Roger Marshall Asks Boeing's Chief Engineer Point Blank About Safety Standards: 'What Went Wrong?'

During a Senate Homeland Security Committee hearing Tuesday, Sen. Roger Marshall (R-KS) spoke about Boeing's safety standards.
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[@electricjoshaloo]

You can have a million engineers monitoring safety but if the "bosses" ignore them and cut corners in manufacturing then it's fucking pointless isn't it?

[@eddyr1041]

Exactly.... as he said manufacturing process... amothrt keyword "different....

[@Wildhorse66]

If its boeing im not going 😂

[@bartsimpson955]

this Boeing engineer is an expert at not answering the question

[@ApriliaRacer14]

That’s the type that rises best within American corporations.

[@user-ki9um4ju9d]

We know what happened. Profits over people. Whistleblowers get whacked.

[@dualdiagnosis]

If they only focused on profits, they wouldn't have implemented DEI

[@cococonlin170]

@@dualdiagnosis Running cover without pay.

[@alexrebmann1253]

How were they wacked? Do you know something if so share it with us. Im not happy with Boeing

[@poochy1485]

As an Engineer myself, this so called Chief Engineer is more of a politician than an Engineer…

[@sultanabran1]

but they're ALWAYS the types that get moved into management positions. not the guys who know what they're doing. it's like that in all fields.

[@roberthudson5348]

It's a broken culture there.

[@smasmith57]

Well, he's good at corporate speak. I feel so much better.

[@kma3647]

I hate these professional BS artists. Not one of these people ever answers a direct question. These people aren't stupid. This man in particular is an engineer, and must be quite a good one to have kept his job at Boeing for decades and advanced himself. He understands root causes. He understands the question and he's choosing deliberately not to give an engineer's answer. It's insulting.

[@lordjim3109]

Their answers sound like they were AI generated.

[@miraculixxs]

The thing is it takes about 20 years in a company of this size to get to the top. The skill to get there is to be a political master navigator, not engineering. That's true especially if the predominant philosophy is profit first, humans last. In a nutshell his time in actual engineering is a long time ago. Also his attempt to divide responsibility between engineering and manufacturing is a huge red flag.

[@MarcoV-cp5pz]

​@@miraculixxs. It's the same in the military. Most likely , those "chiefs" are there because of their political ability to talk and sound smart and important.

[@brkitdwn]

people working on the plug sabotaged. If you are responsible for that work, YOU, ARE RESPONSIBLE!

[@brianmanuel1202]

Not saying Boeing isn't to blame on that door plug...BUT...Alaska Airlines should be sitting there also. Before the incident there were 3 cabin pressurization alerts in the cockpit and Alaska Airlines didn't ground that plane to check it out. That whole incident could have been avoided.

[@jrtstrategicapital560]

Send CEO TO JAIL!

[@firewalker1372]

😂 unfortunately that won’t happen. He will get to keep his job and probably get a raise. Worst case scenario, the big wigs at Boeing will ask (not tell) the CEO to retire and let him walk away with a huge severance package. A severance package which will take care of him, his kids and his kids kids. That’s how this kind of stuff works. The little guy suffers while the higher ups laugh and shove more and more money in their pockets.

[@stephanboxall1462]

Which one.. this one, the previous one… all of them?

[@robertcampbell9992]

Your asking the wrong people! Get the mechanics behind close doors!

[@bambesfresser]

You mean the same mechanics that denied working on the door plug? But I agree they have plenty of stories to share. Like the best places in the factory to take a nap inside the tools.

[@Fey418]

You have the chief engineer and ceo contradicting each other. One is basically saying the engineering is doing a fabulous job, and the other is saying there was a design problem. The senator question is simple: What went wrong? These two men can't even answer a simple question in a succint and coherent manner. They did not even bother to prepare a unified company viewpoint on the issue. As an engineer, watching this chief engineer beating around the bush and mumbling a bunch of corporate jargon is excrutiating.

[@sultanabran1]

but it's always those guys that get put into management because they're the types that strive for promotions. they can't do the actual work so they manage the guys that can.

[@herbertburack8941]

we have 64000 engineers and no one knows what happened to the door that flew away. wow!

