Recovering Data from a Brain Dead iPhone

This one made us cry. It's the story of the Ferguson's iPhone that had the last pictures of mom before she died early this summer.
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Bona fide MFI charging cables
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›Soldering:
My soldering station with standard iron: amzn.to/2hG656k
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›Ultrasonic cleaning:
Crest iphone sized cleaner: amzn.to/3qVxO52
Branson EC cleaning fluid: amzn.to/2iSVuFq
›Hot Air:
My hot air station: JBC TE-1QD not available on Amazon, $1500
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›Diagnostic tools:
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DC Power supply: amzn.to/2iRN9hj
Multimeter: Fluke 115 amzn.to/2iqMmou
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Zxwtool: tinyurl.com/2p86e33y
Storage Repair Case:
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Large Size for iPhone Repair: amzn.to/35m1Gzh
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[@janetmcintosh1880]

The Ferguson's are very close friends of ours and this meant the world to Miriam to have those photos.

[@Danny-wv8ec]

Why didn’t the McIntoshes provide any assistance? You guys are the macs after all.

[@Aethelbeorn]

@@Danny-wv8ec Quite the stretch of a quip, eh?

[@NavneetSingh-jq7me]

@@Danny-wv8ec lol

[@yougotlucky]

Thank you so much Jessa! It means so much to us!

[@stalwartcomputers5182]

Hope you all enjoyed the recovery & God bless you❤

[@PusaStudios]

A friend told me about this video as he has a personal connection to the owner of this phone. This is such an amazing gift you have given here as no price can be put on memories. Love what you do and cheers from Canada

[@ed10523]

I lost my Mom in March..This One Hits Home. God Bless You Jessa Jones.

[@Spector_NS5_RD]

Thank you Jessa. How many people like Miriam have been turned away from a "Genius", never to see their photos again? Awesome work Jessa.

[@ChicTumshy]

You are a total professional and appear to be very modest (great attributes). Can't beat experience and logic alongside technical knowledge and understanding. Not to mention patience and hard work. This is my opinion of you after only watching two of your vids. The other video was "iPad 2 no display after your toddler dropped it? Give it the old slap repair" 😁Not so technical but shows you are confident and willing to go the easy route first rather than blindly tearing down. You have the work attitude from a bygone age i.e. conscientious and caring. Your personality lifts and enhances your vids above the KZbin norm making them warm and inviting, which is not easy for a technical repair video. I dropped my iphone 5s the other day, hence my reason for finding your channel (tried many others but only found the same repeated resets etc) It was dead but after connecting to the charger it actually worked for a few minutes so I left it to charge but when I went back it was dead. When I connect to power it fleetingly shows the apple logo then it goes to a very very dimly lit screen. It stays on that screen until I remove the power cord. I have had a look inside and checked all connections I can see and all appear good. I am a retired mechanical maintenance engineer but my knowledge/experience of electronics is virtually nil. Any ideas/suggestions would be greatly appreciated, thanks. I have also subscribed.

[@2packs4sure]

That was so nice but I bailed out because I get a headache when I cry....

[@Joseleocol]

I feel you! Totally the same here

[@alansmith2197]

Another great job Jessa 🤗. I think it's such a shame that Apple 'technicians' never get to make calls like this.

[@eliprovencher4542]

That’s when us Apple techs go rogue and join or start an independent repair shop 😇

[@cdrchrrs]

Thanks for confirming the notion that I’ve considered a lot lately: electronics technicians can serve others even as we make our dollars. Service and work aren’t exclusive agents.

[@joer8854]

I'm so happy you got your photo's back. The memories captured in those photos we keep just can't be replaced. All the best to you and yours.

[@wolveric0]

Heartwarming, you are great Jessa

[@iamdarkyoshi]

Amazing work again Jessa. It's so heartwarming to hear the conversation from the phone calls too. Out of the box thinking is often the best solution to repairs!

[@buckyg632]

I'm a nerd and I'm so amazed at how many people refuse to backup their data and pictures into the cloud like Google Photos. I'm an Android user and my data and pictures get backuped up on my micro SD card and the cloud. There is no way my stuff will be lost.

[@pineappleroad]

iPhones do have an auto backup feature, but 3 conditions have to be met for the phone to back up Connected to Power Locked On WiFi

[@MichaelFenley]

You are a great lady. 🤛 This was very “autopsy” and very educational. And what a wonderful thing you did. I really share with her and her mom. Thanks a lot. Glad she got those photos too. So Sacred.

[@bridget2336]

Aww so glad I came across this video, and so happy she was able to get her precious photos and memories back.❤️

[@ginopumadera4265]

Very touching and super rewarding Jessa !!!!

