Ron Gura on Empathy, Grief and Scaling Humanity - Invested w/ Michael Eisenberg E7

On the 7th episode of Invested, Michael hosts Ron Gura, co-founder & CEO at Empathy, which helps families deal with loss.
Ron is a tech entrepreneur who has brought his love for developing empowering products to startups and major international corporations alike. As Senior Vice President at WeWork, Ron started and oversaw a global R&D center of 250 team members, responsible for the tools and systems that helped the company scale operationally. Previously, Ron served as Entrepreneur in Residence here at Aleph. Prior to that, Ron served as a Product Director and General Manager at eBay, leading its business incubation organization. Ron joined eBay as a result of the 2011 acquisition of The Gifts Project, a social-commerce startup where he served as Co-Founder & CEO.
You can learn more about Empathy at empathy.com.
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Key Topics:
[0:00] Intro
[2:45] Ron’s core values
[8:18] How Michael judges character
[10:35] Gifting
[17:41] Life events
[19:10] Empathy
[23:17] Automation and humanity
[25:13] Brand-first approach
[29:00] Death statistics
[32:10] Hiring a chief grief officer
[33:41] AI for obituaries
[37:40] Who works at Empathy?
[42:45] From B2C to B2B
[46:30] Transaction vs. process
[49:00] Scaling empathy
[53:45] Ron’s motivation
[55:00] Ron’s personal grief
[59:30] Ron’s family
[1:01:50] Gifts Project team
[1:04:00] Rapid fire questions
[1:05:20] Empathy in an era of AI
Resouces:
To learn more about Empathy: www.empathy.com
Follow Ron on LinkedIn: / rongura
Follow Ron on Twitter: / rongura
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Credits:
Executive Producer: Erica Marom
Producer: Andrew Jacobson
Video and Editing: Ron Baranov
Music and Art Direction: Uri Ar
Design: Rony Karadi