Problem With Ink Cartridge HP ENVY 4510 4512 4520 Fix Printer Error

HP printers error message "Problem with ink cartridge" can be frustrating, especially if it came up out of nowhere. See this video to get a few tips on how to resolve this problem. I hope it helps.
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[@rohit1701d]

You never really resolved the 'Ink Cartridge error' in this video. I tried these steps in my HP 3835 as well but alas the error still shows. How did you finally get rid of the error?

[@macheightfivemark8275]

Change the title to "Never fixed Printer Error"

[@303electronics]

I'm sorry it didn't work for your printer. Thanks for the feedback.

[@user-hu2zg2pq3j]

I have resolved the problem by resetting printer to factory setups. Go to settings>tools>restore factory defaults. And after that use a brand new cartridges, because previous might be already blocked by hp software.

[@dkleinm]

wiping the cartridges 100% worked, thank you.

[@303electronics]

Excellent! Thanks for sharing. 🙂

[@4biddentv175]

Thank you this worked for my ho envy 4520 I just had to clean the sensors on the printer that check the cartridge

[@303electronics]

I'm glad you got it fixed! Thanks for sharing. Have a great weekend!

[@samanthacastro3398]

This help me a lot had that problem took out the black one and left the colored one works perfect no error now works great thank you

[@joypuumala2854]

Just bought a new ink cartridge, cleaned everything, still not working.

[@grahamtaylor3671]

Same for me . . . . . can't find anything that works!

[@brosiaaa]

Suddenly having that same problem even with the new cartridge.

[@the_return024]

😮 I bought 2 damn, one say Hp cart ,old gen not compatible,an other say is counterfeit....onn ink

[@Altitude_Cardz]

Same can anyone help

[@brosiaaa]

@@Altitude_Cardz I ended up just buying a new printer. Had no luck with figuring out out.

[@tedbeagles1982]

thanks. Just removed it. Fixed the problem.

[@303electronics]

That's great! Thank you for your feedback!

[@maryguirovich]

Thank you! I never knew to scroll down. I realized I was fixing the wrong cartridge.

[@303electronics]

I'm glad it worked. Thanks for the feedback. Have a great weekend!

[@MP-xz7om]

This did not work, I think I am done with HP printers

[@rolove4552]

Thanks that was helpful!

[@303electronics]

Thank you for the feedback. Have a great weekend!

[@tikofann5884]

My printer indicates both cartridges are good, but it only prints in color. I’m going to try cleaning the cartridges It gets really hot here in the summer and I imagine the black cartridge has dried ink on it. Thanks for your explanation on how to clean the cartridges.

[@joecaljapan]

It worked, thanks so much!

[@303electronics]

You're welcome! Thanks for the feedback. Enjoy your day!

[@kjbrocky]

Hmm I'm having this problem w the black ink. But it seems like it's more of a paper problem because sometimes the paper is printing but the print is not straight and the paper corner is a little bent. Does that make sense? Any more ideas? Thank you!!

[@brenthill5596]

Go to settings and press align printer head.

[@Derpherppington]

Well u can even get pass the error to do anything eles beside using it as a scanner. Mine printed a couple sheets then this error . No color ink installed either

[@BIgBass255]

My Ink cart is fine, it will print the align page. The problem is my computer doesn't show up in the device mgr. I've unplugged it from both ends and restarted it. It's an Envy 5520 and yes the driver is up to date. Thoughts?

[@303electronics]

Is this the only envy 5520 that you had installed on your computer? Try unplugging printer from computer, restart computer, in the meantime do a semi-full reset on the printer. Plug in, and hopefully that works.

[@BIgBass255]

@@303electronics When I would look at the Device Mgr. It wasn't showing the Printer "do a semi-full reset on the printer. "This was the fix, seems the wizard failed. I did it manually, using the IP Address. Thanks

[@sonia061685]

My printer couldn't detect the black cartridge. After following this video, now it can't detect the color one either 😒

[@admirald.rifter1819]

How do you even just use one Cartridge. You dont even explain it...

[@303electronics]

I apologize for not explaining. You can use a single cartridge mode by taking one cartridge out. I'm not sure if it is for both cartridges. When your black ink is out or cartridge goes bad, you can remove it and leave the color cartridge in the printer. The printer will automatically go into single cartridge mode, and you will see the message on the screen. With the color cartridge the printer will produce all colors, including black. Thanks for your note. Good luck!