Runaway MUA? The Viral wedding TikTok drama.

[@stephgreen3070]

So he had a “real” emergency because his mom was in the hospital, so he packed at the last minute in a panic, right? And packed a MESH SHIRT, PLEATHER PANTS AND SUNGLASSES to go visit his mom in the hospital!?!? Sure, Andrew. I’ve had a legit family emergency that I had to pack for very last minute in a panic and I forgot to pack several necessary items like a toothbrush and, um, pants, because I was in such a hurry and so frazzled. I certainly didn’t pack my best party clothes to go visit my Dad in the hospital when he was admitted before he died. What an ass.

[@miraculux.]

YEAH, 100% the only thing I packed when my nanna was doing poorly suddenly was the dress she wanted me to wear at her funeral and the clothes on my back, the guy has the AUDACITY 😭😭

[@msdouglas12100]

Seriously! My fiance brought every single underwear I owned while I was stuck in the hospital. Frazzled emergency brains forget things haha.

[@asiamommi]

When my MIL was dying in Florida, my husband and I threw clothes in a bag and flew down there. It was February. We live waaay up north. We packed our winter clothes. We ended up at a mall buying some tee shirts and, unfortunately, funeral clothes.

[@miraculux.]

@asiamommi this is such a universal experience... but also comforting I guess? things are not supposed to be normal and organized and just work as usual when someone dies. it's bad enough the world keeps spinning without pause.

[@beetothetee]

This is why you pack a go-bag, so you can have your emergency mesh shirt and emergency pleather pants. /s PS- so sorry about your dad. My dad recently passed, it’s an awful loss. 💓💓

[@ThereAlright]

Oh and he has the audacity to post "Makeup artists: Don't let one bad bride dim your light and ruin your day (...)". What about her day?! I'm happy her story had a happy ending but she must've been so stressed

[@mariya_tortilla]

omg hes actually the worst type of person...literally never in the wrong

[@ThereAlright]

@mariya_tortilla Yeah and now trying to play the victim 😅

[@89tothbianka]

Narcissism

[@clemfandango-se1wj]

That’s WILD, I can’t imagine being so self centred like that 😂

[@aprilswan909]

Or the day of the other bride where he was just a complete no-show that she talks about that ended up doing her own makeup.

[@monicam9280]

Robert: "not to disagree so violently..." Also Robert: disagrees in the most polite way possible.

[@palladium607]

Lmao 😂 yes

[@daddytchaik]

I think the new artist was confused when the bride first messaged her because she introduced herself as the “bride you’re doing makeup for today”, when the original artist just told her “makeup for a girl tmr at 12”. someone more professional would have notified her that it was for a wedding, so I imagine she was confused just getting a message from a bride out of nowhere. especially when the other artist said he would put them in a group chat together!

[@VeronicaSpark]

Exactly what I though. Makeup for a regular client vs. makeup for a bride are not the same thing. I remember my stylist and MUA referring to her bookings as "I have a bride on/ at..." rather than "a client" to highlight the difference. It's not just the cost, it's the time as well... Bridal bookings are their own thing.

[@KeitieKalopsia]

That’s what I was thinking too. She knew she had someone booked, but she didn’t know she had a bride, and she probably thought that surely he would’ve told her if it were a bride.

[@Neenerella333]

We all agree he's not "someone more professional."

[@BelindaShort]

@@VeronicaSpark Also, most people like to meet with the bride ahead of time to discuss looks

[@valib19]

This! And also since she never received a deposit, she probably thought the 12pm appointment wasn't confirmed.

[@whelkpeopleofdoom]

I'm with you about the death threats thing. I believe people get them, but I'd like to see proof when people make that claim because literally anyone can say that to gain sympathy.

[@RobertWelsh]

It’s an easy way to put blame on the innocent party!

[@clemfandango-se1wj]

He’s floundering because he got called out and needs that sympathy vote lol

[@lfsantacruz8703]

This is what I've been saying for SO LONG. By and large, the people who make these claims to minimize whatever criticisms they're getting are the ones with the audiences most likely to send people death threats over petty shit. I'm not saying his audience is like that, but I would be zero percent surprised if they were. Like, I know so many queer and feminist youtubers who get death threats daily, and have never once dragged them out in videos for pity points. But somehow the people who do that kind of thing seemingly never have any proof. Ever. Puh-leeze.

[@katiepowers513]

I believe him, just because people like to threaten to kill people over nothing at all. A man got in my face and threatened to murder me because his flight was canceled. I worked for a different airline.

[@BreakofDawn]

Seriously, everyone who ends up in controversy always says this. I honestly believe most of the time they don’t receive any more threats than they normally do as a public figure.

[@allyn299]

Guys need to tamp down that urge to be tough and confront. In college I had a stalker/abuser and a guy I was seeing at the time decided to get tough with him and threaten him, and that ended up being used against me by campus police who deemed me equally as responsible for the situation with my abuser. It's not right or fair but please guys, resist the urge.

[@VeronicaSpark]

I'm sorry you had to deal with that. I hope you're safe now. ❤‍🩹

[@ЗорницаПетканска]

I get you too well. I’m currently struggling with a stalker from uni even though we graduated months ago! The urge to crash out is real. It can be so heavy having to be the bigger person when all you want is to left alone and feel safe and protected again.