[@phineast5931]

I needed to see a great story like this tonight! Thanks, Jenna.

[@Xtrafix2015]

You are a saint and I’m blessed to have subscribed to your channel, I watched your videos when I fixed my first iPad years ago which I owe you the credit for your courage to work on bigger projects and somehow stumbled on this video and it made me cry thanks for sharing the love

[@caseyferguson6226]

They are my brother and sister in law!!! So happy u were able to get these memories for them!!!! Miriam made me cry.

[@mr.q3216]

Nice to see you back.

[@br0ly874]

Reactions like that are why I'd love to be able to do this. Unfortunately, the cost of entry is steep, especially for me. Love your videos and your work, Jessa. I feel like I'm learning something every time I watch. Keep it up!

[@timtrent2426]

Awesome stuff! I learn so much every time I watch your videos!! Thank You!

[@joedillon159]

You are a true Angel!

[@baghdadiabdellatif1581]

Great methodology. Thank you

[@harleysofttailtx]

I LOVE this video.... this story, and others like it is why I want to learn everything I can about repairing cell phones at the board level.

[@abelzelalem7389]

Great work jessa.

[@360EZee]

My mum also unfortunately passed from cancer, watching this brought a tear to my eyes, I just love the work you do, and I’ve learnt so much following you on KZbin. I hope to follow your work in the Uk in the future, please continue with the hard work you do on KZbin I do appreciate it, thank you 🙏.

[@AndGuitar]

Truly a rewarding post!

[@souljagirl0619]

Why did I tear up

[@mattbettany1174]

Great work Jessa 👍

[@jamesbest2081]

Good job , I’m happy for your customer!

[@tonystr9]

your the best i wish to have the luck to folow your course but i am far away so i try to learn the best from your videos till i find the time and money to come over to your courses keep going to make people happy with their data :)

[@AxelWerner]

Amazing job! Made me cry too :')

[@trustyvault13canteen32]

I love that the comments are full of the Fergusons and Friends

[@walterpark8824]

Yay! Some more light in these strange times.

[@Joseleocol]

Gddamn Jessa... Don't do this to me... It's 9.00am and I'm crying like a baby.. Totally not necessary. God bless you!

[@maxwellmc9734]

Brilliant ❤️ 👌 💯🙏😃made me happy 😊..

[@GrantMcIntosh]

Awesome story! Miriam shared on Facebook so I'm new to your channel. Great job! I'm going to share it out as well.

[@mohamedmowwed5198]

God bless you all

[@oldlifter530]

I luv the sound effects

[@54tony379]

thanks jessa

[@joserosa5342]

This is so awesome!!!!!!

[@techdoc.repair]

That's awesome!!

[@darrennrena8180]

Amazing wow top work!

[@paulsullivan6392]

Outstanding

[@ahmadsyahmi351]

man i almost cried at the end

[@TheMadricks]

This girl is a genius ❤

[@NBA2K20download]

YOURE MY NEW IDOL NOW I WANT TO LEARN LIKE YOU TOO

[@DishNetworkDealerNEO]

Now that the photos are recovered, and a backup of the entire iPhone can happen, can you take it to the next level and repair the iPhone so it could be returned to normal operations? There is a lot more than pictures on an iPhone!

[@stalwartcomputers5182]

Even here with an i7 a few times, so many think it's a goner......seriously you need to think back to the the i6 & recognise the signatures....it can be hard for the nowadays techs...But OG hopefully recognise these things

[@harisabdulkhader9173]

Wow your amazing

[@miluzamara]

This is amazing! Do you only do apple product recovery or can you experiment on a dell laptop? I wish i learned this.

[@sandeepudpudl8019]

Very very good job💓💓💓💓💓

[@MrOrangeman18]

Totally awesome. Now apple need to sort out error 9 and 14 so the rest of us can do the same with our data.

[@user-nl5hw8vp8b]

Great !

[@chasefournier]

Jessa, the thought is always a logical Approach. Electronics are 100% logical. :)

[@jenniferwhitewolf3784]

I hope the Ferguson's learn about backing to a low cost cloud account. Back up often.. loose nothing.

[@graphicscardtech3167]

Wow you use my same technique to press down the CPU because most of people just press down with the finger only lol I thought no one will think of that for an iPhone 7 it’s common this problem

[@alexwhite5259]

Hello ! My iphone x is full and since when i restarted it is in a boot loop. I did my research everywhere and i wanna ask you if it s any chance right now to do anything to recover the photos. Thank you a lot!

