Google My Business is Dead! Long Live Google Business Profile

Google Business Profile is the new kid on the block for local business owners as Google just killed off Google My Business. On 04/11/2021 Google officially announced Google My Business was being renamed Google Business Profile.
This sudden change has taken the local business community by surprise and has some major implications running into next year.
In this video, you'll find out how Google Business Profile will affect you and how to make the most of some of the brand new features available.
----------------------------------------------------------------------------------------------------------
WANT TO RANK HIGHER ON GOOGLE MAPS & GOOGLE SEARCH?:
👨‍💼↔️👨‍💼 Book a Tailored 1-on-1 session with me
○ rankingacademy.co.uk/1-on-1-l...
---------------------------------------------------------------------------------------------------------
🛠️ TOOLS AND SOFTWARE I USE FOR MAKING MY VIDEOS
○ Graphic design software - canva.7eqqol.net/DG0bG
○ Screen Recorder and Video Editor - bit.ly/2P5SljN
○ KZbin keyword research - vidiq.com/?afmc=4bs
❤️For more videos like this one, just subscribe to Ranking Academy: kzbin.info...
DON'T FORGET TO VISIT
🌐 rankingacademy.co.uk
📷 Instagram: / rankingacademy
👍 / rankingacademy

[@HerveAttia]

Subscribing to your channel was the best thing I did on KZbin this year. Your content is always useful to us. Especially this one. And I'm not opposed to paying for this Google Business Profile service if it helps clean out the others who aren't serious.

[@rankingacademy]

Many thanks Herve. Glad you subscribed. I somehow agree that if google ends up charging businesses for a profile it should help get rid all the spammer. Let's wait and see

[@vero.valencia]

Every single video you do I am so thankful for all the info!! thank you so much Luc, you are amazing!

[@rankingacademy]

Thank you so much Veronica

[@Bulldogridesagain]

So glad you hare here to keep me straight about this stuff - no way I could keep up with the constant changes from Google, FB et al and actually do my work and run my business.

[@rankingacademy]

My pleasure Sean

[@Essays4College]

Google is a racket now with all these changes. Seems like we all need another search option.

[@eruptmediatt]

Can't believe we missed this, thanks for the information and the time you spent making this video.

[@rankingacademy]

Happens to all of us 😉

[@m_reis]

Clear and precise as always Luc! Thank you 🙏 so much for your insights!

[@rankingacademy]

Many thanks Miguel

[@aldinetree]

Hi Luc, Thanks for this update. I think you're likely correct on the inevitability of business owners needing to pay to maintain listings. Realizing it's just a feeling or prediction.... In your humble opinion, do you think if they were to charge even a minimal monthly or annual payment, it would result in making it harder for the crooks to try to separate business owners from their already claimed profiles? Thanks for keeping the videos coming, Delfino

[@rankingacademy]

Thanks Delfino. I guess It would discourage a lot of crooks but since Google My Business profiles have a lot of value I'm sure it would continue to happen.

[@tribbs2000]

The thing i hate about google my business, is people leaving reviews without ever experiencing the product. I would walk past a business and my phone would ping, asking for a review of a business that I had never used, and likewise this would happen to my business, people leaving reviews just because they walked past, With no recourse !

[@rankingacademy]

I know and I understand you frustration. Sadly there is very little we can do about it.

[@weldmachine]

I find their are 2 types of Reviews ? Reviews from Friends and Relatives that tell so many unrealistic good things about your business ?? Or ? The Karen Reviews from people who simply want to be difficult to deal with regardless of how much you try to make things right. Not totally sure ?? But i think you can apply to Google to have a Bad Review, Reviewed ?? Google is about helping businesses grow and will review a Bad Review if you report it to Google. Possibly worth find out more IF this is something that has happened to you.

[@BruceLevickbrusca]

EXACTLY!!! People can randomly leave reviews without even the need to write anything. People can randomly upload photos that is not even related to your business and not even having visited you business and the VERIFIED BUSINESS OWNER has absolutely NO CONTROL. Not even the ability to delete random photos that have nothing to do with your business. Oh yes we can FLAG photos that ultimately does nothing. Like I said in the other comment. Google doesn't provide this platform to help your business. This is all about their ad models and how much money they can make.

