Despite that I feel a bit silly having to LOOK UP HOW to check for updates, you guys came to the rescue on covering this so proficiently and on point. And most importantly, without making me feel stupid in any way! Super helpful, and thank you so much! Fawn 😊❤👍
@sizzlemann3 жыл бұрын
If I update my 2017 MacBook Pro to Big Sur OS and install the updated FCPX, are your plug ins compatible with the non M1 chip computers?
@pixelfilmstudios3 жыл бұрын
Hello! Yes our plugins are up-to-date with the new Big Sur and FCPX 10.5 updates, so long as you do not have an M1 system you should be just fine. If you experience any issues at all when updating please refer to this page store.pixelfilmstudios.com/red-screens-after-macos-and-final-cut-pro-updates/ or please don't hesitate to reach out to our customer support! We're always happy to help. 😊
@haidarjan3 жыл бұрын
would like to have tutorials on plugins from your studios that I already purchased
@pixelfilmstudios3 жыл бұрын
We are working on expanding our tutorial library for our plugins but if you need assistance with a particular plugin, please contact our customer service team at bit.ly/PFS_Support ! Live Chats open 8 AM to 4PM PST and ticket assistance is available off hours! 😊
@besmudgereport37173 жыл бұрын
Speaking of updates... when is the update to make the plugins that I bought from PFS going to come out for the M1 mac book pros? Why is no one answering this question? I’m not trying to troll here, I honestly would like to know when the products I paid for will actually work.
@pixelfilmstudios3 жыл бұрын
We are not yet compatible with the M1 Silicon chips present in the newest Apple computers. We are hoping to have full compatibility with the chips within the next few months. Apologies for the inconvenience, rest assured that our team is hard at work on this matter and we are hoping to have everything up and running sooner rather than later! We appreciate your patience and understanding! 😊 You can also view this page regarding the topic on our website: store.pixelfilmstudios.com/applesilicon/
@JinForTheWin793 жыл бұрын
Can you do a video on how to update pfs plugins? I constantly get notifications that my plugins need to be updated, even after updating.
@pixelfilmstudios3 жыл бұрын
Do you have an M1 Mac? This could be the reason as our plugins are not yet compatible for M1 (we are hoping to have full compatibility with M1 Silicon within the next few months) so it may bring up a notification saying that the plugins need to be updated. You would update the plugins simply by redownloading and reinstalling the plugin from our website, otherwise. 😊
@JinForTheWin793 жыл бұрын
@@pixelfilmstudios no. 2019 MacBook Pro
@pixelfilmstudios3 жыл бұрын
@@JinForTheWin79 Ah we see! In that case then no worries all you would need to do is redownload and reinstall the plugin to receive the update 😊 If you are receiving these notifications in your app even after updating, please contact our customer support our live chats are open from 8am - 4pm PST Monday - Friday, you can leave a ticket for our agents if you are not able to speak with us during these hours and they will respond ASAP! Direct Link: bit.ly/PFS_Support
@ricardoandrescalderoncaste26183 жыл бұрын
Hey Good Night, i have a problem with your pluggins Pixel. I update my final to 10.4.8, but, mi plugins not to read the new update of final. Please can you help me. Thanks
@pixelfilmstudios3 жыл бұрын
If you have just updated your MacOS and/or your Final Cut Pro please view the help page below to troubleshoot the error that you are seeing. ⬇️ store.pixelfilmstudios.com/red-screens-after-macos-and-final-cut-pro-updates/ If you are still seeing a Red Screen in Final Cut Pro after following the steps in the help page above please contact our support team on our website. Live Chat & Ticket support is available on the Pixel Film Studios website: M-F 8-4 PM Pacific Time bit.ly/PFS_Support
@ricardoandrescalderoncaste26183 жыл бұрын
@@pixelfilmstudios Thanks, I have not tried the solution, due to quarantine issues. The office is closed, thank you very much
@leohochgrassl2 жыл бұрын
I updated my iMac late 2015 to macOS Monterey and still can't update FCPX, the update won't show up in the app store... Any tips? The current version of my final cut is 10.5.4 and want to update it to the last version.
@pixelfilmstudios2 жыл бұрын
You may want to double check that you meet the requirements for the latest FCPX Version: www.apple.com/final-cut-pro/specs/ And if you meet these requirements and still can't update, you will want to contact apple to see why you're not receiving the latest version of Final Cut Pro.
@WaynesWorldStudioVancouver3 жыл бұрын
I enjoyed your videos but the PING sound is amazing annoying when you are wearing a headset! A great way to kill your viewers!
@pixelfilmstudios3 жыл бұрын
We'll make a note of that and let our editors know for any future videos. Thanks for your feedback Wayne!
@thethriftyfawn3 жыл бұрын
You know what... I kind of agree... along with the mouse click... lol Quite frankly I don't judge, it doesn't bother me, and I respect the choices of others, but yes ~ the consideration of some universally appealing choices is an option for your team if you would be willing to explore that option! Cheers! 😊❤👍 (actually... I dislike that particular mouse click, who I am kidding... LMAO!!!)
@pixelfilmstudios3 жыл бұрын
@@thethriftyfawn Thank you giving us your honest opinion of this as well! We're happy to also note this to our editors as well for you as we're always looking to improve! 😊