The Biggest Ebay Scam EVER!! AND how to prevent it!

[@briansmith611]

That's pretty optimistic on your part. I have gotten stones, trash, you name it. I sell vintage parts and there is no serial number etc. Face it, eBay does NOT care ONE iota about a seller.. period!!

[@freewaybaby]

Why can't eBay understand that their sellers are buyers too! Of course, the more sellers they piss off, the more sellers they lose as buyers.... but they can't connect THOSE dots!!! Probably wonder at times why more people buy from Amazon now, but then again, there's always a new group of buyers growing up, so maybe they don't even realize how much eBay COULD have grown in the time they've been screwing sellers over!

[@y2kredbr]

Brian is right about eBay. They will auto refund to buyers for anything even when reported to them. Their so called "seller support" team is nothing more than lip service, and an absolute joke. Bad or fraudulent behavior is supported on eBay!

[@rioreason]

That's a very interesting perspective. I run my own business through Instagram and only sell a few items on a site called Mineraliety, so I can bypass customer support and go straight to the FBI and PayPal - and PayPal support is ACE.

[@lancairw867]

Brian Smith Yep. EBay thinks it small time sellers are Wal Mart and that we should except returns no matter what even though the seller has no returns and got scammed. They are so corporate bottom line now and they want buyers to have all the rights

[@millcityblaze1978]

Which really makes no sense since we the SELLERS are their source of income!!! Something similar to this happened to me, it wasnt a scam they just returned the cell phone and didnt include the charger that I shipped with it. After a long argument with ebay telling me unfortunately thats the way ebay is set up I actually said to the rep " You mean to tell me I could buy a diamond ring, open a return, send them a box of rocks, and they have to refund me?, rep replied, " unfortunately that is the way ebay is set up, to which I replied, " well guess I will be buying some diamond rings! Have a nice day, click!

[@fightlikabrave]

if possible, can you post a "NOTICE" on all listings?.. something along the lines of: "To protect ourselves from liability, due to fraudulent returns/item swapping, we video all packaging and return package openings of every item sold." it may reduce the attempts of swindlers, lol

[@RockstarFlipper]

A lot of things like this CAN help..

[@orfelinamendoza9422]

Fightlikabrave saving this

[@BrooksSoljah]

nice!

[@wartotems9368]

Thank you for this. New to Ebay selling, and I am adding this to all my listings.

[@lukegodwin4897]

This notice will be on mine from now on. Thanks for the tips!

[@jpostman]

Great video. Thanks. I had an item returned because the buyer said it was not as described. The best part? They filed the dispute BEFORE they received the item. In other words, impossible for the buyer to see it so impossible for it not to match the description.

[@gffdgffgghf]

Haha busted!

[@suelearning2313]

Thank you for the kind comments about Canadian, we love you and appreciate you too. :) you are very helpful and knowledgeable reseller, thank you again

[@mandymoore5774]

Solid post letting sellers know we can actually adjust in our settings not to sell to potential buyers w 0 feedback. I was about to comment “how are we supposed to prevent that?”

[@RockstarFlipper]

You can't stop 0 feedback.. everyone started somewhere.. You can block NEGATIVE feedback buyers with -1 or worse

[@starchild692]

@@RockstarFlipper You can't leave negative feedbacks for buyers. It used to but not anymore.

[@orlandokaraoke3002]

I have actually been struggling with return fraud quite a bit lately. Just today a lady sending pictures of a different pair of jeans saying there was a hole in the ones we sent her. I'm exploring unique solutions such as making my own clothing tags to tyvek wrist bands and even the use of a UV pen to mark clothing on the inside. Of course documenting the serial number of the wrist bands with extra pictures etc.. I'd really like to see a video on these types of things that can possibly be done to ward off the potential scammers.

[@shelton126]

I had sold a cell phone with a few hundred dollars of pre-paid minutes on it for about $90. The buyer contacted me by phone and said he could not access the phone or minutes. I worked with him and he unlocked the phone etc. Several days later, I get a notice of a dispute filed by the buyer saying he never received the phone. Luckily eBay decided in my favor.

[@RockstarFlipper]

Ouch that had scam written all over it. Thankfully you didnt lose out

[@amazingthingsfromaroundthe2057]

Some scammer tried to scam me the other day. They bought a guitar I was selling, then sent me a message asking me to ship to a different address than was on the account. I refused to sell. Then I got message from eBay telling me the account that bought the guitar was hacked. I issued a refund.