[@_HMCB_]

Steve Jobs called it right years ago. Google has no focus and stick-to-it-iveness. I just spent 3.5 months getting our account live after an uncalled for suspension. 3.5 months. Today I learn about this rebrand a new system. Wonder if the transition was part of our frustration. Good channel, by the way. You’ve got a new subscriber.

[@rankingacademy]

Many thanks and welcome on board. I don't think the rebrand would have been the source of your frustration to be honest

[@richardrussell5807]

Thanks for the video.. only just started with My Google Business, so very helpful.

[@Graemelay]

Your videos are brilliant. Most of your videos are very Google related, what if traffic to my site is coming from another search engine like Bing etc? Will I still be able to get analytics on this & if so where? Is it completely separate info from Google analytics?

[@rankingacademy]

Many thanks Graeme. You can find the traffic sources (bing, external websites and other search engines) in google analytics too.

[@DutchUltra]

Thanks for the information! Have a great week 👍

[@rankingacademy]

Many thanks. And you too

[@JamesNicholson6]

Thank you for the update. Just wondering if you have any tips on what to list as - we currently have self catering but hotel and B&B places seem to rank higher?

[@rankingacademy]

Depends on what type of business you're in

[@Mr.Boom58]

I'd also like to add that "Google My Business" was officially renamed to "Google Business Profile" from Nov 4, 2021 onwards. Now it's more user-friendly for the merchants/owners and even the customers too.

[@rankingacademy]

Thanks

[@extraincomesuz]

Thanks for this video. I just created a new Google My Business website to help local businesses. Now I'll have to go change some of the wording and update the site to reflect this. Maybe I'll create a video too.🤔

[@rankingacademy]

Why not

[@aminemaamir5287]

Thanks for the update 🔥

[@rankingacademy]

No problem 👍

[@sarkysid]

Hi Luc, thanks for the informative video. Will this new way affect GMB optimisers who do this for a few companies in that companies may see this as an easier way to maintain their profile and not use us anymore? Is there a way to keep us doing this as a business ? Thank you

[@rankingacademy]

Hi Sarky. You'll be able to continue operating just like before.

[@CoreyHinde]

it'll change names again, neverending change and adaptations on the platform to keep us on Google and not elsewhere. Thanks for the video, you know your stuff dude.

[@rankingacademy]

Many thanks

[@davidhall2783]

Good morning Luc! thanks for the info. How do you give others access to edit the business profile? I want to start a business optimizing peoples results

[@rankingacademy]

Hi David. There is an option on the Google Profile manager called users. You can invite people to manage an account as managers

[@davidhall2783]

@@rankingacademy so is the Google profile manager not going away? Isn't that what the video is about

[@socialubiquity]

Great video and very useful.

[@rankingacademy]

Many thanks

[@Freedomsterfire]

Thanks for the update

[@rankingacademy]

No problem 👍

[@localseostrategies5838]

Thank you. Great info as usual. I heard that the GMB website is going to be discontinued too. Is that true?

[@rankingacademy]

I haven't heard any rumours and quite frankly I would be very surprised if it was the case. It's s great way for google to offer a free website to business owners who can't afford a fully fledge website and to gain more market shares in certain countries who have limited access to digital products. Hundreds of thousands of businesses are already using the product so I doubt it will go away anytime soon.

[@KaiPlatschke]

@@rankingacademy but from where would the webiste be managed if the GMB editor on app and web will be gone? also from the search results page?

[@guiderockgaming2268]

thanks for the update

[@rankingacademy]

You bet

[@honeyhivefarms5739]

I just got used to the other way LOL.I cant keep up with all the changes. Please do a video on adding locations compared to just pins on the map for locations, should we request a card for verification, etc.. all the steps, good and bad. We can not find a good video on this anywhere. Looking to add 6 locations in the same state. Thank you

[@rankingacademy]

I am not sure I understand what you mean by "adding locations compared to just pins on the map for locations" Are you talking about creating multiple listing for service area businesses?

