PixScan Like a Pro (Silhouette 101 Video Class)

[@bernierelf4765]

coming very late to the PixScan party, but this video made the most perfect sense to me :)

[@mochabetty71]

Awesome tutorial. I have had a pix scan mat for a long time and could not get past trying to take a good picture on phone and just gave up, never even using the mat. Now I'm ready to try all the wonderful things in this video.

[@marig16]

I've had a pixscan mat, but haven't used it. *watches video* okay...okay... things are going well.... oh no @15:58 she got extra lines when tracing, she's doomed *she does release compound path* what? whaaaat? *my mind explodes* How did I not know this? Thank you Kelly for this video!

[@KellyWayment]

Thank you! I agree they Xyron can be a great way to apply adhesive to the cutouts. :)

[@Jerrisdesigns]

The hands on portion of the video is priceless. Most companies just skip right over that part and I am so thrilled that you showed Kelly putting the pic scan in, taking the pictures, taking that project out, etc. Kelly is such an incredible teacher for Silhouette. Thank you for all you do for us to learn. Jerri Dyke

[@suealger3154]

Best tutorial on PixScan Mat. Never realized how useful this would be

[@kclarke2971]

Frankly, I did not know until viewing this video class that you could use your scanner with a Pixscan. I have an old flip phone and no physical camera so I thought there would be no options. Thank you so very much for your classes. I do appreciate them a great deal.

[@stepanovps]

The only PixScan tutorial that makes sense

[@neelie6238]

I just love your videos. They go step by step without skipping any . Simple well explained step by step. Easy for "slow learners". Thanks.

[@StephenBoyd21]

That was a brilliant demo. Thanks.

[@lisacrofts]

Fantastic video. Thank you

[@kimberlythomas2490]

This just saved me $300+ Now I don't feel the pressure to purchase a ScanNCut... I've used my Pixscan mat only a couple times, but simply got lucky bc I had no idea what I was doing...this was SO helpful. Please keep them coming! Thank you, thank you, thank you!

[@CreateWithSilhouette]

Hi Kimberly! Glad it helped you! Enjoy making some cool things! :)

[@1amF0ggy]

This is the very best tutorial I have viewed on using the PixScan Mat. I love PicScan's capabilities, yet I had never thought about adding type to designs before cutting out on the mat. And now that I have a Cameo3, it should be a breeze. Thanks so much for this informative and easy to follow video.

[@KellyWayment]

Thank you! I'm so glad you found it helpful. :)

[@marthahollowell1550]

Great informative tutorial. Good explanation. Now I´m not intimidated by Pix scan, PLease keep these wonderful tutorials coming. Love your calmness. Wonderful teacher.

[@KellyWayment]

Thank you!

[@pastda3]

I rewatched this video. I just want to say this tutorial is very well done and so helpful. Thank you. :)

[@KellyWayment]

Thank you!

[@leslieyowell7239]

Great clear and concise tutorial. Thank you also for the enlarged close up screen shots.

[@2848Adriana]

Hi Kelly, I must say this was the best video I've seen on the PixScan, I've learnt so much from one video, I hope there are more on the way with using different parts of the program, We do need more videos like this, so we can get the benefits of our purchase, and it is fun learning too, TFS, Cheers Anna. From Australia.

[@TaniaGail]

Great video instructions for the PixScan. One note I would add is the aspect ratio of your photo must match the aspect ratio of your calibration image.

[@constancesheehey4164]

OMG! Thank you so much! More of these, please. I’ve been a Silhouette user for about eight years, and am on my fourth machine. I love learning new things about it. I’ve had a Pixscan mat for several years, but used it only once. Can’t wait to play with it today!

[@KellyWayment]

That's great to hear! I hope you find lots of uses for it now. :)

[@sharontuckerlewis7325]

This is a fabulous tutorial. Such a calm teaching style. I have learned so much more than PixScan. I have learned a lot about tracing. Thank you , Silhouette

[@CreateWithSilhouette]

You're so welcome! :) Thank you!a

[@paulrush7345]

@@CreateWithSilhouette What do you do if while your machine is registering your pixscan mat it rolls the mat too far in and the roller looses contact and your mat falls out of the back of the machine?