[@bpet6990]

They know, but they are (as always) afraid to loose their jobs..or worse…

[@pigslefats]

Wait for the next plane to fall out of the sky. "Oh that was a manufacturing problem not an engineering problem"

[@eddyr1041]

Look like silo company politics... add cost greed cut corner.. add airline misses on inspection... disaster

[@legalmaps8531]

Nonsense. The senators are ignorant, or afraid to ask tough questions. And the two witnesses continue to spout garbage. The problem was, and is, at the top. The root cause goes back to the Friedman doctrine driven "shareholder value" decisions that led to: (1) the 1996 Rockwell acquisition; (2) the 1997 MDD merger; (3) the 2001 HQ move to Chicago to put space between finance and engineering; (4) the 2005 Spirit spinoff, and many other smaller but still consequential decisions ALL OF WHICH WILL FISCALLY BASED WITH NO RESULTING IMPROVEMENT IN QUALITY. This is what inevitably happens when the beancounter MBA consultancy ARSEHO!ES wind up in charge and value short term stock performance over long term quality and customer satisfaction. Even today, after the horrific crashes, incidents, whistleblower incidents, etc., BOEING is not facing reality.

[@MAllen-ng8pl]

I’m so glad this was asked “point blank” instead of a meandering fashion.

[@alexlikesfoood]

previous 15Y, worked on 747, 777, and 787. QC does not require detailed inspections, last task I wrote up before my health got worse, I went to get QC as we do in avation to double check our work and I was told that I had wrote TOO MANY details about my task and I would be reprimanded if I didnt use shorter descriptions. I changed a fucking light bulb in the wheel well. The math to flying is that they have been quoted saying its not perfect, but it should always be making profit even if those passengers happen to have an accident at the companys expense. shareholder greed will ruin America if it hasnt already

[@user-eq7mo9st3u]

Well said and can understand.

[@scottishism]

Having worked for several large corporation myself, safety is never the 1st priority. Priority number 1 is keeping the investors happy, which means the profit is number 1. Safety takes a back seat to many categories in these businesses, but is shown to be their number 1 priority. A load of horse shit. Like the psychopaths in politics, the psychopaths who run the biggest companies care for nothing but how much money they have. Safety does not make them money.

[@dannynicart2389]

The bottom line: GREED.

[@checkmeoutyeah1501]

Too late in my opinion 🤡

[@UnderPeruvianSky]

Yeah three of these guys offed themselves 🧠

[@UnderPeruvianSky]

Recently

[@LaurieValdez-zk3dy]

You can only sugarcoat things for so long

[@yolandamelendez7032]

THIS GUY DOESN'T CARE ABOUT THE SAFETY OF ANY PASSENGER ON ANY OF BOEING''S PLANES !!!! HE'S A CRIMINAL AND MUST BE HELD ACCOUNTABLE !!!!

[@Chris-ug7wf]

They obviously made this guy the fall guy

[@CarlosAlexandre-fl2ut]

The 2nd crash was a crime. The first crash was obviously caused by the MCAS, just analyse the graph of the fall and Boeing remained quiet!!

[@cococonlin170]

The safety was outsourced to save money.

[@adriandcruz188]

Hes lying through his teeth

[@CycloneCyd]

"That was Manufacturing, I represent Engineering" is a perfect example of what an ex-JLR Product Engineering Director used to call "working in silos". OR "I've done MY bit, so I don't care that others are NOT doing their bit". ... I once had direct experience of this when I was a young pup, when my own Functional Director told me (very publicly) that a problem I raised was not my concern. "Concentrate on your own work" I was told. Four decades have passed and I've now retired from Automotive Engineering and JLR are STILL working on breaking down those silos. That's what happened. The silos are easy peasy to build, but are a near impossible task to demolish and clear away the rubble. Those few seconds by that Ch Engineer tell this Professional Engineer (of 44 years) ALL I need to know about Boeing. "If it's Boeing, I ain't going". I've seen and heard enough.

[@markgrunzweig6377]

Chief engineer sees no connection between design and end product. He's washing his hands like a robot. He's basically saying that he has no collective responsibility, while he sits with the other top people. He's all in his head and not in his psyche at all. I have a brother like that: no soul.

[@CycloneCyd]

I agree and have just made a main comment much along the same lines.

[@DesertPackrat]

Design errors is not the issue. The issue was when testing you identified the risks and potential failures, and yet you decided not to train pilots properly. You also sidestepped certifications from FAA. None of this had to do with design flaws. It is deliberate, criminal intent.

