Reasons Why Call Center Applicants Fail | Red Flags In An Interview | Metacom Careers

[@MetacomCareers]

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[@Queenwin2]

Active listening is a must, red flags are ok as long as you can counter them because interviewers are usually intimidating specially in asking follow up questions. Vernacular is ok too if its just a casual interview wag lang sa final. Also when the interviewers asked as to what are your plans in the future or how do you see your self 5 years from now or do you have plans in pursuing your studies, you have to make sure na kasama yung company sa future plans because BPO companies are looking for candidates na looking for a long term career in their company. And iwasan yung dead air like aaaa or ummm be confident and don't eat your words.

[@RealMe-bc4wo]

you mean “fillers”, dead air is when theres no response for a couple of seconds

[@RealMe-bc4wo]

both should be avoided

[@Queenwin2]

Yes po. Better to ask permission to think about it first and compose your self.

[@Queenwin2]

Kasi sa real Op floor if the customer feels that your not confident they will end up calling back and that will hit your stat so it's best to make the interviewer believe na you are confident enough to answer or counter their questions. Remember they are looking for a long time employees and they consider that as their investment.

[@jianizzledrizzle666]

Paano po ba maging head hunter ng callcenter?

[@edwinalde9784]

Nagtatagalog ako sa FI ko. Esp sa Accenture.. Maybe tao sa tao ung conversation and we instantly build a connection. I passed. I am now a team lead and I don’t mind answering me in a short tagalog. But reminding them kapg napapahaba na ung tagalog. But it’s not a red flag for me.

[@AlexGregEscosa-ys1wc]

Thankyou po na may katulad nyo. Pero yung nag interview po sakin dati sa international account napa tagalog lang ako ng konte sinabihan nya na ako na this interview is strictly no tagalog policy. Siguro po depende narin po un sa interviewer kung mabait o strikto

[@amorcaballero3717]

Pag nag tagalog ang interviewer meaning pwede din pala ako mag tagalog 😅

[@ChescaP-rq9ci]

Parefer po :)

[@maomaynezalyn1621]

im planning to apply in accenture din😢

[@jamesnikko4807]

I am planning to work as an Call Center agent Bahala na si Batman

[@janr.9035]

Maganda magpa interview ung cool ka lang ung wala kang pake matanghap ka man o hindi. Madami company jan na pwede aplayan. Tsaka wag pa intimidate sa mga interviewer.

[@KimJongUnSupremeLeader1]

hindi prin maiwasan makabahan at ma mental block, kasi part na yan sa human nature

[@janr.9035]

@@KimJongUnSupremeLeader1 yes, but if intention mo lang is ma interview at wala ka paki sa outcome maybe less lang ang kaba or wala talaga. Nagawa ko na yan twice sa job interview.

[@KimJongUnSupremeLeader1]

@@janr.9035 ma try nga haha same lng din naman, mas lalo kapang hindi mka sagot kapag kinakabahan

[@eliraramos2160]

@@janr.9035 true po ito. nagawa ko na rin po ito, nakakapasa po ako sa interviews.

[@leefrancisco4286]

Dati pinapanood ko lang kayo. Now I am part of the Metacom company. 🥺

[@maomaynezalyn1621]

paki hire naman po ako😢😢

[@MailynAndres]

Pwede po kaya mag apply po Ako sa Inyo po ?

[@kenzieasahina7920]

I have interview tomorrow in call center and this helps me thank you very much

[@JustinNacpil-s1k]

Pumasa kaba?

[@ninocasas1826]

I'm a Freshers and working on BPO companies was really one of my dream job even I have no any experience at all! I'm not even fluent in English and I'm working on it. This video was truly informative!!💙

[@MetacomCareers]

Good luck!

[@emmandelacruz283]

@@MetacomCareers i did failed a lot of interviews this one can motivates me

[@Ma.IreneCabradilla]

So very true!!!!...kkainterview q plang pasok na pasok tlga mga red flags na Yan ..

[@ronaldgabriel5382]

The problem with relying on prepared or canned replies is that when the interviewer suddenly decides to dig deeper you are kinda put or trapped in a corner and you begin to come up with 'adlibs' or way out blabbers that leads to inconsistencies and worse it could get you into a nervous state. If you stick to canned replies better be ready with all possible follow-thru questions on the same.

