How to create task on same record after someone reply to the mail
@PrathameshAhersing-fz1gl5 ай бұрын
Hi Sir, I have simillar requirement for this. But for the 'Replye' type. We are sending email to user table is 'sc_req_item' and we have to wait until email get response and after the response wee need to create sc_task on that 'sc_req_item' same record. How can I achieve this?? Please help me
@sunilg.r9523 Жыл бұрын
Hi Hardit, Great video on explaining the functionality. Would it be possible to capture the attachment in the email attached to the incident created? Also would it take all the formats( pdf,jpeg,PNG etc) thanks, Sunil
@rohitchatterjee93602 жыл бұрын
Thanks on the great video.Rather than creating a record can u show the process where we have to update on a record based on watermark
@AlanBazan09 ай бұрын
Hi, how can I find an existing logic for emails? When I send a email it creates an INCIDENT, I want to modify that logic and add more conditions
@BreakingPointNews Жыл бұрын
Hi Hardit, how can we copy data from attachment coming in the email to a custom table in servicenow
@RickyMohar Жыл бұрын
Do you provide one on one classes or training ?
@HarditSingh Жыл бұрын
Hi Ricky, Apologies! I don't provide any trainings. You can let me know the topics you want clarity on. I can help you with those. Thanks!
@anithaarugonda6842 жыл бұрын
Hi.. when i create an email for a particular incident when i send it, it is not reflecting in activity. may i know the reason?