[@honeyhivefarms5739]

@@rankingacademy Looking to add more locations. In your video you say claim your business without a postcard? I can not make this happen. I created a new location but being unverified it does not show up to be able to click the Verify now button. Your video at around 3:45 Help please or maybe create a video. Thank you your great help.

[@CheshireCars]

Top tip Luc 👍💯

[@rankingacademy]

Thanks David

[@schalkvanwyk9006]

As long as they make verification better... Currently verification via postage is near impossible because our postage services in South Africa aren't working.

[@rankingacademy]

Sorry to hear that. I hope their "new and improved" solution will help

[@rodneymanuel5945]

I have a question? when I google my business name certain places/websites still show my old address? Some sites I dont even know. But I also see my new address on some. LMK thank you!

[@rankingacademy]

This is very common for businesses which have moved to a new location. Directories like yelp, bing, yellow pages etc... will crawled websites and add business details to their index. Unfortunately they don't do it often enough and in many instances will have old details. You'll need to contact them so they can update your business information with your new address.

[@alexherrera3918]

Great video update. What happen if you manage like 5 bussiness for friends or famyli but not one business with many locations? will i need to change the access users for all sites or will i be able to use same access as i have now? thanks

[@rankingacademy]

You'll still be able to access the listings. If you manage them all using the same email address the whole list should come up when you search for "my Business" in Google

[@SpectralightPhoto]

Another awesome video on GMB, Luc! I don't know how you have the time to crank them out! I have a couple questions... 1) I wrote a 100 page guide for business owners on how to claim and optimize their GMB listing. I haven't gotten around to publishing it yet so I guess I'm too late. Has Google set an actual date for the release of the "new way" of setting up a GMB (or "Google Business Profile")? I thought I might still sell it on Amazon with a promise of sending a free update about the new profiles to any buyer. 2) I see the date of Google's announcement was 04/11/2021. It appears that announcement kind of slid under the radar as your video is the first time I heard about it. How did you find out about the upcoming release of Google Business Profiles? Thanks for all you do for the community!

[@rankingacademy]

Many thanks for your comment. Creating a listing remains fairly unchanged and the former Google My Business dashboard is still available for now so I feel your guide might still be relevant (although I haven't seen it). The biggest change is the ability to update almost all features of your profile directly in google search. Yes, the change was made overnight and almost took me by surprise but if you set up some google alerts you will be informed as soon as these things happen.

[@SpectralightPhoto]

@@rankingacademy Thanks for your reply, Luc! You ARE the best.

[@shunmax]

I'm wondering what G plans to do with posts. For now we will continue to manage them through the GMB dashboard or app...

[@rankingacademy]

Hi massimiliano. You can already add posts on your listing directly from google search. The offer and event posts are under the "promote" option while the "What's new" option can be found under "add an update"

[@MikeBoldis]

Any idea about Google Ads integration with GMB? It will change or for PPC will remain as is? I know it’s too early to answer this but some speculation around this?

[@rankingacademy]

I have not heard anything on this topic I'm afraid

[@zouhirguerouaji5059]

Nice video Haha subtitles no comment😂

[@rankingacademy]

Not sure what you mean

[@MegInWhispers]

Hey Luc! I have a mostly-online business as an online course creator, but I occasionally hold in-person workshops in my area. Can I qualify for a Google Business Profile? I'm eager to create one, but want to be in line with the rules.

[@rankingacademy]

It Sounds like you can as you deal with clients face to face.

[@FAMtasticFertility]

@@rankingacademy thanks! I appreciate your response. I'm excited to create one soon :)

[@fiending]

Hi, I want to add multiple pin locations of my delivery business on Google maps, so my business name will show up as a pin on Google maps when a search word is entered by a customer while searching in Maps. I see many delivery businesses use the same name and contact information on multiple listings in very close proximity, ex: 3 in the same block. And many more within a 100km radius of the same business. How are they able to add so many pin locations without getting removed? Is it simple as just using the 'add a missing place' option? Also, these are locations that are not verified because the listing has the option to 'claim this business'. They just have a name, phone number, and website. They don't even have a picture. I successfully added a bunch business locations on the map by adding a missing place, but a few days later they all got removed and since then I can't add any new locations, even using different Google accounts don't work, and changing the name and category of the business doesn't work either. Is it possible Google has blocked my ip from adding new locations on Maps from now on? What can I do to be able to add missing places again? I don't want to verify a business address. Thank you.