[@KnittingBetsy]

Best, most thorough video I have seen on how to use the PixScan features. I wish that the Silhouette store had them in stock! I’ll have to check some other stores.

[@KellyWayment]

Thank you!

[@lynnesimmons7187]

WOW... what a wonderful and helping video! Thanks so much. You explain it all so very clearly.

[@Jilwith1L]

This is an excellent tutorial! I learned so much and this has taken my anxiety completely away from trying PixScan. Thank you, thank you, thank you!

[@KellyWayment]

Thank you! I'm so glad you found it helpful!

[@bunnie800]

I’ve had the pix scan mat ever since it came out and still haven’t used it. This tutorial is excellent and was easy to follow. Thank you and keep the tutorials coming! 🙂

[@KellyWayment]

I'm glad to hear it! And more tutorials and lessons are coming... :)

[@KimCinAZ]

Thank you! I never realized how much I could do with my PixScan mat. I'm looking forward to trying out all I learned.

[@skwc53]

This is just what I needed. I got SO much info that I didn't even know about. I absolutely enjoyed watching this and thankful for the time you put in to making it and sharing it. Thanks again

[@KellyWayment]

That's great to hear! Thank you!

[@wendypierre7987]

Excellent tutorial - now I just need to actually TRY it. Thank you so much, very easy to understand.

[@CreateWithSilhouette]

Glad to hear it! Enjoy trying it out! :)

[@lindahuffman9688]

Fabulous tutorial. I have been putting off using pixScan....now I can't wait to use it!

[@KellyWayment]

Thank you!

[@sandrapresley5949]

Absolutely great class!

[@KellyWayment]

Thank you!

[@sheilamasterson9321]

Excellent tutorial!

[@CreateWithSilhouette]

Thank you! :)

[@jenniferreece2218]

Thank you for this fabulous tutorial! I have had the pix scan mat for a while but have been afraid to use it. Now I am going to try it out!

[@karenreeves5801]

Very good tutorial. I learned alot on how to use the Picscan mat. Thanks

[@KellyWayment]

I'm so glad to hear it!

[@Staciek76]

I feel like i actually learned so much from you! Im also looking forward to recycling old designs on cards! Thank you so much. Your teaching voice is also very soothing!

[@KellyWayment]

Thank you so much! I'm glad I could help.

[@anacampos8359]

Thank you so much for this great tutorial! It will be permanently stored in my library!

[@KellyWayment]

I'm so glad you like it, Ana!

[@anacampos8359]

@@KellyWayment Where can I find the sketch fonts you used?

[@lisaanderson1788]

Great tutorial. Had my PixScan mat for a very long time unfortunately never got on with it . Very helpful hoping for more success. Thank you 😊

[@MindofHeyyoayedee]

me either

[@glennistrotman8421]

This was a great tutorial, very comprehensive.

[@KellyWayment]

Thank you!

[@donnabaratta5629]

This is just what I needed! Thank you so much!

[@CreateWithSilhouette]

Glad to hear it!

[@allisonsil03]

Can you please use a portrait machine once in awhile so those of us who are new can see how to use our less expensive machines. I’m lost because I don’t have all of those settings

[@1tinac]

Thank you. This has pushed me in the direction that I need this.

[@KellyWayment]

Glad to hear it!

[@jacquelineb.3907]

Hi Kelly, do you recall what the design number is for the large fonts you used in the video? Video stamp 6:05 minutes

[@jewelthief005]

Verry clear and good video, slow enough to understand It in English.

[@sherribenson1]

Great Tutorial! Love my Silhouette!

