How Good Is Best Buy Refurbished?

In this video, we do an unboxing, functionality test, and teardown of a Best Buy Marketplace phone. We're doing so in order to see how good of a job they do refurbishing this device.
Thank you for watching!
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[@PhoneRepairGuru]

Have you had a bad experience with Refurbs? Where did you buy it from? I'm taking suggestions! In the future, I'm going to buy multiple devices so these tests can be more accurate. Ie - buying 5 iPhone 8's and see how many have issues. Next up is GAMESTOP! :) Thank you guys for watching!

[@CamcorderHomeVideos]

Good Idea!

[@anastasiahalldin]

First!

[@rhysswildlifeanimalsandmor9903]

Hi

[@ameliazane6743]

Love you bro

[@Bang10_]

Hi

[@yashthegamer4250]

You should start a series where you review phones priced under 300$ :)

[@guardianreviews324]

I know right

[@aschaleeaschu9806]

Yes he is right

[@phillyd2018]

lots of competitive phones from the chinese market. 120hz at that price range when even an $800 iphone still has a 60hz display

[@CheriXP]

Ye

[@allcrafter3747]

Review the Xiaomi Redmi note 11 pro+ 5g

[@randaranatunga7259]

Would be interesting to see a refurbished iPhone 13 pro or pro max specifically (if there actually are any). I’m curious on how a 3rd party seller would deal with a damaged 120hz screen.

[@sonubhiya1234]

He showed his face

[@sonubhiya1234]

3:32

[@WashRag727]

@@sonubhiya1234 he has already face revealed

[@nullnull1677]

Good choice I couldn't think of that but would love to see it

[@anouaressanoussi]

I wouldn't buy an iPhone below 90%

[@HWK3R]

i got a used iphone XR “like-new” from amazon. their packaging wasn’t the best but the overall phone quality isn’t even bad. their description was mostly accurate, they said things like “no imperfections to be seen as far as an arms length” which is totally true, i barely notice any scratches on the screen until i bring it up closer. battery health is at 88% which isn’t super bad, it’s good enough for me since it lasts on one charge most of the day.

[@7x7vv]

If you don’t mind me asking, how much did it cost?

[@7x7vv]

what is the battery health at now?

[@jakeduran1702]

Thats great. I hope it works out well and I wish you the best.

[@HWK3R]

@@7x7vv sorry for taking so long to respond. overall battery health really depends on how much you care for your phone, and i treat mine like a baby, so its still at 88%. It cost me around $288 which is really not bad for "like-new" condition.

[@HWK3R]

@@jakeduran1702 thanks so much man.

[@Jeffplays-rr5ly]

Just a tip on checking for generic charging cables, normally they have a serial number on the cable(fake ones never have this), may take a bit of time to find as the fonts grey, like the charger itself.

[@ridhwannasution5085]

Where

[@Jeffplays-rr5ly]

@@ridhwannasution5085 Just look along the cable(normally on usb side of the cable), it'll say "Designed by Apple in California Assembled in Vietnam xxxxxxx(serial number)".

[@f1sh98]

I’d love more videos about buying used phones safely and reviewing different marketplaces

[@mr.anderson5806]

yeah same👍

[@embraceyourstrangexo]

Agree here!

[@tonysolino3131]

I'm glad you started doing these refurbished/renewed review videos. Thank you

[@PhoneRepairGuru]

Glad you like them!

[@SANJAYGURJAR1621]

plz send to me

[@JJDEV814]

@@SANJAYGURJAR1621he wont

[@calvee1100]

I would NEVER buy a refurb from a company that charged to return it. Charging a customer to return a refurbished device is shady. You never know what condition the phone is in because it is obviously not new. 👎Best Buy👎

[@PhoneRepairGuru]

While I understand why they do that, if the customer can't see the phone before they buy it they should be able to return it if it isn't up to their standards. That's why I can stand behind Amazon Renewed because their return policy is solid.

[@GameN3rdz]

Best buy should be worse buy

[@iamtherealjun]

@@PhoneRepairGuru Agreed. What is the iPhone app you used in the video to test functions?

[@BLXCKOUTZER0]

I'd be so pissed. The bare minimum of a refurbish to me is at least popping in a new battery. No exceptions.

[@chen2win]

For reference of how bad the battery health is, apple recommendeds a replacement at 85% and you typically have issues at 80%

[@erizorico]

"Replacement" replace the entire goddamn phone and not the battery

[@corey7219]

That's at 80% the battery replacement. I tried to get my brother's iPhone 12 pro max battery replaced at 84% during the warranty period. Apple didn't allow us to go through with the replacement.

