Grace Rose farm unboxing: This was disappointing.

Edited by YouCut:app.youcut.net/BestEditor
I'm hesitant to share my disappointing experience with Grace Rose Farm, as I don't want to harm their reputation or deter support for organic flower farms. However, I feel misled and want to address the issue. Grace Rose Farm's mission statement and website appear impressive, emphasizing their commitment to organic and sustainable practices, exclusive rose cultivars, and innovative shipping processes prioritizing customer satisfaction. Unfortunately, the roses I received didn't meet these standards. Despite their claims, I didn't experience the expected quality. I believe someone dropped the ball, and I'm not the satisfied customer they aim to serve. I'm willing to listen and work with them to resolve this quality control issue and hope they'll stand behind their product.

[@guyluvsbeauty]

Frank, you are absolutely right! Grace Rose Farms should NOT be offering roses that don’t exist, or that they cannot grow for another year. Otherwise, they are just borrowing people’s money to pay for their mortgage. And the Francis they sent you they bought from Star Roses, another nursery. The Quicksand was apparently grown by them in a quick rush from a cutting of theirs. Thanks for the warning about them!

[@Frank5921]

Thanks for those encouraging words. That's actually my point. Why offer products that aren't at your disposal to sell. Secondly, they state that their products are of exceptional quality. That's false advertising because what I received does match their mission statement. They need a rebranded name. They should be called Dis-Grace Rose Farm. Lol.

[@guyluvsbeauty]

@@Frank5921, good one, Frank! “Dis-Grace Rose Farms!” Judging by all the dissatisfaction from customers and their high pricing, it fits! 😆🤣😂

[@donnalouise1218]

I just received my order from Grace Rose Farm I ordered two roses and only received one rose which didn't even have a label. So, I don't know which rose I received. I downloaded a complaint form from the attorney General's Office of CA which I will fill out if I'm not made whole.

[@Frank5921]

@donnalouise1218 I hope they make the necessary corrections to your order. They never responded to my email or to paypals' request to respond to the complaint. Therefore, paypal ruled in my favor, and I was granted a refund by paypal. I don't think I will ever order from them again.

[@Gardeninggirl1107]

That's disappointing for sure. Hopefully the broken plant will recuperate. Thanks for the heads up Frank.

[@Frank5921]

I'm just doing my part as a good human being. I hate it when companies try to take advantage of their customers. Someone has to take. Stand.

[@rosegeorgi8182]

Frank, thank you for sharing your dissapointing experience with GRF. If you want people to see your video though, you should include the name "Grace Rose Farm" in your title. Otherwise, people searching for GRF will never find it.

[@Frank5921]

I tagged Grace Rose Farm on the video. This video should show up if someone searches for Grace Rose farm reviews in the search bar.

[@angelatomaras8181]

I feel the same way about my GRF shipment. No delays but they are too pricey to be not performing over my big box roses.

[@Frank5921]

Exactly. Why would my Home Depot and lowes roses be of a better quality at a lower price. GRF, mission statement claims to provide their customers with exceptional roses and of the utmost quality. Yet they failed to provide it. It's false advertising on their part. Thankfully, I was refunded my money thanks to PayPal.

[@irisjanemay1903]

They are so expensive that the roses should be exceptional. If you don't mind babying roses for awhile, Northlands roses have most of the Grace roses as bands. I got Koko Loko, Princess Charlene, and Twighlight Zone for 23 dollars apiece. Koko was tiny, but is ok, but the other two have put on growth and is going gang busters. Antique Rose Imporiem had Quicksilver for 28 dollars. It came defoliated but healthy. It now has new leaves and lookes great. I highly recommend both places, and for Austins go with the Austin site not Grace or Heirloom because they are cheaper.

[@Frank5921]

Thank you so much. And yes, I don't mind babying a smaller rose. As long as their price reflects what I am paying for. Ordering from Grace Rose Farm was an impulse buy. I really wanted to get my hands on cappuccino and QuickSand for my breeding program. The QuickSand I received is currently holding on by a thread. And it looks like I will never receive cappuccino. I am still awaiting a response from GRF, as they went silent. Paypal is on it. I will look into those nurseries you stated. As having responsible growers to buy from is always go to have. Fingers crossed if my hand pollinating goes well, I will have some beautiful rose to offer clients some day. Thank you for your understanding. It makes me feel good that I am not alone on this matter.

[@justausername7]

I’ve never ordered from this company but I’ve seen quite a few videos of people complaining about the delays of their orders. You have every right to be angry and disappointed with this order because too much money was spent to receive a rose like that. That is too noticeable and it was just ignored.

[@Frank5921]

Thank you for your kind and understanding words. Hopefully, this video will serve as a forewarning for anyone thinking about ordering from them. Had I researched them first, I don't think I would have ordered from them. Lesson learned. Hopefully, I can save someone else from making the same mistake.