[@joymoss1898]

Great instructions!!! Will be trying this tomorrow. 😁

[@navoff1]

I only wished it worked as easily as it appears in the video. Despite following all the suggestions (and ensuring I had the right kind of mat for my machine), I was unable to get my Silhouette Cameo to recognize the registration marks on a brand new PixScan mat. I double checked that there was nothing outside the cut areas and tried reshooting the mat with my stamped image with my phone multiple times but it never recognized the registration marks. I even used the calibration image to make sure that the system recognized the image from my phone. The software understood what I wanted to cut, but the machine never did. I finally tossed the PixScan mat and decided it wasn't worth the hassle. I guess I should have known better. I'd heard from a lot of folks who said that the Silhouette PixScan was difficult to work with. They all said that the Brother Scan N Cut works MUCH better. Looks like they were right. Lesson learned. Thankfully I only threw away $13 for a useless mat.

[@carolinebirrell4853]

Thank you so much for all the great information. Can’t wait to received my mat and have a play 😁

[@KellyWayment]

Glad to hear it!

[@sharontuckerlewis7325]

I had a difficult time calibrating until I set the printer to the “highest quality” setting and reprinted the test page. Worked the first time after that!

[@KellyWayment]

I'm glad that worked for you! Thanks for sharing in case other users need that tip. :)

[@allisonsitter8806]

How did you set the printer to highest setting?? Help!!!

[@程建-d3u]

We can manufacture patent cuttling plotter with built in camera( for calibrating before cut)

[@debbieshults2380]

I've just finished watching this video. It was a great instruction tool. I'm trying to figure out how to add my scanner so my Cameo 2 Silhouette Studio Designer Edition will find it. I haven't crafted much over the last 3 years for a variety of reasons, but I have time now and am hoping to utilize all these tools soon.

[@Davytron]

thanks for this tutorial! It was very helpful.

[@yellowminiaz15]

Wow!!! I learned so much from this video. I just got the cameo 3 and I am so excited to start using it!

[@KellyWayment]

I'm so glad to hear it!

[@craftingwithjean5599]

Thank you for this very informative video

[@cindycorley]

Great tutorial. Thank you!

[@GekkeSiamees]

I’ve my machine now almost 2 years and looked many videos.. but I never learned so much as I did now!.. Thanks!

[@psshmw]

Thank for this tutorial. It Best and Clear.

[@PauloSilva-gr5tz]

Amazing Videos, Amazing Voice... Slow and Peace full! ;-) Thank you! ❤

[@KellyWayment]

Thank you!

[@teresap2740]

This is an excellent tutorial! Thank you so much :)

[@hendaboul-fotouh4607]

Awesome tutorial 😍 Thank you!

[@anitadownie140]

Thank u I have had the mat your some years and never have used now I can thank you

[@gaynorsoutherton2698]

Incredible thank you

[@sylviaminter4247]

Thank you so much for a great tutorial 🥰

[@CreateWithSilhouette]

You’re welcome 😊

[@lynneberry4285]

I still cant get on with it taking a break will maybe try again sometime . you give a really good tutorial thank you

[@-PE53]

Great tutorial, thank you. Does the Pixscan mat also work with Cameo 4?

[@KellyWayment]

Yes, the Cameo PixScan mat works with all models of Cameo, including the Cameo 3, 4, Plus, and Pro.

[@noeauh6121]

Will Silhouette recognize a black and white laser scanned image of color material? Will I be able to do the cut or do I need to have the color image? Very informative. Thank you

[@KellyWayment]

If you choose the photo import option for the scan, it should recognize it. The color shouldn't matter. (In fact, black and white is even easier to trace than colors, so it can only help.)

[@susanreyneke6910]

Thanks for sharing , this is a great tutorial. I have so many stamps that I wanted to fussy cut but with sore hands it was impossible and now have used my pix scan mat. Just wondering if there was a tutorial where i can see how to put a shape around a stamped phrase and cut it using the pix scan mat. I tried to just add it and cut and it was all off.

