Population revolts: Bus 6820 stops because passenger sat ladder, does not meet schedules

The population of the region of Nova Contagem (Contagem, Brazil), which uses line 6820 is on the verge of collapse. It is that the collective, that makes the line RECANTO VERDE - BELO HORIZONTE, is in constant problems.
In the last week, the bus arrived so full at one of the points, still inside the region, that a passenger sat on the stairs and prevented the continuation of the trip.
With no exit, the driver would have shut off the bus and the situation dragged on for 20 minutes until some passengers decided to get off the bus to "make room" for others.
But the problems did not end. When the bus was to follow the trip, according to the report itself, the bus presented technical problems and did not call.
The next day the passengers started a conversation about the collective and there were people even with bellicose intentions.
The complaint consists of some uncorrected factors:
a) The buses do not comply with the schedules of the DER (government agency that supervises and organizes this type of transport); On this day, for example, a passenger reports that the "6 o'clock" bus passed missing "five minutes to seven"
b) It is no use to present complaints to the company because they are ignored;
c) Officials malted, in words, when questioned;
d) Vehicles "breaking down" constantly generating delays in stocking and placing the lives of workers at physical and economic risk.
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[@marialuciasantos2429]

este 68:20 é a maior bagunça ônibus velho todo sujo os passageiros sofrem muito não tem horário certo só fica quebrando em BR é o cúmulo do absurdo