QuickBooks Online: How to fix incorrect beginning balance for reconciliation

[@life4ers]

Super!! Very helpful full Girl. Much appreciated!

[@nexusfinancial]

Of course! Let me know what other topics you would like to see covered in a video.

[@purplehaze3324]

Thank you for posting this. Very helpful and I am thankful. Do you have any videos regarding when the Customer account balance is not the same at the balance on the A/R register?

[@nexusfinancial]

Thank you! Regarding your question, possibly the customer invoice & payments are not matching together, which can lead to the customer balance being zero but the AR balance to be high. There are a few things that can be going wrong here. Can you send me an email at [e-mail] with more details? (Turn around time for a video can be a few weeks but I can respond to emails faster)

[@cherekaflemister]

Very helpful great job explaining

[@nexusfinancial]

Thank you! I'm so glad you found this helpful.

[@muinmdugommd6434]

Quick question: when reconciling my business checking account, QB tells me that one tansaction ws deleted, which is a credit card payment from the checking account. But that transaction is there and reconciled in the checking and credit card ledger! Any explanation?

[@nexusfinancial]

Hi Muin! I assume your reconciliation screen will not allow you to continue until that dollar amount is corrected in the Bank Register. I would verify that old reconciliation report had the correct beginning and ending balance to match your bank statement, I would verify that the correct transaction in the register have an "R" next to them on the right (not a C and not blank). I would verify with the credit card statement and bank statement that the amount matches and that there was only 1 payment made- sometimes theres two payments per month. I hope that helps. Feel free to reach out if you are still confused: [e-mail]

[@budgetfamilyclinic6231]

Thank you! Fixed!

[@nexusfinancial]

Yay so glad it helped :)

[@zulphadaniels1175]

thank you so much

[@jaycashmore602]

Thank you so much