[@threelegmeg]

Im SO glad that she plugged the artist that stepped up for her. What an absolute nightmare scenario that was saved by that fill-in artist. She deserves the recognition and clout for doing such an amazing thing, this thing going viral is a well deserved spotlight on an amazing artist

[@megschield8412]

100% on the brides side, HOWEVER, I would be so pissed at my new husband for that unhinged message. I think the bride already had the situation handled without his childish threats 🤔🙄😳 Great commentary Robert!

[@ashleighthompson2855]

I was mad about the MUA but now I’m more worried that she might’ve married an 8 year old 😂

[@strhwaberry]

same!! i got the ick at the message he sent, and her bragging about it too 😭

[@Cove_Blue]

Yeah that was uncalled for and doesn't make them look great but the MUA is still somehow worse lol

[@marianmain]

I would have been embarrassed about that too. I can fight my own battles thanks husband!

[@lfsantacruz8703]

I would too. I'm so glad my husband always asks me if I want him to get involved with things like that before just popping off. Lord.

[@lisapoulsen5452]

Also, I think we have all seen a celebrity on a red carpet and their makeup was terrible…a celebrity makeup artist can be terrible as well🤷🏼‍♀️. Great video🥰🖤🥰

[@Lizzypoohxo]

I forget who it is but I always think of this one red carpet photo years ago where the setting powder reflects a camera flash 😂. I'm sorry but anyone doing red carpet /event makeup should know better. Edit: I had to look it up, it was Nicole Kidman.

[@NettleAbsentmindedly]

​@@Lizzypoohxo I do remember that there was a point when make up had not caught up with newer camera tech yet White under eyes everywhere

[@standdownrobots_ihaveoldglory]

Tbh I thought a celebrity makeup artist was someone like baby angel Kevyn or Mother Pat - I remember seeing glimpses of them in mags but much ballyhoo written about them. I was so shocked when I finally saw Pat (too young to be Mother then) & she was gorgeously barefaced! I assume plenty of productions hire cheap MUAs for low budget projects & celebs can def have newbies or bad artists. I thought you had to establish yourself as a name, not just luck into a few clients. To me, Robert is a celebrity MUA within the social media market & I assume he’s more widely known in the UK now, because of his own reputation not his former client list. but I guess I’m using the phrase wrong lol. I want content from a MUA who doesn’t need their client list to impress us. That’s so weird and LinkedIn-ish ewww. In my work, my client list matters because I can’t give you a quick sample or demo, but if my face was a testimonial on its own, I’d be delighted to offer my clients privacy.

[@magpiesneedle2575]

⁠@@LizzypoohxoI think Angelina Jolie was another

[@Tinytashiii]

When will people learn that we are in an era where you can NOT pull scams like this and not expect someone to give a detailed expose on the shenanigans they pull. This isn’t the early 2000’s, we have so many channels to air information. Good Lord.

[@TreC587]

The MUA was booking "commoners" in case his celeb clients didn't call him. Then he'd look like a saint, charging "pennies" to still give the peons the time of day - so "down-to-earth" of him 🙄 Also: # of followers =/= how kind and respectful a stranger on the internet is.

[@maryeckel9682]

Just gross

[@B.Harper7]

Bingo!!!!!

[@Gamila-Gamila22]

ALWAYS HAVE A CONTRACT!!!!! I’m a professional hairstylist with both celebrity and non celebrity clients. I get booked for special events all of the time. Because of this, I always have my clients sign a contract. I let them know that it’s not to protect only me, it also protects them too. I was taught in cosmetology school that this business is 70% personality, 30% skill. A lot of people in the beauty industry are very charismatic and theatrical. Unfortunately that’s what clients fall in love with,the personality. In my opinion you will have the best experience when you ask someone that you trust for a referring.

[@B.Harper7]

@Gamila-Gamila22 YESSSS BABAAAYYYYY!!!!! THIS!!!!!! I swear it's applicable to most professions; 70% personality with 30% skill to back it up...... But we always have the people like you, who are clearly talented, intelligent, kind, and hard working. 💖✨️

[@Gamila-Gamila22]

@ OMG! Thank you so much 💞

[@mayamoon9207]

The MUA is 100% in the wrong here. Everything about what he did is so nasty and unprofessional. Also, she said it's fine if you get an opportunity like this but I completely disagree with her. She booked him well in advance, it shouldn't matter how big of an opportunity something is if you've already agreed to work for another client. The husband's message was uncalled for though and could seriously get them in trouble

[@RobertWelsh]

I 100% agree with you!

[@krie6336]

A thinly veiled threat isn't going to get anyone is trouble. People are dying and the police can barely deal with that. He yelled at a shitty dude, he didn't light his house on fire.

[@kszoknyik]

such a trainwreck >.

[@standdownrobots_ihaveoldglory]

I’m a bit shocked that she went with “all celebrity MUAs are evil” rather than rightly focusing on the person. Weird choice….

[@hannajung7512]

​@@krie6336depends on the area you live in.

[@britneyanddiannebeals-gigu7225]

As soon as she said $250 for a celebrity MUA i was just like… ok that’s crazy, I charge $300 for my brides up north in Seattle, WA. $250 for someone who works in the LA/LV area…… a steal!