[@richardvervoorn6626]

This guy was there when Boeing bought Macdonnel Douglas. Lots of interesting occurrences in his experience. Remember, he’s SEEN IT ALL ! He KNOWS EXACTLY WHATS TAKEN PLACE OVER THE YEARS…

[@joysimwaba1924]

So if problem is manufacturing then isn't that a poorly engineered manufacturing process? Engineered?

[@eddyr1041]

Lots of the forementioned manufacturing are outsourced to lower cost... so boeong seems to do engineering lots of it but also lots of engineering manufacturing also outsourced...in that case they do spec engineering

[@Toms_Bright_Ideas]

Should bring in the airline maintenance crews. The Door falling off sounds like a maintenance issue.

[@UHF43]

The door plug was not properly fitted in factory and that allowed it to get dislodged.

[@Toms_Bright_Ideas]

@@UHF43 they had to have flown it to the airline. So how many landing cycles did it go thru before it fell off? If' it has been in the fleet for more than a year, it is a maintenance thing. How do I know? I've been on a tour of the Delta Airlines maintenance building in Minneapolis MN more than 2 times. You should see how much of the plane gets pulled apart. Did you know the engines are held on by only 3 standard bolts (the engine nacelle helps too)?

[@JeannieParker-ji6bf]

Nothing being accomplished.

[@dh4589]

This is the longest "I dont know" that I ever heard!!

[@ding020468]

@01:54 To paraphrase.... "Which one of our multiple saftey issues are you referring to"?

[@mhjunky4278]

"Cost reportable problem" it's right there, its the corpo attitude for profits first before safety

[@petercoleman7617]

CEO looks like police chief from Maui look what happened there

[@ZeroPoliticalCorrectnessLetsTa]

YOU ALL KNEW IT WAS WRONG!!! that is not an accident, that is a crime!

[@Drew-do9wx]

Greedy rich people ruin everything

[@Dude-etiquette]

Engineers are focussed on safety. The leaders are focussed on profit and those things are not the same thing

[@chadhartsees]

Seems like engineering designed a door that couldn't be manufactured by the supply chain and manufacturing base.

[@flamepygmy]

If that's the case, then you take it back to the drawing board... (if you care about safety)

[@sdflyr]

You are looking at what went wrong at Boeing

[@CycloneCyd]

I agree and have just made a main comment much along the same lines.

[@skinnybricks]

None of the comments under this video are talking about what they're talking about in the video. lmao

[@mrrod6095]

DEI HIRED…😡😡😡

[@martimcvey5506]

Boeing concentrating more on their military business than civilian most likely

[@Milkydrummer]

Man has sold out after 30 years. Bought into the profit chasing, corner cutting, MURDEROUS nature of the company, despite being there in the good days. What a shame.

[@molassescricket6663]

Before you book a fight check to see what type of plane it is. Boeing won’t protect you, so protect yourself.

[@robneville53]

This will keep happening while profits matter more than safety - When they make a statement that they are putting safety above profits and will make a few dollars less for more safe aircraft then I will believe them - You can make enough money and your investors are already rich at least the big ones - The problem is profits above people.

[@paulontheroad]

‘That’s manufacturing not engineering’

[@CarlosAlexandre-fl2ut]

Did he shave his head to be similar to Calhoun?

[@celsocarvalho1113]

That’s why I check what airplane will be flying before buying a ticket.

[@lordjim3109]

These guys can`t even answer questions anymore. All they are capable of is gaslighting.

[@stephanboxall1462]

“The design was wrong”… and still is.

[@pageek3487]

2:50 he should have followed up asking if he thinks there is a culture of safety first among management and executives.

[@user-de3wg7ln8y]

64,000 engineers, most ever...and they can't stop doors from falling off etc... that is pathetic...

[@leeprum08]

What went wrong? Boeing fired almost entire experience engineers and replaced them with new engineers who have never worked on the plane before.

[@joaov.m.oliveira9903]

Did they just fire experienced engineers for fun? 😮😅

[@andrisimusmaximus5803]

If it's not Airbus, I'm throwing a fuss.

[@bobwhite3895]

What good are great engineers when mistakes are hushed up by upper management or when everything is sub contracted out?, how good are the subcontractors engineers? after all over 300 lives lost in horrific crashes is a high price paid.

