Process Improvement: Six Sigma & Kaizen Methodologies

[@Dragonblaster1]

I am a Six Sigma Black Belt (equivalent - my old company didn't dare use those trademarked terms). But for the huge company for which I now work as a quality "attack dog" reporting directly to the departmental boss in one much smaller sub-unit), it seems to me that Kaizen is the way to go, mentoring and monitoring, but setting up and empowering local Kaizen teams, starting off with a few quick wins, defining essential departmental metrics for their process inputs (kicking off with SIPOCs to help identify gaps and issues, so a bit Six Sigma-y), but essentially changing the culture, which is all but impossible in a huge monolith. I have been given carte blanche to do this, and also other company units that interface with ours, and also external suppliers.

[@mario.palafox-Mx]

Really liked your video. It’s hard to be all with the same understanding and agreement, I respect every comments. I’d remark that PDCA involves standardization as part of the ‘act’ step. It does not matter if you call it PDCA, PDAC or PDCV, etc., the importance is the mindset, approach, practice, results, etc. About 6s, there is also a strong cultural aspect based on the approach to attend processes variability. The rate of 3.4 defects is related to one million of opportunities rather than one million of products, as one product may have more than one opportunity of failure, which means more than one defect as a potential result of a higher process variation. This is a key factor to understand when we start talking about process variation. Thanks again for sharing. It would be interesting to watch a similar video about Lean Manufacturing and Six Sigma. Regards

[@harveywilliams9876]

the 5Ss are really innovative in my opinion, they really show the efficiency of the Japanese culture.

[@KamaleshDubey]

Fundamental flaws in the presentation: American consultants going to Japan had no hand in developing Kaizen. It was only Deming who shared the initial concepts with Toyota during his self-imposed exile in Japan owing to the ignorance he received from Ford. Toyota had already started to develop their own Lean Tools owing to economic drivers. Also it is PDCA and not PDAC.

[@shanakaj007]

Absolutely correct.

[@qadirfarooqui7840]

Kiya baat hai, dubey ji..

[@srik24]

Also, the Deming cycle is PDCA (Plan Do Check Act) and not PDAC.

[@MyBeautifulBeauty]

Dubey sth, Where is your own video? At least appreciate this presentation

[@budhrseh2001]

You are correct Mr. Dubey! There is a lot of misinformation out there.

[@ridofs]

I never heard PDAC before in my whole life. It is PDCA, as stated in ISO 9K Series as the standard's fundamental.

[@ishanibhagat5715]

This video definitely helps in brushing my knowledge as I’m currently preparing for KPMG six sigma green belt certification. Thank you for sharing.

[@idamasri]

This is very well,-done, Sir ! Clear and concise explanation! I love the white board approach!! Needed a six sigma refresher before the conference i'll be attending tomorrow! Thank you sooo much!

[@loltones]

Thanks for the great explanatory video. Two suggestions: 1. Those are actually kanji characters, not katakana as was suggested 2. It is spelled "statistical"

[@harveywilliams9876]

don't be mean

[@deavl10]

Those aren't "suggestions" ...

[@goatxx]

these are actually chinese characters that the japanese adopted into their language.

[@loltones]

@@goatxx Kanji literally means "Chinese Characters"

[@undervalueds]

Very good summary, thanks. There's a lot of pedantic comments in the comments section but for me, this was great!

[@gotgreatness]

Very thorough walk through of the differences and similarities between these two solutions, thank you!

[@ericsola548]

Just a correction that is not 3.4 defects per million of products produced. It is 3.4 defects per million opportunities of defects.

[@jr3474]

The video and the comments make this video great.

[@dillydul3535]

I'm having my quality management exam tomorrow and your video actually helped, thank you so much

[@sajithkumarks]

Another one, it is not 'Deming's PDAC'. Mr Deming himself referred to it as the Shewhart Cycle and preferred to call it the PDSA cycle. Besides as already pointed our by the others here it is PDCA especially in the context of mentioning Deming. It could be PDAC etc.. elsewhere.

