Condolences and Prayers to one and all..... The phone call, you will never forget that call... 10 years ago, whilst enroute to a job on the east coast, my brother called me to say our dad suddenly passed away. Like yourself phoned my service desk, straight away, drop the call, head home and they will reroute another engineer to take my call over, and take what ever time off you need.... Loved the company, unfortunately they went bust, but was head hunted by another company, who have stood by me during my cancers.... There's time I could tell them where to shove the job, but I do appreciate what they do.. Once again love to all the family. Colin Colin and Sonya