[@HeidiLilley]

I have a now dead Scan N Cut. I'm thinking of replacing it with a new machine, possibly a different machine, simply because I feel Brother did not help me well when my machine broke down, there are no repair places within over 2 hour drive from me and they were not willing to have me send it to them and repair it themselves. So I am left with a dead machine I have used well, not even enough to fully go through one mat. The one I have does not do vinyl or other items other than material and paper. I've considered the DX, but again, i'm not ovferly happy with Brother, so hesitant to do so, and their price is extremely high. I am primarily a card maker. Although I would like to do some things with vinyl. What I'd like to know is how long does the pixscan mat last? How often do you have to replace it? Also, can you pre-color your stamped images before scanning and cutting them? Also, the regular mats, how long do they last, and is there a way to restick them when they lose the stick? Thank you for your help. Currently I am leaning towards the Silhouette 4.

[@KellyWayment]

Sorry I just saw this comment. The PixScan mats and the regular mats generally last several months or more. It depends on how much you use them. Yes, you can color your stamped images before scanning and cutting them. I do not find trying to re-stick the mats is as good as buying a new one. I suggest watching for sales and stocking up on mats so you always have a fresh one ready to go. I love a fresh new mat! :)

[@meaghanlarsen1618]

You are an excellent teacher. Do you have a printer you like best for print and cut?

[@KellyWayment]

Meaghan Larsen Thank you! I used the Canon TS8100 and TS9100 series for this class and think they are great!

[@meaghanlarsen1618]

Kelly Wayment I am so thankful

[@vynetaryan7862]

Great tutorial! When you cut the fabric pineapple, which blade did you use?

[@KellyWayment]

I used a normal blade (manual/ratchet or Autoblade) dedicated for fabric use to cut the fabric pineapple. A normal blade works great when using fabric interfacing, but I save just one blade for fabric so other materials don't dull it.

[@dbear7573]

Okay, I need to know where to get that craft cabinet in the background! Or something similar. That one is probably too expensive for my budget.

[@CreateWithSilhouette]

Hi! It's called a Scrapbox! It's awesome. Here is their website: www.theoriginalscrapbox.com/

[@dbear7573]

​@@CreateWithSilhouette Thank you! :) Your tutorials are so helpful! Currently struggling with PixScan. Using a Mac and AirDrop, I couldn't access the photo of my mat. Had to use email, which has more steps. But more troubling -- I keep getting a red message about calibration and I haven't found the solution, yet. Any help would be appreciated. Thanks for all the great tutorials!

[@lisecorriveau15]

Hi Do you use the printer/scanner on the same printer ou you have a printer and a scanner ? Does the printer/scanner in the TS9100 series will fit for scranning the me Pixscan mat ? Thanks, I found this video very useful.

[@KellyWayment]

I use the scanner on the all-in-one printer/scanner. It's a great printer, too! This TS9100 scanner fits the PixScan mat if you do it in two passes as shown on the video.

[@sharontuckerlewis7325]

I still don’t see the types of cameras listed in Auto. Can you tell me how to locate those and maybe next time I lose calibration it would be a lot easier to choose a camera.

[@KellyWayment]

There is not a visible list of cameras any more in Silhouette Studio v. 4, but it still recognizes a long list of cameras. If you try Auto and it tells you it doesn't recognize the camera, that's when you need to calibrate. Once you calibrate and add that camera as described in the video, that camera should stay in your list unless you delete it.

[@sharontuckerlewis7325]

Thanks, Kelly for sharing your knowledge. So many things I would have never thought of.

[@KellyWayment]

You're welcome! I'm glad you found it helpful.

[@kariatid]

How do i save the original shape to cut multiple times to stack the design? Thank you Really enjoyed and learned from your video!

[@kariatid]

Oops should have kept watching! Doh!

[@stacikspencer]

This was amazing!! Thank you!! 😀

[@KellyWayment]

So glad you liked it!

[@voodoomotion5855]

Great tutorial! Can you import vector art from files like eps, ai or pdf? Or do they need to be png/jpg. It would be easier to use paths from my artwork than use the trace tool. Appreciate your advice, thanks!