[@RockstarFlipper]

Thats exactly why you NEVER do that!!

[@jlowrey68]

Good stuff as usual. Also as an eBay seller never leave feedback first as the buyer the has leverage to try and ask for some of the money refund. I always tell them I will give them full refund if they return it to me. But of course they want to keep the item just want to scam some of the purchase money back from me. If you leave feedback first then you have lost any leverage. After I offer them a refund for return, they usually go away without incident as I don't ever refund partially without a return first. Sorry scammers no dice!

[@RockstarFlipper]

Your right, i hear that all the time which I'm guilty of doing. BUT I NEVER offer partial refunds unless its a dang good story or reason. I say "send it back for a full refund" period... they either go away, or they send it back. i don't play those scam partial refunds either

[@charrocarlos982]

The seller leaving feedback?

[@red9761]

Aren't you losing shipping money if you refund them ?

[@Chuck-RETROGAMECAVE]

Great video my friend. Thankfully I've never had this happen to me in all my years, but we need to crack down on these scammers and make eBay safe for sellers.

[@RockstarFlipper]

They do a great job of finding them. so I think we are very safe on eBay. thanks so much!

[@cjgoneonahike47]

it is so kind of you to share that. I am starting to sell on eBay and I was worried about scammers. And I thought I would just have everything insured but I also heard that that wasn't guaranteed. now I see why. I really appreciate your video. Thank you soooooo much.

[@RockstarFlipper]

Your very welcome. Gotta be extra careful!

[@Dallen112]

I had something similar happen to me. One of my first salesI sold a iRobot Roomba for $699 and about an hour after I dropped it off at the UPS store, the owner filed a fraudulent purchase case. Luckily I called the UPS store and they held on to it until I came back to get it.

[@alismusrecords8793]

You should start selling low priced items, the high price item was a red flag as you were a new

[@Senseshouldbesocommon]

I see you made this video 4 years ago and this scam is still happening. It happened to me last April (2019). Now, I hesitate to list anything with eBay.

[@RockstarFlipper]

yup 4 year old video

[@ptwo7100]

I refurbish gaming consoles. What if I used a UV marker or sticker inside the console as confirmation that the returned the same console.

[@AwesomeMetalBands]

this has to be one of the best videos I have seen on KZbin. all your videos are straight to the point unlike a lot of videos where they spend 20 minutes talking a load of nonsense. What I really like is the honesty you show.

[@murd777]

I think is better if you take it to the post office without taping it and start recording showing the product with the serial number and tape it without stopping the video and handling to the worker at the front desk to the post office and IF they want to return the product for any reason... You must send the label with “Signature required” and when the item arrived yo your house... REFUSE IT TO TAKE IT AND TELL THE POSTMAN THAT YOU ARE GOING TO PICK IT UP AT THE POST OFFICE AND RECORD WHEN YOU ARE OPEN THE PACKAGE AT THE POST OFFICE CHECKING IF THE ITEM IS THE SAME AND THE SAME CONDITION AS YOU SENT IT.

[@RockstarFlipper]

Some people do record opening packages yes

[@Califgracer]

Pretty impractical approach as Postal Service employees are always in a hurry.

[@murd777]

@@Califgracer It is impractical, but that's how you can protect yourself when you sell an expensive item on Ebay,

[@garsfille6638]

rockstar you the man thanks on behalf of all sellers everywhere keep on doing what you are doing

[@hugostiglitz6914]

In the UK I just open the box in the presence of the delivery agent. If it's not right have it returned to sender.

[@RockstarFlipper]

There you go!! good idea. It doesn't work as easily here tho

[@TheRedPillNews]

There was once a time when you could leave your keys in the car, there was no need for a car alarm. You could sleep with your door unlocked, a handshake was a contract. Now you have to have eyes behind your head.

[@JoySweeney]

Seller tried scamming me, and probably others. Saying they were selling 16 oz smuckers jars and lids, pictures of all eight jars together. I of course assumed that in each order I'd be getting eight jars as the words implied plural not singular, right? Wrong, thinking that it sounded like a good deal I bought two orders.Well, I received 2 jars and I was also billed for shipping on each of the orders even though they came in the same package. So, I essentially bought two jars for seventeen dollars, you bet I got my money back.