[@rydhenyt6219]

how do you counter it po?

[@colongonjake2480]

This is the reason why i failed my interview today... I missed to search more i just only apply with my selft motivation..

[@teenking2275]

anong red flags yung mga nasabi mo kaya sa tingin mong bumagsak ka sa final?

[@zehl45]

Hope u find one po

[@aprilroseomandac6543]

True po yan kahit Hindi po kagalingan sa English iniwasan ko mga red flag kaya nakapasa sa initial at final interview

[@MetacomCareers]

Sometimes, it's the behavior that matters the most. Skills can be learned but the attitude cannot!

[@McMillanMclure2022]

Nung tinanong ako kung may balak ako mag patuloy sa pagaaral sabi ko. IN GODS PERFECT TIME BUT NOW I'LL BE FOCUSING ON MY WORK.

[@selah_2215]

nakapasa ka?

[@benjievlogs7877]

Kakafailed ko lang sa final interview sa optum, tinanong kasi ako kung gusto kong e pursue ang teaching position kasi licence teacher ako, sabi ko lang soon i might pursue but i am seeing myself working in your company 10 years pero bagsak parin, yun pala yata, sobrang honest ko kasi.

[@sundaewhore]

Hala, omg. License psychometrist ako. Buti at nakita ko ito.

[@rockyvalval]

It was really informative video, thanks the two of you in the near future I'm planning to apply BPO industry even if my English is not good at all I'm practicing more and more to become fluent in English Language.

[@SamuelLuna-k2n]

Thank you for this Tip, This would be very Helpful specially for us Newbies😊

[@CristineJanMarieSolo-j2b]

Ako na laging virtual interview or over the phone, tas na dedead air bigla yung interviewer tas nung mag sasalita nako kasi di na siya nag salita bigla siyang may tinanong kaya nag mukang bida bida ako huhu niligwak tuloy ako.

[@renrenquintela1260]

Thank you kuya reneboy. Sadly nag apply ako last week sa ttec di ako nakapasa sa initial interview plang yun😔 nakaka hiya at nakaka panghina kasi 2 months naakong jobless. Ginawa ko nmn yung best ko;

[@MetacomCareers]

Keep on applying. There are tons of BPO companies in the Philippines.

[@jmcalderon9632]

Fighting! 💪

[@zehl45]

I can refer po sa company namin na non voice if u want to try.just pm me reply here po.

[@ryupsycho2518]

Hello Metapeps! Thanks for sharing knowledge and ideas of how I must be prepare for my upcoming interviews to your company.

[@MetacomCareers]

Good luck with your interview!

[@nomer63078]

Iyung 2 & 3 po sa mga nabanggit niyo na red flag call center interviews. 1.Halimbawa po planong magpatuloy ng pag-aaral o post graduate studies pero hindi siya aalis at sa halip pwede ba siyang mabigyan ng promotion pag tapos na siya ng masteral o doctorate. 2. Kung planong magtrabaho sa abroad instead may job offer sa pinagtrabahuhan niya sa call center na company sponsor for working abroad na related company. Ito po ba consider na red flag o hindi, salamat po

[@ChellousNonan]

I have a appointment or Job interview yesterday with NERIC BELTRÁN (Vice Ganda's Designer for 12 years and other Celebrities) He was talked me in Tagalog languages. I think it depends to the interviewer.

[@franciskuntv2352]

Kahapon nakita ko email ng alorica bagsak daw ako sa Exam di ko alam anong tawag dun. Parang na tulala ako tapos sinabihan ako ng Tatay ko na ganyan talaga basta tuloy lang sa pag apply. May interview ako sa teleperformance cebu sa June 30. Sana pumasa 😢 wala kase ako experience. Nood2 lang sa mga videos ninyo. SALAMAT SA MGA TIPS!

[@MetacomCareers]

Just keep on trying, one day you'll make them. 😊

[@unkownwalker8853]

Update po

[@franciskuntv2352]

@@unkownwalker8853 Natanggap na po ako. 🥹

[@queenmizuki18]

Did you get hired?

