RTU 5024 is not working

[@billwilson6156]

Ok but what do you do to fix this?

[@waasi]

The IMEI has been registered and the problem has been resolved. The IMEI number needs to be registered with your telecommunications authority. To get the IMEI, you need to open the device and note it from the module.

[@dvdrengifo]

excuseme, can you fix the issue with the device? I have the same problem with rtu5024 with 4g simcard

[@waasi]

Please check your device IMEI status that is registered or not as per telecom authority policy.

[@garycornwell6612]

Did you get it working?

[@waasi]

Yes, the problem is this is not approved by the telecommunication authority now its working.

[@techieindianvlogs6553]

@@waasi I have the same issue, what to do?

[@waasi]

Please contact with the telecommunication authority maybe they block the IMEI you have to pay the tax and then it will work.

[@NUEVEPUNTOCERO]

@@waasi exacto

[@miloulondon458]

Can you send a message from abroad? I have the same box in Morocco ( Morocco telecom sim) but it seems that it doesn't accept txt from my phone when i use my Uk number from Uk. Thank you

[@waasi]

Please dial the county code before the local number.

[@shahzaib_Naqash]

Keep it up 👍

[@waasi]

Thank you

[@felipeserrad.3228]

only works in net 2G....

[@waasi]

Yes you're right 2G supported.

[@felipeserrad.3228]

@@waasi yes, RTU5024 chipset Quectel M26 band 850/900/1800/1900 ...so Net 2G. you have good company 2g

[@waasi]

Yeah. Are you using RTU 5024?

[@felipeserrad.3228]

@@waasi rtu5024 and rtu 5025 ...you have to change company chip phone..

[@sahadvk8232]

There is no 2g sim available....then how can I operate?