Product Demo | Getting started with OpenPhone

[@russk5092]

That was a fantastic review of OpenPhone. Been looking all over the internet for a real, meaningful, hands-on review. And this was fantastic.

[@OpenPhone]

Hi there! We are glad this you found this video helpful!

[@denzelvietnguyen3816]

I think this is an awesome communication tool which can bridge business closer to the client. Separate department based on phone number is awesome!

[@davidmacgown321]

I currently have sideline and will be switching to open phone because sideline only allows you to have 1 number. I'm in 3 different markets and need different area codes with each so that won't work. My question is will the openphone and sideline apps get buggy with each other while I'm waiting for my sideline number to finish porting?

[@OpenPhone]

Hi, @davidmacgown321! Thanks for your interest in OpenPhone! Your phone number will work with Sideline until the porting is completed. The transition will be seamless. You will only experience downtime if you haven't registered for A2P and intend to send SMS to US numbers. Please feel free to submit a support ticket, and we will be happy to answer all your questions!

[@Sales4QDL]

hi I want to ask that how we can share one primary number with other users? is there any way of sharing same primary number free of cost, what is the process of sharing it?

[@OpenPhone]

You can share one number with multiple users within your OpenPhone account. A shared phone number is like a shared inbox, but for a phone. You'll be able to team up on responding to calls and messages. To invite team members to share your number, you'll need to enter their email addresses in your OpenPhone admin dashboard. You'll be able to specify their role and pick the phone number you want them to have access to. Some more info here: support.openphone.co/hc/en-us/articles/1500009885881-How-do-shared-phone-numbers-work-

[@misslesliegarcia]

What about extensions? Is that available?

[@denzelvietnguyen3816]

I don' think that they use extension, but a dedicated phone number for different purpose/function of business.

[@MuhammadNadeem-tm5jk]

You guys have so pothetic services. Don't have proper support team. If someone faces an issue he has to wait for one or two days to get reply from you guys.

[@OpenPhone]

Hi Muhammad. That is definitely not the experience we want for our customers. Do you have an active support ticket ID you can share with me?

[@anasrihan]

Hi our openphone account disabled due to try to buy credit bus it's declined our card when we add new credit card our account disabled we are unable to call etc how to unable it's asap we are worry about it?

[@OpenPhone]

@anasrihan You can DM us on X, Facebook, or Instagram with your support ticket ID, and we can further look into this for you!