[@hymurad9532]

Small correction US went to learn what is that kaizen not to help Japanese make the kaizen.. amazing how bluntly you guys can upside down anything

[@SeeingThroughGodsEyes]

This is amazing stuff! I’ve seen both these methods used at Standard Bank at the same time. They are all about culture improvement and also have projects for improvement, this is why their slogan is Moving Forward because they are! Thank you sir for sharing this snippet of knowledge. God bless your business

[@prashantmehrotra9014]

Loved the whole video and got to know about certain terms with nicest examples. This video helped me choose lean sigma certification from KPMG and it was worth it.

[@williamoda969]

Good video, but I agree with some others here who made a comment that it opened too much the topic.

[@mananbhatt1991]

Very informative. Liked this video. Nicely explained.

[@jelleb4303]

Thnx man. Very helpfull to orientate in this fascinating subjects!

[@jamessawyer8565]

Thanks for the info! I was looking for some CI ideas and this video was a great point to start

[@ProjectManager]

Glad it could help, James!

[@mhdXero]

It's really intressting but it's called PDCA; plan do check act. not PDAC

[@shivrajchoundiye8002]

yeah...

[@aadarsh14]

Yes. But both mean the same. Plan - Do - Analyse or (Check) - Act or (Change)

[@jamesbenedict6480]

Atharas, no it is not! PDSA/PDCA is the order by which you do continuous improvement. Simply trying to justify by switching Act & Change at the end is not going to work, A is for ACTING and C or S for C = Check what you did and S = Study what you did...and then ACT upon what you checked and found or Studied and what you learned!!

[@jonanderson5137]

@@jamesbenedict6480 this seems to be an argument of semantics in a cyclic process.

[@shavaliaehustleterrificwil1668]

thank you, great presentation!

[@pranshudjain]

Is there a concept of overlap of both these in any existing companies? Adopting best of both the world's?

[@MikeMCItremuloLocoDino.]

Yea I saw that too is PDCA not PDAC, but it looks like your very sure about PDAC, I wonder why?

[@ninadelectronics]

It is PDCA not PDAC, You have not Done PDCA before making this VIDEO ?

[@omegapointsingularity6504]

If I follow this every day what will happen?

[@psdas77]

Isn't Deming Cycle - PDCA instead of PDAC? Plan , Do, Check and Act

[@qualityengineersguide]

PDCA is highlighted in British Standard.

[@davidmatlaw7833]

There are different acronyms PDCA, PDSA, PDAC - same idea

[@GeneVannmilton]

Done well, good job. Needed a six sigma refresher of the basics sinse college. Appreciate it, thanks.

[@DebraDOdom]

Nice comparative video. Though the styles and approaches were different they an be incorporated as an advantage to ones success.

[@85alynn]

Great video thank you

[@alekdaniels]

Great video. That's Kanji though, not Katakana--the word kaizen written in Chinese script.

[@MrTimoTejo]

Awesome information

[@orlandochirinos3543]

Professor thanks for the help and all the information hope to hear more from you soon . Happy 2019 keep the hard work

[@ProjectManager]

Thanks so much, Orlando!

[@ghantg]

PDCA - Plan Do Check Act

[@paulscott5566]

It's not "the katakana" but the "kanji" (Chinese characters) for kaizen.

[@MyBeautifulBeauty]

excellent! Thank you

[@pujanmotiwala4403]

This was awesome! thank you!

[@sandhyak6349]

very helpful for my project .thanks :)

[@abutaiubsheikh4012]

very important for me....

[@said9016]

Very helpful

[@jonpini]

Great!

[@uznasmeh1395]

Elizabeth Pini yes

[@ig6922]

Very helpful introductory video on process improvement methodologies. Igor Goldshteyn

[@maziarmoradi1282]

Thanks!

[@ajaytomer6504]

Thanks. I really liked the way you shared knowledge. I am from India.

[@easypakwanbs]

Nice sharing

[@bintorys]

Thank you.. that is helpful

[@francellawashington1259]

Outstanding!

[@sevenhappiness9210]

Thank you so much. You're great

[@ProjectManager]

Thanks so much for tuning in!