[@KellyWayment]

Yes you can, with the right upgrade to the software. Designer Edition will import PDF files (see this video kzbin.info/www/bejne/qISaf2OLo5qgepo ) and Business Edition will import AI, CDR and EPS files (see this video kzbin.info/www/bejne/iYewhnidqdqVe5Y ).

[@voodoomotion5855]

@@KellyWayment wonderful thanks. We bought the business edition but sadly some of our complicated artwork files don't merge properly or crash the software. So we resorted to exporting png files from Illustrator for printing with reg marks. Then merging the layers into simpler vector shapes, saving these as a cutter guide and merging them into silhouette studio. It's a little frustrating but fine once you get everything setup correctly. Does edge bleed only work on vector art?

[@KellyWayment]

@@voodoomotion5855 Print bleed works on any image that's got color, whether it's vector or raster. If the color at the edge is white, you won't see any edge bleed. Here's a video specific to print bleed. kzbin.info/www/bejne/hnvSXnuAfKdrm6c

[@voodoomotion5855]

@@KellyWayment thanks Kelly, this morning I tried a photo that I cut out in photoshop, saved as a PNG and merged into Silhouette Studio. The print bleed is working but it's very faint. I think it's because the edges are anti-aliased which means it's adding some transparency to the bleed. Does this seem right to you? Appreciate your advice, thanks again

[@voodoomotion5855]

Sorry, forgot to add the cut-out is very sharp, there's only a maximum of 1 pixel anti-alias, i didn't feather any edges. I could sharpen the alpha channel to eliminate the anti-aliasing, but would prefer not to ;) are there any other settings for print bleed?

[@destinydavis4761]

I'm trying to use the Pixscan mat with my Cameo 4 Pro, but the machine isn't gripping the mat well. It keeps sliding towards the bottom of the mat, and the machine won't read the registration marks. I have the rollers in the correct placement, and they're locked down.

[@beautyandthelilbeast6897]

HI I HAVE A QUESTION WHAT IS THE NUCE LIKE ROPE IN THE LEFT HAND CORNER UNDER THE MARKER? JUST WANT TO KNOW

[@beesparkleyrush269]

I have one question that I have not been able to get from anywhere. When calibrating the pixscan for my phone and I am taking a pic of the calibration sheet with my phone do I need to take a pic of the whole sheet without the borders or can I just make sure part of the dots are in the pic. All I can find is to make sure the borders are not in the pic.

[@beesparkleyrush269]

Thank you

[@candyclay01]

Amazing!

[@sandras.3560]

Very good lessons. Thank you! I have a question. Does the Cameo 4 accept the pixscan mat of the old first version Portrait? It looks like the Cameo Pixscanmat doesnt offer more space for material. So I would use what I have when my very new Cameo 4 enters my craftspace tomorrow. Or is it necessary to buy a Cameo Pixscanmatt ?

[@vickijd22]

I received a Pix Scan mat that was wrinkled. Is there any way to salvage it? Thank you.

[@Aussiescrapper]

I have the matt and never used it as i was told you have to calibrate it to your camera and i had issues doing this. Do i have to calibrate first.? Would love to start using it

[@KellyWayment]

You only need to calibrate it if Silhouette Studio does *not* automatically recognize your camera. I talk about calibration starting at 9:04 in the video.

[@kittyrings]

I don't get the point of taking a calibration and it saves the camera, when you said that you need to take a picture each time anyway like you did in the first part. Is it possibly for accuracy?

[@juliepfund508]

I have a love/hate relationship with my PixScan mat. I love what I can do with it but only when it works. More often than not, my PixScan mat comes shooting out of the machine during the registration. I have tried moving it to the left and right but it still won't register.

[@dibbers75]

GETTING A PIXSCAN MAT!!!!