[@xTEETSx]

I started sellin on ebay, was very suspicious of everyone because they wanted me to ship it out of the country, and wanted to pay extra too for some reason, this explains it perfectly thank you so much

[@RockstarFlipper]

Yes use GSP only...international

[@IndyGuy65]

Thanks for making this video and I am going to share a link and spread the word. I have been in several KZbin live streams and facebook chats where members suggest selling cell phones on eBay and say "its easy or never a problem" They got to stop saying that bs because from you and some others I have become wise to the eBay buyers scam. Thanks again.

[@Milanor]

This is a very good method when you start selling (1-5 items a day) But when to you start selling about 30 items a day, it becomes a little hard.

[@BKLevi]

yes, I know it happens. I've been hit a couple of times. I have a camera and laptop I'd love to sell on eBay, but don't want to take the chance. The video idea sounds great, but man that's a lot of effort to an already time-consuming process. But I'm glad you're doing gBKL Peace.

[@RockstarFlipper]

Send them with signature confirmation and insurance. photograph all angles and serials numbers and video yourself packing it.. covered

[@rdcleaners]

You are like, AWESOME! I've watched a number of your videos now, and they all rock! You provide the best advice. Thanks!

[@RockstarFlipper]

Thanks a million times over!! really appreciate it

[@MenuFortyEight]

Another good way to prevent is don't buy or sell phones online. I use ebay lot and never buy or sell phones or laptops. Not worth it. Tons of other items that you can make money on

[@RockstarFlipper]

Although I agree phones are very risky and high risk category, so are iPads, tablets, laptops, High end cameras, watches, purses etc etc etc... you have to protect yourself in any category and that doesn't mean just NOT selling that category. If thats the case don't sell on eBay....everything can be risky. just protect

[@proversionsource544]

I know this video is like 2yrs old, however, the scam still goes on! I sell on Ebay and I've some advice to all my fellow eBayers, you Have to have a Restocking fee and a return policy! your restocking fee should be around 50% so that when someone tries to scam you and they "send the Item back", you won't lose too much money because you'd be getting half of the cash back... Also, avoid contacting buyers and asking them if they liked the product or not because that opens a window of conversation and they wanna take advantage of that to say the Item doesn't look like what was described. Someone from India and another fella from Zimbabwe tried to pull a fast one on me because I didn't provide them with a tracking and there's no way that I will know if the items were received or not.. I told them I have a tracking number but unfortunately, I cannot provide it to them because It was free shipping and if they want me to send them the tracking number they need to pay extra $12. Two days later the India guy says, "how do turn off the sound"? and I said what sound he said the background noise, and I said so you have the product??? I never heard from him again.

[@RockstarFlipper]

It has happened forever def.

[@RockstarFlipper]

M Dillon uhhhh there have been dozens of class action suits against eBay and Amazon. Go after the criminals not the platforms

[@shinobi2119]

Why are you shipping to Zimbabwe and India of all places? Just ship to USA, Canada, Europe, Australia -- just Western countries.

[@Crackajack6911]

Recording yourself before and after is a good thing to do but most people don't realize that you have every right to open a returned item's box and inspect your product BEFORE you sign anything from whatever delivery service it comes from. If it is not the item that you shipped you can then not accept it and start a claim with Ebay and the delivery service company. Then you have video proof and a witness that you did not get your item back. Plus the cash stays in your account until Ebay is able to look into it and make a decision. Then the only one that is out of money is the person that was trying to scam you. The delivery guys will get irked waiting for you to inspect the item, they are on a pretty tight time schedule, but it is not their money or merchandise so they will just have to wait. you can set it up so any packages that are delivered to you HAVE to be signed before delivery.

[@sirbrannigan310]

I would also steer clear of overseas sellers. Ive been personally scammed by china and Russia...

[@sharonbroward2265]

I have sold many expensive items but one day I hope to. This was eye opening for me. Really stinks people do this. Thanks I will be sure to use the video function if I sell an expensive item.

[@RockstarFlipper]

Sharon yes, some people have had good luck with it, specially if they ask for evidence

[@lauralot]

Just a thought. Thanks for replying. Im trying to figure all this out. Trying to go full time and very overwhelmed on where to start. Right now I'm just doing the free store till I get the hang of everything. Glad I found your videos. I like yours becuz you explain everything very well. Thank you.

[@RockstarFlipper]

Laura!! good luck, I'm soo glad i can help!