[@kszoknyik]

for his service, even that was too much

[@cortneyfisher2630]

I thought she said she paid a deposit and that was the remainder.

[@TwoLightsOut]

I love how Robert short circuited when he read that lol like what? What?

[@saiman6838]

I'm glad I did my own makeup 16 years ago if that is how much it costs. I also didn't spend a fortune on the whole wedding and I don't think weddings should cost a lot, I had a vintage rolls royce and that was the most expensive thing and whole thing cost 3.5k.

[@BJM1134]

​@saiman6838 yes, my sister is great at doing make up (she's not an official MUA but people have paid her to do their make up because she's very good) and I opted to just have her do my make up and it was perfect. It wasn't ten pounds or too heavy, I looked like myself and it came out lovely in pictures.... and i had someone I trusted for free

[@olivialandon7481]

Robert said no “sheet masks the morning of a wedding”. I immediately recorded the advice in my notes app. I’m getting married next year and love this kind of information!

[@AlizzaLuna]

100% I used to work in the beauty/wedding industry, and people came in wanting full facials a day before their wedding etc - don't. Do it like two weeks before so any impurities that show up (that often happens) have time to go away. It's a stressful time anyway, so give yourself plenty of time for the pampering. For my own wedding I planned it with a home facial a couple of weeks early and then the week of I was doing spray tan, nails and lashes. About three-four ish days before the wedding. Close enough that it's all fresh, but so you have time to fix any potential issues. Also had a honeymoon massage, highly recommend, I needed that lol.

[@Abjanila]

Congratulations! I hope you have the most magical time 🥰

[@therealJamieJoy]

THE GRUNGE EYE WITH THE S. KOREAN LIP IS ABSOLUTELY GENIUS! Robert, this is cutting edge. What a gorgeous combo. Thanks for the video.

[@katfayegarrett3872]

🎉💜💯

[@raenoway]

$300 for a celebrity makeup artist….that seems REALLY cheap.

[@samjohns3227]

I can't believe how cheap that was for someone who is supposed to be established with an excellent reputation and the tag celebrity make up artist.

[@MearnieToon]

🙄

[@princessalia6]

Yeah my local make up artist is pricing make up at $300, I thought maybe ut was 300k? But thats way too crazy- but anyways thats super cheap for a celeb make up artist

[@livo9134]

I wondered if that was just the deposit! That's wild

[@olgarodionova27]

Yeah my thoughts exactly. That's actually a pretty good deal.

[@femmedandy]

i'm obsessed with your eyes today. i want to learn this blending sorcery.

[@RobertWelsh]

Oh thank you!

[@chrissylee325]

I second this!

[@hrdillon1980]

I know! They're stunning!

[@Pink_Belladonna]

@@RobertWelshThe eyes look striking in the best sense!

[@standdownrobots_ihaveoldglory]

I’m not even close to Robert’s skill, but the progress I’ve made in 2 years without even an actual teacher-student conversational relationship is WOW. I look at my eye makeup in 2021 - when I told myself I guess I’d never get eye shading/smoking or coverage complexion right & that some people can’t ever do it. Ha! I do need to tweak the usual technique but because Robert teaches theory, I’ve learned how to create custom techniques for myself. If you have joined up since he pulled back on tutorials, I would highly recommend them. My finished look is very very different but I can now adapt his looks to my squinty, shaded, hooded eyes on a very thin, structural face (think kackie minus 20 lbs - very architectural, very masculine- btw kackie & I talked in her comments when Dutch viewers very bluntly assumed she was trans, I’m not insulting her bone structure, we just have the same kind of face…we’re cis but no one told our faces 😂 we both agree at least we get lumped in with a generally very cool group of gals) - and I feel great and get compliments. People still have many theories about my gender identity but I look damn good while I confuse em! I actually can do the makeup I’ve always dreamed of!!! I don’t know if he knows what he’s given some of us ❤

[@victorian298]

I love how the other make up artist was being so nice to the bride ❤️

[@tash4270]

Me too, I hope she has all the good things come her way! Also omg that makeup on her wedding day is GORGEOUS!

[@alisonsmith5339]

The make up this evening is very vampiric I love it 🖤

[@helixxia9320]

agree it looks neat 🖤

[@RobertWelsh]

Thank you! 🖤🖤

[@kszoknyik]

absolutely love it too! stunning

[@katfayegarrett3872]

Yes! Twilight Robert 💜

[@DystopianOverture]

The make artist who covered for this 'celeb artist' is the GOAT in this situation. Her customer service is amazing she could of told the bride to gtfo because she wasn't given deposit and be like 'not my problem' but nope she came THROUGH!! Okay the husband sounds unhinged as shit as well :/

[@NettleAbsentmindedly]

Yup, last minute too? I would be so pissed at my "colleague" if I was her. How dare you just thrust someone on me without giving me a heads up. Im surprised she actually told her he didn't have a family emergency, I do wonder if this wasnt the first time he did this to her

[@DystopianOverture]

@@NettleAbsentmindedly Yeah... She needs to stop associating with him. She's being dragged down by him too.