[@vickijd22]

If you have a small design/patterned paper/scrap, etc., and want to use your scanner - are you supposed to put the pixscan mat face down on your scanner glass?? I wouldn't think that would be good for your scanner because it is sticky. Thanks.

[@TheAlmagnifico82]

Do I need to have pixscan mat ?

[@kelfran365]

Thanks for this excellent tutorial. Lots of great info and ideas. My problem seems to be that my cut lines just arent accurate. Its driving me bonkers. I have calibrated my phone and it seems like all is going well. The trace lines look great but when I send it ant it cuts it is always off a little to one side or the other or too high or a bit too low. It never lines up. Its so frustrating. What am I doing wrong. I have the original cameo and have hardly used this mat because of this problem. Please help

[@minikraut]

I'm struggling with the same issue. Sometimes more, sometimes less. What I find very strange that more and less can be in the same page! I will try using my scanner next to see whether it gets better when the original source is exactly perpendicular to the (scanner) camera. (--> Update: I can't use my scanner, can't be found. Maybe because combination printer/scanners aren't recognized as scanners. Waiting for someone to enlighten me.) I find that at least with creating print&cuts from stamps the following method is superior to using pixscan: Stamp your image, trace and add offset (can be quite narrow with this method). Cut the resulting cut line once from a piece of card a size that can easily placed in a stamping tool and secured with magnets, this is your alignment card. Then cut multiples of the outline. Place the alignment card in your stamping tool, put one cutout into the "hole" and position the stamp. From there on, you can stamp multiple items using the same positions for the card and the stamp. Not my idea, it's Jennifer McGuire's, and I've been cutting first and stamping later ever since I learned that!

[@rochelle..]

If I imported red lines in another program into silhouette and placed over the pix scan would it register as cut lines Automatically or is there another step involved. I do everything that I can on my iPad first (procreate is my hero) because of neck problems.

[@ms3009]

I followed the tutorial but when I load my mat I get an error message> "Registration Mark Sensor Error. Registration marks for your print & cut job could not be read. If the problem persists attempt to send the file directly from the software with the registration marks enabled." I tried to adjust the mat by placing it a little more to the right since the line should not be covered but that didn't help either. Any suggestion would be greatly appreciated. I have a Cameo 3 bussines edition.

[@cpaulette1]

My Iphone is listed so I took my pictures. After trying 10 different pictures I never could get the pixscan to accept a photo. So I thought I would try scanning. Software doesn't show I have a scanner - which I do. This has become extremely frustrating can not imagine what I am doing wrong.

[@richardryanegonzalez]

Hi... im planning on starting a gadget skinning business.. a small 1.. how do you scan items needed wrapping like cellphones or laptops? Hope to hear from you.

[@KellyWayment]

That just depends on your scanner. 3D objects are always going to be a little more difficult to scan, but you can try covering your object with a towel instead of closing the lid. Keep in mind that Silhouette Studio is not currently working with scanners, which is a bug we hope to see fixed soon.

[@mariavahl2740]

I have tried to pixscan with the scaner method, but silhoutte does not find my scanner. Do I have to do something so the program can find my scanner? thank you

[@KellyWayment]

There is an issue with the software recognizing scanners at the moment. It is a known problem and they are working on a resolution.

[@marthahollowell1550]

This maybe a odd question but can you tell me what the bins are that are housing vinyl rolls and card stock behind her. Could you give me a web or any info would be greatly appreciated on all of the clear storage bins. Thank you

[@constancesheehey4164]

Martha Hollowell I believe those bins are from the Container Store, which should have a warning on the entrance stating “This Store is Addictive”!

[@GladysDelgadoGarced]

i need help please, why doesnt my new printer show up and how do i remove the old one and only one in the scan list? im frustrated beci have 3 scanners and this software doesnt show them. should i delete the software and reinstall? please help, i can work on my projects if i cant get this problem resolved.

[@KellyWayment]

You may need to install your scanner software. Sometimes they act like "plug and play" but not all printer/scanner features show up until their software is installed.