[@knicetumz4614]

Hello, may i ask about uv light his proposed or uses in repairing and techniques. Tnx

[@leberino5583]

Hi do you do works from the overseas? My ipad 2 mini shows blurry line sometimes half of the screen is ok while the other half is blurry very rarely my screen looks brand new I know its old but its a precious memento so I was hoping to save it

[@annafan83]

Stick to classic backup to disk... don't push everything into the cloud. Anyway, great job!

[@OCGelectric]

I’m in Los Angeles California I have the same situation. My phone 10 is brain dead where are you located?

[@morrydavis]

what was the device you put on the cpu to apply pressure

[@awesomenownlater7901]

What about a disabled Ipad? I don't have a backup for it. Is it possible to get the data off of it when its locked?

[@W4rH4wkXX]

i bet the one thumbs down is apple 🙄

[@gabiballetje]

Stop using those squeegy things and use some sucker cups you attach to the screen, preferably 2, make a jig, put the phone down, slap down the 'lid' with 2 suckers on it, it attaches to the screen, slap it up, screen comes off, presto, done faster and probably a lot safer, and sure easier.

[@breakinthebox841]

Hii Jessica can you tell me about itunes error 6 on iphone 6s

[@informediatech-bruno5766]

that aleluia music from the silence almost fall of my chair realy realy kkkk

[@mohamedmowwed5198]

Why my love

[@RealButcher]

Apple...."only a few handfull of phones".... bending...yeah sure. Dr. House would be proud of you!

[@Thomisshilbay]

Nice 🥰

[@kenriquemeggie9593]

You’re the best where are you located

[@souljagirl0619]

I had some water damage to my phone.Are you able to open up and get pictures off?

[@JessaJones]

Yes. Go to ipadrehab.com and click Get Started to tell us about your specific device and problem and we will respond with a quote and mailing instructions.

[@mohamedmowwed5198]

What is the time with you now?

[@daemoncan2364]

16:15 - Is it dusty in here?

[@plumreid]

Very sad story. I've never used an iPhone, don't they back up to some sort of Apple cloud? How do people get in this predicament? Can't people use Google Photos on iPhones? I have never understood this situation.

[@mohamedmowwed5198]

Morning roses and jasmine on your eyes

[@Warman-do8td]

Does anyone have a good place to find board schematics thanks ps just getting started with this hobby and it has been hard to find good schematics for free

[@jenniferwhitewolf3784]

Not from apple! Check out Louis Rossman's channel about the sources for what it out there.

[@anilchowdary4759]

Can you do a video on disabled iPhone data retrieval @ipadrehab

[@AdabAbu]

She can’t. The data is protected

[@PG11003]

The brain isnt dead, just disconected .

[@Meagan2017]

I have a iPhone that needs help! How do I private message you?

[@jontallman3878]

Jessa, Apple states that this is not possible. How are able to do this other then to use half a second of simple deduction to track down the fault?

[@ChannelReuploads9451]

Aple is in the business of selling phones, not repair them. Take the phone to a 'genius' bar, and they will say its not possible, but "you can buy a new one though !".

[@Elkhose]

I don't understand how i dont know this channel and only found it in the comments of linustechtips datarecovery sponsored video

[@robertpolkamp]

Why isn't iPhone not using SD cards? Android data recovery involves removing SD card and installing it into a new phone. I must be missing something...

[@user-ep6fe3vk3d]

❤❤❤❤❤❤

[@crystalh733]

💝

[@matthewweglewski577]

whoa way to name drop Asurion! lol

[@davie261]

I goes without saying Apple would never be able to succeed at getting that data, and yet they want to stop outside repair from happening. Remember backup your data and back up the backup.

[@mohawksniper79]

🤠👍you should make a video of video's like this and the police one and the NASA one to show at the right to repair

[@mohamedmowwed5198]

The giant

[@beanstalker3292]

You should be the first You Tuber to have A Trillion subs.....

[@zulfiqarmobilecomputer8055]

U r a princess

[@bradenbuckman2161]

Advice for someone with same situation with an IPhone X? Surely no do it yourself is there?

[@kharapcapicitor1]

Wow2...Malificent Girl...Jes..u r so expert.. Yeah2....see how u made customer happy wow..i want to b like u n make people happy that ma aim..really appriciate that.. Actually i open a small repair shop in my locality with a small knowlege..want to be a proffesional like u.wait3...can i marry your brain..😊😊big fan n love u from north east India

[@whitestar4431]

📲👏🏼👍🏼

[@mohamedmowwed5198]

🥰🥰🌹💙

[@markwalsh8411]

Funny that the solution to easy iPhone photo backup is to use google photos! Or maybe possibly move to android ?????

[@deathtrap1976]

Hundreds of pinpoints from shitty lead-free microsoldering and just one of them cracked can ruin the whole phone.

[@AxelWerner]

Disable in-roll ads NOW! Resist to KZbin!