[@FinnySpam]

@@NettleAbsentmindedly yeah that seemed like "subtle shade" kinda vibes to me, but im also autistic af and dont do text and tone toghether well.

[@cniknik9863]

Disagree about the husband. If someone who caused my bride stress and bailed on her on our wedding day and then incessantly harassed her, I would be pissed. Especially when more and more people come out to expose him too. I wouldn't have threatened him but definitely call him out on his sh*t.

[@stephgreen3070]

@@cniknik9863 you can be pissed but express it in a way that doesn’t threaten others and open you up to a lawsuit. The husband was out of line. And the bride agreeing that she hopes anyone else in her predicament would have their man “step up” like that made me cringe. It’s just so childish and doesn’t do anything to rectify the situation. It also gives legitimacy to the MUA saying he was being threatened, which…boohoo, buddy. But you hate to give an unprofessional jerk like that anything that might sway people to his side of the argument.

[@PinkToe6]

Some muas are on retainer and are legally obligated to drop everything do their makeup over other people. But in this case he shouldn’t be booking other clients with out the disclaimer of hey I’m on retainer book me at your own risk or something like wtf?

[@michcookies]

I went and had a look at his insta and honestly, it looks like she dodged a bullet. Maybe his bridal makeup is different, but his glam makeup is so heavy, the women look as if they’re wearing masks, and the foundation colours look off in some of the pictures (maybe they look better in real life, but some look green tinged). It’s very 2016.

[@goldensloth7]

i looked too, it all seems very overdone to me and a bit porny. but who knows what filters he's using.? i definitely wouldn't hire him, not that i'm likely to ever pay for a makeup artist.

[@goldensloth7]

looks like he does Playboy models.

[@therealJamieJoy]

Will you please tell me the name of the artist? I want to go peek!

[@michcookies]

@@goldensloth7 yeah, it’s more club makeup than wedding. If he didn’t apply so much foundation and matched the colours better it wouldn’t be so bad. The eye makeup is quite nice.

[@spudboyfan1286]

I’m an accountant and $250 seems very low. I think hubby went a bit too far. The MUA demonstrated he couldn’t be trusted so no telling how he could twist that email if he was so motivated. Gotta leave out the threats and just give the facts no matter how justified they are. Love that she did call him out to be accountable for all he did that to

[@angiehmua]

Hi! Hair and makeup artist here, have been for 13 years now. Weddings have been my main clientele. I am appalled, angry, and so disappointed in this make up artist. Thank God for the female artist who could do her make up! I have had emergencies, but I have never canceled on a Bride. A wedding day is not, like you said, a birthday party. The audacity of him to post on Instagram and then later say that he wasn’t there doing Paris Hilton‘s make up. If he wanted to be that cruddy and cancel, he should have stayed off of social media, but of course he had to brag. 🙄I agree with you 100% on this matter! I try so hard to make my brides and everyone else feel special and important and my main focus on their big day. What a foul business he is “running.”

[@maryeckel9682]

He's beyond gross for doing that.

[@angiehmua]

@ agreed!

[@B.Harper7]

Right!?! It shows how absolutely self-centered and beyond conceited he is! The fact that it didn't even cross his mind to either block her so she didn't see it, or have the forethought to set that to private!! What a dumbass prick🙄😑

[@katiesouthan5729]

Love the way that you carry yourself Robert! You have strong morals and values but you do it with grace

[@helixxia9320]

! so true

[@Leash_Canada]

This is why written and signed contracts are important. The younger generation just "confirms" everything online in messages. Although that CAN be legitimate in court if you try to sue someone, a contract is much stronger. Please protect your wedding and important events with contracts.

[@joanbecenti8938]

Professionalism, civility and humbleness are key factors to this situation.

[@kszoknyik]

he showed none of the above and now upset he was called out

[@smitty5641]

I totally agree with you at the end. I hate nothing more than going to a professional/ business page and seeing their half naked vacation photos, crazy nights out on they story or any personal drama

[@Erana-Quesada]

YES! “Not all content creators are make up artists.” Well said, Robert. 🏆

[@shyannehemphill]

Not skipping as many ads as possible so you get paid top dollar is really all I can do to show how much I appreciate you. 😅

[@cw7147]

I like that her husband made an attempt to defend her BUT he never should've put threatening language in writing and def shouldn't be saying anyone is gonna "get cancelled".

[@chairslatte]

I've been following Gwendolyn's work for years now and im soooo glad she was able to help the bride!! I think with the confusion on her not knowing that she had a bride + the texts between her and the mua, comes done to there was no confirmation + communication from that first text. and usually if no one confirms i'll take that as its not happening. mua is 100% at fault here. i know not all celebrity muas are like that but they are celebrity muas, if theres another celeb who needs their makeup done, it will definitely take precedent over their normal clients. which sucks but what can u expect from a person like that lmao

[@B.Harper7]

Right?! And baby you know that he specifically said it only as I have a girl at 12:00, so that it wasn't so obvious he was flaking out on a freaking Bridal client!! There also would have been a higher chance of Gwendolyn either saying no, or giving him shit over it, rightfully so! Gwendolyn seems like such a wonderful freaking human.....