[@franciskuntv2352]

@@queenmizuki18 yes sir

[@RosevieGrenio]

Very informative ❤ Dream Job ko talaga maging BPO Agent noon pa🥰 Gusto ko din talaga matutong mag speak ng fluent sa English

[@mari-yg1gl]

i do have an initial and final interview tomorrow since i passed the assessment, and i watched this video. thanks for the tips! i hope i pass 😭

[@mari-yg1gl]

training na po ako bukas huhu sana makapasa ako sa training 😭😭

[@angelicafalcotelo9082]

What company po?

[@mari-yg1gl]

resultscx pooo and nasa prod na ako sksks

[@vinnis3508]

50/50 percentage di confident at confident hanggang sa unti unti tumaas yung confident like 60 to 70

[@markjosephabrera7018]

Sinabi ko sa initial interview ko na plano ko mag MBA while working. Naquestion ako don, dinefend ko lang na gagamitin ko naman yung matututunan ko sa MBA para mapromote sa mataas na position sa company. Ayun, lusot.

[@francejay7957]

Maraming salamat po kuya at ate, noted po..Ingat po kayo palagi.

[@nomer63078]

Makakatulong na rin ito sa paghahanap ng trabaho kahit hindi lang sa call centers

[@LegacyNgBayan101]

Pinoy mindset always waiting for the mistakes of course at da first place we're a pinoy and dat's not our first language, in other words it's normal with that vernacular po and opo a sign of courtesy and discipline, so if were and interviewer i would accept that words using po during interview just to consider since very minimal mistakes, however interviewer must give some feed back and advice, just advice to him/her that vernacular wont be accepted during on the job training or on the floor after that po and opo shouldn't have mentioned for sure that applicant would have changed after the training he/she could be good at it.

[@iKassie2002]

Paano po pag nag po na sa costumer? Haha dapat binabago yan bago pa mag apply. Mag po ka agad matic fail na yan sa initial or final unless pasado ka na at may tinatanong nalang sayo clarification

[@sydneyfacturanan_vlogs1078]

magandang content po ito hindi lang po sa BPO company kung di pati na rin lahat nang nagaapply ng work

[@Hooman88634]

They also dont want you to be a student or atleast most of the companies dont recommend to be a student when applying, coz they would be reasonable to think that studying would be a big hindrance when time comes that you have school projects/programs to attend😢

[@melshane862]

Agree

[@RichelAnnDelaCruz-yj3nx]

Very informative! Thank you so much!

[@MetacomCareers]

Glad it was helpful!

[@tilawakohalamiauy]

Ironically,speaking english is sometimes just an add on. What is important too is for you to seek cc with massive hiring.otherwise, even if you are gr8r on english comms than the interviewer, ull just be denied.tip lang for those who want to join bpo ❤❤❤

[@loriejaneromantico8971]

I realize that alot of red flag here is something that I did when I try to apply on my first bpo interview. I wish now that I watch it na, i can now applied what I learned from here.

[@MaeCruz-c1n]

Thank you po sa abiso about red flag.

[@patzleonz]

Thanks for sharing this video. I'll apply the BPO companies as soon as possible. It helps me a lot and very informative. 🙏❤

[@MetacomCareers]

You can try with us! Here's the link to apply: bit.ly/3PvHGPF

[@joeychristopherrausa8656]

paano niyo handle ang toxic supervisor at toxic na colleague sa bpo industry ?

[@jelaizamarie4987]

Sana maipasa ko ang interview bukas! Metacom cutiee🤞

[@MetacomCareers]

Good luck with your interview ❤

[@ReymanjrLariosa-gn3wr]

I suddenly doubted myself after watching this vlog...........And I think I failed my initial interview on the phone because I have done so many red flags 😢.........

[@YouArePurposefullyChildofGod]

Cheer up! There is always hope. It's not our failures that make us, it's what God does next that matters.

[@professorjvlogs5165]

Thank you so much for your very informative tips kuya reneboy and ate Jamie!...it helps me a lot!

[@MetacomCareers]

You're Welcome :) Stay tune for more videos like this!

[@vincentmolato5419]

final interview ko mamayang 9:30pm sana mapasa ko na to kuya reneboy

[@vincentmolato5419]

Waiting nlng sa email sakin about final interview ko wala padin hanggang ngayon HAHAHA

[@fepo.]

