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Table of Contents:
00:41 - Scales
02:38 - How many categories should you include in a rating scale?
03:16 - Should you use a neutral option (midpoint)?
04:05 - Don’t Know Option
06:17 - Alternative Response Sets: Dichotomous
06:47 - Alternative Response Sets: Check all that apply
07:39 - Alternative Response Sets: Rank Ordered
10:05 - Final tips on response sets