[@AprilLDSlaney]

1. You can't block buyers with 0 feedback. 2. I sell high value items to buyers with 0 feedback all the times with no problems. It's the ones with higher feedback who know "the system" that you need to watch out for

[@jbooks888]

What if it's a really, really good rock?

[@etunimi4206]

Damn.. now that's a tough choise

[@peacenlove3faith302]

jbooks888 I collect rocks Nothing wrong with some rocks ...😃😃

[@Laffy1345]

jbooks888 😂😂😂😂

[@gman4321]

then it was a generous scammer

[@iambadass78]

Reeeehtart??

[@epicheart2178]

91 viewers who watched this video are scammers. :,D

[@RockstarFlipper]

Its entirely possible lol

[@El_chero]

I got scammed! I am not scammer. I a mtfcker scammed me!

[@shericreates]

I just saw your video. I have been a customer of eBay since 2014, I believe. I just started selling. I don’t make a business out of it, I just want to get rid of clutter. I had one item and someone offered me twice as much saying he would not be able to finish out the auction and that is why he offering me double. If that was ok with me he would then transfer or send a check. I sent a message to eBay without responding to the message telling eBay I believe this is a scam and would not be dealing with that customer. EBay sent me back a message “warning” that there is activity on my eBay that is not following their policy. No kidding! I thought I was sending them a notice about this person but I must have done something wrong. I am too smart to know someone is not going to the legit paying double and not following policy. Thanks for the information on your video. It gives me info and what and what not to do.

[@kenc7852]

Great information. I've been pretty fortunate with my buyers so far, but good to always have the evidence.

[@RockstarFlipper]

Yeah 99% of buyers are always honest. Its just a few bad apples that hopefully people don't have to run into

[@rakanaltassan7797]

Just the fact that people do this kind of stuff, shows how bad the world is and what kind of people live on the earth !!

[@edwinduke4311]

Very informational video. I just started on eBay and bought a brand new iPhone 7 for $120. And resold it for $615. Now I didn't make a video of me packaging the phone but I did take pics of the phone as well as the serial number on the box. I also print out two shipping labels one for my self as a record and I always keep the receipt from the post office. So let's say they get the item and send it back with like a "rock" like you said. Would I still get my money back?

[@karinlefevre9988]

Im a new seller , so good to know thanks!!

[@RockstarFlipper]

Welcome to reselling!!

[@smilncynic]

Good advice! For expensive items, I like to list high and welcome offers. This way I select the buyer.

[@RockstarFlipper]

Works sometimes yes

[@LalaLala-yi6oe]

smilncynic can’t anyone just click “buy it now” so how would you pick the buyer?

[@Califgracer]

Smart!

[@RoyalSnowbird]

You are doing a great public service here! Thank you for the insight and the tips!

[@modelsupplies]

I've been getting back empty bottles of expensive peptide packed serums and lotions. I took pictures of the weight of the box, weight of a new bottle, weight of a new empty bottle and weight of the returned empty bottle and I WON. I stopped accepting returns for a while and revised my return policies. They came in a wave, and most of the user IDs ended with -0, 0 or _0. I want eBay to investigate this, but it also happened on Amazon a couple times! I'm out to BUST these people. Thanks for the police reporting info 🙌🏻

[@damionbirge8265]

Awesome video! I'm being scammed right now on eBay for my TMac Jersey. The guy bought my jersey and said it doesn't match the description. He started a case and sent pics that were clearly not my jersey I sold them. I called eBay to told them the buyer was swapping out jersey and sending back a totally different jersey. eBay said wait to get Jersey and call back if it's been swapped out. I'm definitely gonna start recording everything now. Scammers suck

[@dianekaplan6559]

Thanks for this video, just last week my fiancee sold a Mac book which was in decent condition and written as so. When he received the item he claimed it didn't work and had been dropped and had dents our product did not and which we luckily had proof of. He went as far as to ask for a partial money return when we said that was not our item. We happened to check his site and sure enough on sale in perfect condition was our original product serial # and all! Obviously he claimed it as an error but we made a report to eBay because he is likely doing this partial return of $$$ to a number of other sellers and making a killing scamming. Can't trust anyone!!!