[@mareezyg6058]

"Be an adult - you win better that way" Almost a throwaway line but so true! 💜

[@a.r.mproductions5616]

Gwendolyn is a girls girl ❤

[@RobertWelsh]

She’s a true pro

[@Sleipnirseight]

Side note, I got the gloss balm, "Good Fortune" from your collab with Blend Bunny, and it's FANTASTIC!! It's one of the few lip products I keep reaching for. It's not a sensory nightmare and it gives the **perfect** subtle nude gloss. It's such a creative concept for a product and so well executed. THANK YOU for making it!!!!

[@ann18o96]

That makeup artist he handed the work to had to do all the damage control without any preparation! Imagine you didn't know it was a wedding job, didn't know she was lied to and canceled in such a bad way and even the price point wasn't communicated!

[@maryeckel9682]

And she came through with flying colors! I hope her business booms.

[@aprilswan909]

She clearly knows that a little goodwill can go a long way and is way better for her reputation than a bit of extra money.

[@Tx_Girl43]

I would like to see the proof of said Death Threats. I feel like so many people who don’t want to take accountability for their actions throw that out there to try and make people feel sorry for them.

[@spockezri]

right? surely not everyone is getting death threats. like probably they are mostly just saying shit...

[@mollymuller4194]

I love how Robert sits there touching up his bronzer while he gives commentary…❤ 😂

[@kittyful467]

It's not that I'm not interested in what you are saying but I just have to pause and note that you look MAGNIFICENT!!!

[@judymcdougall]

Hi Robert. I’ve never had my makeup done professionally but this was a real eye opener. People are so irresponsible it’s very saddening. The work ethic is so low. I hope people will take your advice seriously. This was a great content for a Sunday afternoon. PS you look fabulous. 🎂😍

[@JustAFace_InTheCrowd]

17:51 In some states in the US, it’s legal to “challenge” someone to a physical fight. There’s rules behind it, and to be completely honest I don’t know what they are and they’re probably different for each place. All I know is that in some places, if both party’s agree and they’re not intending to fatally injure anyone, it’s legal. Because America. Edit: Googled it for good measure. It’s called “mutual combat.”

[@Kizzabell]

Like a duel? 😆

[@dbone972]

5:12 never got my Make up done- don’t even wear make up, but I know that’s cheap

[@preeyacat]

The esthetics teacher that taught us makeup at cosmetology school charged $500 for bridal makeup as of 3 years ago. I do live in the Bay Area where things are more expensive, but $250 is quite cheap!

[@whelkpeopleofdoom]

Bay Area here as well! $250 would be an absolute steal around here, lol.

[@maryeckel9682]

It's definitely low balling!

[@aprilswan909]

I setup a makeup artist for my wedding next year and it's $295 for my bridal makeup. But I'm in MD so I'm sure it depends on where you are. All of the companies I looked at had similar pricing. But my daughter had experience with this company from a wedding where she was a bridesmaid and said they did an amazing job so I picked them on her recommendation.

[@dafrastar]

I'm in the Bay and I paid $250 ten years ago lol

[@DeemoandPuff]

22:03 american law student here, no court worth their weight would give this quack money based on that message alone

[@madamedex5989]

"Cancelling" is not the same as consequences!

[@angiehmua]

I’ve heard so many stories of horrible wedding day vendor issues that it sincerely breaks my heart when I hear stuff like this. (I’ve done Client‘s hair and makeup before and they’ve told me they’re terrible past experiences on their wedding days and say they wish they met me for their wedding 😢 I get so infuriated and so sad. What a tragedy to put such a damper on such a special day.

[@LMBillingsley]

I love your communication policy with brides!!! It's such a stressful day, especially before everything kicks off and anything could go wrong, it is SO encouraging to know what is going on with all the vendors!!

[@Lilliandria]

I used to be a wedding photographer... and I have seen some things! One wedding in particular saw a very drunk bride throw a bottle of champagne at the MUA's head while screaming obscenities. The MUA didn't do anything wrong that I saw through my lens. That was also the wedding where the groom tripped me and laughed and dumped an entire beer in my camera bag with my other camera while I was trying to take photos of the wedding party. I am no longer a wedding photographer because people get nucking futs at weddings.

[@VeronicaSpark]

I'm so sorry to hear this! I hope your equipment wasn't damaged. 😲❤‍🩹

[@katfayegarrett3872]

Omg!?

[@tinahickman6300]

That couple sounds like they absolutely deserve each other!!

[@B.Harper7]

@Lilliandria The fuhhhh???!!!!?!?!?! PLEASE tell me that you took them to court, or at least got it paid for by their family/ through insurance!? 🙏😫🤯

[@Lilliandria]

@B.Harper7 I actually had a clause in the contract that said any damage caused by party or guests would be covered by the couple. Luckily my camera just needed to be cleaned up and the only thing that suffered major damage was a few rolls of film and I had to replace the bag as it stunk of beer. One of the parents gave me $200 for my trouble.They never even came by to look at the photos afterwards and wouldn't return messages. Good riddance.

[@veda02]

17:00 I think what she meant was that the female artist didn’t know she was talking to the client the guy had texted her about so the artist thought she didn’t have her scheduled in

[@mirandameyer237]

Or also since he didn't tell her the client was a bride, and the bride introduced herself as "the bride you have booked for today," she might have thought that was an entirely different thing.