[@tamikabrown1409]

What is the difference between project management and kaizen/six sigma?

[@ProjectManager]

Hi Tamika, generally speaking, Six Sigma is about improving and optimizing processes, while project management is about completion of work. There is certainly some overlap though!

[@aydenegan8507]

Hi Abtech!

[@sharifsharif4664]

Thanks it is clear for me now.

[@rkitcpspd]

it is very help full

[@masudtiger]

very imprtant process

[@cinthiabuitron2336]

You explain it, very well¡ thanks

[@manoharparab3221]

best video

[@hughhm9770]

Never thought Ted Mosby is applying six sigma in architecture.

[@Jgbrown1983]

@kamalesh I was about to post it's PDCA. haha

[@mdselimmia6529]

thanks

[@Mitjiva]

Thank you very much :)

[@miajoan9826]

thank u

[@randomthoughts9463]

PDAC? That would not have been on your spell checker, however an error.

[@harveywilliams9876]

don't be mean

[@xhiimyourgod]

statisical.

[@2Athenewins]

Chinese characters in japanese are not "Katakana" they are called "Kanji".

[@indirapriyaharikrishnan5693]

its very helpful

[@rahulsharma-mv9ir]

I found his knowledge is Wikipedia based not on practical based.

[@ranikasireddy2648]

First off, its PDCA...not PDAC...Even ig you go by concept, PDCA Stands for Plan, Do, Check and Act NOT Plan, Do, Analyze and Change that you mentioned

[@nc11000]

How can I get a black belt in Six Sigma?

[@johndennis3168]

ILSSI.org offers online Internationally Accredited Black Belt certification exams for £195 for those people who have already been trained. But if you need the training and the exam is the £395 and you buy it here www.lean6sigmatraining.co.uk/product/lean-six-sigma-black-belt-online-course-exam/ best of luck

[@arieldriz6230]

Sorry to dis-agree.. Both Six Sigma and Kaizen made an impact by changing mentality driven by the leaders of the organization.. and itsPDCA not PDAC.. thanks

[@harveywilliams9876]

don't be mean

[@kumaraneesh1420]

Good

[@williambotha5864]

Valiant effort to fairly represent two very different approaches to improvement. However a basic flaw in the interpretation - or the original etymology - of 'kaizen,' as well as the complete hash-up of the PDCA Cycle destroys whatever credibility you and your company have in this area. 'Kaizen' properly translated means 'self development' or betterment (kai) of men (zen). The colloquial meaning of kaizen stemmed from the overusage of the term by western interpreters rather than what the true architects of Lean, being Mr Ohno, Mr Shingo, Mr Imai and others, who would use 'kairyu' to mean incremental improvement of the shop floor. The original and correct 'self-improvement' also aligns nicely with the 'humanizing' and cultural impact aspects of the methodology, doesn't it? Both methodologies use the Scientific process as a fundamental platform; Identify the problem, hypothesize the cause, test the proposed solution and correct following an examination of the results. To put the Adjust before the 'Check' is evidence that whoever put the presentation together had no idea what they were talking about. This is not pedantry. The first task of a presenter is to get it right. Who knows how many budding change agents are going to be ridiculed based on accepting and regurgitating this simple and easily preventable mess. The worst part of it is they'll never know why they didn't get the job, or why the customer didn't accept their proposal. A significant difference between the two methodologies is absent, and this stems from them being based on the scientific principles; Kaizen is always conducted as a series of 'experiments' whereas a six sigma program is expected to solve the problem once and for all. A single kaizen is expected to address 80% of the apparent waste in a small area, followed by a few more, to put the problem to rest. And the PDCA cycle is spun a couple of times in each kaizen. A kaizen uses some data but depends largely upon observation of fact while Six Sigma is based on statistical analysis and is therefore dependent on the volume and quality of data available. This explains why a pure Six Sigma program can take a year or more to complete, by which time the root cause could have disappeared or moved. The best Six Sigma projects use a series of Kaizen in the A/I phase to address the list of root causes.