[@RockstarFlipper]

Yup, one of the oldest tricks in the book

[@dianekaplan6559]

so happy u saw and responded. Crazy the bs that goes on. My fianee does tech service and support. It's unbelievable the scams people use to scam those not so savvy. That's why he picked up on this guy and stopped and reported him right off. Keeping a good thought 4 u:)

[@mr.bigsmooth4078]

take pictures if the serial number and I keep the pictures for 90 days.

[@RockstarFlipper]

That helps....somewhat

[@CathAlexandra]

Ebay told me that they can't consider pictures. Just got scammed and the ironically buyer provided pictures in my favor. Customer service agreed that the items were fine, but said they can't consider it. I ended up refunding in full. It was something that couldn't be returned because it was perishable. It would not be returned "as described", so I could never prove it was delivered alive(as described) other than the pictures which would not be considered. Maybe I just got an uninformed ebay rep? Frustrating, but I will not be selling perishables again.

[@dylanfilms2432]

This just happened to me yesterday! I sold a Tiffany bracelet worth $1,200 and the buyer returned a fake copy of it asking for a refund. I sent pictures to Ebay to show the differences between my bracelet and this fake copy. I even provided the receipt from Tiffany when the bracelet was bought to prove authenticity. Ebay's response was "the buyer is entitled to the full refund" and "we wish you the best on your future transactions". They did not care I lost $1,200 nor that this buyer sent a fake item. Shame on Ebay, this is a nightmare!

[@carolyncrespo3381]

what is the percentage rate of getting scammed vs. not getting scammed.

[@vladodiamond]

You are great man thank you, best wishes from Bulgaria.

[@RockstarFlipper]

Thank you!

[@LonelyDev71]

Thank you for this great tip. I have been scammed many times. A guy bought a brand new PS4 bundle from for over $450 and sent me back an old broken Nintendo 64 and got his money back. I almost cried myself to sleep of anger.

[@thehorrendousspacekablooie179]

Or, and easier way is this: Take it to FedEx unpacked & show them the item. If it's a phone, etc... turn it on & show them it works. Show them the condition. Now, have them pack it. If there is any issue like this one, FedEx will step in & help. This is the only way I ship out expensive items. There is zero chance the buyer can scam you.

[@Califgracer]

Nice idea but paying FedEx to package is not cheap.

[@CoachDomCosta]

Thank you for sharing and helping!!!!

[@hughjassel6415]

If ebay won't help you, your local postal inspector might be interested in someone using the postal service to facilitate fraud.

[@RockstarFlipper]

Indeed..

[@MissJnet]

You don't know how glad I am to have seen this.

[@Thumper68]

I did all this on a damaged return they didn’t care about video they told me to go to buyers town and file police report. I had 12 year account and 199 perfect feedback but buyer had over 3k feedback as seller so they took his side cause they made more money from him this was an 800 dollar item and that has happened twice to me now

[@RockstarFlipper]

IC3.GOV website will get you covered

[@Truth911-]

I just sold on eBay and the amount was over $1000. I was told by Mary in the department that holds funds and was told that even though the buyer has their item and left me wonderful feedback they are holding my money for 21 days. Just Incase the buyer would change their mind in that 21 days so I would have the funds for sure, to give back to them. That is a bunch of BS! Sounds to me like the sellers have 0 protection! As a buyer you can purchase even high dollar items then have buyers remorse keep them for 21 days and then say you want your money back and the seller would have to give it to you! What kind of BS policy is this????

[@studentoftheword6115]

Fantastic Advice. Never thought of cyber Crime Site to file with the FBI. I did think of videoing but never have. I think I will start videoing ...

[@RockstarFlipper]

Absolutely its a great site and works. IC3.gov

[@iwctoys1]

The best tip is to inform the person returning the item that you video tape every item returned.

[@ethancedrik]

Awesome advice, bookmarked this so I can refer back to it if I ever encounter this myself

[@ezwiththehardware]

I just sold a PS2 for 40 this week to a buyer with zero feedback. I got signature confirmation but tracking shows he wasn't home to pick it up. Now I watch this video and it's made me paranoid.

[@chrisdidonna7371]

This happened to me a a couple years ago. Buyer lived by a great friend of mine, buyer learned a valuable lesson.

[@nitemouse]

Another good think, when describing your item. last word as is. Buyer bid with caution. I do not return. Its describe to detail.

[@RockstarFlipper]

I do use the words AS IS. or BROKEN FOR PARTS a lot of the time

[@ForSaKeN0TeARS]

Buddy of mine had his package 'which had a rc car in it' returned with a buttplug in it, and i wish this was a joke. After appealing the case decision and providing proof, he got his money back.

