

It worked 😍😍😍👍🏻👍🏻👍🏻👍🏻

[@kariekatz22]

Did anyone have trouble turning the gear?

[@SolconJon]

It's easier to turn the WHITE wheel at the other side (connected to the motor). It will make the black wheel shown in the video turn as well. When it blocks, switch on the sonicare and push on the spray button to see if it will do something. Try this a few times and when it starts working again, fill the resevoir with luke water and keep it right up while pushing the spray button until it is working normally again.

Thanks...

[@earlajarvis3799]

I opened mine (very hard ) and found that water had gotten in to the base somehow ..dried it all off . Now waiting to see if it works ..waiting for it to charge.

[@AnteMimicaMiMe]

Hello Earla, If you found water in base of sonicare then it might be that small hose is not attached correctly or it is punctured somewhere. Check that hose is connected tightly and if it is not punctured. All the best!

[@yoanngrillet2770]

Perfect, thanks a lot man 👍🏻

[@preetigrewal685]

i cant get it to open!

[@AnteMimicaMiMe]

You need to push outward and wiggle with it.

[@reviews5623]

My top button doesn't work after doing this. I don't know how to fix it now

[@AnteMimicaMiMe]

Sorry to hear that, check wire connections. Maybe one is not connected...

[@reviews5623]

@@AnteMimicaMiMe before it worked but turned off after one shot now it doesn't even shoot. What can I do

[@AnteMimicaMiMe]

@@reviews5623 to be honest I don't know, If you press that button and machine responds somehow but doesn't eject fluid then it is clogged. But if it does nothing after pressing the button then you broke something on the way trying to dismantling it

[@reviews5623]

@@AnteMimicaMiMe the black wheel doesn't even turn anymore. I don't know how i broke something all i did was pull it apart

[@AnteMimicaMiMe]

@@reviews5623 at this point I have no idea what could be wrong 😕

[@yuliu8394]

Thank you so much!

[@gdstorio2855]

Great video it really helped me

[@MrJunaidSarwar]

How to open this

[@JohnOkleberry]

I would like to see the symptoms of a clogged one. Mine makes a high pitched noise like it is trying to do something and then the high-pitched noise cuts out and you can feel the handle lurch. Is this indicative of a clog that this repair might help?

[@JohnOkleberry]

Also, I've seen both air flosser and water flosser terms used. You mentioned using mouth wash which mine came with. I'm assuming that the terms are synonymous.

[@AnteMimicaMiMe]

Hi John, yes that is a symptom of a clogged device. I recommend that you try this procedure, hope this will help!

[@sasabrajovic4643]

Da li si zadovoljan ovim uredjajem?

[@AnteMimicaMiMe]

Dan danas radi bez greske 👍🏻

[@sasabrajovic4643]

@@AnteMimicaMiMe Philips je to,sinonim za kvalitetu

[@AnteMimicaMiMe]

@@sasabrajovic4643 brzo se začepio nakon kupnje jer sam koristio vodicu za ispiranje usta ali otkad koristim samo vodu nema više problema

[@nelius1981]

Hi hi, you mention clogg fix in the description but i did not see you once tampered with the water tube line..so my question is, was your fix due to not working at all or working but only air came out instead of water? I own the airfloss pro.

[@AnteMimicaMiMe]

Cornelius Delpesche Hi, Mine was working but nothing was coming out - not air, not water.

[@nelius1981]

Ante Mimica ok. Mines is spitting out air and no water but struggling to pull it apart. Thanks for getting back to me.

[@KROMO50]

Thank you!!

[@MichaelSmith-hu4ip]

Thank you! Perfect advice!

[@ZhannaK23]

How open ?

[@AnteMimicaMiMe]

Please see pinned comment. Opening is little bit tricky, pulling is not enough - you need to wiggle it from side to side. Hope you make it work! Best regards

[@flippy9133]

I cant move the wheel by hand

[@AnteMimicaMiMe]

Hi Reiwas, Maybe there is some mechanical issue causing wheel not to move...

[@flippy9133]

@@AnteMimicaMiMe it moves fine when i push the button, but I can only move it by hand little bit

[@JustinStrate]

Thank you!!!