[@chen2win]

@HoloKola you have throttling problems, lagging, and some other issues sometimes at 80%

[@chen2win]

@@erizorico even if you have like the newest phone?

[@chen2win]

@@corey7219 that’s stupid, did they tell you to buy a new phone too? I think apple said iPhones typically drop to 80% after 2 years

[@Derpy1969]

A refurbed phone with an old battery isn’t a refurb. It’s a used phone.

[@w0lf9009]

Better off with Amazon refurbished program. I ordered an iPhone 10s gold and came like it was new out of the box. Not a single scratch. Happy with the purchase.

[@skaterscheet1]

What app did you use to test all the phone functions? I am about to buy a second hand iphone and would like to test it in the same way! Great review!

[@noahscool9]

3u tools and the app, you can you any generic app

[@abhiagarwal6918]

@@noahscool9 what do you mean any generic app? Can you give some examples? It was quite shitty of them to say “download an app to test device functions” ! So you won’t name the app you are using unless they pay youv

[@noahscool9]

@@abhiagarwal6918 just on the App Store you can search like iPhone test or something

[@techriot5723]

phone diagnostics

[@ML-pp8zw]

Great video! Thanks. What downloaded program did you use to test all the functionality?

[@BrianRamotar_1776]

Its great that everything checked out. The 'refurbisher' was canadian gadget? This is a pre owned phone in, by the used market terms, eco friendly condition. A refurbished phone would have a new battery and the screen replaced as yours came with scratches

[@kevinweyrauch4875]

It’s funny to be holding an iPhone 14 in hand and saying “how nostalgic and beautiful the rounded frame was. Even when getting my 14 I was in awe over the squared frame.

[@zlqrnntee2104]

What software are you using for checking if parts are not changed?

[@liezelsteynberg]

you should review a backmarket phone. I’ve heard mixed reviews, and i want to know for sure what the experience is like

[@Sebastian_Astudillo]

2 days ago I actually got my semi new (used or refurbished) Huawei Mate 40 pro from a phone company called "Movistar". It cost me 600 dollars ( half the price of a new one) and it arrived in nearly perfect condition with just some minor wear marks, the screen is perfect, cameras also perfect and the battery last a whole day. 10/10 recommended

[@Sebastian_Astudillo]

@crazy afghan I've been a Huawei user since 2018 and I really like their phones, they cost a fraction of the price of a high end apple or Samsung device and offers you the same capabilites in most aspects

[@r81365]

I think you should look at "black market" for used phone. I like their warranty and I think they have like a 90 day return policy

[@PG-jj8om]

You should make more of these videos! I loved it!

[@PhoneRepairGuru]

I will! Thank you :)

[@jordawesome1716]

Stay away from Best Buy marketplace!

[@b.a.celectronic]

Plus most of the time those are 1:1 copies Charging cables . With apple chips . So it would show genuine. But they are still good quality cables.

[@daniaawni5180]

2:44 casually places a laptop on it's back

[@shishir8076]

I really love your videos...This video was awesome...Keep up the awesome content man 🙂

[@FussballWM-vq1vc]

How is the App called where you can test everything ? I have a repair shop in Germany and this app would be really nice 😅

[@markz2854]

What’s the app name?

[@bundiaustin8069]

Would like to know too

[@Lilnumba4]

@@bundiaustin8069 he replied further down that it is called phone diagnostics

[@embraceyourstrangexo]

I strongly dislike that on best buy market place, all the photos of the products are company photos/inaccurate to each product - the battery life is not specified - and the products are stored in warehouses so the only way you’ll know more about the products are by actually buying them first. Lame

[@Rehaa1337]

I love watching this guy! The only thing that bothers me that he is mostly focused on shorts and I'm watching these videos on my laptop most of the time.. Would love to see him do more videos like this instead of those shorts ;(

[@PhoneRepairGuru]

Hey Walter! thank you for the comment. Shorts is what people mainly watch, I'm focusing on long videos a lot more nowadays but shorts are much easier to put out and usual produce better results for my channel. I have a team of 2 now so it will definitely be easier for me to make more long videos. Thanks for your feedback man, have a nice day :)

[@AngryChihuahuaGamer]

I have a question. What is the hardest phone repair you’ve ever done?

[@TechNo1geek]

what's the app used to test the functions?