[@RockstarFlipper]

Thank goodness.. thats ridiculous.. I hope he reported the person

[@ForSaKeN0TeARS]

Yeah he did, however all ebay did was remove the negative feedback he left . No signs of the account being terminated. Can't post the account because of privacy reasons ect but it seems he's still on ebay. Possibly looking for another victim. First the money was automatically taken from my buddy's paypal, it was only after the appeal and sending proof that he got the return of his money. Which was $500. The return was from Ebay Inc, My buddy didn't really know how to resolve this matter so i pretty much tried to guide him through the entire ebay process as i was scammed myself one just like this. I once had a box returned with a cheap 1/64 toy car, which originall had a very rare limited editon 1/18 scale car mint in box with a value of $500+. It came with this message after the appeal: 'C*** ********** we've reversed the outcome for case (51*********)' 'Because we decided in your favor, this case, any feedback left, and all detailed seller ratings left, will not affect your seller performance. In addition, any feedback left for this transaction will be removed.' PS, i still have to sell a lot of vintage rc cars which all have a $600-$1200 value which pretty much only can be sold internationally as in my country 'Holland' there isn't enough people that are into this kind of thing. I'll be very precautions on every step of the sale. Not really looking foward to this as it still creeps my mind. Just parts of the items i'm about to sell are very expensive so its very prone to 'not as discribed' cases where people take parts away and send a return. Just a small gear of these rc cars i have in stock have a $150+ value.

[@RAOBANION]

Tripods for you smart phone are cheap and easy to use and keep handy. You don’t need expencive equiptment. Good to go, like this says, just delete it after you check it out.

[@Menelvagore]

I do this only with electronics and items I sell for over $100. It has paid off 3 times in the last year. Thanks for posting this.

[@lmercan4809]

This is good advice. But ...what do you do for something that has no identifiable marks, serial #'s, etc. For some things (coins, sewing patterns, dishes, etc.) does Ebay allow a no return policy ("sold as is/no returns")? I know you are very busy so let me know when you have a minute. I'm mostly looking to off some clutter not yet start an Ebay business. Thanks for your time and good videos ...I'm learning a lot😀

[@CrispyBaconYT555]

I got scammed recently. I sold a $250 video game (it was rare) to a guy who bought it within hours of uploading the price. That should have been a key hint right there, but I havn't sold anything on the internet before. I got scammed just like you said would happen, and let me tell you, I'm not using eBay ever again to sell.

[@tea_with_pukie2840]

I feel so bad that I tried doing this scam, I am fully aware now of how sellers can suffer and that I could even get in problem.

[@dns5286]

If people don't let someone buy from them because of no feedback how are the going to get feedback, just like if someone goes for a job interview and they say you have no experience how are you going to get experience if they don't give that someone that job, think about use your head give people a chance, at on time in your life you had no feedback or experience.

[@RockstarFlipper]

Buying a few feedback helps to start out

[@brendaarmywife]

I am aware of all that you said in the video except I can't figure out how to find my original shipping weight unless I start doing a log. Do you have a better suggestion ? It's getting more and more time consuming just to protect yourself.

[@RockstarFlipper]

Receipts when you drop off?

[@brendaarmywife]

Aha, I have mine picked up daily by my mail carrier with no additional charge. so in order to do that I would have to start going to the post office like I used to. Uggh

[@Lhardin389]

Another good idea is...have your buyers use PayPal, PayPal have better protection for sellers. They will not release any refunds until the sellers get the item back in good condition. I never got scam using PayPal services.

[@RockstarFlipper]

Yes ALWAYS PAYPAL

[@hektorlinko]

Great Video! As always, Thanks for the education on this. I don't sell too many expensive items but I appreciate your videos to help us sellers stay safe. Love your channel brother. I just subbed to you. Take Care! : )

[@thegoodtomking2804]

What do you recommend to prevent a buyer returning the actual item you sold them, but after they smashed it?

[@RockstarFlipper]

Take photos and video of the item if its expensive. keep serial number records. thats all you can do

[@etunimi4206]

Jebediah Springfield SERIAL NUMBER or anything to give proof that the item being recorded is the item you shipped. A pro lier will get the refund if you don't have any proof of sending the item being filmed

[@babysharktv8149]

This channel is gold

[@RockstarFlipper]

Thank you!!

