Pro-Tech Air Conditioning & Plumbing Service

[@lagerthaofsaxo487]

Waiting on service is a torture! …. I just want to cry. We bought their new unit less than 3 years ago…. We managed monthly clean up by ourselves… until May 2023 when AC broke down. I called and 5 days later they said it was the thermostat… cost me $600 to replace it. The following month… in the middle of June 2023 AC broke down…again. We pay the $300 “comfort plan” and the visit of $150. But again this month (Friday, July 21, 2023) at 98F insiste my home AC is out…. AGAIN. I called and guess what? No one can come until Wednesday the 26th in the middle of this scrutinizing relentless hot summer and to make this worse, my elderly mom who lives with me can’t even breathe… I cannot afford a hotel stay and I cannot leave my mom alone in a hotel…. Already bought fans for us, but it’s just blowing hot air. I just have to wait in this hot summer days to go by, holding to their “Confort Plan” to really work. I just hope they do come clean and don’t play with people life. (Fingers crossed)