[@Kay-vb3li]

3U Tools

[@benbhk3278]

The app on the phone, not on the computer

[@benbhk3278]

Also looking for the name

[@HALWG51]

84% isn't very good battery health. I bought an SE 2020 from Amazon Renewed for a backup phone and it had 92% battery health. Also, I would rate it cosmetically as 8/10 because it had one small scratch on the screen near the top. Other than that, there was not a mark on the phone. My screen protector covered the scratch, so actually the phone looks almost new. I would buy from Amazon again.

[@nikolasgunadi765]

It is normal for a 2019 model. My 11 has 84% as well on ios 15

[@joen3992]

I would be livid with a new phone with 84% battery life and deep scratches. Myself, I wouldn't piss on Best Buy's wall if my bladder was bursting! That goes to show you what I think of BB. It's second to Walmart. Two companies that shouldn't exist in Canada. But that's just my honest opinion on two greedy corporations that go after Mom and Pop mortar stores...

[@gabrielcreed2449]

I bought an iPhone 11 Pro silver 256GB off of Amazon and it works perfect the only issue was the battery health which was 81%. The cosmetic condition is about 9/10. Was actually going to buy it off of Best Buy.

[@aminamg8618]

Face reveal?

[@akashi7496]

iPhone 4 Use an iPhone 4 for a week, change the back glass and the front make it the way you want and use it. I haven’t seen anyone make an iPhone 4 to their personal use.

[@juan.maaaaa]

I'm from México, and when I heard you saying "Hola amigo", you make me smile so hard. :D

[@FloresdorfGaming]

A question: what is the oldest phone (or other thing) that you have ever repaired? (You can answer this in a shorts)

[@Gerkozielman]

One greeting in German you might use could be; "guten tag"

[@nishenjayasuriya7678]

Remember furbished iphone or macbook on backmarket

[@jonathanfranklinmiller3334]

I’ve got a iPhone se 2020 Refurbished form my local iPhone/android repair shop and they sell refurbished phones for good prices I got this iPhone for 251$ and it’s in mint condition nothing wrong with the screen or the body everything runs smooth and really good

[@paul_ich]

You should know that it's not really a Best Buy Refurbished. It's Refurbished by "CANADIAN GADGET". The only role that Best Buy does is placing their item for sale on their website.

[@Monkee_plays]

I got the fully excellent condition iPhone 13 Pro refurbished and it’s too good😮‍💨

[@xFTPxJesusx]

You should do the same thing but with Walmarts refurbished devices

[@kingnebuchadnezzar6626]

Buy me a iPod Pro 12. You said ask you to tell you to buy. I’ll let you build me a white one. Even if I get no response or iPhone, I did try and ask. Thanks. I enjoy hearing you talk and refurbishing phone. I enjoy your contents as you talk with all of us.

[@Unknown-ti5px]

What was the app that checks everything on the phone???

[@jaryvos6467]

PRG: idk any German Me as a Dutchman: oof that hurts

[@PhoneRepairGuru]

My bad :/

[@matthewzepess5721]

Walmart depends on the seller but the xr I got wasn’t properly refurbished. Battery wasnt even done on it but the phone does work atleast.

[@genericperson0]

You should do a Microcenter refurbished iPhone next

[@kpandey02]

we need a studio/workspace tour!

[@halifax_plays]

I've been watching your video for like 6 months now and they have been amazing thankyou

[@PhoneRepairGuru]

Thank you so much :) I really appreciate that

[@AbdulAziz4CaNaDa]

Hi, what’s name of the app that checks iPhone functionality??

[@ssz28envy]

If that battery isn't 100% then it's not refurbished. It's just used. That's like gamestop or dkoldies selling "refurb" consoles when they didn't do anything to them at all and don't even clean them.

[@sandraperez2117]

Excellent video!! Very realistic and sincere of you. Thank you

[@niclasht]

I’ve got an 11 for 200… and it was brand new

[@Bqron]

from where?

[@yes5g311]

Refurbished doesn't mean the phone been repair a lot or missing part, some of them is rejected have some cosmetics issues some are lot sell bulk sell the missing trade in pbones not gone they go to refurbished section..

[@radgiraffe5519]

Been using a refurbished s10 plus for like 6 months (from giffgaff, aBritish service provider idk if u guys get them over the pond) and other than the odd scratch to the bodywork (that I've already added to lmao) you wouldn't be able to tell the difference between this and a brand new one other than it being about £300

[@AhmedHoly92]

I come on this channel knowing that I will learn something new from each video for sure.