[@SarahKate365]

ALWAYS record yourself unboxing the returned package!

[@thrifting_queen]

This advice is gold.

[@PrincessMeganElsaBoo]

This Video Soo Helpful!! Glad EBay takes action against scammer,

[@RockstarFlipper]

They will help

[@hannahpumpkins4359]

Speaking of rocks - don't buy any gemstones from India or Thailand: Chances are that you'll receive a piece of glass, cut glass, or a common stone that has been dyed to look like a certain gemstone using RIT Clothing Dye.

[@wholeNwon]

Remember, when this happens to you, you should also inform the USPS Postal Inspector! The FBI may actually be less likely to take action.

[@RockstarFlipper]

+wholeNwon FBI didn't do as much HOWEVER a report from their IC3 website will get your money back from eBay/PayPal with just the report filed

[@afinomusic]

even a video doesn't work.. because they could say u cut and edited the video..

[@Giannas1096]

I bought a small makeup item (spent $35) from “Inspire Uplift” after seeing their ad on instagram. I waited 6 weeks to receive the item and eventually all I received was an empty box. I contacted them to let them know, they did not believe me and would not refund or replace the item. I contacted Paypal who immediately refunded me the money. Sellers are scammers too but usually the majority are honest. I now only buy in well reputed retail stores.

[@adpickers1612]

I always video shipping. As a matter of fact I include it in my description. “I video shipping to avoid discrepancies “.

[@RAOBANION]

This is one of your best videos!

[@enginemagician]

I have sold a lot of stuff on eBay and only been screwed a couple of times. Its worth the risk.

[@RockstarFlipper]

Yeah in the last 5 years I think I have had 1 buyer I had to pursue over $60. And I ended up getting it through the FBI IC3 website. Iv made hundreds of thousands of dollars mind you in profit, so....I think its more than worth it

[@koopa1248]

I sold an unwanted video game on ebay, and after the game arrived at their address, the buyer called their CC company and claimed the purchase was fraudulent, and PayPal took the money right out of my account to refund them. luckily I kept the shipping receipt, because once I sent proof to paypal that I did actually send the item, I was refunded within minutes and the buyer was banned from eBay. I'll definitely be using all these tips.

[@RockstarFlipper]

Yes, as long as you keep your receipts and records you can put a stop to a scammer trying to get over on you. thanks for your comment!!

[@danmac0]

Thanks for posting this but actually this could be part of a scam. You can always film yourself putting an iphone inside a box, preparing everything, putting the label etc and then, after finishing filming, you could unbox it, remove the phone and prepare everything again( this time without filming of course). Or you could receive the item, open it and the phone is there ( the buyer was right), then you put a rock inside another box, re use the labels from the package you received and you now can film yourself opening a box that you know has a rock put by you.

[@wildbill9919]

The scammers on Ebay I've dealt with joined Ebay the same day that they "bought" the item.

[@ortega917]

Do you offer returns on all your items? Or does it just depent on the item you are selling? Love the videos by the way thanks

[@RockstarFlipper]

ALWAYS offer returns on eBay. If you dont the customer can still get a return and if you offer returns you get top rated discount so might as well offer it, since you have to honor it anyways

[@ortega917]

awesome thankyou for your help

[@JustSteveHere]

I've been looking for this same exact advice and finally found it. great! thank you!

[@RockstarFlipper]

Your welcome Steven. Thanks soo much for stopping by

[@danr4197]

I know better than sell high priced items on ebay to begin with but since 2008 when I started selling on ebay I have always recorded myself packing the item and recorded all around the item as well to show condition, serial number ect. MORE IMPORTANTLY I always record myself OPENING the return. When ever possible I try to see the delivery company coming. With it usually needing my signature they think is so important to they're scam, I actually like that. I actually record the delivery person giving me the package and me signing for it and ask if the will wait one minute while I quickly video opening it with the still in the video! Shipped a $300 stereo once and the guy said it was damaged. He was probable looking for a discount. I am not a fool, I insured it! He didn't know I insured it because you NEVER tell the buyer you are insuring it or say it in the listing. Once I told him it was insured and he needs to report it to the post office he DISAPPEARED for ever! It didn't state it was insured on the label witch was great. I no longer sell high priced items on ebay, it is nothing but a shit hole for scams and the feedback system is just as bad a cesspool paradise for scammers.