I had a final interview with one of the BPO company. It's so irritating having an interviewer given to be good in formulating questions and explaining whatsoever but with toooooo much accent it's very difficult to hear and understand. It's more like a hum or murmur like hooooowwwww?! 😅

[@tresbugoybulandres8910]

Thank you sir Rene lagi kitang sinusundan sir...at subrang intresado po Ako sa mga videos nyo

[@jayvydebolanio7354]

Diyan Ako na redflag ehh kc itutuloy ko studies ko tapos pinapili Pako kung work o studies Sabi ko studies😅 Hindi kc Ako research Muna bago nainterview. Sayang talaga😢

[@MetacomCareers]

There's always a next time! What's important is for you to take note of what you've experienced! And if you like to give it another try, just click the link to get started with your application with us here at Metacom. Good luck! bit.ly/metacom-applynow

[@janicegabia5373]

Hello po kaso po Di po kasi ako fluent sa English kinakabahan po ko parang Di ko po kaya pa pero sobrang thanks po sa video nyo po

[@MetacomCareers]

You can do it. Just keep on practicing.

[@900tudor]

Hmm, I disagree with the studying part. It depends on how you answer the question and setting the expectation. It isn't a red flag honestly.

[@jenpot25]

Maybe if the interviewer is not too maselan or hindi lng trip mukha mo kahit ok ka naman as an applicant with your asnwers, credentials to name a few. Evven themselves should remind themselves na there were a newbie too. Its already a cliche to answer that im qualified, that i chose your company because blah blah basic is we all need a job. But of course need talaga mag work hard kasi you are being paid. Just my opinion.

[@eduardochavacano]

it all too personal. A lot of the managers have no college degrees and they hate anyone with better comm skills them.

[@jarednate8666]

thankyou po ulit metacom! mam jamie and kuya reneboy!!! start ko na sa oct 27!! very very helpful

[@MetacomCareers]

Congratulations and welcome to the BPO industry 🥳

[@chillepics4752]

Question so what do bpo really need from employee? like 2 - 3 years max? kase di habang buhay call center ka I wanted this to be changed lalo na if commited kanaman tlga sa job and for company's benefit sayo as agent gagawin mo naman lahat. I know it sounds hypocrite lying or trying to hide your plans.. but to me it sounds you're jailed ... like "oh dito kana we need you.. di kana pwede mag abroad/bussiness/study" Enlighten me about this "Loyalty" is it about years? or is it about not having to postpone your job anytime soon ?

[@MetacomCareers]

Thank you for your sharing thoughts about this. :) And to answer your question about loyalty, it's about the latter - not having to leave your job post immediately.

[@melshane862]

Agree

[@unkownwalker8853]

Tama agree,

[@ghostsniper789]

Isipin mo na lang nang liligaw ka ng babae at papangakuan mo sya ng Loyalty and love and papakasalanan mo sya then in reality ang gusto mo talagang makasama sa buhay is si Ivana Alawi o kung sino mas yung crush mo hahahaa kumuha ka lang ng experience. Just tell the company what they want to hear (Something that's too good to be true) and don't tell them your personal plans in life just play it along.

[@matmatanapi5217]

10/10 manifesting makapasa ako sa interview🥺🙏🏻

[@gerardogabriel4398]

Ang hirap pumasa sa mga call center... Parang mas gustu ko nalang mag vendor tulad mag tinda ng fishball o chicken ball. ✌️

[@rashidasanalin4926]

thank you for the tips I am planning to apply soon see you Pinas🥰

[@tichdecastro206]

If I were to rate myself in the scale of 1-10 based on how confident I am to pass the interview, probably 8/10.

[@JerlynAndreaWatiwat]

i'll back to your video kuya reneboy , if im pass my application in Aloria and i'll comment THANK YOU SO MUCH FOR YOUR VIDEO

[@keo5829]

nasabi ko na ang biggest reason ko if mag reresign ako is mag abroad, buti na counter ko sabi ko di pa ako ready and im afraid especially at my age, and i wanna stay in my country

[@MetacomCareers]

Nice! That was a swift move! :)

[@iczybear]

I'm planning to apply in bpo but I'm worried that my 'rhotacism'(can barely pronounce the letter R) will affect how it goes.