[@johnwhale8316]

Doesn’t seem to apply to doors.

[@hafblkhafamazin6179]

Everyday they get reports on all issues with the fleet called "Cost Reportable Problems"....I mean I'm not surprised but wow.....

[@eddyr1041]

Yup cost... Cost before safety

[@gogogo1064]

64,000 engineers, maybe that's the problem.64,000 pompous fools who refuse to be wrong.

[@UnderPeruvianSky]

Yes it changes the whole dynamic, it becomes infighting and competitive etc

[@electricjoshaloo]

it's not the engineers fault if they get ignored by the top dogs.

[@uTube00789]

Funny part is, noone believes despite all this explanation.

[@byronarnason6006]

The problem is simple ... Boeing put Caroline Kennedy and Nicki Haley on the BOD. Their avionics expertise became the Boeing Standard.

[@HospitalityAdvisory]

I do not understand why there is no line drawn between safety knowing and letting it happen as this is a mass murder. no, I didn't know...................... so I didn't read..... so I can not answer.... please let me know how you would call a company that hires to silence a man for such issues...? Do you really believe he is the only one that knew and did nothing....?

[@brkitdwn]

Sabotage

[@legoguyver7459]

Even starliner had leaks!

[@thomdigiacomo5154]

Why does a senator like Roger Marshall wait everyone’s time asking “ soft ball” questions that are two broad and ambiguous . If he read anything about MCAS all electronics connected to flight instruments aw ays build in triple redundancy yet this was designed without. If the attitude sensor was sending erroneous data to MCAS with the usual triple redundancy the other attitude sensor would disagree and a third would confirm if the sensors are in disagreement and the MCAS would not have pulled the nose down. Why weren’t pilots made aware of MCAS . We all know why it was to circumvent having to have the FAA certification. Why was it needed in the first place. The 737 airframe was not intended to have such a large diameter engine due to ground clearance issues so the engine had to be repositioned further out and up off the wing. A bad design which tended to force the nose upward potentially causing a stall. Why was the security camera film and documentation missing so those who worked on the plug door couldn’t be identified. This engineer sounded like the Boeing lawyers and his own upper management rhetoric read of a well prepared script to evade the questions asked. One note worth mentioning the CEO who championed the MCAS WAS an engineer.

[@TheMikemontreal]

When CFO and money guy take over it becomes a shit show of powerpoint excel and squeezing juice . Safety is low in the priorities and the culture just changed.

[@cabbyw]

everyone tried his best to put the blame somewhere else. No one in Boeing take responsibility. Why have they resigned?

[@dennisstoesz]

Everydoor .. haha

[@davewalker9926]

Boeing's senior management does not accept that there is a safety culture problem in their organization. THAT is a problem.

[@eddyr1041]

Your hear the silos of disconnect even here.. finance and engineering

[@simmysimmy3748]

Either they are purposely running it to the ground or Sabotage is at play?

[@JetScreamer24]

Safety is not the main issue with Boeing, it's accountability. Nobody is, or has held Boeing accountable for any of the problems in the last 5-10 years. They essentially have been given a pass, and so has the FAA. This here is a perfect example. Real safety will return when accountability finally does. They go hand in hand.

[@Mid.night1000rr]

This nan is now a engineer he speaks nothing like a engineer. Any engineer a question once lol

[@racebannon8569]

What went wrong? Shortcuts, greed and I would bet looking at this guy.. DEI i initiatives.

[@billtaylor2050]

This guy is talking if it’s ok. It’s not !!! If it was all so ok why did those planes crash? I’m sad that Boeing , once a great company is struggling to get anything right. But I’m gutted at the avoidable tragedy that was MCAS. The inability to recognise that there’s anything wrong is part of the problem. The other is the Jack Welch disease, prioritising numbers over competence and failing to do a proper job in favour of hitting the entirely arbitrary numbers.

[@jimrichards3916]

All the talking but still no answer to the question asked!

[@bradmacley2722]

Do you notice that they never really answer the question fucking hell VCO anyone that’s sitting at a desk near the CEO? I wouldn’t even trust him.