[@rankingacademy]

It sounds like you are a service area type of business which means you should specify the area in which you operate. Pins on the map are only for brick and mortar businesses. From what you are describing it seems your competitors are creating multiple listings by registering addresses. It sounds like these listings don't abide to the Google's guidelines and are not legible (although I am speculating since I have very little info here) .

[@gharpureparag]

Amazing. Please can we have more detailed two part video ?

[@rankingacademy]

Thanks, more details this afternoon

[@MiguelMateo]

I should have watched this video when Google told me to! But if GMB mobile app is going to be decommissioned, how do you get notifications when a client wants to chat?

[@rankingacademy]

This is a very good point. I assume you'll receive notifications through the Google app as long as you are logged into your account.

[@Sweetnsassyhairboutique]

Thank you so much for this update. I agree about only time before they begin making us pay, so we better utilize it while it's free and make it do what it do lol. Take care.

[@rankingacademy]

Indeed. Thanks for your comment. Take care too.

[@seomadhur]

Wonderful information

[@rankingacademy]

Many thanks Madhur

[@thomaskrutulis2289]

What about creating new listing? Right now we do it through dashboard. Does this mean a new biz has to wait for google to ‘find’ them and make the listing to claim or is there a button/process for adding a new biz? Thx

[@rankingacademy]

No. For now you can still create a listing just like you used to.

[@thomaskrutulis2289]

@@rankingacademy ok I get they are rolling this out for 2022… but then what? Have you read anything about how new biz are added once dashboard is gone? Thx

[@EstatusBestia]

Another great video, thank you. Do you have a video on messages? I am not getting customer messages? i cannot respond to them, because i don't see them and i am not getting notifications that i have messages. Thanks again

[@rankingacademy]

Can you check the message functionality for your profile hasn't been turned off. Jus log in to your dashboard and go to messages

[@EstatusBestia]

@@rankingacademy So i ran several test messages yesterday before i contacted you. i messaged myself and did get the notification in my email, telling me to respond to a message i received. When i went to go look for it, it was not there? Then I proceeded to send myself more messages, but never got the email notifications. and just like the first one they are nowhere to be found?

[@rankingacademy]

@@EstatusBestia sounds very strange to me. Wouldn’t be able to tell you why this is happening. Is the call to action still displaying on your panel?

[@EstatusBestia]

@@rankingacademy no i don't see a call-to-action option

[@rankingacademy]

@@EstatusBestia this would mean the message feature is disabled

[@claudiasweeney452]

Hello, I am about to launch my first product on Amazon FBA. Can Google Business Profile be used for my brand and my product or is it only for bricks and mortar stores?

[@rankingacademy]

Hi Claudia. No you can't use Google My business to sale amazon products

[@DonnaAgrinsonis]

Hi. Our calls have plunged to almost nothing since November. I manage 2 business listing. Currently still using GMB interface. I don't know what to do

[@rankingacademy]

Have you investigated why this is happening? Have your rankings dropped? Is there more competition? Are your listing still showing? has anyone updated the information on them etc...

[@dougison]

Do I understand that as an Agency that manages multiple single location businesses I will lose all that functionality to manage the businesses?

[@rankingacademy]

No you won't. If you are currently managing multiple businesses and search for "my business" in google, you should see the list of all the listings you manage and edit them as usual

[@juanktdp]

Helpful

[@rankingacademy]

Glad you think so Juan. Thanks

[@sankarvimal]

Thanks for your support.

[@rankingacademy]

Thank you too

[@riscamundo]

Nice job, tks!

[@rankingacademy]

Thanks for watching!