[@veda02]

@ Exactly!!

[@saladslug7432]

​@@mirandameyer237 Adding to that the artist expected a message to her phone number or call, not an Instagram dm. So I can see how she was like "wait who is this now?" Such a chaotic situation. I'm glad they were able to work something out still. Props to the new artist for not hiking up the price and just being a really nice person.

[@KnittingKnoobie]

I understand what you mean about the threats of him being canceled could make the responsible but she's just telling the truth. His actions toward her, and others, is what got him canceled! ❤️

[@stephaniegrehan9084]

A lesson in professionalism. We can see how annoyed you are at their unprofessionalism, and you let us know what a good bridal makeup service should be like. Love it

[@virlie1661]

Exactly right, as with anything, if you’re paying for the service, you’re the most important person in that room, unless you say otherwise.

[@dinasilva9263]

Wow, Robert looks amazing, the hair, the makeup, the blouse, just perfect. 🖤💜

[@NikoleNorWeFLA]

And the fact that this will forever be the forefront of her wedding memories

[@cee6516]

Your makeup always eats but your lip makeup is really gorgeous today❤

[@SussexSandra]

£250 is way too cheap for a professional and established make up artist.

[@RobertWelsh]

RIGHT!!?

[@kszoknyik]

well, let us not worry, he is neither so he shouldn't even charge that much hehehehe

[@Princessofthedrk]

I love that you mentioned if you're just listening instead of actually watching. I'm kind of doing both and want to say I appreciate that.

[@sammmmreadsalotofbooks]

The unprofessionalism is astounding

[@pixi7515]

omg what a nightmare, i cant even imagine the amount of stress, her husband def shouldn't have got involved but i can understand why u would be so angry about the situation. i can't even believe what i just watched the unprofessionalism is insane, im happy it worked out for her tho, she looked stunning

[@ShaniOnSinai]

Whats interesting is i provided post op care services years ago and people would no show and i would allow them to rebook, when i finally started putting my foot down and charged them late fees and not giving refunds based on them being upset about whatever the circumstances, some of them literally made death threats, one came to my mothers house and another filed a bbb report which was resolved in my favor. Some people just dont understand how to communicate, how to respect terms and even customers make grave errors. I personally dont want to be in that business anymore. I was so traumatized and was pushed into a corner to do things and give so many chances just to have women verbally abuse me etc. of course not all of them were like this but most of them were.

[@EpicGummyBears1]

1) god i cannot imagine the hell she went through and i honestly don’t get why celeb MUAs keep doing stuff like this 2) i am LIVING for the diffuse eye and diffuse lip pair, it’s so ethereal looking

[@sunfastrose]

I’m assuming the conversation around 11:00 meant that after the bride contacted her that the new MUA contacted the former MUA to find details

[@oOblackeaglleOo]

Yess!!! More wedding drama! 🎭

[@tash4270]

I live for wedding drama

[@kszoknyik]

the tea *sips*

[@_DROM_]

Off-topic: It took me a minute to realise what was bugging me (4.42). It was the "celebrity makeup artist". I don't know why that matters. That was it. It sure matters to some people. But here is my thinking: if the person is good at what they do and I can be sure I'm getting good service, I pay. The person didn't get to be good by chance. It took work and practice. She's paying for the person's experience in the business.

[@RobertWelsh]

I don’t 100% understand your comment perhaps I’m reading it wrong 😂 but also, it’s completely on topic! I have to say though.. as someone who worked in the industry for many years… a lot of people did infact get their experiences and job roles through… knowing the right person. A lot of time, I can safely say it definitely wasn’t their skill. Not everyone of course but I knew people doing cover shoots who didn’t know what a primary colour was..

[@_DROM_]

@@RobertWelsh I put the wrong minutes in 🤭. (4.42) It was about what she wrote. She wasn't sure about paying "that much" for someone who wasn't a "celebrity makeup artist".

[@antoinettezepeda433]

😳😳😳 what a horrible, unprofessional thing to do! Seems to me he wants to be a celebrity himself and couldn't care less about being a professional MUA.

[@itsacarolbthing5221]

Back in the day when I did bridal makeup, I had a bride that I'd done the rehearsal with, and because her chosen colours were so unusual, I'd mixed custom colours for. When I got there, not only had she changed her mind about the colours and wanted something more neutral, she wanted her six very young flower girls making up a bit, too. I was a little bit irked, but I didn't show it. I just adapted what I did. Honestly, the joy I got from making the little girls up was just immense! They were so thrilled to be grown up girls! I got the custom colours in as eyeliner on the bride, and her mum gave me an extra £100 for the time i took, and for making them all feel 'super weddingy'. It was a lovely day.

[@AmandaColston]

13:27 I guess I hadn’t heard this detail the first time around but ooof the pang of anxiety I got when you mentioned he didn’t contact her until 9pm THEE NIGHT BEFORE 😤😤 my nerves would’ve been shot before I even finished reading that message. Can you imagine if she had gone to bed and had to wake up to that on her wedding day??

[@SSOoOoG_forver]

IM SO EARLYYY AHhh i love you, Robert, you gave me the motivation to wear make-up as a boy.

[@spockezri]

me too!!!!