[@cjswa6473]

Boeing built and airplane with known design flaws. Why? Money? Cost reportable problems😂😢

[@eddyr1041]

Cost saving first before safety 😅

[@dreab3322]

Greed is the problem at Boeing

[@rajeshchinchankar8216]

There safety measures taken for granted as they door of the flight had Dawn liquid for the bolts..it shows how the team worked, as of june 20 Malaysian airline engine got fire while take off, tyres fell off, not sure how you guys at Boeing are working or watching youtube/stocks/crypto?? Airbus never hear any major problems like boeing.

[@jameswhite2296]

I doubt this engineer was involved in the political aspects of Boeing's effort to conceal information, intimidate whistleblowers (and worse), and to put profits over people. His problem is that he doesn't know the details of the mistakes in the analysis process that led to the resulting crashes. You can't change your design and safety process in a way that ensures you won't have the same mistakes in the future UNLESS you first understand what those mistakes were.

[@MarcoV-cp5pz]

This chief engineer talks like a politician. He sugarcoats the issue, engages in mental gymnastics and uses alot of word salad to answer the question.

[@marvs4321]

Howard McKenzie is an example of an engineer who had to sell his technical soul and knowledge of the scientific method to enter the executive ranks. Given enough time and data, engineers like this can talk themselves into believing anything is OK. Like I said in a different comment. The engineers will report issues IF and ONLY IF they are not reprimanded, penalized or placing their jobs at risk if they do. This means that EVERY level of leadership that issues are reported to have to retain their engineering ‘souls’ and NOT sell out to cost and schedule over engineering practice. The problem with engineering is not enough engineering independent and peer reviews, along with being given the time to fix problems. Boeing corporate wants new engineering technologies (MCAS) put into airplanes but they don’t want to pay the price in terms of cost and schedule to make sure they are done correctly. Corporate has always complained that the cost of developing new airplanes is too high.

[@eddyr1041]

When cost saving actually harm safety... since safety hv taken back seat

[@CycloneCyd]

I agree and have just made a main comment much along the same lines.

[@moonboogien8908]

😂😂😂 oh, I see now...😂😂😂

[@jerrar101]

I think elon musk should buy boeing

[@maltlickymalitia4809]

64,000 engineers? Gtfoh with that bullshit.

[@msd1531]

Cannot stomach the rubbish explanations given.

[@gordonmcintosh337]

BS layered on BS layered on BS.

[@rnegoro1]

Engineers dont work on the machines - mechanics do. Ask a few head mechanics and they will tell you what's actually happening inside. This guys is mostly politics - basically 0 answer given and 'it's not my fault'.

[@UniversalPatriots]

Didn't Boeing go woke ?

[@cococonlin170]

No. They went greed.

[@skinnybricks]

You're asking this as a joke or as someone who got tricked into believing it? Head Boeing Engineer has been in after the MAX crashes and at the company for 37 years. What in the heck are you talking about?

[@spaceshipearth999]

DEI results.

[@bigvaxmeanie925]

Name one whistle blower that mentioned DEI

[@jamesh318]

@@bigvaxmeanie925The whistleblowers are even more afraid of the woke mob than they are of Boeing lol

[@dennisstoesz]

Blah blah blah

[@dennisstoesz]

Boeiing people don't care

[@Richard-ry4we]

Nothing has ever gotten better by going woke!

[@annamaedevlin1713]

Forgive me if this 72 year old is wrong, the optics speaks all! CORPORATE AMERICA, plays the BLACK CARD not the GREED CARD!

[@kreatingsound4946]

DEI

[@TheBongReyes]

More engineers than ever before. Well, if you hire based on DEI standards then the standard is lower than before. “It wasn’t my department so it’s not my fault.” Imagine saying that to your boss, you’d be fired on the spot. These fools will get a pay raise.

[@bigvaxmeanie925]

Name one whistle-blower that mentioned DEI being the issue

[@RedWestern793]

@@bigvaxmeanie925they can’t, they’d rather spew brain rot then actually address real issues. Like the fact that the entire reason Boeing’s in this mess is because they have a culture of prioritizing short term profits over long term gains and passenger safety

[@kennetharntson5912]

Mybe it has something to do with inclusions and affirmative action? Putting people in positions because of their sex, race, and now sexual orientation instead of skills, experience and qualifications.

[@toneysunny9283]

DEI hired

[@The-Nightwatch]

DEI...