[@ylinares38]

I recently sold a Lous Vuitton satchel that was in storage 8 years along with 3 other LVS & 2 MICHAEL KORS from day this girl got it there were issues! Now remember it's been in storage 8 years, used 1 time so this LV is in pristine condition. She paid above listing price then claimed 3 different things in 3 messages!!! I caught on!!!! She was asking for a partial refund of $100 To cover the cost of having it cleaned as the 3rd msg claimed "now there's a lot of dust" in the purse!!! Thank fully I had taken pictures of it inside & out before shipping & during packing. I sent those photos to her in reply to her 3rd msg still even offering that she can return it & warning not to use it till the issue is taken care of, so she then put in a request to return. Btw I'm 1st time seller & was going to sell the rest of these purses on Ebay then close the account, which after this (as I informed Ebay) I will be closing the account for sure. I would go into more detail don't want this to become a book so just wanted to thank you as if she sends the purse back I will be following your instructions before opening.

[@dwrdwr1000]

You should film horizontally. Very irritating.

[@RockstarFlipper]

I have ever since.. that was an oops...

[@mariesmith4772]

I was a ebay member for 10+ years and my experience as a seller was awful. I was fraud-ed more often then not. Ebay did nothing to resolve buyer fraud and I lost my items and cash. I will never buy or sell on Ebay again.

[@Farsadelcatolicismo]

The best thing to do is to use Ebay to BUY THINGS ONLY (with a credit card always ) and sell on Craigslist or any other method that doesn't require you shipping the item. Selling expensive stuff on Ebay is a time bomb it just a matter of time till you get scammed

[@Majd...]

so I bought an item and it was not shipped. I waited for 9 days, I contacted the seller for a refund but he didn't respond, what do I do?

[@RockstarFlipper]

Open a case through eBay for item not received

[@DianeScotts]

@@RockstarFlipper I have had to do that once or twice. I have something from China I ordered this SUMMER, and still didn't get. Sigh.

[@nyacoustics8373]

just avoid buyers with zero or very low feedback rating. that will help somewhat to avoid these scumbags who just open a bs account and go into full blown as cam mode.

[@RockstarFlipper]

Can only block buyers with negative feedback, not 0 or low

[@gunplaygaming6830]

RockstarFlipper But you cant leave negative for buyers.

[@Predator000099]

I got screwed by a buyer who bought my item just to send it back in order to prevent his account from being striked for an unpaid item. He said he didn't want the item because it was for the wrong kind of computer and refused to pay. Eventually he paid and I shipped. When he got the item he claimed it didn't work and sent it back and I lost the shipping money: there and back, and eBay kept their 10 percent so I lost 55 dollars in the end. The best thing was I got my video card back and It was working fine so I resold it and got good feedback. (I had previously made a deal with an ebay employee that he would reverse fees and shipping costs to me If I resell the item to someone else and get good feedback). When I tried to get my money back for shipping and even the 10 percent ebay fee and they doubled down and said they couldn't verify If it was the same video card or not so they are not responsible to fix their mistake. (Essentially claiming that I sold a broken video card at first, then sold an Identical model video card that was working to try and clear myself of wrongdoing) They have no evidence to suggest I did that but ignored the messages on their own platform of the buyer asking me to cancel because the video card was not for his computer and despite all that evidence Ebay wont help me out and in their view I'm the scammer. Is ebay on drugs?

[@TheRollingCoinStore]

I once got returned a box of rocks. The weight of the package was way off so I knew something was up. The item I sent weighed about 15 pounds and the rocks about 5. I took it to my local police department and had them open and document the contents. It still took ebay/paypal months to refund my money.

[@maurelius57]

Wow wish I had seen this before sending a $125 solar water pump this week. Will do this from now on. Thanks!!!

[@mariesmile5648]

Great eye-opener. Thanks!

[@JaiJai177]

Ebay buyers should file a class action against ebay for all the money scammers are scamming

[@310socal]

if you have to sign for it or when you know its your item just ask the mail man to stand by & watch you open the package! I personally think do both record and have the mailman watch you open it!

[@michaelparker2449]

I've got 2 security cameras outside and another inside pointing at the door, so I've got footage of the delivery guy walking up to my house, handing it over from 2 angles, and I'll start recording on my phone while always keeping movement in the video so there's no argument of a static shot on the video being spliced together.