Pochette Metis Review and What Happened at Louis Vuitton?

[@DashOfLuxe]

My luxury shopping experiences are usually great but this is one of the times that didn't work out so well. Let me know if you’ve ever had a shopping experience gone wrong.

[@Iamlawandabyrd]

Hey Friend! I have had similar experiences at LV and the level of customer service definitely depends upon which SA you will get, which is unfortunate. Glad it all worked out!🥰

[@DashOfLuxe]

Hey girl 😊.Yes, I wish my original sales associate had been available on the day I was able to go back to the store but unfortunately she wasn't working that day. She was lovely and so helpful.

[@bjthereal7668]

Yeah, I don’t blame them

[@deborahscoza1443]

The same thing happened to me this year at LV. I bought and returned two speedy bags with terrible zippers. I got a refund and bought the same bag on Fashionphile. The bag was perfect with a buttery zipper and I saved $500.

[@DashOfLuxe]

@deborahscoza1443 Wow, that's crazy. I'm glad it worked out and you ended up saving hundreds of dollars. Their loss, your gain 😀.

[@StellyWhite]

I’m also starting to buy 2nd hand. I didn’t have a bad experience but the customer service + price doesn’t make sense anymore. Saving $ second hand is the way to go. Beautiful bag! I have the east west (from store).

[@DashOfLuxe]

You're so right. The customer service experience is sometimes lacking. It’s definitely a smart move to start buying preloved these days and vintage is usually better quality. Thanks for watching ❤️.

[@thanhhaicong6876]

I was told not to return anymore too or they will banned me. The lock was crooked though. I ended up purchased another one like your and i think it have glazing peeling on the handle. I might have to bring it back.

[@DashOfLuxe]

Hey. You should definitely take it in for the glazing issues. Hope it works out for you 🙂.

[@cherylshelton8532]

JUST CAME ACROSS YOUR VLOG. TFS. HAVE A BLESSED WEEKEND

[@DashOfLuxe]

Thanks for watching! You too ❤️.

[@mrsbluxlife]

Oh Wow! I soooo get you with they ÇA looking very suspiciously when telling them the product has an issue! NOT A LIST!!!! Omggggg! Do You Know Who I AM, that’s exactly my thought when I’ve had quality concerns! My Lux sister! My Lux Sister!! Watching you and the words you use resonates soooooo well!! BUT still enjoy the brand! Great you saved some coins. Yes Subbed is what I’ve done! My Lux Sister! TFS!

[@DashOfLuxe]

Hey Sis! Like really, I'm not trying to scam anyone, just want a product that's not defective. That's not too much to ask for...at least I thought it wasn't. LV is still one of my favorite designers and I can't let one bad apple spoil the bunch. I enjoy your channel ❤️🎉. Thanks for watching and subbing 🥰.

[@Matt-c1b9m]

That is right you stopped going in their store.🎉🎉🎉🎉🎉🎉🎉

[@DashOfLuxe]

Yes! I just couldn't. I was too through.

[@nitajoesplaytherapy4639]

Lol... glad you got a better bag. People spend too much money to be put on a list 😂

[@DashOfLuxe]

I know right! So ridiculous ☹️.

[@stylestrategywithdee]

Wow, I would have been hard presses to buy another bag because this is crazy! Part of luxury should be being treated well and not threatened. Smh

[@DashOfLuxe]

I totally agree!

[@jennljohns]

My goodness 😢is there corporate or anyone higher up you can speak with about this? It just doesn’t seem right to put YOU on “a list” (the naughty list?) because of THEIR quality issue. They expect you to accept their messed up job and be happy with it while they pocket your money? What kind of business does that? I expected more from LV

[@DashOfLuxe]

At the time, I didn't even think about talking to a manager but I wish I would've.

[@MG-zt1sc]

I always buy online. I just can‘t deal with these arrogant SA. Who do they think they are? Perfect? Looking up and down at me, judging. And I am always in fear it could happen if I would go into a boutique and I would break out in tears this days. These looks they give you when you enter the shop. I am always friendly and have always a Hello for everyone. But it starts with the Greeting Clown at the door. Uuuuh, she is fat. How much was her hairstyle? She doesn‘t wear Designer Shoes (because my feet are horrible - splay foot, fallen arches). We might not have any clothes in her size (what if I want to shop for my thin daughter). I feel so helpless with these rude people. You are willing to spend a lot of money (more than their monthly income), in fact you pay for their income, they should treat you with respect and honesty and a smile! Normal SA at stressful grocery stores are able to be nice, why not these luxury SA?

[@DashOfLuxe]

I'm so sorry you experienced that. No one should be treated that way. For every bad SA that we encounter I'm sure there are way more SA's that are nice and helpful to us customers. Thank you for watching ❤️.