[@veryjomili]

How do you know if you pass or fail the online assessment?

[@maxobbetriguild428]

100 percent na confident ako kuya reneboyyyy!!!!🙏🏼🙏🏼🙏🏼

[@billyjoesarangelo1608]

For the number 6, what if its the other way around that the interviewer kept cutting you off while you are answering the question? Thats one of my pet peeves and it threw me off answering the next question which led me to fail my final interview.

[@hironakamura-y6m]

i think it is okay. the interviewer is not the applicant. why should it matter?

[@billyjoesarangelo1608]

@@hironakamura-y6m that shows rudeness, a workplace should be a place about mutual respect, even though are applying for a job that doesn't mean they are entitled to be rude. I mean ikaw ba gusto mo di ka pa tapos magsalita kina cut off ka na? nakakabastos yon whether they are higher or lower than you.

[@fromtheunderground2681]

Thank you so much for this. Very informative. Kudos!

[@MetacomCareers]

Stay tuned for more videos like this.

[@normabase5708]

Good one guyz & keep it up♥️

[@xanderfortune5460]

Thank you so much for the all the informations you mentioned about the red flags.Its would really help me when I apply to call center industry.

[@ecclesiastes1346]

Ano po ba dapat isagot kung ano reason ng pag stop mo sa school? Red flag daw pag financial problem ang isagot mo😢

[@MarieBeraka]

(2) huhu

[@heyliszt]

Thank you for this. Hindi ko na pala babanggitin na nagtry ako magbusiness kasi baka isipin nila na baka gawin ko lang ulit. 😢😅😂

[@jlclopez4178]

Watching from Bahrain 🇧🇭 ❤❤

[@nomer63078]

Halimbawa po ang isasagot ko sa previous jobs ko. Company retrenchment End of contract Bankruptcy

[@robertang8852]

Thank you so much for giving info from robshin

[@genevebarangan]

Thanks po for sharing....ive learned a Lot..

[@rm.calisin]

I do hope makatulong to sa akin bukas. Mag aapply kasi ako.

[@ajselosaa]

Thank you for the tips. ❤❤

[@MetacomCareers]

You are so welcome!

[@akosipsalm1015]

If the interviewer ask me what you can contribute for this company? My answer is you haven't hire me then there is a contribution, I resign.

[@rhomzkietfttv5571]

Hahaha

[@haroldglover9911]

Nervous tuloy Ako sa final I'll interview ko

[@totoveci1424]

Ganda Idol Ganda nmn intro Pero wag sana Paulit ulit Hahahaha Dont beat around the bush ba😂😂😂

[@Mae_chan]

Wow maramimg salamat po sa advice! Ngayun alam kona bat ako bumaksak sa final interview ko dahil sa dalawang red flag mistake! Grabe buti nlang YT recommend you to my page! Red flags ginawa ko "Where do I see myself in 5 years" Answer: I plan to build up my company after 3 years working here or abraod Second red flag "My previous work is toxic"

[@jhonmichaelberina8960]

HAHAHAHAHAHAHA.... nadale rin ako sa number 5 with the same question. Kaya ngayon ay practice2 na lang muna

[@marianneguinucud1727]

Newbie po ako and may phone interview po ako last last week then he asked me if okay lang po ba sakin kung 2hours ang byahe ko to pasay, para lang makapasok ako at makapasa sa kanila I said yes. I don’t know if that is a red flag for me or for them since sila ang nag ask at alam nila na napakalayo ko sa pasay dahil taga North caloocan ako 🥲🥲

[@macathlynsejas5478]

superhelpful po to sakin lalo na balak ko pong pumasok sa bpo ☺

[@MetacomCareers]

Start your BPO career with Metacom! Just click the link below to apply, tinyurl.com/ycxxtm8e tinyurl.com/ycxxtm8e tinyurl.com/ycxxtm8e

[@JeremyBolaños-l8c]

goodluck sa interview ko today sa sutherland huhu

[@MetacomCareers]

Good luck!

[@abolkiyaonday1614]

Kumusta po sa pag apply ?