[@chdarwin05]

Thank you!

[@rankingacademy]

You're welcome christopher

[@buddhipriyankara9213]

Dear sir, I want to know how I protect my google business page from others. If other people try to my google business profile. What should I do? Can I disable verifying options? Avoiding the google postcard method likewise.

[@rankingacademy]

Just watch this video kzbin.info/www/bejne/nmS5fGV5rLCqa8k

[@michalbydgoszcz]

good to know, thank You

[@rankingacademy]

You're welcome

[@RomonaFoster]

Thanks, Luc!

[@rankingacademy]

My pleasure Romona

[@MarkusBohunovsky]

How can I remove old outdated photographs--or rather WHY can't I? That seems ridiculous, given that this means that our profile will show services that we have long discontinued and persons that are in no way associated with our business anymore--for all eternity.

[@rankingacademy]

You should be able to remove images you have uploaded yourself

[@MarkusBohunovsky]

@@rankingacademy Thanks for the reply. All I can see is an "Add Photos" button which immediately opens an upload interface. No way to see, sort or delete any images. We did upload them the old way years ago.

[@mesaverdewaterdamagedisast4958]

excellent

[@rankingacademy]

Many many thanks

[@Roman-hn6mb]

nooo, i don’t want to start paying for my gmb listing lol

[@rankingacademy]

I'm only speculating so no need to panic yet...

[@quadcom]

All the features HAVE NOT been migrated. You can't remove photos from the profile. All it will let you do it add more. I friggin hate this new approach. They announce a new feature when they haven't flushed the thing out yet. They always do this crap. I also hate that you can't control what image is shown and where it's shown. The thumbnail image they use for my business is a really old outdated one and there's nowhere for me to change it. I had to delete the image, with all its thousands of views from the list of photos. Then they go and arbitrarily pick another one that I have no control over.

[@rankingacademy]

Hi Adrian, I know and I totally understand your frustration. Yes, not all features have been moved yet but it's just a matter of time. Unfortunately we are completely at Google's mercy. Have you tried updating the image they use for your profile through the website option? If not here is hack you can use for future reference: kzbin.info/www/bejne/e5LJeKSvqa2Am68 Not 100% proof but worth a try

[@MichaelWilliams-lo3ix]

Brilliant

[@rankingacademy]

Thanks Michael

[@Krizzly-SG-Line]

As always, thank you for your killing content! Happy Marketing to you too! 🙋🏽‍♂️🍀

[@rankingacademy]

Many thanks

[@ChrisWar666]

Oh come on Google you have to be kidding me. I can't even find my business in search, and soon you'll stop the app? That's just useless, as always :/

[@rankingacademy]

:-(

[@amberherring5151]

Do you think google will start charging?

[@rankingacademy]

There has been a lot of rumours over the years about it and I think somehow they will end up monetizing local their service in one way or another

[@dougison]

This is also will get rid of the agencies that make money from it.

[@rankingacademy]

I doubt it since agencies will still be able to manage listings but from what will be a different dashboard.

[@acstechnology9996]

subtitles, not proper rest Love you, Luc

[@rankingacademy]

What subtitles?

[@LuvYummee]

@@rankingacademy hehe Closed Captioning in Germaninglish

[@inurear]

If it aint broke.... Google will fix it.

[@rankingacademy]

:-) love it

[@CaptAmerica12]

Gab is a pain

[@rankingacademy]

What is GAB

[@360dereceaz]

Comment to suport the video

[@rankingacademy]

Thanks

[@JerryGarageDoorRepair]

Same shit just different name

[@rankingacademy]

If you say so

[@YeshuaSaves3]

Clickbait at its finest. 👏🏼

[@rankingacademy]

Thanks

[@l1f07bscs0035]

totally agree with you.

[@malmcauliffe3288]

if google my business is dead, why do I still get many views and requests from it? it works very well for me. maybe you are talking about retail, which is not my business. I think you post is clickbait to get a view and cause comments to get more views. do you have a real job?

[@rankingacademy]

Obviously you didn't watch it