[@stephaniegrehan9084]

For my wedding day a friend who used to do makeup professionally did my face. I did use a sheet mask in the morning though (sorry!) but that was an awesome gift instead of her putting money into our wishing well. She saved me a lot of stress! And it was beautiful!

[@palladium607]

She looked STUNNING on her big day from makeup to hair to that beautiful dress!!! ❤

[@AlanaByTheShore]

Robert, I appreciate how you have integrity and a strong work ethic. 💪 When you have a commitment, you have a commitment. The makeup artist was in the wrong.

[@weloveyouMs.Hannigan]

I agree w/Robert. Your makeup artist is part of a team of people. You share credit where credit is due.

[@SaraAshley116]

If my makeup artist or hair person didn’t show up for my wedding I would have had a meltdown and cried. I’m so happy to hear it worked out for her and her new makeup artist was a gem. ❤

[@teeheehahaomg]

Okay but this TikTok story aside. YOURE SLAYING ROBERT!!!! The make up is a WHOOOOLE mood and vibe!!!! Suuuuuuch a gorgeous look!!!! Love you Robert!!🫶🏼🫶🏼🫶🏼🫶🏼🫶🏼

[@awesome13awfulness]

The only thing you write someone like this MUA is "Where would you like to be served? Does your business address work or straight to your lawyer?"

[@therealJamieJoy]

I hope she has a contract for this service. There should be a cancellation fee for both parties involved. Any professional artist who does this for a living has a contract with what services are to be done and what is expected of both parties. This is especially an insane story because no contractual obligation was mentioned by the bride.

[@aprilswan909]

@@therealJamieJoy Yes any vendor I have setup for my wedding next year including hair/makeup I've signed a contract that has the costs clearly laid out. I would be surprised if there wasn't a contract, but I am also surprised she said she booked him only a month out.

[@cherieeepow]

I went through so many emotions watching this, I thought it was bad, then I thought it was good he got cover, then it took a dark turn and I was just in shock throughout the rest!

[@Sonia87V]

Dear Robert, your eye makeup is unreal! Mesmerising! Bravo 🎉

[@kristinreynolds577]

I was very lucky when it came to make up on really important events and what worked best for me on day to day looks too. We had a wonderful family friend that owned her own makeup store. She did my makeup for senior pics, bridal pics, and wedding pics. We lost her 2 years ago and I’m sure she’s looking down on me laughing about how terrible I am at finding the right colors of makeup and trying to figure out how to do makeup again. You have awesome content and when you come to the states I’d be over the moon to meet you! Much love from Oklahoma!! 🫶🏻🫶🏻🫶🏻

[@serenitynowffs]

$250 to me is the price of a run of the mill bride look, no one else and not staying for the wedding.

[@a.r.glad.5490]

When I married we were both still in Uni, so no great budget. I did the hair and make up myself (and rode to city hall in a cable car 😂) Also, a friend of mine had her make up done professionally for her wedding and while she looked great she didn't look like herself. So I didn't put so much value on and trust in having my make up done. My sis is not good with hair and make up. 😅 So I offered to do it for her. We got some ideas off of Pinterest, had a trial and she was super happy with it, so we went for it. It kind of added to the emotionality of the day for me, to help her get ready ❤😊

[@therealJamieJoy]

That's very sweet to help your sister. :)

[@SarahElder-tk6ht]

Robert- you're a truly positive example of a human being. I don't work in makeup but the number of people that simply don't see others as needing to be treated as human in daily life is shocking. Thank you for a reminder of how people should behave ❤

[@magpiesneedle2575]

Great video, as always. How passionate you are about the topics you discourse on is obvious.

[@amymckay23]

I'm hung up on the fact that the new MUA didn't know she had anyone booked...BUT...had messages that proves the new MUA knew she had a booking because of the pricing discussions....

[@victoria1247]

She didn't have anyone booked because he didn't send the info or the $. The guy mua asked if she was available, said he'd exchange their number, then went ghost. Of course her schedule said she was free. No name, no money, no job type

[@sheajulie5540]

Just a totally off-topic comment to say I love how for this and the T-Swift video you read things aloud for people who might just be listening! As much as I love looking at your gorgeous face, sometimes the only time I have to tune in is while driving. Appreciate your thoughtfulness, Robert 💜

[@sennosuke60]

As someone who used to NEVER wear makeup, like until I graduated college, I want to throw my two cents in behind having two trials for bridal makeup for another reason-getting used to seeing your own face in full makeup! I had my makeup done professionally to attend one of my best friends’s wedding and I felt awful and like a clown afterwards, but everyone loved it and looking back at photos I was objectively so cute and the artist did a good job. (I had terrible confidence issues and only wanted to get my makeup done in the first place so I could be halfway ok with having my picture taken) So I think the more chances to get used to the idea, the better, for someone like me (not that YOU would, but you could probably do the same makeup twice and I’d be like “yeah, this is alright” the second time just cause I would know what to expect😂) (Obviously if someone loves their natural face and the way they look in photos and want to rock that at their or anyone’s wedding that’s fantastic too, I’m honestly jealous, just they’re probably not here in the comment section of a wedding MUA drama video) Also full disclosure I was paying more attention to how the already amazing matte blurred lip combo transformed with your green lip gloss than to the drama😂❤👄

[@jmkcr]

Love love love your view on professionalism and on making the client the focus on her day, as it should be!❤

[@AliceHunter-0827]

I'm so glad this bride's wedding day story ended happily. You are, of course, right that her new husband should have been more measured in his message to the artist. I fully understand his frustration, but you're right about the approach. I still think the best way to find beauty referrals is through people you know in the real world. That can be difficult when you have a destination or out-of-town wedding, but for those brides who are marrying in their hometown, ask your friends and family members for recommendations, not strangers on the internet.

