Process Strategies and Design overview in Operations Management

[@AmalALBAlawi]

Thank you so much sir.

[@OperationsAndSupplyChain]

Hi Amal, you're very welcome! Thanks for watching our videos!

[@ebadullahpervaiz1752]

Mr. Bolton, I truly appreciate your work and have been watching your videos. But in this video, earlier you said that product focused has high volume & low product variety, but you also said that Frito Lay's products have high output. So, if it has high output then how can we say that it has low variety?

[@OperationsAndSupplyChain]

Hi Ebadullah, thank you for the question. Frito-Lay is a good example of a Product Focus because it is a high volume/ high output product that does not have much variety. Frito-Lay may put the chips into different sized bags, but the product is the same (so only the package size will differ). That would not be considered variety. The opposite example that I used was a Process Focus, which has low volume/output and high variety, and that would be a hospital patient. Patients (the product) come to the hospital with a large variety of issues/alignments and hospitals do not get a high volume of the same issues every day. Each patient & problem is unique.