[@muddassirahmed3342]

whats the point? I need to improve my production or process. Ofcourse I'm going to point out the errors and detect the faults, rectify them. Make adjustments. Why do we need to name it kaizen or six sigma? When it's just common sense for the person handling the process. "People who have the full time job to look for errors". They are quality inspectors and they have to check for errors obviously. WHY THE SPECIFIC NAMES ?

[@wesa5436]

They're organized methodologies. Not only to study, but implement. And improve.

[@sattamdatta8921]

PDCA- PLAN DO CHECK ACT

[@josiasmodiba90]

It is called PDCA and you also get SDCA. Please do your research.

[@Shenyang89]

PDCA

[@Hanabanaist]

The are called kanji not katakana.

[@TheUnendingJourney]

As a Japanese major I can assure you, you are wrong Jeff. Those are Kanji, not Katakana. ばか。。。。

[@TheUnendingJourney]

あなたは学校に行く必要があります。あなたは日本人ですが、あなた自身の言語は分かりません。 しかし、あなたはより良くなることができます。あなたはもっと日本語を勉強する必要があります。外国人。

[@reiniday]

それは本当に漢字です。ww

[@SaifulHarlindong]

those are Kanji... lemme break it down for you. Kanji (漢字); Hiragana (ひらがな）; Katakana (カタカナ）; Romaji (alphabet character that helps foreigner to read the Japanese script). For example, かいぜん (Hiragana) = カイゼン (Katakana) = 改善 (Kanji) = Kaizen (Romaji). 君は日本人じゃないでしょう？

[@SaifulHarlindong]

彼は噓つきみたいだ～　気にしないで。wwww

[@domenicoc]

It is PDCA not PDAC!

[@puddingninja]

That is not Katakana that is kanji

[@luisalanmendozaalvarez5264]

DMAIC is tipically pronounced /duh-may-ik/

[@chunxiaoh5053]

PDAC?!

[@陈冬-z8i]

pdca not pdac

[@josiasmodiba90]

Kabi please read about TWI(training within Industries) then you will comprehend where CI comes from. America helped Japan factories with KAIZEn through TWI.

[@franciskwofie2567]

You wanted to talk about Kaizen but you ended up talking about stuff and not how Kaizen is handled

[@davekohler5957]

Six sigma is trash. My corporation uses it and it only makes work harder and slower without improving quality. Just look at the operation that started it, they died. Look at the company that started Kaizen, they are a powerhouse and they are still growing. Six sigma is centralizing power. Kaizen is decentralizing power. Six sigma is dehumanizing. Kaizen is humanizing.

[@davidhenry352]

改善 is kanji, not katakana

[@humanbeanGenZ]

Geez, I'd say take over rather than help.

[@Alex1611AD]

Is he Italian or something

[@mikeaz1960]

Not Katakana those are kanjis!

[@tomcattomcat1615]

It’s not kanji. It’s jumanji

[@glad2bbiba]

Americans claiming what is not theirs again. 😒

[@ProjectManager]

Sorry if we were mistaken, someone else clarified the origins for us.

[@lucyling8899]

The guy in the video is from New Zealand, I think. :-(

[@CLEANHOUSEOFJESUS]

@@ProjectManager you were not mistaken

[@CLEANHOUSEOFJESUS]

Japanese did not make the kaizan approach. Stop trying to take credit from the Americans idiot

[@ProdigalGil]

6sigma is defect minimisation (you can’t technically eliminate defect). What you want to eliminate is waste, which is Lean. Kaizen just means change (first badly written Chinese character (kanji in Japanese). Kaizen isn’t a methodology, lean is the methodology from its principle developed from Toyota production system. Inaccurate content and history!

[@王冰晶]

he’s so cute

[@veneta72]

This fuckin guy

[@bryonburzynski3578]

How are you a project manager making a video on process improvement and your video is full of stammering, flatly lit, shot at bad angles ... etc. This is a clear example of why you should hire experts in fields you're not familiar with. Don't cater your own wedding if you're an accountant.

[@littlerabbitfoofoo794]

Not great

[@spongebobby188]

Your Japanese character strokes are so bad! 😂 Top marks for trying though.

[@ANKIT-yh9ig]

Thanks