[@kszoknyik]

me taking a break from my studies and Robert Welsh has posted !!!! the tea is piping hot :D ps: Robert, your hair and make up is so on point! love the black black black !!

[@madamedex5989]

Hello Robert! I've moonlighted as a makeup artiat for years, but it's mostly a passion/hobby. I regularly teach tips and tricks on local TV. I would LOVE if you did a video on the business side of things. I love the work I do- I've just never had the business acumen to really get myself out there.

[@LoveMyGSDs]

My instant reaction at the start…I’d expect at least $1,000 for a celebrity artist and I’d consider that a good price. $250? 😂😂😂

[@Throatzillaaa]

Lol right, I was like "oh, I think the $250 is the deposit." Haha.

[@Hajimaaaa613]

If you're gonna threaten someone, dont leave a paper trail 🤦‍♀️ ! No but honestly if I was the bride I would be mortified by that response from my hubby. It came off really childish and performative.

[@VeronicaSpark]

Not to mention the red flags about temper...

[@Hajimaaaa613]

@VeronicaSpark very true !

[@shawnbay2211]

She was so generous & kind when addressing the drama. I’m always amazed by ppl who have a “their concerns r as valid as mine.” But also, ik she’s got a good relo with her man but they’ve gotta b so careful. Never send a threat on ur high emotions. Never reveal u made a threat. I feel it’s worse 2b branded as dangerous or aligning with danger than an annoying, unreliable nuisance.

[@BoO_Gimmi]

The only thing the boyfriend shouldn't have said was 'you'll get what's coming to you' and 'if you want to meet up' etc. as it could be construed as a physical threat. It is 100% fine to say you are going to do all you can to see them get cancelled. A court cannot rule against you for lost earning unless you share knowingly UNTRUE information about a person or their business, or somehow stop others from being able to contact or get to that business by doing something like shutting down their website or redirecting people to a fake site under the guise of being the actual site, etc. You can say you will cancel someone, you can shit talk them all over social media or wherever else. As long as you are telling your TRUE experience with them you can shout it from the rooftops, and if people see/hear what you have to say and decide not to do business with them that is completely fine and legal. It is only libel or defamation if you defraud them or share known lies. Otherwise there is no claim for any lost wages that may be occurred. *Also, it is KNOWN lies that matter. If it turned out what he says is true and he was in LA for fun a couple days before the wedding but actually with his Mom in the hospital on the day of (although that seems highly unlikely with him posting those stories on the day of...) they would still not be liable for anything because she believes what the other MUA told her to be true and she believes what her eyes see in his story posts to be true so she can say he was in LA doing Paris Hilton's makeup and that he blew her off for it, as that is what she knows to be true.

[@Clarytee217]

Her husband sounds like a delight 🚩🚩🚩 This isn’t kindergarten. Be an adult for God‘s sake. I‘m sorry she had to put up with that sorry excuse of a makeup artist. Highly unprofessional and disrespectful.

[@ashleighthompson2855]

Yeah I’d be pissed if my husband sent that message. I felt second hand embarrassment reading it lmao

[@mxmissy]

I don't think he's a red flag, I think he's just trying to be tough and defending her. OBVIOUSLY, it's not okay. Like I probably would stupidly do the same with my partner, without thinking. Because I care for her and don't want her hurt. (Also I don't want to seem like the husband was in the right, he wasn't, but I can see why he'd do it)

[@hadesisbaby]

nah it’s a HUGE red flag to thr3@t3n v!ol3nc3 and anyone denying that is weird.

[@Clarytee217]

@@mxmissy I can understand his motivations, too. But this was pretty unhinged and gave angry toddler rather than tough adult man. Such behavior always makes me wonder what they would be like if they felt wronged by you/their partner.

[@Clarytee217]

@@ashleighthompson2855 it had exactly the opposite of effect of what he probably interned

[@horrorveronica724]

After these horror stories - I’m so glad I did my own makeup at my wedding. My hair was professionally made (thank God and it was perfect). I love your lips, Robert! I totally forgot what the style is called though😂

[@halodavis1525]

I completely agree that just because someone is good at their own make up does not mean they'll be good at someone else's! I get told all the time I should be doing makeup for a living. I can do my own, that's it!

[@randomvieweryt]

Just wanted to pop on to say your Divination Collection is fantastic! ☺️❤ Love love love all of it. The lip gloss is a slam dunk and I can make so many looks with the shadows. Thanks for that collab.

[@amylouwho8991]

I'd think a "celebrity" makeup artist would be at least double that price. $250 is what I'd expect from an excellent local person.

[@legendkilla3rd]

Omg,I love your button up!Gorge!