[@mharvins123]

Ako nga gus2 ko magtrabaho sa bpo company kaso bagsak lagi, di Ko an alam Kung Klang beses na ako bumagsak wala Ata ako pag asa MA hire as boo company

[@josephliop6448]

Thanks sa advice kuya reneboy & madam ❤

[@MetacomCareers]

You're Welcome :)

[@___v.o.n.3.5___]

My applicaction is still pending🙈🙈

[@VanessaMonares-z4c]

hi good morning bakit Hindi kayo mag gawa Ng interview tungkol sa janitor cleaner. Highschool grad lang at kunwari foriend Ang nag interview.l HALIMBAWA Tinanong sya Ng

[@josielynrodrigo6867]

sana po meron din tutorial how to pass assessment test minsan po dito 😂

[@niyahareefah6796]

Bt di mkatingen si rene ky ate?😅

[@hz2o0b9ii1qqlvz]

Hello po ma'am/sir, sana po masagot. May chance po ba na matanggap ang walang computer skills? Yung pag ta-type lang po ang alam? Willing naman po matuto

[@mariemacdailyvlogvlogs8077]

Yeah that tumpak po kasi ako hindi talaga expert sa pagcomputer perobasic lang naman

[@parkjimin-bw6ft]

Hi kuya, dream ko po tlaga maging call center agent kaya lng po mahina po ako sa English ,

[@Interestingbeingz]

Do Philippines callcenters hire foreigners like people from united states?

[@judhelalvarico1087]

Yes, but you need to provide valid documents such as working visa and etc.

[@McMillanMclure2022]

Sa interviewer ko yesterday tinawanan ako dahil may di ako magets sa sinabi nya sa sobrang bilis nya magsalita tas nung tumawa sya tumawa din ako 😂😂😂

[@riggiduyhal6208]

Hahaha buang

[@shieldanime6968]

arigathanks 😍😍😍❤️❤️❤️🙏🙏🙏

[@contentcreatoronly9899]

Love youuu kuya Rene Boy Fresh Grad nako konting practice nalang mag aapply nako

[@jayaredidon5576]

I would say that 6/10 to pass the interview

[@Anneyoungatheart]

All of my interview never ako nagtalog pero ligwak 😅

[@melshane862]

Bilang call center agent dati... Importante talaga kapag gusto mong mag mag call center dapat enthusiastic ka, magaling mag english at napaka importante nang emphathy. Kapag wala nyan hindi ka talaga magtatagal at madali kang ma burn out at worst i don't think if u can give the best of your performance para ma meet mo yung goal or metrics and to assist customer with the best of ur ability

[@MetacomCareers]

Thank you, Harvey for this insightful comment! :)

[@melshane862]

@@MetacomCareers ♥♥♥♥

[@etheriousetherious919]

About sa expected salaey red flag bayob?

[@RedLine4dedd]

What company do you apply?

[@raymondvillanueva999]

Where can you see urself 6years from now?I do not know i cannot predict the future 🙂

[@ma.cindysarmiento35]

Bakit ngayon ko lang to panuod💔

[@meljhientadong4015]

Thank you so much po, 😊

[@XianCyrusReyBonon]

40 yrs old and high school graduate can I apply to be a call center agent

[@MetacomCareers]

Hello there! Yes, you are welcome here at Metacom. To apply, just click this link bit.ly/3PvHGPF

[@ponjapsoville5235]

Red flag din po ba if i will tell that i am currently employed in other call center company?

[@MetacomCareers]

Yes, that will be considered as red flag since in BPO, employers are hiring candidates that are amenable to start ASAP without any conflict with their schedule.

[@Ruinedtensai]

Interview pa lang critical na sa BPO paano pa kaya kapag nasa production ka na. kahit rest day mo tatawagan ka pa ng TL mo. haha Kaya di na ako babalik dyan. sarap sa VA eh

[@jollyjoker285.]

Accident ko din na sabi nag aaral ako pero binawi ko agad sinabi ko ang stop ako due to financial problem ahahaha

[@moreKAIN1226]

may site poba dito sa clarck ?

[@MetacomCareers]

Yes we do have site in Clark. Start your BPO career with Metacom! Just click the link below to apply, tinyurl.com/ycxxtm8e tinyurl.com/ycxxtm8e tinyurl.com/ycxxtm8e