[@owenauer3406]

I'm guessing the PixScan Mat doesn't come with the Cameo?

[@KellyWayment]

Correct. It's a separate purchase.

[@pequodexpress]

Can I use parchment paper on top of the Silhouette mats for storage?

[@KellyWayment]

I haven't tried that, but if you've lost the original protective cover then I'd say parchment paper would probably work. It won't stick as well as the original cover.

[@pequodexpress]

@@KellyWayment I see what you mean, now that my Cameo has arrived.

[@anne-mariegaglio1461]

Very nice tutorial video. However, having an old machine, it did not help me get to cut what I scanned. I, however, figured out that when having an old machine the marks have to be changed to be read by the "old" machine. Older machine do not read the "square" mark that requires to be replaced by a "corner". This replaced the machine still not cut though. Need to find out why.

[@KellyWayment]

I believe all models of CAMEO can read the PixScan markings. If by "old machine" you mean the SD or Original, those will not read a PixScan mat. Changing Print & Cut registration mark styles has no effect on the PixScan mat. Please contact Silhouette Support if you need help. www.silhouetteamerica.com/contact

[@anne-mariegaglio1461]

@@KellyWayment I did make it work....and I am so happy to be able to cut my stampings. Yes I have covered one mark and that's what makes it work. Happy danse !!! I was no longer really using my machine but now....it works nearly night and days. You can count on French people to find tricks 😉 Thank you again for this wonderful video so useful.

[@KellyWayment]

Anne-Marie Gaglio That’s wonderful! I’m so glad you are able to use your machine so much and that you found the trick to make it work with PixScan. 😊

[@pequodexpress]

For calibration, what percentage of the dots needs to be captured? Is it enough to capture 50%?

[@KellyWayment]

I would think that 50% is not enough. You need most of the dots in the image. Please reach out to Silhouette Support directly for further assistance on PixScan calibration. www.silhouetteamerica.com/contact

[@thriftymarketing]

Can't get the PixScan to calibrate at all no matter how many pics I take and changes to how they are taken. Followed this video and a few others on KZbin as well.

[@KellyWayment]

If you are still having trouble calibrating your PixScan mat for your phone, please reach out to Silhouette Support directly and they can help you. www.silhouetteamerica.com/contact

[@jennifergillespie2846]

O an so sorry you tratoral is fantastic love it.

[@dianavestal850]

I have a Quickutz machine, will the upgrade software work on mine and I don't know where the information is that is asked for when ordering, where would I find that? Its a new machine as I never used it till now, It was so complicated and their weren't these videos then so it remained in the box for years.

[@KellyWayment]

I believe you can use the current Silhouette Studio software with your original Quickutz machine, but I do not think you will be able to use the PixScan mat with that machine, which is what this video covers. You would use the standard Portrait mats in your original machine. It might be a little tricky with the loading because there is no auto load for the Quickutz, but the software may compensate for that. It's been a while since I've tried that old machine with the current software!

[@dianavestal850]

@@KellyWayment Thanks. Yes, I understand I can't use the Pixscan mat with the older machine. I have yet to use my new 24" machine as I have no place for it to run the mat with clearance front and back. We are building a stand for that. I can't wait to actually see what I can do with it. :)

[@lqisha]

Can you also print and cut a picture of people taken with a camera through pixscan?

[@minikraut]

Hi Tracy, that really depends on how good you are at adding your cutlines (aka tracing), as pixscan will not do that for you. Try tracing by color or the magnetic tracing tool.

[@marie-josee-bouliane]

Cool feature... However, my iPhone 6S doesn't seem to have enough resolution for recognition and my scanner is not recognized... Waste of money on buying the Pixscan sheet... ;-(

[@KellyWayment]

My iPhone 6 has worked just fine. The scanner not being recognized is a problem that appeared after this class was filmed. If you have a larger scanner that scans the whole mat, you can scan it and save it as a document, then import that scanned document instead of a photo. That's the only workaround I've got.