[@MishokOfficial]

What was the app he used for testing the phones functions?

[@cabreradavilaadrian689]

That "hola cómo estás?" wow spanish 👌🏼..

[@N_official_N]

“Not terrible but not that great” Also me sitting here with 63% maximum capacity: ):

[@Mar-bg4pu]

What’s the best place to get a refurbished iPhone ?

[@steveey8351]

What app did you use to test the phone? Thanks!

[@PhoneRepairGuru]

its called phone diagnostics

[@Techbin-yn6wr]

congrats on 2.29M subscribers!

[@phonepsycho2855]

Do a video on how to check an iPhone thoroughly within 3u tools and that app you mentioned please

[@I_dont_care718]

Hey I know u probably won’t respond to this but I took apart my first tech thing and the battery is over heating my parents said it will be fine but it’s puffy and at like 20 degrees already what should I do?!😢

[@Yippeee5959]

This guy just gets lucky somehow, doesnt get clickbait like not recieving the actuall product or something

[@zero7991]

there is just a Costco card chilling there

[@Myky658_]

What’s the name of the app you used to run the test on the device

[@isaacawuah49]

what app did you use to test the device?

[@suhailmuhammed3069]

Which company batteries do you use when changing iphone batteries?

[@Jack-hk4nn]

Who is the guy at 00:21 and why does he look so familiar?

[@EUANMY]

See how good the apple refurbished items are and if they are better since they are more expensive than other places

[@asynclaboratory9162]

You should do the most bazaar phones

[@quadsnipershotp1lvl4]

It’s funny in America we don’t have a market place anymore. But Walmart is trying. I wonder what they look like.

[@kitoy5526]

Can you assemble a iphone by buying all its parts or used parts online? I love to watch it.

[@collie117]

Third party sellers are not used in the US refurbs

[@justin149tt]

TRY BACKMARKET PLEASE

[@ski2bfree1]

Nice vid. I have an 11 pro. If I want to buy a replacement battery does it need to be reset before or is it same as the iPhone 8 as I just did a family member’s battery and loved the experience.

[@FROYFRIES]

You should do one on the backmarket

[@josiahsadler7585]

id like to see an iphone from backmarket

[@toninocars]

Cool video Amazon actually it’s ok to buy refurbished phones, eBay too as if something goes wrong which happens 1 out of 2 , they stand behind you and you are covered. My advice is to buy from these two places but the best place to buy an iPhone even refurbished is apple themselves.

[@XEV_]

I found out a few days ago walmart dose refurbished iphones maybe u should check them out

[@Neon_Lightning]

I don’t think think we have best buy available here (UK) so I got my refurbished iPhone SE 2020 from O2 and it’s currently doing great, I will be getting apple care on it to be on the safe side

[@KitsukiiPlays]

I love this kind of video!! Keep them coming!

[@MAISTAAAA]

i saw your face slowed 25xspeed at 3:31

[@afrenchcocorico164]

You should buy a very old refurbished iphone like an iphone 4s

[@gabemuldoon120]

Can you go over back market refurbished devices? I got a phone from them and I want to know the quality of their work.

[@killerraseru25]

Bought a brand new TV they send me a used one. Called them up and they send me my new tv. Now after 1year and 3 months there's a line going through my 82 inch tv

[@hamzasaleh9623]

the plastic around the phone was iphone x

[@daijju3582]

Test swappie next bc my old iPhone 8 did not have touch id water resistarnd or original battery

[@cyntheaqaqish]

The prg logo on the mat is fire tho

[@giraffewhiskers2045]

Definitely not watching this when waiting for my online reward ceremony to start

[@thanukagajenthiran773]

I want to be like you when i'm older. (I LOVE YOUR VIDS)

[@webguy943]

Refurbished? They probably just turned it on and said yup it works. They didn’t even bother wiping the dust off it.

[@toshiromifure5603]

Yeeey at Lost longer video! You inspired me to fixing phones. You are great!

[@Ghostslicer442]

You should do back market

[@jesuslovesyou5819]

You forgot the end screen, lol

[@sufianmecellem]

The battery has changed , cus it has note a number serie , there is n/ in place of the n serie

[@antonlitvinau8142]

Best Buy also sells Open Box for a smidge more? but with better warranty and condition. But, it would still be interesting to see those phones on your channel. tnx

[@joshuax2484]

That spanish was fire tho