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ITSM Connector for SAP Applications is a certified SAP add-on that integrates with popular ITSM solutions, including ServiceNow, Jira, ZenDesk and Micro Focus.
With ITSM Connector, tickets are automatically populated with data from SAP systems where an issue is encountered. This allows developers to start immediately on a remedy, reducing interruptions to business.
The result:
28% faster incident resolution times
12% fewer incidents with Service Level Agreement breach
Improved Production system stability
Reduced SAP support costs.
Watch this video demonstration by Chris Drake, Rev-Trac Chief Technical Officer.
To learn more about Rev-Trac ITSM Connector, click here: www.rev-trac.c...